Verithiathe honest score on any app
Updated July 2026 · real, multi-region App Store reviews
Head-to-head

Sharecare vs Personify Health

Sharecare 4.6★ · Free + IAP 40
Winner Personify Health
Personify Health 4.8★ · Free to download 70

Personify Health is generally a more reliable and feature-rich health tracking app, despite some recent syncing issues, while Sharecare suffers from persistent and severe performance problems.

Full reviews: Sharecare · Personify Health

Both Sharecare and Personify Health are employer-incentivized health and wellness apps, but Sharecare is plagued by consistent freezing, lagging, and crashing issues, making it often unusable. Personify Health offers a broader range of health tracking and motivational features, though it also experiences frequent syncing problems and occasional login glitches after updates.

Head to head

Performance & Reliability edge: Personify HealthR3R4R6R7
Sharecare Sharecare is widely criticized for constant freezing, crashing, and being extremely slow, with many users reporting the app is unusable R3R4R6R7. These issues appear to be long-standing and persist across different devices and updates R3R25.
Personify Health Personify Health also faces significant performance issues, particularly with syncing data from wearables and health apps, and frequent login problems after updates R63. Users report the app being slow and sometimes requiring uninstall/reinstall to fix issues . However, some users note that developers have released fixes for these issues .
Features & Content edge: Personify HealthR2R3R5R8
Sharecare Sharecare offers content for overall health and well-being, easy tracking, and challenges R3R5R8. However, some users find the 'Real Age' feature to be a joke R2 and the interface can be clunky, with features covering usability or requiring too many clicks R27. Challenges may not notify users when they start, making them hard to complete .
Personify Health Personify Health provides comprehensive health monitoring, including movement, diet, weight, blood pressure, sleep, financial wellness, and exercise videos . Users appreciate the variety of information and motivational aspects . However, some content is criticized as irrelevant or poorly targeted, like daily cards about weaning from breast milk for a 55-year-old .
Integration & Syncing tieR9R12R15R33
Sharecare Sharecare has issues syncing with step trackers and Apple Watch, sometimes requiring manual entry R12R15R45. Downloading and printing forms, like biometric screening forms, is also problematic R9R33.
Personify Health Personify Health frequently struggles with syncing steps and other data from Fitbit, Apple Health, and other third-party apps, leading to lost points R63. Users report having to constantly reconnect health apps .
User Experience & Navigation edge: Personify HealthR5R23R24R27
Sharecare While some find Sharecare easy to use and track R5R23, many describe the layout as illogical, requiring too many clicks, and having elements that cover up functionality R27. Logging historical data can be difficult after updates R24.
Personify Health Personify Health is often described as easy to navigate and use , but some users find the UX clunky, with too many features crowding the space and requiring excessive clicks . Accessibility for Voiceover users has also been an issue .
Support & Incentives tieR1R4R19R25
Sharecare Sharecare users report poor customer service, with no one answering phones, emails, or chats . Incentives, which are often tied to employer wellness programs, are a key motivator for using the app R1R4R19R25, but points sometimes don't transfer or challenges don't register correctly R19.
Personify Health Personify Health also relies heavily on corporate incentives R61. Users report issues with customer service being terrible, argumentative, or unresponsive . However, some users have had positive experiences with support resolving login issues quickly . The rewards system is sometimes criticized for low value .
Pick Sharecare if

you are mandated by your employer to use Sharecare and are willing to tolerate significant performance issues and poor customer support R3R4.

Pick Personify Health if

you are looking for a comprehensive health and wellness tracking app with a wide range of features and content, and are prepared to troubleshoot occasional syncing and login issues .

Evidence note: Both apps are primarily used due to employer incentives, which skews reviews towards functional complaints rather than voluntary usage. Recent reviews for both apps highlight significant performance and syncing issues, which contrasts with their higher lifetime ratings.

Frequently asked

Why do Sharecare and Personify Health have high lifetime ratings but many negative recent reviews?
Both Sharecare (4.57821 lifetime) and Personify Health (4.80836 lifetime) have high overall ratings, but many recent reviews are negative because users report a significant decline in app performance, with frequent freezing, crashing, and syncing issues occurring after recent updates (R3, R6, R25, R37, for Sharecare; , , , , , , for Personify Health). This suggests a deterioration in user experience over time.
Are Sharecare and Personify Health free to use?
Both Sharecare and Personify Health are free to download, but their primary usage is often tied to employer wellness programs that offer incentives or credits for participation R1R4R25R61. Sharecare also lists in-app purchases.
Do these apps integrate with other health trackers like Apple Watch or Fitbit?
Both apps struggle with reliable integration and syncing with external health trackers. Sharecare users report issues with linking to Apple Watch and step trackers, sometimes requiring manual data entry R12R15R45. Personify Health users frequently experience problems with syncing steps and other data from Fitbit and Apple Health, often losing points as a result R63.

