Verithiathe honest score on any app
Updated July 2026 · real, multi-region App Store reviews
Head-to-head

Wolt Delivery vs foodpanda

Wolt Delivery 4.8★ · Free to download 75
Winner Wolt Delivery
foodpanda 4.6★ · Free to download 45

Wolt Delivery generally offers a more reliable and user-friendly experience, despite some recent declines in service quality, while foodpanda struggles significantly with delivery times, customer support, and payment issues.

Full reviews: Wolt Delivery · foodpanda

Wolt Delivery is praised for its efficient service, user-friendly interface, and responsive customer support, though some users report recent declines in delivery reliability and account issues. Foodpanda, despite its widespread availability and promotions, faces significant criticism for delayed orders, poor customer service, payment problems, and misleading pricing.

Head to head

Features & Ease of Use edge: Wolt DeliveryR3R17R39R40
Wolt Delivery Wolt Delivery is frequently lauded for its excellent app design, intuitive user interface, and seamless functionality, with some users specifically appreciating features like Apple Watch notifications R17R39. However, some users report app glitches and payment processing failures R3R40R48.
foodpanda foodpanda is generally considered easy to use with a user-friendly interface . However, it is criticized for covering order information with ads, lacking live activities, and having issues with displaying out-of-stock items after payment .
Delivery Speed & Reliability edge: Wolt DeliveryR6R7R10R12
Wolt Delivery Wolt Delivery receives mixed reviews on delivery speed and reliability. Many users praise it for fast and on-time deliveries R14R29R43R55, but a significant number report chronic lateness, orders being over an hour late, and couriers not being assigned R7R10R12. Some also note a decline in service quality over time R6R26.
foodpanda foodpanda is heavily criticized for extremely slow and delayed deliveries, with orders often arriving cold . Users frequently report that even priority orders are late and that delivery estimates are misleading .
Customer Service & Issue Resolution tieR1R10R16R18
Wolt Delivery Wolt Delivery's customer service is a point of contention. While some users report positive experiences and responsive support , a substantial number describe it as unhelpful, unresponsive, and unprofessional, with agents refusing refunds for undelivered or incorrect orders, and even banning accounts without clear reasons R1R10R16R18.
foodpanda foodpanda's customer service is widely panned as poor, slow, and unhelpful. Users report difficulties getting refunds for cancelled or undelivered orders, being given the run-around, and receiving only copy-pasted messages .
Price & Value tieR26R40R42R48
Wolt Delivery Wolt Delivery users note that the service has become more expensive R26. Some also mention misleading deals and issues with payment processing R40R42R48.
foodpanda foodpanda is criticized for higher prices compared to original menus and additional charges . While some users appreciate good promotions and deals , others find the service too expensive . There are also reports of payment errors and issues with international transactions .
Pick Wolt Delivery if

You prioritize a generally smoother app experience and often reliable delivery, and are willing to overlook occasional service inconsistencies and potential issues with customer support R17R29R39.

Pick foodpanda if

You are primarily looking for promotions and deals, and are in a region where foodpanda has strong restaurant selection, and are prepared to contend with potential delays, customer service frustrations, and pricing discrepancies .

Evidence note: Both apps have a mix of positive and negative reviews, but foodpanda's negative feedback is more consistent and severe across multiple critical dimensions like delivery and support. Wolt's issues, while present, appear less frequent or are balanced by strong positive experiences.

Frequently asked

Which app has better customer service?
Neither app consistently excels in customer service, as both Wolt Delivery and foodpanda receive significant criticism for unhelpful, unresponsive, or slow support, with users reporting difficulties getting refunds or resolving order issues (R10, R28, R38, R60 for Wolt; , , , for foodpanda).
Which app has faster delivery?
Wolt Delivery generally has an edge in delivery speed, with many users reporting fast and on-time service R14R29R43R55, while foodpanda is frequently criticized for extremely delayed orders, often arriving cold, and misleading delivery estimates .
Are there issues with payments or refunds?
Both apps have reported issues with payments and refunds; Wolt Delivery users mention card processing failures and refusal of refunds for cancelled or incorrect orders R10R38R40R48, while foodpanda users report online payment errors, difficulties with international transactions, and not receiving refunds for cancelled or missing items .

What reviewers actually said

Built only from these 120 real reviews (foreign ones translated). Superscripts jump to the quote here. Apple has no per-review links, so [ref] opens that app's reviews on the App Store.

