Sharecare vs LiveWell with Advocate Aurora

What reviewers actually said

Built only from these 120 real reviews (foreign ones translated). Superscripts jump to the quote here. Apple has no per-review links, so [ref] opens that app's reviews on the App Store.

1. [R9] Sharecare 3/5 · US Biometric screening form: I tried to download the biometric screening form via my phone and print it, but you can’t. I went to the website and tried to download it, but it gives you an error message. Would be nice if the system actually worked where I could print out the documents that I need to receive the credits I’m owed. Please fix your system.
2. [R33] Sharecare 3/5 · US Mostly good, but a few issues: I’d give it a 5 if it not for these issues. Why is this app not available for the iPad? Makes no sense especially because of the second issue - the size of some content is too small, especially when the app opens a web page within the app (like the forms that open to print the biometric forms). Then thirdly, once you get the biometric form in the app, there is NO W
3. [R63] LiveWell with Advocate Aurora 3/5 · US Messaging doesn’t work: I never receive messages from my doctor or nurses . Hospital even had me remove the app and redownload but they still never send. Messages haven’t worked since 2025.
4. [R70] LiveWell with Advocate Aurora 2/5 · US Messaging issue: Difficult to send messages to Drs. Not user friendly.
5. [R27] Sharecare 3/5 · US Layout completely illogical: With all the additions that have been made in recent years, the app “features” are starting to cover up the usability of the app. A great example is that advocacy is covering up the slideshow next buttons making it impossible to use the app the way it’s intended. Someone really needs to humanize this thing or the company will lose even more stock revenue.
6. [R30] Sharecare 3/5 · US Needs work: 1 Challenges are only available on certain calendar months. It doesn’t notify you when they start so it may not be possible to complete the challenge by the time you realize it has begun. (The data for my walking is on my watch/phone for the past five years so it could pull from that data). It doesn’t notify you that a challenge is about to start. 2 It is hard to navigate the app, i
7. [R77] LiveWell with Advocate Aurora 5/5 · US Live Well App: I LOVE using my app, I can message MD,s check when I have appointments and check my lab results. I can also make appointments on my app. So convenient and easy to use, you just need to work with it to understand all you can do
8. [R104] LiveWell with Advocate Aurora 5/5 · US Organized Health Files: This LiveWell app is great, not only is it user friendly, it’s all well organized too! My health information is safe and private but most importantly it’s your heath data at your fingertips to access 24/7. Love it!
9. [R3] Sharecare 3/5 · US Constant freezing/crashes: I don't know how this app has close to 5 stars. Great content, easy tracking, and very helpful/useful...when it works. But it constantly freezes and I have to restart the app. I've been using this (through work) for 4+ years across different phones and it's always been this way.
10. [R10] Sharecare 1/5 · US App will not load: App will not load, or once it does you can’t select after a few clicks through. Can’t really even use it. Already tried uninstalling and reinstalling.
11. [R25] Sharecare 1/5 · US It’s sooooo slow!: [4/11/26 update - some days ok, most days it freezes and is not usable. And why would I contact you to discuss when most reviews are about the same slow, laggy, freezing app. It’s frustrating when our benefits credits depends on us using this app. How does it have a 4.6 rating? It used to work well and I guess most reviews older.] Whenever an update happened a few months ago (n
12. [R66] LiveWell with Advocate Aurora 3/5 · US Hospital Visit: Half way through my hospital visit the APP stopped showing results or future tests that were scheduled. I called support and got no help. The APP is great until it isn’t.
13. [R1] Sharecare 1/5 · US No incentives anymore.: No incentives anymore to get points like the Engage app or Sharecare had last year.
14. [R19] Sharecare 2/5 · US Points is visits: Rarely do the points transfer from wellness, dental visits to Sharecare. Takes to long to get points and every year I’m emailing for points due to past preventative care visits. And I don’t sit in smoking sections yet it is making me older and it is suggested I sit in nonsmoking sections yet in the real age test! Algorithm is off or not accurate
15. [R68] LiveWell with Advocate Aurora 5/5 · US Outstanding: 5******
16. [R47] Sharecare 1/5 · US Awful Customer Service: No one ever answers the phone, emails or chats. I have tried to sign up through my employer for 3 years. I get so frustrated with customer service I gave up.
17. [R57] Sharecare 1/5 · US Nobody to talk to when you have issues: I haven’t been able to find any place to get help with the app, I am missing a key feature that everyone else I know has and I don’t have a way to get it resolved.
18. [R61] LiveWell with Advocate Aurora 1/5 · US Horrible app and customer service: No help from staff at facilities and no live person to help via phone