foodpanda alternatives
Foodpanda users often seek alternatives due to issues with customer support, delayed deliveries, and pricing discrepancies. Alternatives like Uber Eats, Grab, Glovo, Deliveroo, and HungerStation offer different strengths, from reliable delivery to better discounts, depending on user priorities and location.
Why users look for alternatives to foodpanda
- Many users report poor or non-existent customer support, making it difficult to resolve issues like delayed orders, cancellations, or incorrect charges.R1R3R9R42
- Frequent delivery delays are a significant concern, with orders taking much longer than estimated, sometimes leading to cold food or cancellations.R3R12R22R28
- Users complain about higher prices on the app compared to original menu prices, as well as misleading or scam-like offers and subscriptions like Panda Pro.R4R13R19R20
- Refund issues are common, with users not receiving refunds for cancelled orders or missing items, even after multiple attempts to contact support.R19R26R32R46
- The app is criticized for excessive and unwanted ad notifications that clutter the user experience and obscure order information.R7R24R40
- Some users experience issues with online payment processing, including errors and cards not being accepted, particularly for international transactions.R6R21
The alternatives
Uber Eats is known for its convenience and frequent discounts, making it a viable option for users looking for deals R55. However, it faces criticism for high fees and overpriced items, similar to other delivery services R53R56. Users also report issues with order accuracy, missing items, and difficulties obtaining full refunds for problems R54R61R63.
Better for: Uber Eats suits users who prioritize frequent discounts and the convenience of a widely available service, especially if they are willing to overlook potentially higher base prices and fees R55. It might be less suitable for those who frequently encounter order issues and expect robust refund processes R54R61.
Head-to-head: foodpanda vs Uber EatsGrab is praised for its ease of use, reliability, and comprehensive support, particularly for users in Southeast Asia R69R71. It offers food delivery alongside ride-hailing services, which many find convenient . Users appreciate the helpful and knowledgeable customer support that can fix mistakes instantly R71. However, some users report increasing fees and high prices, as well as issues with drivers and delayed orders R68R70. Refund processing for cancelled orders can also be slow R76.
Better for: Grab is better for users in Southeast Asia who value a multi-service app (food and rides) and appreciate responsive customer support for resolving issues R69R71. It is less ideal for those sensitive to rising fees and potential driver quality issues R70.
Head-to-head: foodpanda vs GrabGlovo is appreciated for its convenience, allowing users to order food from bed and have it delivered to their doorstep . Some users have found it to be a reliable alternative to other apps, especially regarding cashless payment options R80. However, a significant drawback is its poor customer service, with users reporting no live support, unresponsiveness to issues like wrong products, and an inability to cancel orders or revoke tips R79R81R84. Delivery reliability and payment methods are also cited as inconsistent R91.
Better for: Glovo suits users who prioritize the convenience of ordering from home and have had issues with other apps' payment systems, particularly in regions where Glovo is strong R80. It is not recommended for users who expect strong customer support, easy cancellations, or reliable order tracking R79R81R91.
Head-to-head: foodpanda vs GlovoDeliveroo is praised for good delivery times and hot food, with some users having excellent experiences . It also offers discounts R98. However, it faces criticism for poor customer service, with reports of food being stolen and refunds being denied or delayed R94. Users also experience issues with inaccurate location tracking, spilled food due to poor handling, and disrespectful drivers R93R95. The app's interface is also described as outdated R97.
Better for: Deliveroo might be better for users who have positive experiences with its delivery speed and food quality in their specific area and can benefit from its discounts R98. It is less suitable for those who prioritize robust customer support for resolving order issues or who are concerned about driver conduct and location accuracy R94R95.
Head-to-head: foodpanda vs DeliverooHungerStation is lauded by some users for incredibly fast delivery, with orders arriving even earlier than estimated R108. Some users also appreciate initial offers like a full year of free delivery for first-time users . However, many users report significant issues, including consistently late deliveries, high prices compared to original restaurant menus (around 20% higher), and a lack of effective customer service R107R109R110. Users also complain about being unable to cancel orders, even when delayed, and not receiving refunds for undelivered or stolen orders .
Better for: HungerStation could suit users who value extremely fast delivery and can take advantage of initial free delivery offers, especially if they are in an area with reliable service R108. It is not recommended for users who are price-sensitive, expect responsive customer service for issues, or need flexibility with order cancellations R107R109.
Head-to-head: foodpanda vs HungerStationYou should stick with Foodpanda if you consistently receive good promotions and discounts, experience smooth ordering and on-time delivery in your area, and have positive interactions with their customer support for any issues .
