Wolt Delivery alternatives
Wolt users often look for alternatives due to issues with late deliveries, poor customer service, and account problems. Alternatives like Uber Eats, Grubhub, Yandex Go, foodpanda, and Glovo offer different strengths in terms of delivery speed, promotions, and service reliability.
Why users look for alternatives to Wolt Delivery
- Many users experience significantly delayed deliveries, sometimes waiting over an hour or more, even with express delivery options.R7R10R12R29
- Customer service is frequently criticized for being unhelpful, unresponsive, and unprofessional, often refusing refunds or failing to resolve issues like wrong orders or stolen items.R1R9R10R15
- Some users report being unfairly banned or having their accounts blocked without clear reasons, especially after reporting issues.R1R15R19R31
- The app itself can be buggy, with issues like lagging, ordering errors, payment processing failures, or showing incorrect order status.R3R33R39R45
- There are complaints about misleading deals, non-English descriptions, and a general decline in service quality and reliability over time.R6R25R41
The alternatives
Uber Eats provides an easy-to-navigate platform for ordering food, with some users appreciating its simplicity and the availability of promotions R55R58. However, it has been criticized for predatory practices, such as automatically signing users up for premium memberships or increasing prices if a subscription isn't active R57R60.
Better for: Uber Eats is better for users who prioritize an easy ordering experience and can take advantage of BOGO deals or other promotions, but are vigilant about checking for unwanted subscriptions or price increases R53R55R57R58.
Head-to-head: Wolt Delivery vs Uber EatsGrubhub offers a good selection of restaurants and can be cheaper than other services due to no-fee, free delivery, and discounts R66R72R76. Some users report excellent service and helpful support when problems arise R69R72. However, the app has been noted for issues with intuitiveness, especially regarding location and promo codes, and some users experience long wait times R65R70.
Better for: Grubhub suits users looking for potential cost savings through promotions and a wide selection, especially if they value good customer support for resolving issues R66R69R72R76. It may be less suitable for those who need a highly intuitive app interface or consistently fast delivery R65.
Head-to-head: Wolt Delivery vs GrubhubYandex Go is primarily a ride-hailing service that also offers other delivery options. Users praise its clean cars, polite drivers, and comfortable rides R80R83. However, it faces criticism for inconsistent pricing, with prices increasing after cancellations, and issues with drivers not reaching the exact drop-off location R79R81. Customer support is also described as unhelpful, using copy-paste responses .
Better for: Yandex Go is better for users prioritizing comfortable and clean rides with polite drivers R80R83. It might be less ideal for those sensitive to dynamic pricing or who require precise drop-off locations and responsive customer service R79R81.
Head-to-head: Wolt Delivery vs Yandex Gofoodpanda is praised by some users for being easy to use and offering refunds for inconveniences, along with good promotions R94. Conversely, it receives significant criticism for its app displaying ads that cover order information, frequent online payment errors, and issues with late or stolen orders by riders R93R95R96. Customer service is also reported to be unhelpful, often blaming restaurants or riders R96.
Better for: foodpanda suits users who frequently look for promotions and appreciate an easy-to-use interface, provided they are prepared to deal with potential payment issues or unreliable delivery experiences R94. It is less suitable for those who dislike in-app ads, require consistent payment reliability, or expect flawless order fulfillment and responsive customer support R93R95R96.
Head-to-head: Wolt Delivery vs foodpandaGlovo is noted for fast and patient service by some users . However, many users report significant delays, sometimes up to 2.5 hours, and issues with wrong or damaged products R107R109R112. Customer support is frequently difficult to reach and unhelpful, especially when dealing with missing items or requests to delete accounts and data R110.
Better for: Glovo is better for users in areas where its delivery service is consistently fast and reliable . It is less suitable for those who cannot tolerate long delays, expect accurate order fulfillment, or require responsive and effective customer support for issues like wrong items or account management R107R109R110R112.
