Verithiathe honest score on any app
Updated July 2026 · real, multi-region App Store reviews
Head-to-head

Wolt Delivery vs Uber Eats

Wolt Delivery 4.8★ · Free to download 65
Winner Uber Eats
Uber Eats 4.8★ · Free to download 70

Uber Eats has a slight edge due to its wider availability and frequent promotions, despite both apps facing similar customer service and delivery issues.

Full reviews: Wolt Delivery · Uber Eats

Wolt Delivery is praised for its app design and good service in some regions, but faces significant complaints about late deliveries, incorrect orders, and unresponsive customer support. Uber Eats, while also having issues with customer service and delivery, is noted for its frequent deals and promotions, though some users find it expensive and dislike its subscription practices.

Head to head

Features & App Experience edge: Wolt DeliveryR3R17R39R46
Wolt Delivery Wolt Delivery is lauded for its good design and seamless user interface, with some users appreciating features like Apple Watch notifications R17R39. However, some users report the app lagging and showing errors R3R46.
Uber Eats Uber Eats is generally found easy to navigate and order from . Users appreciate the availability of deals and promotions R80R86. However, some users complain about predatory practices, such as being tricked into subscriptions or having prices raised if not subscribed .
Delivery Speed & Accuracy tieR4R7R10R12
Wolt Delivery Wolt Delivery receives mixed reviews on delivery. Some users report fast and punctual deliveries R14, with one user specifically noting it was quicker than a competitor . Conversely, many users complain about very slow or chronically late deliveries, even with express options R7R10R12R30. There are also reports of incorrect orders or items missing R4.
Uber Eats Uber Eats also has inconsistent delivery experiences. Some users praise its speed and accuracy . However, many complaints highlight orders being delivered to the wrong address, drivers not matching app pictures, or orders simply not arriving after long waits R61.
Customer Service & Support tieR1R7R9R10
Wolt Delivery Wolt Delivery's customer service is a major point of contention. Many users describe it as terrible, unhelpful, unresponsive, or unprofessional R7R9R10. Several users report being banned for unclear reasons or after issues like incorrect change or undelivered orders R1.
Uber Eats Uber Eats also faces widespread criticism for its customer support. Users frequently describe it as awful, unhelpful, or non-existent, often relying on AI or providing copy-paste responses R61. Issues include difficulty resolving problems with wrong or undelivered orders, and being unable to get refunds R64.
Price & Value tieR26R42R54R64
Wolt Delivery Wolt Delivery users note that the service has become more expensive over time R26. There are also complaints about misleading deals R42 and rising service fees R54.
Uber Eats Uber Eats is frequently criticized for being expensive, with high fees and delivery costs R64R86. While many users appreciate the frequent deals and promotions R80R86, some feel that the Uber One subscription is not worth it due to continued fees and high minimum spends for free delivery .
Pick Wolt Delivery if

You are in a region where Wolt Delivery is known for good service and a wide selection, and you value a well-designed app interface R17R39R14.

Pick Uber Eats if

You frequently look for deals and promotions on food delivery and are willing to navigate potential subscription pitfalls for discounts R80R86.

Evidence note: Both apps receive a significant number of negative reviews, particularly concerning customer service and delivery issues, which is common for free-to-download delivery platforms. Wolt Delivery has a much smaller user base and fewer reviews, which may skew its lifetime rating slightly higher compared to Uber Eats' massive volume of reviews.

Frequently asked

Which app has better customer service?
Neither app consistently provides good customer service; both Wolt Delivery and Uber Eats receive widespread complaints about unhelpful, unresponsive, or non-existent support, with users frequently reporting issues like being banned, denied refunds, or receiving automated responses R7R10R28R61.
Are delivery times reliable for Wolt Delivery and Uber Eats?
Delivery times are inconsistent for both apps; Wolt Delivery users report both punctual R14 and chronically late deliveries R7R30R52, while Uber Eats also has instances of fast delivery but many complaints about long waits and orders not arriving R61.
Which app offers better value for money?
Both apps are perceived as expensive, with high fees and delivery costs, though Uber Eats frequently offers deals and promotions R80R86 which can offset some costs, while Wolt Delivery has also seen price increases R26R54.

What reviewers actually said

Built only from these 120 real reviews (foreign ones translated). Superscripts jump to the quote here. Apple has no per-review links, so [ref] opens that app's reviews on the App Store.

