Verithiathe honest score on any app
Updated July 2026 · real, multi-region App Store reviews
Head-to-head

Wolt Delivery vs Grubhub

Wolt Delivery 4.8★ · Free to download 60
Winner Grubhub
Grubhub 4.7★ · Free to download 75

Grubhub generally offers more reliable service and better customer support, making it the stronger choice despite some user complaints about pricing and delivery times.

Full reviews: Wolt Delivery · Grubhub

Wolt Delivery is praised for its app design and selection in some regions, but faces significant issues with delivery reliability and customer service, including account bans. Grubhub, while not without its flaws regarding pricing and occasional late deliveries, is seen as more dependable with generally helpful customer support and benefits for Prime members.

Head to head

Features & Selection edge: GrubhubR17R39R15R14
Wolt Delivery Wolt Delivery is appreciated for its app design and user interface, with some users finding it easy to use and offering a good selection of restaurants and even market items R17R39R15R14. Some users also like specific features like Apple Watch notifications . However, others desire more customization options for orders .
Grubhub Grubhub offers a good selection of restaurants and is considered easy to order from . Users appreciate the ability to bundle with other reward programs like Amazon Prime for lower fees and discounts R86R102R110. However, some users report issues with sorting by fastest delivery and a lack of deals compared to competitors . The removal of dark mode was also a point of frustration for several users .
Ease of Use tieR39R29R3R40
Wolt Delivery Wolt Delivery is described as easy to use with a great app user interface by some R39R29. However, others report the app lagging, showing errors, or having issues with payments not going through R3R40. There were also complaints about mandatory age verification and non-English descriptions even when the app was set to English R54R42.
Grubhub Grubhub is generally considered easy to order from . However, users have reported issues with the app's intuitiveness, such as guiding delivery address selection by location, and difficulties with promo codes . Some also found the post-delivery tipping process cumbersome and experienced issues with the app needing to be closed and reopened to proceed with an order . Accessibility for blind users was also a significant concern .
Reliability & Delivery edge: GrubhubR7R10R12R18
Wolt Delivery Wolt Delivery has significant reliability issues, with many users reporting extremely late deliveries, orders not arriving, or being delivered to the wrong address R7R10R12R18. Food often arrives cold R42. There are also reports of drivers stealing from orders R18. While some users praise punctual and fast delivery R29, the negative experiences are frequent.
Grubhub Grubhub's delivery reliability is mixed. Many users report long wait times, orders being late, or food arriving cold . Some orders are canceled or never arrive . However, other users state that drivers follow instructions and orders are correct and fast . Grubhub+ members sometimes experience issues with delivery availability .
Price & Value tieR26R42R54R66
Wolt Delivery Wolt Delivery's service has become more expensive over the last year R26. Some users also complain about misleading 'two for one' deals and rising service fees R42R54.
Grubhub Grubhub is frequently criticized for high fees and being overpriced, with orders almost doubling in price R66R69R81R119. While some users appreciate lower prices and free delivery with Amazon Prime R74R86R102R110, others report that Prime benefits are misleading, requiring a minimum order of $50 for free delivery and still incurring service fees .
Customer Support edge: GrubhubR7R9R10R22
Wolt Delivery Wolt Delivery's customer service receives overwhelmingly negative reviews. Users report unhelpful, unresponsive, and unprofessional support agents R7R9R10R22. A significant number of users claim their accounts were banned for no reason or after issues like non-delivery or incorrect change R1. Refunds are often refused even when Wolt fails to deliver R10.
Grubhub Grubhub's customer service is generally viewed more positively, with many users praising their responsiveness, helpfulness, and willingness to correct problems R110. However, some users report issues with unhelpful support, refusal to refund for wrong or undelivered orders, and a lack of real human customer service .
Pick Wolt Delivery if

You are in a region where Wolt Delivery is known for good service and you value a well-designed app interface R17R39.

Pick Grubhub if

You prioritize generally more reliable customer service and benefit from Amazon Prime membership for potential discounts and lower fees R110R86.

Evidence note: Wolt Delivery has a significantly smaller number of ratings compared to Grubhub, which might skew the perception of its issues, as a smaller pool of negative reviews can have a larger impact on its overall score and sentiment. Many Wolt reviews are not in English, but have been translated to understand the sentiment.

Frequently asked

Is Wolt Delivery reliable?
Wolt Delivery's reliability is inconsistent; while some users report punctual and fast delivery, many others experience significant delays, orders not arriving, or food being cold R7R10R12R18.
Does Grubhub offer free delivery?
Grubhub offers free delivery for Amazon Prime members, but some users report that this benefit often requires a minimum order of $50 and may still incur other service fees R74R86R102R110.
What are the main complaints about Wolt Delivery's customer service?
Wolt Delivery's customer service is frequently criticized for being unhelpful, unresponsive, and unprofessional, with many users reporting account bans for unclear reasons and refusal of refunds even when orders are not fulfilled R1R7R9R10.
Is Grubhub more expensive than other delivery apps?
Many Grubhub users find the app to be overpriced due to high fees, with some orders almost doubling in cost, though some report lower prices when bundling with rewards programs like Amazon Prime R66R69R81R119.

