LiveWell with Advocate Aurora

What reviewers actually said

Built only from these 50 real reviews (foreign ones translated). Superscripts jump to the quote here. Apple has no per-review links, so [ref] opens that app's reviews on the App Store.

1. [R8] 5/5 · US Wish this was available sooner: I love all the info this app gives
2. [R10] 5/5 · US I love that I can do “one-stop” EVERYTHING…: I LOVE that I can do EVERYTHING “one-stop shopping”…from just asking my doctor a random question to schedule an appointment to looking at my test results!!
3. [R11] 5/5 · US Live Well App: I LOVE using my app, I can message MD,s check when I have appointments and check my lab results. I can also make appointments on my app. So convenient and easy to use, you just need to work with it to understand all you can do
4. [R18] 5/5 · US Easy like Sunday morning: I love the LiveWell app! It’s convenient & easy to use. Thank you!
5. [R29] 5/5 · US App: The app is well put together and a was a great idea. You are able to see test results and view upcoming appointments (old and new)
6. [R44] 2/5 · US Billing: The app works wonderful for appointment reminders and lab test results. Also communication with your doctor. However, when it comes to billing, it is inefficient and untimely. A billing statement should be received each month if there is a balance due. To generate a balance due five months later is unacceptable. It then requires time for the patient to have to dig through their payment me
7. [R3] 2/5 · US Fix how to message Doctors: Why can sometimes I am able to message my Doctors and then I can’t? Fix a shortcut to message my Doctor.
8. [R6] 2/5 · US Messaging issue: Difficult to send messages to Drs. Not user friendly.
9. [R12] 3/5 · US Messaging doesn’t work: I never receive messages from my doctor or nurses . Hospital even had me remove the app and redownload but they still never send. Messages haven’t worked since 2025.
10. [R15] 2/5 · US Decent: Overall info is there but the inability to email the Dr directly and the short expiration period when previous emails expire to respond makes it difficult
11. [R22] 3/5 · US Schedule appointment: I find it extremely difficult to schedule an appointment on the app. It doesn’t give any indication what times are available. It says nothing available. Very frustrating.
12. [R43] 3/5 · US Appointments: The app tells you when you have an appointment for instance, with Physical Therapy or you know, telehealth visit, etc. however, it doesn’t tell you what time or anything not conducive for normal situations I have other appointments I need to attend, and I don’t know when I can schedule them because I don’t know when people are coming or calling
13. [R47] 3/5 · US Aggravating: It’s impossible to schedule an appointment on the app. You have only a few doctors on there and you can’t search for your doctor.
14. [R50] 1/5 · US Unable to schedule appointments.: Can no longer find primary care doctors and nurses on app to schedule appointments.
15. [R4] 1/5 · US Test results not downloaded: I had a ct scan 2 1/2 days ago. The test results have not been downloaded. And the visit summary is Blank. The radiology department had the results in 24 Hours. Now I have to Get someone to Drive there (I’m non weight bearing due to surgery ) and walk in and get them. Very frustrated
16. [R14] 3/5 · US Hospital Visit: Half way through my hospital visit the APP stopped showing results or future tests that were scheduled. I called support and got no help. The APP is great until it isn’t.
17. [R7] 1/5 · US Not working: 6/26/26 - is this app broken or is their server down? None of the shortcuts or items in my dashboard are opening up when I tap on them bits just a never ending spinning circle on the screen. Ditto for when I try using their website. Nothing’s opening up (just a spinning circle when I tap on menu items).
18. [R38] 2/5 · US Glitches often: I love the idea of this app, but it glitches often, freezes on a regular basis, and it difficult to navigate.
19. [R2] 1/5 · US Horrible app and customer service: No help from staff at facilities and no live person to help via phone
20. [R23] 1/5 · US Adding a Payment Type: Not able to add a payment type. This is a basic function of an online app! Using an iPad, I deleted the existing one (bank account was closed) and tried to add a new one. Nothing appears for me to do this.
21. [R36] 1/5 · US Horrible: Can’t do basic things like cancel an appointment and tells you to call this number only for them to say they cant cancel an appointment and need tech support. Absolutely insane this is
22. [R25] 3/5 · US Txt info and App info not matching: I’m getting txt about bills then when get to the app nothing shows up.
23. [R1] 5/5 · US So could be made more user friendly: List of medications should have an option to be able to print a medication summary. Today I needed to bring a list of medications I use and it printed to 6 pages. Should be able to get list with Medication Dosage Directions for use Doctor name Date prescribed Also the test results need to be improved for ease of list of tests results summary. Thank you!
24. [R13] 5/5 · US Tests: I was wondering if you could add information, on how you should prepare for a test. I think that would be helpful. Otherwise I really Love LiveWell