  1. [R3] Wolt Delivery 3/5 · US The app lags: it places delivery orders only sometimes, constantly showing errors. · translated
  2. [R17] Wolt Delivery 5/5 · US Creo que es la mejor app de delivery que he usado: Viajé por vacaciones a Croacia y descargué Wolt para pedir comida, quedé completamente impresionada. Las grandes deberían aprender del buen diseño y funcionamiento de esta
  3. [R39] Wolt Delivery 5/5 · US Easy: Best thing since sliced bread. And they deliver sliced bread too. So easy to use. Great app user interface. Extensive selection of restaurants
  4. [R46] Wolt Delivery 1/5 · US App issues: Multiple times the app shows an order not going through but then it orders double of what I checked out with.
  5. [R4] Wolt Delivery 1/5 · US ma ndrojn porosin: gjith kur kam porosit kurrrr smka ardh porosia jem gjith e dikujt phubre
  6. [R7] Wolt Delivery 1/5 · US Terrible service and lateness: Order was over an hour late. Restaurant didn’t have tracking, didn’t respond to calls, and the support agent didn’t reply for 4 hours.
  7. [R10] Wolt Delivery 1/5 · US Wolt Georgia Tbilisi: Absolutely unacceptable experience. I waited over an hour for an order, only to see that no courier had been assigned and the delivery time was pushed back by another full hour. Since Wolt failed to fulfill their end of the service agreement, I asked support to cancel the order and issue a refund. They flat-out refused, offering only automated, copy-paste apologies. Refusing
  8. [R12] Wolt Delivery 3/5 · GB Not worth it: Very very slow delivery. Always quicker to go get the food yourself
  9. [R1] Wolt Delivery 1/5 · US Banned me because: The courier didn’t deliver anything and they then banned me.. scam
  10. [R9] Wolt Delivery 3/5 · GB Poor communication in Kazakhstan app: Please just educate your operators to communicate with respect to people without stupid irrelevant emoji which only make client angry. Please train them on showing some empathy and acknowledgment of their wrong communication. Liked this app, but it seems the quality of app governance work is decreasing.
  11. [R26] Wolt Delivery 1/5 · US Service has become unreliable: Over the last year, the service has become more expensive and way more unreliable at the same time 👎 I will be looking for an alternative.
  12. [R42] Wolt Delivery 1/5 · US Misleading deals.: Misleading “two for one” deals. Unhelpful customer service. Non-English descriptions even when app is set to English. Long delivery waits. Food always cold.
  13. [R54] Wolt Delivery 1/5 · US Wolt's Downhill Jam: Mandatory age verification in app. Time until delivered no longer accurate. "Fire Deals" that are not really deals. Service fees rising. Latest order was delivered to the wrong address. Things are going downhill fast.
  14. [R64] Uber Eats 1/5 · US Customer Service Policies are Abhorrent.: I’ll start by saying that I’ve used this app for years, but I pretty much will only use it nowadays when there are BOGO deals available, as that’s the only way I can justify the cost. Everytime I’ve added a BOGO item to my cart, it automatically adds the second one. That was not the case on my most recent order, so I reached out to the customer service to
  15. [R28] Wolt Delivery 1/5 · US Worst customer service ever!: I ordered sushi from a well known place in my city. They delivered the wrong order to me with a bunch of completely different items. When I reached out to them they told me that they could give me a respond in maybe 48 hours and that I should wait until then. Meanwhile there was nothing else to do 🙃. I think that playing like that with other people’s food is not somet
  16. [R61] Uber Eats 1/5 · US Terrible service: I spoke to a support agent named Shivam, who kept telling me to wait for my order even though the estimated delivery time kept getting pushed back. It was clear that no driver was available, yet I wasn’t given any honest update or solution, just told to keep waiting while the delivery time continued to increase. Waiting over two hours for a waffle is completely unacceptable. The
  17. [R14] Wolt Delivery 5/5 · US Great job: Very happy with my service, the selections and the delivery. Thank you so much!
  18. [R30] Wolt Delivery 1/5 · US never on time!: Chronically late even if you pay for express delivery. I’ve ordered from wolt a copious number of times and they are simply always late!
  19. [R52] Wolt Delivery 1/5 · US AVOID AT ALL COSTS: Ordered dinner for a group of friends. Estimated was 35-45 minutes for delivery, restaurant was 2km away. Food was delivered after 1h20m. I threw it away upon receipt. There is no honest or transparent delivery estimate, and even worse customer service (joke).
  20. [R80] Uber Eats 5/5 · US The app is very good: Uber Eats is actually an amazing and easy way to get food delivered to you, a little expensive ( depending on where you order from) but even though some places are expensive it’s very easy to get a lot of GOOD deals for atleast below 15 dollars.
  21. [R86] Uber Eats 5/5 · US Love it: Has more deals and promos

Synthesized from 120 recent App Store reviews · updated July 2026 · View on the App Store