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Updated July 2026 · real, multi-region App Store reviews
Better options than

Sharecare alternatives

Sharecare users often seek alternatives due to persistent app performance issues like freezing, lagging, and syncing problems, which hinder their ability to track health data and earn incentives. Many also report difficulties with customer support and accessing key features. Alternatives focus on improving app reliability, specific health management, or broader healthcare navigation.

Why users look for alternatives to Sharecare

The alternatives

Personify Health
4.8★ · 245,708 ratings · Free

Personify Health offers a comprehensive platform for tracking various health metrics, including movement, diet, weight, blood pressure, blood sugar, and sleep. It provides exercise videos and resources for financial wellness, aiming to help users meet diverse healthcare goals R55.

Better for: This app is better for users seeking an all-encompassing health and wellness platform that monitors a wide range of health aspects and provides motivational content R52R55R60R62. It suits those whose corporate programs contribute money for using the app .

Head-to-head: Sharecare vs Personify Health
LiveWell with Advocate Aurora
4.7★ · 164,396 ratings · Free

LiveWell with Advocate Aurora is designed for managing healthcare within the Advocate Aurora system, allowing users to ask doctors questions, schedule appointments, and view test results R78. It aims to provide a 'one-stop' experience for various medical needs R78.

Better for: This app is better for patients of Advocate Aurora who want a centralized platform to manage their medical appointments, communicate with their doctors, and access their health information R75R78.

Head-to-head: Sharecare vs LiveWell with Advocate Aurora
Sword Health
4.7★ · 46,340 ratings · Free

Sword Health provides digital physical therapy, offering exercises to help with pain reduction, strength, and flexibility R80R91. It includes therapist support and uses movement tracking, often provided through a band or tablet R83R89.

Better for: Sword Health is better for individuals needing physical therapy or rehabilitation exercises, especially for post-operative recovery or chronic pain R80R83R91. It suits those who benefit from structured exercise programs and virtual therapist support R83.

Head-to-head: Sharecare vs Sword Health
Terryberry Be Well
4.6★ · 34,761 ratings · Free

Terryberry Be Well is primarily used for work step challenges and aims to track physical activity .

Better for: This app is better for users participating in employer-sponsored step challenges or wellness programs . However, users should be aware of potential syncing issues with other devices R93R95R98R101.

Head-to-head: Sharecare vs Terryberry Be Well
Included Health
4.9★ · 32,470 ratings · Free

Included Health offers telehealth services, allowing users to contact providers for appointments and prescriptions R108R113. It aims to manage family care in one central location R108 and provides details about health information R119.

Better for: Included Health is better for users seeking convenient telehealth access for general medical needs or prescriptions R108R113. It suits individuals who want to manage family healthcare information in a single app R108.

Head-to-head: Sharecare vs Included Health
Stick with Sharecare if

You should stick with Sharecare if you find its content and tracking features useful when the app functions correctly, and if you are motivated by its concept for good health .

Evidence note: Terryberry Be Well has limited reviews, primarily focusing on syncing issues and general app functionality, making it difficult to fully assess its broader offerings.

Frequently asked

Why do users find Sharecare frustrating?
Users find Sharecare frustrating primarily due to persistent app freezing, crashing, and slow performance, which hinders their ability to track health data and participate in challenges R3R4R6R7. Additionally, issues with data syncing from wearables and difficulties with customer service contribute to user frustration R12R15R34R37.
Does Personify Health offer financial wellness support?
Yes, Personify Health offers resources for financial wellness as part of its comprehensive health and wellness platform, alongside features for diet, exercise, sleep, and medical tracking R55.
Can I message my doctor using LiveWell with Advocate Aurora?
Some users of LiveWell with Advocate Aurora report difficulties messaging their doctors, with messages not being received or the feature being intermittently unavailable R67R68R73R74. However, other users appreciate the ability to ask their doctor questions through the app R78.
Is Sword Health effective for pain reduction?
Yes, Sword Health users have reported that the workout sessions help reduce their pain and increase strength and flexibility, particularly for issues like feet pain or post-knee surgery recovery R80R83R91.
Does Terryberry Be Well sync accurately with other fitness trackers?
Terryberry Be Well often has issues syncing accurately with other fitness trackers like Fitbit, iPhone, Apple Watch, and Garmin, with users reporting discrepancies in step counts and other data not transferring over R93R95R98R101.
Are there issues with telehealth appointments on Included Health?
Yes, users of Included Health have reported issues with telehealth appointments, including calls ending immediately with no way to rejoin, providers no-showing or dropping off appointments, and significant delays in communication with health providers R107R109R112R114.

What reviewers actually said

Built only from these 120 real reviews (foreign ones translated). Superscripts jump to the quote here. Apple has no per-review links, so [ref] opens that app's reviews on the App Store.

