Verithiathe honest score on any app
Updated July 2026 · real, multi-region App Store reviews
Head-to-head

Glovo vs Wolt Delivery

Glovo 4.8★ · Free to download 45
Winner Wolt Delivery
Wolt Delivery 4.8★ · Free to download 65

Wolt Delivery generally offers a more reliable service with better customer support, making it the preferred choice despite some recent issues, while Glovo struggles significantly with delivery and customer service consistency.

Full reviews: Glovo · Wolt Delivery

Wolt Delivery generally receives higher praise for its app design, delivery speed, and customer service, though some recent reviews indicate a decline in service quality. Glovo, while having a large user base, is frequently criticized for late or incorrect orders, poor customer support, and hidden fees.

Head to head

Delivery Speed and Accuracy edge: Wolt DeliveryR1R3R10R35
Glovo Glovo users frequently report significant delays, with orders taking 2 hours or more, and often receiving wrong or incomplete items R1R3R10R35. Some also complain about food arriving cold due to late driver pickup R39.
Wolt Delivery Wolt Delivery is often praised for fast and timely deliveries , with some users calling it 'impeccable' . However, a growing number of recent reviews mention orders being over an hour late, unassigned couriers, and cold food .
Customer Service and Refunds edge: Wolt DeliveryR3R4R6R13
Glovo Glovo's customer support is widely criticized as hard to reach, unresponsive, and unhelpful, especially for wrong or missing orders R3R4R13R37. Users report difficulties getting refunds, being charged for canceled orders, and even issues with account deletion R6.
Wolt Delivery Wolt Delivery's customer service receives mixed reviews. Many users praise its responsiveness and helpfulness , with some calling it 'solid' . However, a significant number of recent complaints describe support as unhelpful, refusing refunds for undelivered or incorrect orders, and even banning accounts without clear reason .
App Usability and Features edge: Wolt DeliveryR12R21R22R24
Glovo Glovo's app is described as less user-friendly R12, buggy , and lacking essential features like an easy feedback button R22. Users also complain about issues with seeing open shops R21 and payment options, such as inability to pay cash for higher-priced orders R24.
Wolt Delivery Wolt Delivery is often praised for its good design, smooth functioning , and user-friendly interface . Users appreciate features like Apple Watch notifications and the extensive selection of restaurants . However, some users report app glitches, like payment processing failures , and issues with order modification or cancellation .
Pricing and Value edge: GlovoR18R19R26R27
Glovo Glovo users frequently complain about high prices, including excessive weather, courier, and service fees R26R45. Some report fraudulent charges, being debited multiple times the order price R27, and misleading discounts R19. Glovo Prime is also criticized for hidden fees .
Wolt Delivery Wolt Delivery users note that the service has become more expensive over the last year and criticize 'Fire Deals' as not being genuine deals . There are also complaints about misleading 'two for one' deals .
Pick Glovo if

You are in a region where Glovo has a stronger presence or better local service, as some users report fast and reliable delivery .

Pick Wolt Delivery if

You prioritize a generally more user-friendly app interface and a wider selection of restaurants, and are willing to risk occasional delivery delays or customer service issues .

Evidence note: Both apps have a mix of positive and negative reviews, with recent negative reviews for both apps often highlighting issues with delivery reliability and customer support. Wolt's lifetime rating is slightly higher with fewer reviews, while Glovo has a massive number of ratings, which naturally includes more varied experiences.

Frequently asked

Which app has better customer service?
Wolt Delivery generally has better customer service, with many users praising its responsiveness and helpfulness, though recent reviews indicate a decline in quality and some users report being banned or refused refunds . Glovo's customer support is widely criticized as hard to reach, unresponsive, and unhelpful, especially for wrong or missing orders R3R4R13R37.
Are there issues with delivery speed for these apps?
Yes, both apps have issues with delivery speed, though Glovo users report more frequent and severe delays, with orders often taking 2 hours or more and food arriving cold R1R10R39R59. Wolt Delivery is generally praised for speed, but recent reviews mention orders being over an hour late and unassigned couriers .
Which app has better pricing?
Glovo users frequently complain about high prices, including excessive weather, courier, and service fees, with some reporting fraudulent charges and misleading discounts R19R26R27R45. Wolt Delivery users also note increasing prices and criticize misleading deals, but the complaints about pricing seem less severe than for Glovo .

