Verithiathe honest score on any app
Updated July 2026 · real, multi-region App Store reviews
User consensusAlternativesIs it worth it?
Better options than

Glovo alternatives

Glovo users often look for alternatives due to issues with customer service, refund policies, and pricing. While some praise its speed, others report problems with incorrect orders, delayed deliveries, and difficulty deleting accounts.

Why users look for alternatives to Glovo

The alternatives

DoorDash
4.8★ · 22,614,579 ratings · Free

DoorDash is a convenient food delivery service that offers easy ordering and often provides refunds or credits for problems with orders. It can be a lifesaver for those without a vehicle or who are busy.

Better for: DoorDash is better for users who prioritize convenience and appreciate a straightforward refund process for order issues R52R55R58. It's also useful for discovering local restaurants R55.

Head-to-head: Glovo vs DoorDash
Uber Eats
4.8★ · 10,531,181 ratings · Free

Uber Eats provides a simple and easy-to-navigate platform for ordering food, with some users appreciating its efficiency and occasional promotions. Drivers are generally considered efficient.

Better for: Uber Eats suits users who value an easy ordering experience and efficient drivers R69R75. It may also appeal to those who can take advantage of BOGO deals or free money offers R72.

Head-to-head: Glovo vs Uber Eats
Deliveroo
4.6★ · 203,103 ratings · Free

Deliveroo is noted for its reliable and fast delivery, with food often arriving hot. The app is described as easy to navigate and use, and some users find that prices are not up-charged compared to other services.

Better for: Deliveroo is a good choice for users who prioritize reliable and fast delivery, want their food to arrive hot, and prefer an easy-to-use app R90R92.

Head-to-head: Glovo vs Deliveroo
PedidosYa
4.7★ · 101,104 ratings · Free

PedidosYa is generally considered a reliable and excellent application for ordering food, with many users finding it easy to use and trustworthy. Some users report positive overall experiences.

Better for: PedidosYa is suitable for users looking for a reliable and easy-to-use delivery app with generally good service R94R97R100R102.

Head-to-head: Glovo vs PedidosYa
Wolt Delivery
4.8★ · 34,675 ratings · Free

Wolt Delivery is praised for its excellent design, smooth functionality, and wide selection of restaurants. Many users report consistently positive experiences with the service and delivery.

Better for: Wolt Delivery is best for users who appreciate a well-designed app, smooth operation, and a good selection of restaurants, with a focus on consistent service R108R110R116R118.

Head-to-head: Glovo vs Wolt Delivery
Stick with Glovo if

You should stick with Glovo if you consistently experience fast and patient service, find it super professional, and appreciate its reliability as a delivery partner R8. Some users also report good customer service and refunds for missing items R30.

Evidence note: PedidosYa and Wolt Delivery have a mix of very positive and very negative reviews, making it slightly harder to form a consistent picture of their overall performance compared to DoorDash, Uber Eats, and Deliveroo.

Frequently asked

Why do people complain about Glovo's prices?
People complain about Glovo's prices because they find them extremely high, with additional charges like weather fees, courier fees, and service fees making orders expensive R15R17R33. Some users also report fake discounts disappearing at checkout R4.
Does Glovo have good customer service?
Glovo's customer service receives mixed reviews; some users report it has improved and is good, even offering refunds for missing items, while many others describe it as abysmal, unhelpful, unresponsive, and among the worst they've experienced R3R20R25R30.
Is Glovo reliable for deliveries?
Glovo's reliability for deliveries varies; some users praise it as fast, reliable, and on time, while others frequently report late orders, drivers taking too long, food arriving cold, and orders being canceled without warning or refund R8R12R21R27.

What reviewers actually said

Built only from these 120 real reviews (foreign ones translated). Superscripts jump to the quote here. Apple has no per-review links, so [ref] opens that app's reviews on the App Store.