  1. [R3] Wolt Delivery 3/5 · US The app lags: it places delivery orders only sometimes, constantly showing errors. · translated
  2. [R17] Wolt Delivery 5/5 · US Creo que es la mejor app de delivery que he usado: Viajé por vacaciones a Croacia y descargué Wolt para pedir comida, quedé completamente impresionada. Las grandes deberían aprender del buen diseño y funcionamiento de esta
  3. [R39] Wolt Delivery 5/5 · US Easy: Best thing since sliced bread. And they deliver sliced bread too. So easy to use. Great app user interface. Extensive selection of restaurants
  4. [R40] Wolt Delivery 1/5 · US Payments not going through: Unacceptable! My payments don’t go through, no matter what payment method I try. Customer support is not responsive either. Perhaps the worst food delivery app I have ever used
  5. [R6] Wolt Delivery 3/5 · US Not what it used to be: Service not what it used to be, seems like they’re saving money on quality of service and accountability
  6. [R7] Wolt Delivery 1/5 · US Terrible service and lateness: Order was over an hour late. Restaurant didn’t have tracking, didn’t respond to calls, and the support agent didn’t reply for 4 hours.
  7. [R10] Wolt Delivery 1/5 · US Wolt Georgia Tbilisi: Absolutely unacceptable experience. I waited over an hour for an order, only to see that no courier had been assigned and the delivery time was pushed back by another full hour. Since Wolt failed to fulfill their end of the service agreement, I asked support to cancel the order and issue a refund. They flat-out refused, offering only automated, copy-paste apologies. Refusing
  8. [R12] Wolt Delivery 3/5 · GB Not worth it: Very very slow delivery. Always quicker to go get the food yourself
  9. [R1] Wolt Delivery 1/5 · US Banned me because: The courier didn’t deliver anything and they then banned me.. scam
  10. [R16] Wolt Delivery 1/5 · US Terrible service! They banned my account for no reason, and I'm switching to the Foodie app. 😡: Terrible service! They banned my account for no reason, and I'm switching to the Foodie app. 😡
  11. [R18] Wolt Delivery 1/5 · US Driver delivery theft is a huge problem: I usually enjoy this app, but in recent years it has gone MASSIVELY downhill. I’ve had drivers stealing from about a third of my orders, and customer service did NOTHING to resolve it. After the fifth time it happened in just a month, I have since given up on the app and encourage others to do the same.
  12. [R26] Wolt Delivery 1/5 · US Service has become unreliable: Over the last year, the service has become more expensive and way more unreliable at the same time 👎 I will be looking for an alternative.
  13. [R42] Wolt Delivery 1/5 · US Misleading deals.: Misleading “two for one” deals. Unhelpful customer service. Non-English descriptions even when app is set to English. Long delivery waits. Food always cold.
  14. [R48] Wolt Delivery 1/5 · US Was Great: It worked excellent for my very first order, but anytime trying to place another order It would say “failed to process card”
  15. [R28] Wolt Delivery 1/5 · US Worst customer service ever!: I ordered sushi from a well known place in my city. They delivered the wrong order to me with a bunch of completely different items. When I reached out to them they told me that they could give me a respond in maybe 48 hours and that I should wait until then. Meanwhile there was nothing else to do 🙃. I think that playing like that with other people’s food is not somet
  16. [R38] Wolt Delivery 1/5 · US Unhelpful support and poor resolution: I encountered an issue while placing an order due to limitations in the app’s ordering flow, which resulted in me being charged for an item I did not actually want. I contacted support expecting a fair resolution, but my refund request was denied despite the circumstances. Mistakes and usability issues can happen in any app, but what matters is how customer
  17. [R60] Wolt Delivery 1/5 · US Pathetic customer service: Purchased a gift card to be used with Wolt, recipient is unable to access it and I am unable to get a refund. Customer service just says they are unable to refund or do anything else within the app
  18. [R14] Wolt Delivery 5/5 · US Great job: Very happy with my service, the selections and the delivery. Thank you so much!
  19. [R29] Wolt Delivery 5/5 · US Sooo convenient: Easy, fast delivery, good food
  20. [R43] Wolt Delivery 5/5 · US Better than Glovo: My food came quicker
  21. [R55] Wolt Delivery 5/5 · GB Amazing delivery: Delivery for everything, and really on time

Synthesized from 120 recent App Store reviews · updated July 2026 · View on the App Store