What reviewers actually said

Built only from these 120 real reviews (foreign ones translated). Superscripts jump to the quote here. Apple has no per-review links, so [ref] opens that app's reviews on the App Store.

  1. [R1] Glovo 1/5 · US Zerooo: Service 0 2h de retard déjà alors que je suis juste à 2 pas du magasin, personnels de livraison ne prend pas leur travail au sérieux, ils sont toujours en retard Je ne recommande pas du tout
  2. [R3] Glovo 3/5 · US Wrong product: Glovo delivered a wrong product. I wrote Glovo, but they would not respond. Very disappointing.
  3. [R10] Glovo 1/5 · US Late: The food took 2 hours and half to arrive
  4. [R35] Glovo 1/5 · US 0: The command is missing 3 things. · translated
  5. [R4] Glovo 1/5 · US DO NOT USE GLOVO: DO NOT USE GLOVO! Seem's convenient but not worth all the stress from confused drivers and mishandling at the store level. If you are missing something, they will offer you Glovo credits, which will not help you recover any foreign transaction Fees.
  6. [R6] Glovo 3/5 · US Refund policy: Glovo’s service can be good, but their refund policy is very unfriendly. If a shop fails to deliver all the items in your order, Glovo may still charge you for the undelivered products and require you to wait up to 10 business days for a refund. In my case, I waited nearly a month and had to follow up multiple times before receiving my money back. This experience made me very hesita
  7. [R13] Glovo 2/5 · US It’s all good until it isn’t: If your order is not delivered on time, or picked up in a timely manner or items are missing costumer support is hard to reach and support can be poor.
  8. [R12] Glovo 3/5 · US wolt more user friendly: its fine but app should be more friendly
  9. [R21] Glovo 3/5 · GB Please: So i want to order food now... early morning... but i have to swim through hundreds of closed shops to find open shops because you don't prioritise open shops? How is this possible? Why not show shops open now then shops who open shortly after? why at 7am my third option is a shop that opens at 5pm? come on...
  10. [R22] Glovo 1/5 · US Needs great improvement: I am an American traveler, visiting Tunisia. Simply put, this app is nowhere near as good as DoorDash in the United States. And I would like to help improve it. First, you should include an easy to access feedback button. Every Google and Facebook product does this. Have your product managers filter through these for improvement of the product. I was able to create a su
  11. [R24] Glovo 3/5 · GB Ehh: It’s an okay app and all but why aren’t you able to pay with cash for meals of higher prices ??? So, because I don’t have a card I cannot order literally more than three items from Burger King before they tell me I can’t pay for it with cash?? I really don’t get it! And the worst part is that there’s no explanation too?! Very annoying feature.
  12. [R18] Glovo 3/5 · GB Rate: Prices should be low 15 to 20%
  13. [R19] Glovo 1/5 · US Fake discounts: The discount disappeared when I placed the order. · translated
  14. [R26] Glovo 5/5 · US It’s too expensive: Weather fee, courier fee, service fee just for a food. They are thieves.
  15. [R27] Glovo 1/5 · US Arnaque: Faire très attention a cette application au Maroc , méthodes frauduleuse il débite les montants qu’ils veulent sur votre compte des fois x3 le prix de la commande effectué , agent ne résous rien du tout
  16. [R37] Glovo 1/5 · US Worst service: Their customer service is among the worst I’ve experienced
  17. [R39] Glovo 1/5 · US Driver comes 15 min after food prepared: My food was already cold by the time he picked it up from McDonald’s, and I paid for priority delivery. He only started moving toward the delivery when it was past due for me to obtain the order. I have screenshots. And Glovo doesn’t allow you to cancel an order when this BS happens. The lady two orders have been like this. Complete BS.
  18. [R59] Glovo 1/5 · US Rating: Orders are always late recently. The reason is that the courier leaves other orders, so the product is almost unfit for consumption. · translated
  19. [R45] Glovo 1/5 · US Prices: Prices are extremely high!!! 50% what kind of stupid business is this? Im not using it anymore hope others will do the same cause they’re stealing from us, i don’t know about other countries but Morocco is a disaster

Synthesized from 120 recent App Store reviews · updated July 2026 · View on the App Store