Zoho CRM alternatives

What reviewers actually said

Built only from these 120 real reviews (foreign ones translated). Superscripts jump to the quote here. Apple has no per-review links, so [ref] opens that app's reviews on the App Store.

1. [R1] Zoho CRM 1/5 · US Crashed and is extremely slow: This app used to my go to for the CRM. I don’t what they did on some recent updates, but it’s terrible. It crashes all day long and is slow to load. It’s become unusable now.
2. [R40] Zoho CRM 1/5 · US App keeps crashing: How do I fix??
3. [R45] Zoho CRM 1/5 · US Never works: I’ve had Zoho CRM for 6 years and the app hasn’t worked in years. Takes forever and never syncs. I have to use my desktop computer. So disappointing.
4. [R10] Zoho CRM 1/5 · US Update: Not a fan of the new update. It makes it difficult to find account and related account. I hope this gets updated soon.
5. [R13] Zoho CRM 2/5 · US Update is terrible. Edit, AGAIN: You just made every single thing that our company uses on your app more difficult to access. This update is terrible. Creating a task and leaving a note need to be the easiest things to access on someone’s contact/meeting page. Now they are all in a different place and inside other menus. I don’t need everything’s font to be bigger, I need what I use to be accessi
6. [R22] Zoho CRM 1/5 · US Service went down hill quick: I use the serum for work and it worked pretty easily, but then they updated the user interface and now it’s completely confusing. They rolled it out with no support or training.
7. [R27] Zoho CRM 3/5 · GB Update not as user friendly: Have been using the app for a year and it’s been great. Made working on the go so easy. Since an update has been made I’ve lost how to search for leads.
8. [R3] Zoho CRM 3/5 · US Director / Owner: Good crm but a few easy fixes would make it GOATED. the one feature I need is to be able to quickly call leads from my phone. I often need to dial numbers manually and it’s nice there’s a dial pad but it only shows up in the app after like five minutes. I constantly have to close and reopen the app or just wait several minutes for the dial pad to populate and become available. Th
9. [R4] Zoho CRM 1/5 · US Invalid phone number getting real enoying: Can’t enter a phone number. Keep getting invalid phone number. Doesn’t matter how I enter it.
10. [R6] Zoho CRM 3/5 · US Doesn’t sync to good: It's a CRM but no place to add Leads? What's up with that?
11. [R47] Zoho CRM 1/5 · US Calendar doesn’t sync with Zoho!!!: When you link your Zoho calendar it doesn’t show your event in the CRM calendar!!! What’s the point if you have to use 2 different calendars? Zoho needs to fix this! It’s supposed to integrate according to the settings and it just doesn’t work!
12. [R16] Zoho CRM 1/5 · US Horrible sync: The zoho app seems to have been an afterthought. No reports or analytics whatsoever, maps are awful, layout horrific. Zero customization options that are beneficial. If you need a CRM with an app look elsewhere
13. [R18] Zoho CRM 3/5 · US Could be a 4 or 5 star app: I love the ability to customize on the web app. I like the ease of use. I love the ability to see a map of my contacts in the iPhone app. I would give this app 4 or 5 stars if these features were added: (1) The ability to sort by TAG in the iPhone app (2) The ability to sort by TAG on the web app. (3) The ability to add TAGS in the contact creation page (4) A desktop a
14. [R21] Zoho CRM 3/5 · US Good app: Does not allow me to bring in custom modules
15. [R32] Zoho CRM 4/5 · US Lack of being able to change tags in this app gets in the way of work but great app: Please allow me to tag things and add/delete views as we can on the computer it’s how we organize our leads. Other than that I love this app
16. [R19] Zoho CRM 1/5 · US No support: Total you are on your own experience. I think AI bots run this thing. Tried canceling. Next to impossible.
17. [R43] Zoho CRM 1/5 · US Full of regrets: Zoho has been my biggest regret EVER!!! I am constantly overcharged. For 6 months my emails were not being sent out and I was almost bankrupt before finding out Zoho had inadvertently changed my email settings. Now I’m getting charged for more users than I have. Zoho is the absolute WORST BUSINESS TO EVER DEAL WITH!
18. [R15] Zoho CRM 3/5 · US Great but no Apple Watch app: Great but no Apple Watch app
19. [R37] Zoho CRM 1/5 · US Does not work with IPhone 17: The app has not updated yet to meet the needs of the new iPhone.
20. [R42] Zoho CRM 3/5 · GB iPhone? Great! But why not iPad as well?: Great app for CRM but surely if you are using a free Zoho CRM account it should be free and also why bother doing an iPhone only app?! iPad version needed asap!! If they do then five stars!
21. [R51] HubSpot 1/5 · US Service ticket functionality is very limited: We moved to HubSpot from Zendesk to have full integration of CRM and HelpDesk. With Zendesk we had a mobile app that allowed us to handle service tickets with the same functionality as in our desktops or laptops. Not with this app. Service tickets functionality is very limited. We need to be able to handle customers service requests even when away from
22. [R55] HubSpot 5/5 · US Great App for outside sales: I’ve used a lot of different CRMs hubspots mobile app is the best I have seen! My only feedback would be I wish they would streamline some on desktop. I think there is some redundancy.
23. [R56] HubSpot 3/5 · US Good and frustrating: The app has some nice features and can be easy to use for some things. It’s also very frustrating as someone who works remotely and on the road at times that I can’t build/edit quotes or view invoices from the app. Seems like a critical feature that is overlooked
24. [R57] HubSpot 1/5 · US Confusing Pricing and Poor User Experience with HubSpot: The application is extremely confusing, especially regarding how to use it and how the pricing system works. Inside the platform, they constantly push different packages and upgrades onto users who may not fully understand the system. Everything feels unnecessarily complicated and disorganized. I signed up for HubSpot because of the positiv