Head-to-head: Wolt Delivery vs GlovoYou should stick with Wolt Delivery if you consistently receive excellent service, timely deliveries, and appreciate its selection, as some users report it being the best delivery app they've used with everything working correctly .
Evidence note: Yandex Go and Glovo have fewer reviews specifically about food delivery, with many reviews focusing on their ride-hailing or general delivery services.
Frequently asked
Why do Wolt users complain about customer service?
Are there common issues with Wolt Delivery's app functionality?
Which alternative offers better promotions than Wolt?
What reviewers actually said
Built only from these 120 real reviews (foreign ones translated). Superscripts jump to the quote here. Apple has no per-review links, so [ref] opens that app's reviews on the App Store.
- [R7] Wolt Delivery Terrible service and lateness: Order was over an hour late. Restaurant didn’t have tracking, didn’t respond to calls, and the support agent didn’t reply for 4 hours.
- [R10] Wolt Delivery Wolt Georgia Tbilisi: Absolutely unacceptable experience. I waited over an hour for an order, only to see that no courier had been assigned and the delivery time was pushed back by another full hour. Since Wolt failed to fulfill their end of the service agreement, I asked support to cancel the order and issue a refund. They flat-out refused, offering only automated, copy-paste apologies. Refusing
- [R12] Wolt Delivery Not worth it: Very very slow delivery. Always quicker to go get the food yourself
- [R29] Wolt Delivery never on time!: Chronically late even if you pay for express delivery. I’ve ordered from wolt a copious number of times and they are simply always late!
- [R1] Wolt Delivery Banned me because: The courier didn’t deliver anything and they then banned me.. scam
- [R9] Wolt Delivery Poor communication in Kazakhstan app: Please just educate your operators to communicate with respect to people without stupid irrelevant emoji which only make client angry. Please train them on showing some empathy and acknowledgment of their wrong communication. Liked this app, but it seems the quality of app governance work is decreasing.
- [R15] Wolt Delivery Terrible service! They banned my account for no reason, and I'm switching to the Foodie app. 😡: Terrible service! They banned my account for no reason, and I'm switching to the Foodie app. 😡
- [R19] Wolt Delivery Smeca jedna: Dostavljac mi ne vrati tocan iznos i onda se zalim i sta smeca naprave? Bannaju me da nemogu placat gotovinom! Bravo za wolt i bravo za vas support !!!
- [R31] Wolt Delivery Awful!!!!: I’m traveling and I’m gluten free bc I have celiac disease. I was relying on this app the help deliver safe food for me and on the first order they blocked my account and called me a scammer!! Then customer service was absolutely worthless and my account disappeared.
- [R3] Wolt Delivery The app lags: it orders delivery inconsistently, constantly showing errors. · translated
- [R33] Wolt Delivery Garbage: Can’t cancel orders, can’t modify before order is complete or cancel, can’t see which groceries were “unavailable”, courier always lost due to poor mapping, absolute trash.
- [R39] Wolt Delivery Payments not going through: Unacceptable! My payments don’t go through, no matter what payment method I try. Customer support is not responsive either. Perhaps the worst food delivery app I have ever used
- [R45] Wolt Delivery App issues: Multiple times the app shows an order not going through but then it orders double of what I checked out with.
- [R6] Wolt Delivery Not what it used to be: Service not what it used to be, seems like they’re saving money on quality of service and accountability
- [R25] Wolt Delivery Service has become unreliable: Over the last year, the service has become more expensive and way more unreliable at the same time 👎 I will be looking for an alternative.
- [R41] Wolt Delivery Misleading deals.: Misleading “two for one” deals. Unhelpful customer service. Non-English descriptions even when app is set to English. Long delivery waits. Food always cold.
- [R53] Uber Eats Hungry and waiting: A lot of places
- [R55] Uber Eats Love it!: Easy to navigate and order! Makes it so easy when you're in a hurry!
