foodpanda

What reviewers actually said

Built only from these 120 real reviews (foreign ones translated). Superscripts jump to the quote here. Apple has no per-review links, so [ref] opens that app's reviews on the App Store.

1. [R3] 5/5 · US abt foodpanda:: great app easy to use and for any Inconvenience even provides refund so far I’ve been really satisfied with it and would encourage others to use it too.
2. [R46] 5/5 · US Excellent service: I had a very good experience with Foodpanda. The ordering process was smooth, delivery was on time, and the food arrived fresh and well-packed. The rider was professional and courteous, and the live tracking feature made the process very convenient. Overall, Foodpanda provides reliable service with a wide variety of restaurant options. Highly recommended for quick and hassle-fre
3. [R51] 5/5 · US Manghie: Very easy to order eventhough I’m far I can still order anytime I want.
4. [R94] 5/5 · US Very convenient, and great deals!: Foodpanda makes ordering food very easy and the delivery charges are very affordable! The app doesn’t have any bugs and the interface is very user friendly. Pandapro is actually beneficial if you order often, and the deals/vouchers are great.
5. [R35] 5/5 · US Good promo: Gave me a box of noodles at 8$ . Thanks
6. [R72] 5/5 · US Good offers: I often get great deals from this platform
7. [R174] 5/5 · US General Review: The app is pretty great. Been ordering from it for almost 2 years now. They listen to customer feedbacks and give out the best restaurant deals. I recommend it.
8. [R98] 5/5 · US Food delivery: Foodpanda simplifies food ordering with a wide selection of restaurants. The tracking system keeps customers updated from preparation to delivery. It is especially helpful for busy individuals who prefer quick meal solutions.
9. [R199] 5/5 · US ⭐️⭐️⭐️⭐️⭐️ plenty of choices, easy to use: Best app for food delivery when in the Philippines.
10. [R132] 5/5 · US Mi salvación cuando no tengo tiempo de cocinar: Foodpanda es mi app favorita para pedir comida. Los tiempos de entrega suelen ser muy precisos y la comida siempre llega caliente. Me encanta la sección de 'PandaRewards' porque acumulas puntos que realmente sirven para ahorrar en el próximo pedido. Además, la interfaz es súper colorida y fácil de usar. ¡El rastreo en tiempo real del repartidor funci
11. [R4] 1/5 · US Poor service: The riders get late or not pick up the order and when asked they blame the restaurants
12. [R7] 1/5 · US Not good: Always late and your drinks will be ruined without any discount for doing a terrible job.
13. [R15] 1/5 · US Order 3:45, Arrive 6:35. Refused to Refund.: I ordered from a popular restaurant in Taiwan, usually wait time is already around an hour. Knowing so, I placed orde early at 3:45PM, and hoping it will arrive ON-TIME at 5:15PM. But no… we checked the food delivery at 5:20PM and it showed delivery in 20-30 minutes. Okay… its late, but fine. We waited. At 5:40PM, we checked the app again. The delivery
14. [R16] 1/5 · US Worst service: Gave order at 9:30 pm in 18 minutes distant restaurant. At 11 pm restaurant manager called saying food prepared in 30 mins but the rider didn’t go there to pick! We had to call several times to get the delivery.. but couldn’t manage doing it. So disappointing.
15. [R6] 1/5 · US terrible!: cannot cancel my order, cannot contact anyone!
16. [R9] 1/5 · US I haven’t received my refund from this app👎🏻: I have contacted to this app agent 3 times already and they always said I have to wait for 3-5 days for my refund since 3 June 2026 until now I haven’t received my refund
17. [R11] 1/5 · US Scam - no support: I placed an order, which was not delivered. I contacted the partner merchant per their instructions but the phone continuously rings.
18. [R13] 1/5 · US Negligence?? Yes I think so.: Foodpanda is constantly messing up my orders. They don’t even reply to my poor ratings. I submitted complaints to which they never bothered to respond.
19. [R2] 2/5 · US Not working: App doesn’t work on iOS 15.8.8. Works on newer versions but looks like doesn’t work on old iPhones
20. [R24] 3/5 · US Online payment error: The online payment has so much work to do and sometimes it doesn’t work
21. [R30] 1/5 · US App issues,glitches: Every other day the app crashes,even if its updated. Also it cannot properly mark locations.
22. [R37] 1/5 · US Trash: the app lags for 30 mins or more when going to the cart. Just a trash experience using the app
23. [R14] 1/5 · US Missing Item: It was my first order from Panda mart of Foodpanda BD and my order was for four cups of yogurt, but I received only three. One item was missing. I reported the issue immediately in front of the rider and even took a photo of the order on the rider’s bike in front of him as proof. Despite that, they closed the case without providing my refund. This has been a very bad experience for
24. [R20] 1/5 · US Kyar Phran app that cancels money and orders without any responsibility or accountability. · translated
25. [R10] 1/5 · US Increased their prices: They used to have a fair pricing Now they cost more on every product and add extra charges. Im switching to foodi