25. [R65] Zoho Mail 1/5 · US To much spam.: Entirely too much spam. They sell your info and your paid mail account is covered in spam. To boot there spam filters don’t work either.
26. [R67] Zoho Mail 3/5 · US App interface keeps blinking: The UI when opened has been flashing lately. I have to close it entirely and open again before it gets stable. It happens quite often which I think is a bug. I have video of it if you want it to investigate and fix the issue.
27. [R68] Zoho Mail 1/5 · US Stopped: I’ve stopped getting my emails after running my entire business, and personal emails through this site!!!! I’ve missed incredibly important information costing me thousands of dollars!!!
28. [R69] Zoho Mail 5/5 · US Reliable Source: Grateful for this app Zoho mail is helping me stay connected without any hassles
29. [R79] DriveCentric 2/5 · US My video uploading: I’ve shot videos and then they won’t upload. I’m losing time if I have retake a personalized video.
30. [R80] DriveCentric 5/5 · US Force multiplier: I have been working with other CRM‘s for almost 20 years; this definitely is the best one. However, there is a cliché, it is good for those who want to go for an extra mile, work hard and intelligently to produce more. The biggest handicap is when management/admin start putting breaks! it should be used as an open floor, up for grabs. One thing definitely needs improvement, th
31. [R81] DriveCentric 3/5 · US Video upload: Constant issue with video upload! Contacted support multiple times, same issue, no solution! Other than that, love the app.
32. [R82] DriveCentric 1/5 · US Terrible CRM: Soooo many flaws. Not designed to help salespeople sell cars and maintain their customer base. Set up for monitoring activity and micromanagement
33. [R93] Zoho Cliq 2/5 · US Functionalities - Good, Security Implementation - Bad, Performance - SLOOW: Most functionalities are good and at par with comparable products. Security implementation, especially MFA is clunky and does not work well when on low bandwidth connection - eg airplane WiFi. Performance - Cliq on Mac shows blank screen on loading when on low bandwidth connection. Generally poor performance.
34. [R94] Zoho Cliq 5/5 · US The best communication app, especially if you are invested in the Zoho ecosystem.: After being on the Zoho One plan and invested in the entire Zoho ecosystem for almost eight years, we decided at the end of last year to switch to Slack and other applications. Slack is great, but what you lose is the integration, in particular, let's say, with Zoho Click across all the apps that you work with. For
35. [R95] Zoho Cliq 3/5 · US Please fix the bugs!: I use all zoho applications for my job and I love being able to use the apps on my phone as well, especially zoho Cliq. However recently I’m noticing it really needs to be fixed. The program slows my phone down entirely when it’s open, it also randomly crashes, and often has trouble keeping up with my pace of typing. Sometimes i press the backspace button and nothing happens.
36. [R99] Zoho Cliq 5/5 · US Great Tool: This app really helps employer and employees be able to communicate with each other efficiently and effectively, this really is a wonderful app .
37. [R107] CRM by DealerSocket 1/5 · US Terrible CRM: The 5 star reviews here are fake and/or purchased reviews. The true rating was slightly above 1. Anyone who has used Dealersocket knows the dumpster fire that it is. Horrible customer support, no improvements to bugs, constant outages, and the list goes on. If you are considering to get Dealersocket, stop immediately and look elsewhere.
38. [R108] CRM by DealerSocket 5/5 · US Dealersocket: I have been selling cars for 8 years. I’ve used every CRM. VIN Solution, DealerCenter, Drive Centric, E-Leads. With that said, I can tell you the best app that allows me to do the things I need to get done in order to sell 20 cars a month. You have access to all your customers info, you can place the call and send the email. Your notes are all saved and every step you just took appea
39. [R109] CRM by DealerSocket 3/5 · US Make it easier to save pictures to phone: Make it easier to save pictures to phone from message thread
40. [R110] CRM by DealerSocket 1/5 · US Limited functionality: The app is very quirky with limited features. And it doesn’t sync up well with the cloud, so for example the shortcut tile on your Home Screen will always display “0” as the number of your “sold deals” and “lost deals” regardless of the actual count, there’s no inbox, etc. I like using this even less than the browser-based version, and that was already a pretty low bar.
41. [R7] Zoho CRM 1/5 · US Complicated: Difficult to use. Doesn’t use my location to find current accounts.
42. [R36] Zoho CRM 3/5 · GB Buggy as hell: Simply none of the dashboards on the iPad app work or load data. 90% of them anyway not relevant and can't be changed for 'Potentials' on of most important ones. Call log feed never accurate! I simply wish I could log in in the morning and see accurately how many calls made by my sales team - but..... they simply are NOT pulling in from calls made - and thus a waste of time using
43. [R38] Zoho CRM 5/5 · US Crazy good, how are these features free?: Really, there’s nothing like it especially for the price. Zoho CRM is highly recommended along with their suite of products.
44. [R41] Zoho CRM 5/5 · US Great affordable scalable Crm: For what you get you can’t beat the price. Very customizable and works with zapier.
45. [R48] Zoho CRM 5/5 · US Awesome!: You can do a lot with the free version!! Awesome !!
46. [R52] HubSpot 4/5 · US Great app, but…: I love the app, and I use it nearly daily. Although, I wish there was a way to edit an invoice. Hopefully, this comes soon!
47. [R53] HubSpot 3/5 · US Bare bones: Its an app. It has some features. But my goodness is it minimal. The types of properties i created for objects are not all showing up properly in the app. I can’t uploaded files in the form, i cant add time stamps to a manually logged date, my renamed objects don’t maintain this nickname in the app but instead shows its original HS provided name. Im not the least bit impressed with thi