What reviewers actually said

Built only from these 120 real reviews (foreign ones translated). Superscripts jump to the quote here. Apple has no per-review links, so [ref] opens that app's reviews on the App Store.

  1. [R17] Wolt Delivery 5/5 · US Creo que es la mejor app de delivery que he usado: Viajé por vacaciones a Croacia y descargué Wolt para pedir comida, quedé completamente impresionada. Las grandes deberían aprender del buen diseño y funcionamiento de esta
  2. [R39] Wolt Delivery 5/5 · US Easy: Best thing since sliced bread. And they deliver sliced bread too. So easy to use. Great app user interface. Extensive selection of restaurants
  3. [R15] Wolt Delivery 3/5 · GB Mixed feelings.: Range of food - from the market - was good and delivery speed excellent, BUT the milk received yesterday is off today, & the cucumbers delivered yesterday, have mould on the skin. Can’t see any way of complaining about this. Will give it one more try.
  4. [R14] Wolt Delivery 5/5 · US Great job: Very happy with my service, the selections and the delivery. Thank you so much!
  5. [R29] Wolt Delivery 5/5 · US Sooo convenient: Easy, fast delivery, good food
  6. [R3] Wolt Delivery 3/5 · US The app is lagging: it only places delivery orders intermittently, constantly displaying errors. · translated
  7. [R40] Wolt Delivery 1/5 · US Payments not going through: Unacceptable! My payments don’t go through, no matter what payment method I try. Customer support is not responsive either. Perhaps the worst food delivery app I have ever used
  8. [R7] Wolt Delivery 1/5 · US Terrible service and lateness: Order was over an hour late. Restaurant didn’t have tracking, didn’t respond to calls, and the support agent didn’t reply for 4 hours.
  9. [R10] Wolt Delivery 1/5 · US Wolt Georgia Tbilisi: Absolutely unacceptable experience. I waited over an hour for an order, only to see that no courier had been assigned and the delivery time was pushed back by another full hour. Since Wolt failed to fulfill their end of the service agreement, I asked support to cancel the order and issue a refund. They flat-out refused, offering only automated, copy-paste apologies. Refusing
  10. [R12] Wolt Delivery 3/5 · GB Not worth it: Very very slow delivery. Always quicker to go get the food yourself
  11. [R18] Wolt Delivery 1/5 · US Driver delivery theft is a huge problem: I usually enjoy this app, but in recent years it has gone MASSIVELY downhill. I’ve had drivers stealing from about a third of my orders, and customer service did NOTHING to resolve it. After the fifth time it happened in just a month, I have since given up on the app and encourage others to do the same.
  12. [R26] Wolt Delivery 1/5 · US Service has become unreliable: Over the last year, the service has become more expensive and way more unreliable at the same time 👎 I will be looking for an alternative.
  13. [R42] Wolt Delivery 1/5 · US Misleading deals.: Misleading “two for one” deals. Unhelpful customer service. Non-English descriptions even when app is set to English. Long delivery waits. Food always cold.
  14. [R54] Wolt Delivery 1/5 · US Wolt's Downhill Jam: Mandatory age verification in app. Time until delivered no longer accurate. "Fire Deals" that are not really deals. Service fees rising. Latest order was delivered to the wrong address. Things are going downhill fast.
  15. [R66] Grubhub 3/5 · US Eh: Fees make everything too expensive almost double the price.
  16. [R9] Wolt Delivery 3/5 · GB Poor communication in Kazakhstan app: Please just educate your operators to communicate with respect to people without stupid irrelevant emoji which only make client angry. Please train them on showing some empathy and acknowledgment of their wrong communication. Liked this app, but it seems the quality of app governance work is decreasing.
  17. [R22] Wolt Delivery 1/5 · US Absolutely unprofessional: This app and the team that works here is so rude and unprofessional. They do not have any intention to deliver, they do not take responsibility for anything and blame every mistake of their’s on customer.
  18. [R74] Grubhub 5/5 · US No fee, free delivery, plus discounts: Cheaper than other delivery services
  19. [R86] Grubhub 5/5 · US Grubhub + prime: Having prime gives me lower fees, which is pretty cool
  20. [R102] Grubhub 5/5 · US Lower prices: Grubhub always has lower prices specially when you bundle with other rewards program like Amazon prime.
  21. [R110] Grubhub 5/5 · US Like Meals on Wheels!: We are frequent flyers with Grub Hub. We use them because there is no delivery fee with Prime membership. There are occasional errors by the drivers or the restaurant but GrubHub is quick to correct any problems.
  22. [R1] Wolt Delivery 1/5 · US Banned me because: The courier didn’t deliver anything and they then banned me.. scam
  23. [R69] Grubhub 3/5 · US It’s expensive as all get out: $30 at Arby’s turns to $49 without a tip
  24. [R81] Grubhub 3/5 · US Price: You are far too overpriced
  25. [R119] Grubhub 1/5 · US Absolute ripoffs: Rob you blind

Synthesized from 120 recent App Store reviews · updated July 2026 · View on the App Store