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Updated July 2026 · real, multi-region App Store reviews
Better options than

Teladoc Health alternatives

Teladoc Health users often seek alternatives due to persistent app glitches, difficulty with features like food diaries, and issues with provider quality or appointment logistics. Many look for more reliable app performance and clearer communication channels for their healthcare needs.

Why users look for alternatives to Teladoc Health

The alternatives

Telehealth by SimplePractice
4.8★ · 374,476 ratings · Free

Telehealth by SimplePractice facilitates virtual therapy sessions, allowing clients to connect with their counselors remotely. It is appreciated for enabling appointments that might otherwise be missed and for generally providing good reception during sessions.

Better for: This app is better for individuals primarily seeking mental health therapy and counseling, especially if they value the convenience of virtual sessions and have a good provider through the platform R58R61R64. It suits those who need flexibility for appointments and don't mind potential minor technical glitches.

Head-to-head: Teladoc Health vs Telehealth by SimplePractice
Aetna Health
4.7★ · 373,709 ratings · Free

Aetna Health provides a platform for managing health insurance benefits, finding in-network providers, and viewing claims. Users appreciate its user-friendly interface and the ability to get quick responses regarding their benefits R66R72R76.

Better for: Aetna Health is better for Aetna insurance members who need to manage their benefits, understand claims, and find in-network providers R72R76. It suits users who prioritize a good user experience for insurance-related tasks, though they should be aware of potential issues with the provider directory and AI assistant .

Head-to-head: Teladoc Health vs Aetna Health
Doctor On Demand
4.9★ · 171,848 ratings · Free

Doctor On Demand is not covered by the provided reviews, so its offerings cannot be described based on user feedback.

Better for: There are too few reviews to judge who this app suits better.

Head-to-head: Teladoc Health vs Doctor On Demand
Zocdoc
4.9★ · 167,532 ratings · Free

Zocdoc helps users find and book appointments with doctors, including identifying in-network providers based on their health insurance. It is praised for its ease of use in booking, rescheduling, and cancelling appointments, and for providing patient recommendations R83R86R92.

Better for: Zocdoc is better for individuals who need to easily find and book appointments with a variety of specialists and general practitioners, especially those who value seeing patient recommendations and confirming in-network status R83R86. It suits users who prefer to manage their appointments independently without needing to call doctor's offices R83.

Head-to-head: Teladoc Health vs Zocdoc
LiveWell with Advocate Aurora
4.7★ · 164,389 ratings · Free

LiveWell with Advocate Aurora allows users to manage various aspects of their healthcare, including messaging doctors, scheduling appointments, and accessing test results. Users appreciate the convenience of having many healthcare functions in one place and the ability to ask doctors questions R103R106.

Better for: This app is better for patients within the Advocate Aurora health system who want a centralized platform to manage their care, including communicating with their doctors and viewing test results R103R106. It suits users who prefer a 'one-stop' approach to their healthcare management, despite some reported issues with messaging and appointment scheduling .

Head-to-head: Teladoc Health vs LiveWell with Advocate Aurora
Stick with Teladoc Health if

You should stick with Teladoc Health if you have had positive experiences with specific providers who are professional, kind, and knowledgeable, and if you value the convenience of quick, same-day appointments for certain medical needs . It can be a lifesaver for those with busy schedules who need 24-hour care .

Evidence note: Doctor On Demand has too few reviews to provide a meaningful assessment.

Frequently asked

Does Teladoc Health offer mental health services?
Yes, Teladoc Health offers mental health services, but some users report negative experiences with finding new providers and the overall quality of the mental health side of the app R26.
Can I track my food intake with Teladoc Health?
Yes, Teladoc Health includes a food diary feature, but many users find it 'awful' and prefer to use other apps like My Fitness Pal for food tracking R9R16.
Are there issues with Teladoc Health's app performance?
Yes, many users report significant issues with Teladoc Health's app performance, including constant error messages, freezing, crashing, and difficulty saving information or accessing features R1R4R6R12.
Does Teladoc Health integrate with other health apps?
Some users wish Teladoc Health would sync blood pressure and weight data with apps like Apple Health, indicating a desire for more integration R11.

What reviewers actually said

Built only from these 106 real reviews (foreign ones translated). Superscripts jump to the quote here. Apple has no per-review links, so [ref] opens that app's reviews on the App Store.