  1. [R3] Sharecare 3/5 · US Constant freezing/crashes: I don't know how this app has close to 5 stars. Great content, easy tracking, and very helpful/useful...when it works. But it constantly freezes and I have to restart the app. I've been using this (through work) for 4+ years across different phones and it's always been this way.
  2. [R4] Sharecare 2/5 · US Bugs: Every time I try to use this app it locks up on me. It’s very try frustrating. Please fix this especially since workplaces incentivize using the app to get money toward wellness items.
  3. [R6] Sharecare 3/5 · US So laggy!: We use this for my employer and it’s gotten sooo laggy this year it’s unusable. Even if you can get it to allow you to select your data, if you put “yes” it saves “no”
  4. [R7] Sharecare 1/5 · US Terrible: Terribly slow. Glitches all the time. Unusable.
  5. [R12] Sharecare 3/5 · US Cashes: App crashes a lot and used to link to my step tracker automatically without me having to enter them. Now it doesn’t.
  6. [R15] Sharecare 3/5 · US Not impressed: I just started using it today because of the company I work for but for some reason when I try to link the “tracking” to my Apple Watch and / or “health” app in my phone the app kicks me out? I have to manually enter the steps which I guess isn’t terrible but seems a little like running in circles. I may forget to do it one night and not get credit? Idk, it seems odd.
  7. [R34] Sharecare 5/5 · US Entering steps for March 9: Will not save my steps for March 9, entered this morning March 10. The steps are put on for today. Only experienced this problem once before. App Update yesterday must have something to do with this glitch. I do know how to edit for past 7 days 🙂
  8. [R37] Sharecare 2/5 · US Site glitches: Due to the app glitching and freezing, I was unable to complete my first challenge. It also wasn’t syncing my steps with my apple app. This has happened three times this year and intermittently last year.
  9. [R1] Sharecare 1/5 · US No incentives anymore.: No incentives anymore to get points like the Engage app or Sharecare had last year.
  10. [R19] Sharecare 2/5 · US Points is visits: Rarely do the points transfer from wellness, dental visits to Sharecare. Takes to long to get points and every year I’m emailing for points due to past preventative care visits. And I don’t sit in smoking sections yet it is making me older and it is suggested I sit in nonsmoking sections yet in the real age test! Algorithm is off or not accurate
  11. [R25] Sharecare 1/5 · US Frustrated: For one instance, If I join a quarterly challenge, I’m never allowed to finish because it automatically shows I’m finished. I’ve been frustrated from day one and yes I’ve talked to different folks with support.
  12. [R50] Sharecare 1/5 · US Not working: Won’t let me redeem my reward
  13. [R39] Sharecare 1/5 · US Awful Customer Service: No one ever answers the phone, emails or chats. I have tried to sign up through my employer for 3 years. I get so frustrated with customer service I gave up.
  14. [R44] Sharecare 1/5 · US Nobody to talk to when you have issues: I haven’t been able to find any place to get help with the app, I am missing a key feature that everyone else I know has and I don’t have a way to get it resolved.
  15. [R9] Sharecare 3/5 · US Biometric screening form: I tried to download the biometric screening form via my phone and print it, but you can’t. I went to the website and tried to download it, but it gives you an error message. Would be nice if the system actually worked where I could print out the documents that I need to receive the credits I’m owed. Please fix your system.
  16. [R14] Sharecare 5/5 · US Does not work: Any attempt to sign in with required 2 factor authentication results in an error. Useless.
  17. [R35] Sharecare 1/5 · US Old App worked: Never updates the doctor visit I have been to.
  18. [R52] Personify Health 5/5 · US It’s full of great information on so many topics such as health, diversity, exercises and a lot more: I love it
  19. [R55] Personify Health 5/5 · US Personify Health app is so comprehensively health helpful!: Monitors movement of all kinds and anything you need to meet your healthcare goals including, diet with recipes tailored to the way you wish to eat, weight, blood pressure, blood sugar, sleep, rest and recovery, financial, exercise videos for any level, yearly eye exam, dental, well visit and much more and I get to earn points for it all
  20. [R60] Personify Health 5/5 · US Motivational: Engaging
  21. [R62] Personify Health 5/5 · US pCT: Make me move more around the day
  22. [R75] LiveWell with Advocate Aurora 5/5 · US Wish this was available sooner: I love all the info this app gives
  23. [R78] LiveWell with Advocate Aurora 5/5 · US I love that I can do “one-stop” EVERYTHING…: I LOVE that I can do EVERYTHING “one-stop shopping”…from just asking my doctor a random question to schedule an appointment to looking at my test results!!
  24. [R80] Sword Health 5/5 · US I love this app: Helps me a lot with my feet pain and it reminds me that I need to exercise to feel better.