Evidence note: No alternative has too-thin evidence.
Frequently asked
Why do Foodpanda users look for alternatives?
Which alternative offers good discounts?
Which alternative has reliable customer support?
Are delivery fees and prices higher on these apps?
What reviewers actually said
Built only from these 120 real reviews (foreign ones translated). Superscripts jump to the quote here. Apple has no per-review links, so [ref] opens that app's reviews on the App Store.
- [R1] foodpanda Lacks customer support: My first time making an order from this app was a terrible experience it’s been an hour now and I’m still waiting for my food, I try clicking the help button but it just takes me back to the tracking I couldn’t communicate with customer support to help. Honestly one of the worst delivery apps I ever used do not recommend!
- [R3] foodpanda No support: Ordered lunch at 12:23pm, first ETA was 1pm. Then continuous delay, says rider is making another stop after another. Tried to get online help with no support. Eventually delivered at 2pm. Never using Foodpanda again.
- [R9] foodpanda hey foodpanda assalamu alaikum. foodelux restaurant. three times cancel it my order: plz support my complain
- [R42] foodpanda terrible!: cannot cancel my order, cannot contact anyone!
- [R12] foodpanda Delivery: Deliveries take too long literally way too long
- [R22] foodpanda Scam!: If you ask for saver delivery it may take 3-4 hours and change schedule even 10 times! Worst service!
- [R28] foodpanda Tooooooo bad: Itna ghatia ho gya ha foodpanda priority walay Oders b late hi aty hain thanda khana or too much expensive ajeeb tamasha lgaya ha enho nay roz k oders late hain
- [R4] foodpanda Scam: Panda pro is a scam , they will charge you more then normal foodpanda account . Beware!!!
- [R13] foodpanda Scam offers: Their provided offers are scam. Specially Panda Pro subscription. I ordered at 12:12 and it’s already 1:50 and haven’t received my order.
- [R19] foodpanda Worst: This is the worst app please don’t use it. Every time I ordered something it was uneatable one time I didn’t even recieved my order and there discounts are scam they said 40% cash back on first grocery order so I made an order of 1870rs and I only got 500rs cash back 1870rs’s 40% cash back is 738 these are scammers please don’t order from them please save your money
- [R20] foodpanda Higher prices: Prices are higher than original menu
- [R26] foodpanda This app is fraud: Mera order rider ny chori kar liya or app waly usko support kar rahe hain jb ke meiny uske against proof bhi dekhae lakin app rider ko apna baap bana liya or paisy uske sath mil ke kha gae
- [R32] foodpanda Worst food app ever: Ordered and paid via card and got cancelled right away by the restaurant and didn’t get a refund. Foodpanda gave me a run around saying only restaurant could return me my money and vice Versa. Would never order from food panda again and would advise people the same. Call the restaurant directly or use their own app.
- [R46] foodpanda I haven’t received my refund from this app👎🏻: I have contacted to this app agent 3 times already and they always said I have to wait for 3-5 days for my refund since 3 June 2026 until now I haven’t received my refund
- [R7] foodpanda Too many ad notifications: Don't send a bunch of useless notifications. I only turn on notifications to know when my delivery arrives. Sending a bunch of ads is super annoying. · translated
- [R24] foodpanda Bad App: The app covers all the information about your order with ads. What good is tracking your order if you won’t allow the user to see? Real jerks the deal with.
- [R40] foodpanda Abuses notifications to spam ads: Uses iOS notifications to send ads, which is against Apple’s App Store rules.
- [R6] foodpanda Online payment error: The online payment has so much work to do and sometimes it doesn’t work
- [R21] foodpanda International transaction: Im from UK and I order stuff as gifts to my relatives sometimes. I order a few times and everything was going absultely well. One day it just randomly stopped accepting my card even though it is an international card and have been used to order in the past. I have tried to reach out for help because it is due to an issue with the app, but no response. It is unclear where
- [R53] Uber Eats Fees too high: Love the convenience and speed, but the fees are way too high and sometimes almost double my order cost, which is ridiculous and most of them probably don’t even go to the restaurant or the carrier.
- [R54] Uber Eats Uber eats terrible: If your thinking about ordering from Uber eats, think again. They are the WORST Service ever. Everytime I have order from them they have taken my money without my ice cream z I waited an 1 hour for 4 people to cancellation on me . I give 0 stars. The worst app ever . I’m livid
- [R55] Uber Eats The Discounts: From the bottom of my heart the discount’s I get are fanaminal. #DoordashK #Ubereats4life
- [R56] Uber Eats Expensive: I feel that way too many items are overpriced and expensive.