What reviewers actually said

Built only from these 120 real reviews (foreign ones translated). Superscripts jump to the quote here. Apple has no per-review links, so [ref] opens that app's reviews on the App Store.

  1. [R3] Sharecare 3/5 · US Constant freezing/crashes: I don't know how this app has close to 5 stars. Great content, easy tracking, and very helpful/useful...when it works. But it constantly freezes and I have to restart the app. I've been using this (through work) for 4+ years across different phones and it's always been this way.
  2. [R4] Sharecare 2/5 · US Bugs: Every time I try to use this app it locks up on me. It’s very try frustrating. Please fix this especially since workplaces incentivize using the app to get money toward wellness items.
  3. [R6] Sharecare 3/5 · US So laggy!: We use this for my employer and it’s gotten sooo laggy this year it’s unusable. Even if you can get it to allow you to select your data, if you put “yes” it saves “no”
  4. [R7] Sharecare 1/5 · US Terrible: Terribly slow. Glitches all the time. Unusable.
  5. [R2] Sharecare 4/5 · US Works well but…: the Real Age is a joke!
  6. [R5] Sharecare 5/5 · US Useful: Easy to use, easy to track
  7. [R8] Sharecare 5/5 · US My note: It helps me keep track and remember what helps me
  8. [R9] Sharecare 3/5 · US Biometric screening form: I tried to download the biometric screening form via my phone and print it, but you can’t. I went to the website and tried to download it, but it gives you an error message. Would be nice if the system actually worked where I could print out the documents that I need to receive the credits I’m owed. Please fix your system.
  9. [R12] Sharecare 3/5 · US Cashes: App crashes a lot and used to link to my step tracker automatically without me having to enter them. Now it doesn’t.
  10. [R15] Sharecare 3/5 · US Not impressed: I just started using it today because of the company I work for but for some reason when I try to link the “tracking” to my Apple Watch and / or “health” app in my phone the app kicks me out? I have to manually enter the steps which I guess isn’t terrible but seems a little like running in circles. I may forget to do it one night and not get credit? Idk, it seems odd.
  11. [R33] Sharecare 3/5 · US Mostly good, but a few issues: I’d give it a 5 if it not for these issues. Why is this app not available for the iPad? Makes no sense especially because of the second issue - the size of some content is too small, especially when the app opens a web page within the app (like the forms that open to print the biometric forms). Then thirdly, once you get the biometric form in the app, there is NO W
  12. [R23] Sharecare 5/5 · US Easy to use: It keeps track of your health and you can update any information as needed
  13. [R24] Sharecare 3/5 · US Tracking Anomalies: The last update has made it incredibly difficult to log historical tracking (within last week). Instead of being able to select the missed day and tracking, the update now brings up current day and I have extra steps to locate the missed day to track and update…. If that even works.
  14. [R27] Sharecare 3/5 · US Layout completely illogical: With all the additions that have been made in recent years, the app “features” are starting to cover up the usability of the app. A great example is that advocacy is covering up the slideshow next buttons making it impossible to use the app the way it’s intended. Someone really needs to humanize this thing or the company will lose even more stock revenue.
  15. [R1] Sharecare 1/5 · US No incentives anymore.: No incentives anymore to get points like the Engage app or Sharecare had last year.
  16. [R19] Sharecare 2/5 · US Points is visits: Rarely do the points transfer from wellness, dental visits to Sharecare. Takes to long to get points and every year I’m emailing for points due to past preventative care visits. And I don’t sit in smoking sections yet it is making me older and it is suggested I sit in nonsmoking sections yet in the real age test! Algorithm is off or not accurate
  17. [R25] Sharecare 1/5 · US It’s sooooo slow!: [4/11/26 update - some days ok, most days it freezes and is not usable. And why would I contact you to discuss when most reviews are about the same slow, laggy, freezing app. It’s frustrating when our benefits credits depends on us using this app. How does it have a 4.6 rating? It used to work well and I guess most reviews older.] Whenever an update happened a few months ago (n
  18. [R37] Sharecare 1/5 · US Fix the app!: I have been using the app for years and now it doesn’t load and on the surprise chance it does it freezes and I can’t complete items or even see what it offered. The app went from from 5 stars to 1 star.
  19. [R61] Personify Health 1/5 · US Horrible: What a waste of time. Hard to use. Useless information. Only reason I use is corporate money contributions. All DEI people.
  20. [R45] Sharecare 2/5 · US Site glitches: Due to the app glitching and freezing, I was unable to complete my first challenge. It also wasn’t syncing my steps with my apple app. This has happened three times this year and intermittently last year.
  21. [R63] Personify Health 3/5 · US Sync function: Steps do not sync despite manual device synchronization

Synthesized from 120 recent App Store reviews · updated July 2026 · View on the App Store