- [R57] Uber Eats Predatory practices- tries to trick you into subscription: I’m tired of priced being raised by 1/3 because I don’t sign up for their premium membership. They post on their main page that food is discounted but won’t disclose that it’s only if you sign up for their premium membership until you tap the Apple Pay button at checkout. Then when you decline, on the tip screen, it subtly shows that it ad
- [R58] Uber Eats Uber Eats: It’s very simple and they give free money, cause they’re goated!!
- [R65] Grubhub App needs update: This app could be more intuitive by using my location when I order to guide my delivery address selection. Also to make it easier when ordering and a “promo” is not allowed but it’s actually a coupon that needs ti be removed. Fixing this took me so long.
- [R66] Grubhub 123 easy: Easy to order and great selection
- [R69] Grubhub Grubhub service: So far I haven’t had any issues with the service. Drivers are following delivery instructions.
- [R70] Grubhub Eh: Fees make everything too expensive almost double the price.
- [R79] Yandex Go Scum: If you cancel your ride then try again price is higher:/ then i will use Bolt
- [R80] Yandex Go Excellent: Clean, smells good, pleasant driver, good music. · translated
- [R81] Yandex Go They don't reach the destination: The first one arrived near the location, about 100 meters away, and couldn't wait, even though I messaged the driver in the chat to wait. In the end, the driver canceled the order. They charged me for waiting and for the pickup. It was very nasty, raining outside, and the service was terrible. The next driver was only found after 15 minutes. That would have been fine, but he stopped 50 meters from the entrance in heavy rain, apparently unable to pull up closer. · translated
- [R83] Yandex Go Nice: Comfortable ride, clean car, and a pleasant experience. Highly recommended!
- [R93] foodpanda Bad App: The app covers all the information about your order with ads. What good is tracking your order if you won’t allow the user to see? Real jerks the deal with.
- [R94] foodpanda abt foodpanda:: great app easy to use and for any Inconvenience even provides refund so far I’ve been really satisfied with it and would encourage others to use it too.
- [R95] foodpanda Online payment error: The online payment has so much work to do and sometimes it doesn’t work
- [R96] foodpanda This app is fraud: Mera order rider ny chori kar liya or app waly usko support kar rahe hain jb ke meiny uske against proof bhi dekhae lakin app rider ko apna baap bana liya or paisy uske sath mil ke kha gae
- [R107] Glovo Zerooo: Service 0 2h de retard déjà alors que je suis juste à 2 pas du magasin, personnels de livraison ne prend pas leur travail au sérieux, ils sont toujours en retard Je ne recommande pas du tout
- [R109] Glovo Wrong product: Glovo delivered a wrong product. I wrote Glovo, but they would not respond. Very disappointing.
- [R110] Glovo DO NOT USE GLOVO: DO NOT USE GLOVO! Seem's convenient but not worth all the stress from confused drivers and mishandling at the store level. If you are missing something, they will offer you Glovo credits, which will not help you recover any foreign transaction Fees.
- [R112] Glovo Toda la comida tirada: Me han traído la comida toda tirada por la bolsa, la bolsa medio rota y toda sucia de la comida tirada por la bolsa. Repugnante. Espero que me devuelvan mi dinero porque el restaurante no ha querido que le devuelva la comida diciendo que es responsabilidad de globo y no puedo devolverla, entonces va a la basura directamente
- [R72] Grubhub Excellent service: I have been using Grubhub a lot lately since my accident. I have tried different places and different foods, for which I felt prices were v good on delivery items! I’m extremely satisfied with the service and all the help they strive to give when you run into problems. All together it’s a very good service say on a scale from 1 to 10 I put them at 15! Very customer friendly , u
- [R76] Grubhub No fee, free delivery, plus discounts: Cheaper than other delivery services
- [R60] Uber Eats One because you can’t do zero: This app is far to predatory on you must find every little check box to make sure you are signing up for uber premium or signing up for some other random thing you don’t want and didn’t ask for. Just noticed they got 2 month of premium from me before I realized it signed me up because I missed unchecking a box somewhere. This company is pathetic. Uninstalled
Synthesized from 120 recent App Store reviews · updated July 2026 · View on the App Store