Included Health alternatives

What reviewers actually said

Built only from these 120 real reviews (foreign ones translated). Superscripts jump to the quote here. Apple has no per-review links, so [ref] opens that app's reviews on the App Store.

1. [R1] Included Health 1/5 · US Pray it works when you need it: Every single time we try to join an appointment the call ends immediately, and there is ZERO way to rejoin. Their support is absolutely useless. They’ve known about this issue for MONTHS and done NOTHING to address it.
2. [R12] Included Health 1/5 · US Horrible: Always says error , try again. Can not access even with the help of support.
3. [R20] Included Health 1/5 · US Log in issues: I have continuously tried to log into this app after I’m creating my account like I was prompted to do so unfortunately every single time that I try to login, it kicks me back to the home screen prompting for me to login again this is a waste of time. This is a useless app. This is a useless service if you cannot use it unfortunately I believe that my company should just drop it all
4. [R24] Included Health 1/5 · US ERROR WHILE LOGGING IN: Trying to log into my account both via the app and on the browser but it’s not letting me log in. Tried calling support, they said it’s an error from their end as well. Please fix this asap.
5. [R3] Included Health 3/5 · US 2 opposite experiences in one day: I logged on to the included health website and was in the waiting room. I then noticed I received a appt summary but I did not receive a notice saying my provider was ready. I got on the message chat. AI transferred me to someone named Kamila who said there was a 7-9 minute wait for tech. That was at 1:00 pm. Tech finally reached out at 2:14. Though I kep
6. [R6] Included Health 2/5 · US App is fine, service is not: This app works OK, but the service doesn’t let you have an extended conversation with a health provider. Instead, every time I send a message there’s a multi hour delay, and then someone looks at it, tries to fix the issue, closes up the thread, and then I have to start a new thread if they don’t do things right. This is a good idea in concept, but the way that convers
7. [R10] Included Health 2/5 · US Poor CS: Got billed for occasions that were beyond my control and no one has been a help in getting resolved.
8. [R8] Included Health 1/5 · US Providers drop off or no show: This platform is as bad or worse than when I used it in 2021, especially for mental health services. Providers consistently no show or drop off appointments only to never reappear and it is so frustrating and a complete waste of time. My new insurance uses them again, so I decided to give them another shot and it’s just as bad. Absolutely no accountability for when p
9. [R14] Included Health 1/5 · US Provider missed two appointments: My doctor missed two appointments in a row. The first time I went to login to my appointment and noticed that my appointment had disappeared. Called into support and they said the doc called in sick. Cool thanks for the heads up or at least try to get me another appointment that day. Nope to either of those. Second time I logged into my appointment and waited for
10. [R18] Included Health 2/5 · US Great-Except upcoming appointment notifications are non-existent.: Pretty unhappy I got charged for a missed appointment I had no idea I even had. The app is buggy and clearly lacks courtesy notifications via text, push or email notifications. This is outside of normal practice with local services which always ask to either confirm the appointment or provides a 24-48 hour notice prior to the appoi
11. [R50] Included Health 1/5 · US Cancelling appointment for no reason!: They are cancelling appointments for no reason! Be aware!
12. [R4] Included Health 1/5 · US Completely useless: Complete sham app, doesn’t do much except redirecting you to install more apps. Prescriptions only show up after approval, medications requests require OptumRx app, managing health insurance requires blueprint portal. Current claims won’t be seen until they are approved. This app is a classic example of corporate greed that overtakes health industry
13. [R30] Included Health 1/5 · US Zocdoc is wayyy easier: This app is terrible. It takes you to all these different pages that’s not relevant to what you’re looking for. All I needed is a local ob/gyn that’s in network. Tell me why even though it has my address it’s suggesting some facility that’s 6 hours away… it doesn’t let me change the location for some reason. I remember how frustrating it was the first time using this unhelp
14. [R46] Included Health 1/5 · US No one take care of my request: Asked them to look for PCP for my kids, but it just either disappears or take them forever.
15. [R58] Healthy Benefits+ (Classic) 5/5 · US Healthy Benefits: Great benefit to help with healthy choices
16. [R61] Healthy Benefits+ (Classic) 5/5 · US Awesome: Definitely helps out
17. [R64] Healthy Benefits+ (Classic) 5/5 · US OTC: Perfectly designed
18. [R59] Healthy Benefits+ (Classic) 3/5 · US Can only access one account: Both my wife and I have UCard. Once I set biometric login, the app automatically logs me into my account. Cannot figure out how to set up a login for my wife’s account. The MyChart app used by medical facilities allows me to have multiple account logins (my wife, my son, and me).
19. [R65] Evidation 1/5 · US No longer worthwhile: I’ve had this app for 7 yrs and am now deleting. They have removed 80% of the earning capabilities and removed any reward for many activities altogether. This used to be an app where if you worked hard then small rewards were obtainable. Now they even started charging 10% to transfer your reward to your account of PayPal. There are other, much better sites. Evidation destroye