- [R68] Grab Chiêu trò: Chào grab em là 1 người dùng và đã trải nghiệm grab rất lâu. Và hôm nay em rất bực. Tại sao đặt 32k ship cho 28p để giao. nhưng đợi 20p vẫn chưa nhảy đơn cho bên người bán. Vì lúc đó đã gần 22h nhưng đã qua 22h vì thấy chờ quá lâu hơn dự kiến em đã huỷ đơn và thêm 25k ship nữa. Nhưng vẫn bị giao trễ. Thiệt sự đơn rất gần em có thể chạy đi mua 57k cho 1km thì đáng chờ đợi 1 tiếng mới có
- [R69] Grab First time user: Easy to use and very reliable. First time in Southeast Asia and made getting around and ordering food a breeze
- [R70] Grab Fee: Giá cước càng ngày càng cao, chi phí rất không hợp lý so với mức thu nhập trung bình thấp của người Vn
- [R71] Grab Awesome service !!!!: I love the Grab app! I live in Florida and send food to my mom in Pattaya every couple days. I use grab for a ride to and from the airport and anywhere else. If I make a mistake - I call grab support and they are very helpful and knowledgeable. Grab support will fix my mistake instantly with no problems! Payment has been secure and accurate. Thanks Always a pleasant experie
- [R79] Glovo Genuinely the worst food delivery app: I have had drivers open my order and steal it, sit outside a park for 30 minutes instead of picking up my food, complete orders for other apps, and more. There is no live support to help when there is an issue. You aren’t allowed to cancel your order. Genuinely a horrible app
- [R80] Glovo Super app: When I first arrived in Serbia, I installed the Wolt app, but my card constantly disconnected, making cashless payment impossible. Cash payment also kept showing an error for some reason. I lasted two days. Then I installed the Glovo app, and I have no complaints at all, well done! · translated
- [R81] Glovo Fantastic Business however, the support is driven by spotty AI: I used Glovo a lot, probably more than I should. And I rely on them, which is also credit to them. However, the support is absolutely spotty and naturally if orders are wrong or deliveries are late the idea of staying online with Somebody for 30 to 40 minutes to get these things settled it’s just unreasonable. So five out of 52 nearl
- [R84] Glovo Wrong product: Glovo delivered a wrong product. I wrote Glovo, but they would not respond. Very disappointing.
- [R93] Deliveroo Delivery issues: The app couldn’t quite get the accurate location
- [R94] Deliveroo Worst customer service and worst delivery: I had an order that was canceled, and to this day, the money has not been refunded. Customer service is worse than bad, and delivery is delayed. A failed app. · translated
- [R95] Deliveroo Delivery is so cheap all of the food spilled: Bad bad bad
- [R97] Deliveroo Needs development: The app's system is unfortunately old and needs to be developed in terms of its interface and menus. · translated
- [R107] HungerStation Worst app: Always late, no customers service
- [R108] HungerStation Legendary, I swear to God: Mashallah tabarakallah, we ordered food and it said it would arrive at 8. Mashallah, it arrived even before 8, it didn't even take an hour. Mashallah tabarakallah 💜💜💜 · translated
- [R109] HungerStation Price: Price is higher than original price like 20%
- [R110] HungerStation Failures: Their money increased, and they neglected customers. There are many restaurant errors, and no interaction from the app. · translated
- [R98] Deliveroo Good dscount: Great
- [R91] Glovo Shame on you: There is absolutely no customer support. Glovo is light-years behind its competitors. Apps like this deserve to be boycotted until they start respecting their customers. Everything is unreliable: delivery times, payment methods, order tracking… nothing works as advertised. And if you dare to pay by card expecting your order to be delivered to your door, be prepared to negotiate with
- [R51] Uber Eats Refund issue: They don’t give you a refund if you cancel your order it like a scam
- [R61] Uber Eats DO NOT USE THIS!: They overprice everything, food doesn’t come for over an hour even if it says only half an hour, and constantly forgetting items. When you try to make a complaint or get a refund they give hardly anything back. I got $0.74 back This has happened to me multiple times. I’ve had food come back cold or missing items and get no refund for it. Just use DoorDash they’re cheaper anyway
- [R63] Uber Eats Bad service: We order wings & drinks and we didn’t get our drinks and we where charge twice for our meals and we contacted Uber Eats and they said they would look into it . That was yesterday and we are still out an extra $65.
- [R76] Grab Holding money when order is cancelled: They charge your card and if merchant cancels the order, they still hold money for long time, and you are waiting for ages to get the refund.
Synthesized from 120 recent App Store reviews · updated July 2026 · View on the App Store