  1. [R3] Glovo 3/5 · US Wrong product: Glovo delivered a wrong product. I wrote Glovo, but they would not respond. Very disappointing.
  2. [R20] Glovo 4/5 · US Support: I don’t see a Support Link to assist with things that are not listed under FAQ. Most apps provide support, even if it’s AI.
  3. [R25] Glovo 1/5 · US Worst service: Their customer service is among the worst I’ve experienced
  4. [R41] Glovo 1/5 · US Abysmal support, they rob you.: If I could give zero stars, I would. Support is automated, completely useless, and unhelpful. They will let you pay for ruined, spilled food and then tell you there is nothing they can do. Terrible company, terrible customer care. Account permanently deleted.
  5. [R6] Glovo 3/5 · US Refund policy: Glovo’s service can be good, but their refund policy is very unfriendly. If a shop fails to deliver all the items in your order, Glovo may still charge you for the undelivered products and require you to wait up to 10 business days for a refund. In my case, I waited nearly a month and had to follow up multiple times before receiving my money back. This experience made me very hesita
  6. [R24] Glovo 5/5 · US Unacceptable Treatment of Customers by Glovo: It’s hard to trust a company that cancels an order on its own and then charges the customer a cancellation fee. My order was canceled by Glovo, not by me, yet money was deducted from my account. This is unfair, unprofessional, and not the way customers should be treated.
  7. [R34] Glovo 5/5 · US Return my money: You guys are not doing well because I’ve sent money but not received yet and you didn’t reply on mail
  8. [R35] Glovo 1/5 · US Macdo: Vous êtes des arnaqueur jai commander 3 menu a macdo pour un montant de 313 dh pour en recevoir 1 seul quand jai signaler a l’instant meme vous avez demander de joindre une photo chose faite vous me répondait après 48 h pour me demander de vous envoyer la photo de la facture en papier alors que vous avez la commande avec le prix en statut livre jai pris des screen via votre site su montant
  9. [R4] Glovo 1/5 · US Fake discounts: the discount disappeared when I placed the order. · translated
  10. [R15] Glovo 3/5 · GB Rate: Prices should be low 15 to 20%
  11. [R17] Glovo 5/5 · US It’s too expensive: Weather fee, courier fee, service fee just for a food. They are thieves.
  12. [R33] Glovo 1/5 · US Prices: Prices are extremely high!!! 50% what kind of stupid business is this? Im not using it anymore hope others will do the same cause they’re stealing from us, i don’t know about other countries but Morocco is a disaster
  13. [R12] Glovo 3/5 · GB Din ce în ce mai rău: Niciodată nu corespunde timpul Curieri aroganți care nu vor să urce la etaj
  14. [R21] Glovo 1/5 · US Scummy company do not use: Took my order and my money without having an available driver no warning of this was waiting over an hour for absolutely nothing if you want something to eat don’t expect anything till the next day.
  15. [R27] Glovo 1/5 · US Driver comes 15 min after food prepared: My food was already cold by the time he picked it up from McDonald’s, and I paid for priority delivery. He only started moving toward the delivery when it was past due for me to obtain the order. I have screenshots. And Glovo doesn’t allow you to cancel an order when this BS happens. The lady two orders have been like this. Complete BS.
  16. [R31] Glovo 1/5 · US Drivers can and will scam you: I’ve had drivers cancel my order after picking it up multiple times. Support is useless.
  17. [R1] Glovo 1/5 · US Impossible to get account and data deleted: I’ve been asking support over two months to delete my account and data and they delay with bogus messages or say they will and never do, very concerning, I wouldn’t trust them with my payment or personal information.
  18. [R29] Glovo 1/5 · US help option not working after placing order: very buggy app all the time
  19. [R52] DoorDash 5/5 · US The best food drop off: They are amazing great delivery if you have a problem they will refund you credits for the app or you can just get refund for the cash you paid for the food if there is a problem!
  20. [R55] DoorDash 4/5 · US Too easy: Ordering door dash is so easy it’s somewhat addicting. It’s a life saver when you don’t have a vehicle or cannot drive or just have better things to do. Plus I use it to see what restaurants are around me if I’m not sure. But beware: you will find yourself ordering it more and more often, even when you could get it yourself. ITS JUST SO EASY AND CONVENIENT
  21. [R58] DoorDash 5/5 · US It’s very convenient: This my bestfriend when I finally get home after a 12 hour shift and I don’t feel like driving anymore
  22. [R69] Uber Eats 5/5 · US Love it!: Easy to navigate and order! Makes it so easy when you're in a hurry!
  23. [R72] Uber Eats 5/5 · US Uber Eats: It’s very simple and they give free money, cause they’re goated!!
  24. [R75] Uber Eats 5/5 · US Company and Drivers: Great company and efficient drivers
  25. [R90] Deliveroo 5/5 · US Great and easy to use: Loved using this app instead of Uber Eats while visiting Paris. I want to use what the locals use. Also noticed that the prices are not up charged. Very easy and convenient for us on our trip!
  26. [R92] Deliveroo 5/5 · US Reliable and fast!: Always a great experience. Food arrives hot, deliveries are quick, and the app is incredibly easy to navigate. Highly recommended!
  27. [R94] PedidosYa 5/5 · US good: good
  28. [R97] PedidosYa 5/5 · US Ashley Rosario: Qpoiyip puigrp putopkpb que roto
  29. [R100] PedidosYa 5/5 · US Todo Perfecto: Excelente aplicación.!
  30. [R102] PedidosYa 5/5 · US Excelente: El Mejor servicio
  31. [R108] Wolt Delivery 5/5 · US Bravo: 10/10
  32. [R110] Wolt Delivery 5/5 · US Best: Everything works perfectly. · translated
  33. [R116] Wolt Delivery 5/5 · US Great job: Very happy with my service, the selections and the delivery. Thank you so much!
  34. [R118] Wolt Delivery 5/5 · US Creo que es la mejor app de delivery que he usado: Viajé por vacaciones a Croacia y descargué Wolt para pedir comida, quedé completamente impresionada. Las grandes deberían aprender del buen diseño y funcionamiento de esta
  35. [R30] Glovo 5/5 · US Thanks: Very reliable and they refund for missing item too 100percent
  36. [R8] Glovo 4/5 · US Mr Olawura: Fast and reliable

Synthesized from 120 recent App Store reviews · updated July 2026 · View on the App Store