20. [R66] Evidation 5/5 · US Reward: This is GREAT and I Love it!!!
21. [R68] Evidation 2/5 · US Good app: This app is wonderful with keeping track of your day-to-day life and health issues. You can also earn money on here if you reach the goal at the top and cash out. I’ve cashed out at least four times since downloading the app two years ago.
22. [R69] Evidation 5/5 · US Excellent opportunities: I enjoy doing surveys for Evidation because they’re easy to do I get points. I have done physical surveys for them as well which helps with research their so much fun and you get the support you need if you have any questions.
23. [R83] Vida Health 5/5 · US First time: This is my first time using a weight loss program and I have to say I love this app. I love all the tools and the accountability it provides and my health coach Stephani is amazing! So encouraging and positive!
24. [R86] Vida Health 5/5 · US Review: I enjoy the app, but the whole process of joining has been challenging to a non savy tech person.
25. [R89] Vida Health 5/5 · US Agradecida: Es una de las mejores plataformas que ha podido llegar a mi vida, la atención personalizada y la forma tan sutil como van transformando tus hábitos es mágica 🌹
26. [R92] Vida Health 5/5 · US Awareness: Without the program I would not have known that I needed to control my blood pressure better with changes in my lifestyle and when I take my meds. Thank you ❤️
27. [R93] Quantum Health 1/5 · US Unusable: The newest version of the app is slow and unusable. Important claim and deductible information fails to load. Major downgrade.
28. [R94] Quantum Health 5/5 · US User Friendly: Quick response back every time I send over a message, very convenient!
29. [R95] Quantum Health 3/5 · US Navigation is horrible: Navigation thru the app is terrible. If you open a claim and you go back you go back to the beginning and have to reset the filters. Doesn’t open the pre-auth letters. The messages are very hard to track when you get responses. It says they’ll get back to you in 24-48 hours and that’s not even close. The app and the desktop/website versions are totally different. Overall?
30. [R97] Quantum Health 5/5 · US Technical Program Manager: It’s good. Very helpful. I’m lost when it comes to things like health coverage.
31. [R107] Optum Engage 1/5 · US Terrible: Absolute headache of an app. Steps consistently do not sync. Twice I had to open a support ticket. Their responses we know there’s an issue. I never once had an issue with rally with my iPhone 16 Pro. Optum Engage constantly has an issue syncing steps. I don’t understand why they moved from rally. It was so much better than this garbage that they implemented.
32. [R110] Optum Engage 2/5 · US Activity sync broke: Latest 2.1.5 update screwed up Apple health activity tracking. It only tracks the current day. Past day or two do not update/refresh anymore. The app only updates the data from the current day. Uninstalled-reinstalled 2.1.5 app, disconnected-reconnected activity tracking to health app, device reboots, etc. to no avail.
33. [R111] Optum Engage 5/5 · US Survey: The survey was really easy to complete.
34. [R113] Optum Engage 1/5 · US Insufferably buggy: This is the worst app I’ve had the displeasure of using. Half of the buttons don’t work and the stride data does not sync properly with Apple health no matter what I do. They must be paying for positive reviews because this app is junk.
35. [R2] Included Health 5/5 · US Easy: This is an easy to use and convenient app. I love being able to book different aero when needed and having my family’s care managed in one central location.
36. [R7] Included Health 5/5 · US Included Health is a Game Changer- Highly recommend: Included Health is a game changer. Having the ability to contact a provider over telehealth makes life so much easier. It saves time it helps me get my medicine in an efficient and effective way. Highly recommend using Included Health. All of their providers have been fantastic.
37. [R9] Included Health 5/5 · US Dr. Kennedy: Very helpful! I would have remained in pain today.
38. [R31] Included Health 5/5 · US Excellent Providers: Excellent Providers, Quick Service and Convenient
39. [R71] Evidation 1/5 · US Points are pointless: This app use to be pretty decent, but they changed the point system and now takes 6 months to make 10 bucks for payout. The incentive was the points to get walking and moving now they give a fraction of the points you use to get.
40. [R73] Evidation 3/5 · US Used to be better: It was better when you received points for being active. That was the reason I joined.
41. [R76] Evidation 3/5 · US Way less rewarding: I wish the point system was like it used to be. The developers have greatly reduced the ability to accumulate points. These days, I continuously wonder if it’s still worth having on my device.
42. [R96] Quantum Health 1/5 · US Terrible!: My employer likely changed to quantum to save a few dollars. This is the worse app. I’ve spent the entire day (a few hours) looking for a primary physician and all the phone numbers and location in my area are either disconnected, no longer in service, or not accepting new patients. These are very basic information and they can’t even get that right. I ended up going to anthem directly
43. [R99] Quantum Health 1/5 · US Nothing works: The website and the app are both terrible. “Oops” everywhere. Can’t see deductible or recent claims, chat is offline. Tons of bugs. Wish my employer used something else. This is horrible.