  1. [R1] Teladoc Health 1/5 · US Doesn’t work: Constant recieve “something went wrong” unable to save or update food… it’s a solid waste of time!!
  2. [R4] Teladoc Health 1/5 · US Glitchy app: Made me keep redoing my history and never saved the info.
  3. [R6] Teladoc Health 3/5 · US A Blank Page: The App is showing only a blank page and it’s been that way for months.
  4. [R12] Teladoc Health 3/5 · US I love the App, but…: I like the potential for this to be a great App. However, almost daily the App stalls out, and I have to turn off my IPhone completely to try to restart the App. Sometimes this works and at other times it’s a non starter. I also run into problems trying to enter data to track my food intake. I get the following messages: (1) Oops, something went wrong; followed by (2) we’
  5. [R7] Teladoc Health 1/5 · US Worst experience ever.: I set up a video call to speak to a doctor so I can renew a prescription however, they called over the phone instead of a video call being familiar with the process. I asked the person speaking to me if they could transfer to a video call instead and the answer was no and of course I asked and he confirmed I would be charged anyway despite the mistake so I said I’d call a c
  6. [R48] Teladoc Health 1/5 · US App stuck doesn’t update missed meeting: The app allowed me to schedule a meeting then crashed and caused me to miss my appointment
  7. [R50] Teladoc Health 1/5 · US Takes forever: Still waiting it is already more than 20 min
  8. [R9] Teladoc Health 3/5 · US Food diary: I’m still trying to figure out this app for my goals. The food diary is awful. I want to do everything right but it’s just terrible. I’ll continue to use My Fitness Pal for my food tracking.
  9. [R11] Teladoc Health 4/5 · US More connectivity please: I wish this app would sync blood pressure and weight with the Apple Health app.
  10. [R19] Teladoc Health 1/5 · US Wrong Prescription: Called 4 hours ago still not fixed, doctor sent over wrong prescription!!!!
  11. [R24] Teladoc Health 1/5 · US Unprofessional.: Not worth the time or money. Practitioner was unprofessional. Pretty much hung up on me.
  12. [R26] Teladoc Health 2/5 · US Needs better providers: I wish I could give it a better review. On the medical side it’s pretty good. I usually get someone on pretty quick. But that’s where the good parts end. The app itself freezes a lot. It takes several tries of closing and reopening the app to get anything done. And , on the mental health side, it’s awful. Especially when you’re trying to find a new provider. The last pr
  13. [R36] Teladoc Health 1/5 · US If you value your health, don’t use: It’s been over 15 years in healthcare, and I have never seen such medical incompetence in my life. Have a Teladoc appointment for symptoms of a bladder infection that I know has turned into a kidney infection and they tell me they’re treating me for a kidney infection, but they prescribed me medicine specifically for a bladder infection that tells you that it w
  14. [R3] Teladoc Health 3/5 · US One person only: I like the devices. They are easy to setup. I don’t care for this app. If anyone else uses the device connected to your app then their data ends up in you. Annoying. There’s some adjustment that can be made for the data associated with the scale but tech support there’s no way to remove the data associated with the blood pressure. This should be an easy task to have multipl
  15. [R10] Teladoc Health 1/5 · US Urinary infection over 60 must see a provider in Person is rediculous: I’m not an invalid or on any daily medication. Because I am 61., I have been grouped in with elderly and unhealthy. These ages should really be updated. If a person is active,healthy, of a good weight and not on any medication’s, the recommendation should not have to be seen in person. Shame on Teladoc.
  16. [R15] Teladoc Health 3/5 · US Needs improvement: App is great but it is difficult to find things. Needs an improvement in organization and visibility. Also very slow.
  17. [R28] Teladoc Health 1/5 · US Too many issues: App wasn’t working, had to call and go through every detail around resetting my account. They had to like reset it to my “new” insurance which hasn’t changed in 10years. Million questions for my daughter on the app before they would see her. Could have gone to urgent care. Wasn’t always like this. Simple guys. Touch the app, it opens, Face ID, request appointment. That’s your va
  18. [R55] Telehealth by SimplePractice 5/5 · US Good: Works well
  19. [R58] Telehealth by SimplePractice 5/5 · US Review: I’m giving 5 stars because my provider was excellent, so I have no issues with quality of care. Also, the reason for telehealth was that I forgot about my appt, so we were able to make it work with telehealth, which was great! However, I personally don’t like being on camera and feel very uncomfortable…so, even though it was handy, and my provider was great, I prefer in-person 100 times
  20. [R61] Telehealth by SimplePractice 5/5 · US Counseling service: Honea is a great counselor, she listens, she is educated and is a great teacher. I would recommend her to anyone and everyone.
  21. [R64] Telehealth by SimplePractice 5/5 · US Mental Health Therapy: Beautiful reception!!
  22. [R66] Aetna Health 5/5 · US Great UI/UX design: I really like the user experience on this app.
  23. [R72] Aetna Health 5/5 · US Aetna Medicare: Totally satisfied, fast response. Been a member for multiple years. Service like a concierge without the hassle or high fees. Highly recommend this service and vendor
  24. [R76] Aetna Health 5/5 · US benefits: thanks Ursula explain my benefit
  25. [R83] Zocdoc 5/5 · US Phenomenal app!: What a relief it is to have an app like this available at our fingertips. With a simple picture of your health insurance, it immediately lets you know who’s in your network! Then you get a list of doctors along with patient recommendations and locations so you can easily book your own appointment! How brilliant… you don’t even need to phone the doctors! It couldn’t be simpler:)!
  26. [R86] Zocdoc 5/5 · US Awesome and Easy Platform: I love using ZocDoc. Been using for at least 10 years. Easy to book reschedule and cancel appointments and I always find exactly who I’m looking for! Also I appreciate the checklist of providers I SHOULD be seeing lol.
  27. [R92] Zocdoc 5/5 · US Easy to book and use: Great
  28. [R103] LiveWell with Advocate Aurora 5/5 · US Wish this was available sooner: I love all the info this app gives
  29. [R106] LiveWell with Advocate Aurora 5/5 · US I love that I can do “one-stop” EVERYTHING…: I LOVE that I can do EVERYTHING “one-stop shopping”…from just asking my doctor a random question to schedule an appointment to looking at my test results!!
  30. [R16] Teladoc Health 2/5 · US Constant unavailability messages: Every time I try to record meals the app says unavailable at this time when adding food. When people want to use an app to help manage issues the app needs to work otherwise people are going to get frustrated and guilt.

Synthesized from 106 recent App Store reviews · updated July 2026 · View on the App Store