  25. [R83] Sword Health 5/5 · US Something everyone needs: I was flag that I was offered this. My regular therapy.was postpone. For a couple of weeks after my knee surgery. This helped with my movement and little strengthen.Sarah is my therapist here she is very helpful and understanding I have had a rough time this time and she is very kind and helpful uplifting ! I do get frustrated some with the program the Ai needs a little w
  26. [R89] Sword Health 5/5 · US Lost and replaced: I had been using the move band that I got free through my company that I work for. Unfortunately I had lost it somewhere and I was so bummed because I loved using the app and having help with my daily journey to better health and mobility. When I reached out to customer support via email that I had lost it and what they would be able to do. They replied promptly and said they no
  27. [R91] Sword Health 5/5 · US Rehab exercises: The workout session have help reduce my pain and increase my strength and flexibility
  28. [R93] Terryberry Be Well 1/5 · US Inaccurate: Doesn’t sync steps!
  29. [R95] Terryberry Be Well 3/5 · US Frustrated: I wish the app and my iPhone and Apple Watch pedometer could sync with each other. Last week I walked 16,000 steps (I’m a PE teacher), the app only tracked 11,000 steps.
  30. [R98] Terryberry Be Well 3/5 · US It’s okay but. Not as good as Fitbit: This app does NOT record the same steps as my Fitbit even though that is the device it gets my steps from. I don’t know if there is an issue in translations among apps or what. It does not transfer over anything else either. I have to manually add the steps to make it closer to the actual step count.
  31. [R101] Terryberry Be Well 3/5 · US Meh: Often doesn’t sync steps correctly and won’t let you manually enter them.
  32. [R108] Included Health 5/5 · US Easy: This is an easy to use and convenient app. I love being able to book different aero when needed and having my family’s care managed in one central location.
  33. [R113] Included Health 5/5 · US Included Health is a Game Changer- Highly recommend: Included Health is a game changer. Having the ability to contact a provider over telehealth makes life so much easier. It saves time it helps me get my medicine in an efficient and effective way. Highly recommend using Included Health. All of their providers have been fantastic.
  34. [R119] Included Health 4/5 · US Great app for seeing all the details: The app makes it easy to see all the details in one place. It would be great if these details can be exported for flex spending claims.
  35. [R67] LiveWell with Advocate Aurora 3/5 · US Messaging doesn’t work: I never receive messages from my doctor or nurses . Hospital even had me remove the app and redownload but they still never send. Messages haven’t worked since 2025.
  36. [R68] LiveWell with Advocate Aurora 2/5 · US Fix how to message Doctors: Why can sometimes I am able to message my Doctors and then I can’t? Fix a shortcut to message my Doctor.
  37. [R73] LiveWell with Advocate Aurora 3/5 · US Looks like potential: I cannot message my providers, not even my primary. I cannot delete old messages. It appears as though it also does not coordinate information with providers from other hospitals. Having more than one doctor writing prescriptions for the same drugs seems on the surface to be a dangerous thing. If not dangerous, it certainly is confusing!
  38. [R74] LiveWell with Advocate Aurora 2/5 · US Messaging issue: Difficult to send messages to Drs. Not user friendly.
  39. [R107] Included Health 1/5 · US Pray it works when you need it: Every single time we try to join an appointment the call ends immediately, and there is ZERO way to rejoin. Their support is absolutely useless. They’ve known about this issue for MONTHS and done NOTHING to address it.
  40. [R109] Included Health 3/5 · US 2 opposite experiences in one day: I logged on to the included health website and was in the waiting room. I then noticed I received a appt summary but I did not receive a notice saying my provider was ready. I got on the message chat. AI transferred me to someone named Kamila who said there was a 7-9 minute wait for tech. That was at 1:00 pm. Tech finally reached out at 2:14. Though I kep
  41. [R112] Included Health 2/5 · US App is fine, service is not: This app works OK, but the service doesn’t let you have an extended conversation with a health provider. Instead, every time I send a message there’s a multi hour delay, and then someone looks at it, tries to fix the issue, closes up the thread, and then I have to start a new thread if they don’t do things right. This is a good idea in concept, but the way that convers
  42. [R114] Included Health 1/5 · US Providers drop off or no show: This platform is as bad or worse than when I used it in 2021, especially for mental health services. Providers consistently no show or drop off appointments only to never reappear and it is so frustrating and a complete waste of time. My new insurance uses them again, so I decided to give them another shot and it’s just as bad. Absolutely no accountability for when p

Synthesized from 120 recent App Store reviews · updated July 2026 · View on the App Store