26. [R22] 1/5 · US They are scammers: I ordered a huge number of medicines from a store named “Jannat Pharmacy”……..After checking the market prices and printed MRP on the products, I found that I was charged much higher prices on several items. The details are below: SMC Orsaline (25 pieces) Market price: 150 BDT Charged: 155 BDT Extra charged: 5 BDT Napa Extra Tablets Market price: 30 BDT per strip Charged: 40 BDT
27. [R40] 1/5 · US Absurd Delivery charges: Worst company ever. Charging absurd amounts for food delivery. This app should be banned.
28. [R52] 4/5 · US Higher prices: Prices are higher than original menu
29. [R12] 1/5 · US They doing fake promotion for new user: very disapointed when i talk to agent they cannot Solution
30. [R34] 1/5 · US Pre-payment Scam: I’m pro member I order on mithai shop some items but my main item is stock out. I request CS Nahid to cancel my order. He didn’t cancel and say ‘you won’t be refunded if you cancel. It such scam
31. [R36] 1/5 · US Bad App: I use my voucher to order. When I going to payment method then I remember have to add something more Then when I done adding and going to next phase app is telling me that the voucher is claimed. If I didn’t confirmed my order then how I use it ? Dumb App 😤
32. [R43] 1/5 · US Worst app for food delivery: Dont use it and do not purchase pro as they will randomly remove the coupons that you got from foodpanda pro so its a total scam
33. [R8] 4/5 · US Live activities needed: App is good but lacks live activities functionality which would be helpful for deliveries
34. [R92] 4/5 · US Awaiting dark mode: Add dark mode and it’s 5 stars from me 😎
35. [R127] 4/5 · US iPhone version: Updating my reviee. I would highly like if this app had a decent dark mode and live activities.
36. [R33] 1/5 · US Extremely poor support: The whole concept of using this app is to make ordering convenient, however despite charging heavy fees, they cannot figure out the basics. Orders are regularly cancelled due to the items not being in stock and they will continue appearing in the app. Delivery also usually takes 3x the time shown since they never have sufficient riders. The support team is highly incompeten
37. [R111] 3/5 · US Needs Order Status Options: I like to use FoodPanda, however, AFTER I pay and use a voucher, it tells me the items are out of stock. I understand that FoodPand partners with the location, but something needs to be done for the location so check inventory BEFORE you buy. I wasted a welcome back voucher just for 4 items to be out of stock and 1 bun is the only thing left. I might get my refund, but
38. [R871] 3/5 · AU The service is Okay, but the inventory/logistics is really poor: The service is good, delivered on time. But The orders I make are always modified because of product unavailability, without ever contacting me. When I send a meal for the family, ask them not to prepare dinner because I am sending food, then only half the meal is delivered - can you imagine how embarrassing and inconvenient that is?
39. [R5] 1/5 · US Abuses notifications to spam ads: Uses iOS notifications to send ads, which is against Apple’s App Store rules.
40. [R26] 1/5 · US In Asia as a American: Cannot use the app without local number even though we are just traveling through and thought it would be convenient but when I put in my us number it says not supported even though I’m in Asia…
41. [R45] 1/5 · US The app that starves foreigners: Food panda has left me hungry in multiple countries now, with its local phone number requirement. Of course it doesn’t let you know this till you’ve wasted time creating an account and keep waiting or an OTR that will never come. Seeing the app can be used for communication between driver and customer, and that the customer pays in advance, this limitation s
42. [R19] 1/5 · US Takes too long: Driver picks up my food and makes like 27 stops before finally delivering it. Food is cold and delivery fees are high. Not good.
43. [R1] 1/5 · US Download it if you’re seeking for troubles: Genuinely the worst app to ever exist. I could sit here and complain about it for five hours straight.
44. [R39] 5/5 · US Well: My experience with Foodpanda much amazing. It’s a my favorite app when I starve
45. [R21] 1/5 · US Lie about delivery times & no support help: I loved food panda and used it often as a service because they gave Apple Pay as an option! However, I recently had an order that said it would arrive from 25-40 minutes with priority. I paid for that and my order arrived almost 90 minutes after. I submitted a help ticket and have gotten no response. The app lies about the delivery time blatantly and als
46. [R23] 1/5 · US Extremely Delayed Orders & Poor Customer Experience: The cancellation option only appeared after 2 hours, forcing customers to wait unnecessarily. The excessive delay caused frustration, wasted time, and left guests waiting and eventually leaving.
47. [R240] 3/5 · US Add a cancel button: One of the best ways to order food in bd, but for gods sake add a cancel button
48. [R362] 3/5 · GB Order delays: It takes forever to turn any order to arrive when they say 30 minutes is usually takes one hour 30 minutes. When they say 40 minutes it takes two hours and extremely bad customer service. There’s no way to cancel it order. If it takes too long, there is no way to report that your order is not coming on top of that they’re taking platform fee for very basic platform