Nordstrom Rack alternatives

What reviewers actually said

Built only from these 120 real reviews (foreign ones translated). Superscripts jump to the quote here. Apple has no per-review links, so [ref] opens that app's reviews on the App Store.

1. [R9] Nordstrom Rack 3/5 · US Scrolling is weird: Scrolling on the app is difficult to use. It sometimes goes very fast and won’t stop even when you touch it. It makes it frustrating to use. The website doesn’t have the same problem.
2. [R13] Nordstrom Rack 2/5 · US Clunky App! Other shopping apps much easier!: I’m suppressing a scream after navigating this app for the past 70 minutes just trying to make purchases. The shopping portion is okay but when you go to check out, the nightmare begins. Glitches with trying to change the address was annoying but when it really went awry was when I needed to change the shipping method. When I realized items wouldn’t ar
3. [R18] Nordstrom Rack 1/5 · US Worst App Ever!: Imagine trying to use your store credit card to purchase some items and the app is utterly useless!
4. [R26] Nordstrom Rack 1/5 · US Your app has not worked for 2 days now.: 6/1/26 app not working
5. [R1] Nordstrom Rack 1/5 · US RE: pay & pick up service: Never received any notifications that my order was ready. Happened to open the App and see it was ready. Went in 2 days later. They had returned the items!!!
6. [R3] Nordstrom Rack 3/5 · US Not always as a good experience: Happened in the past that they automatically reach on my shows before I was able to pick him up
7. [R4] Nordstrom Rack 1/5 · US NR sucks balls: Got wrong items and NR charged me for them. Horrible service
8. [R6] Nordstrom Rack 3/5 · US Delivery: Sometimes I receive damaged clothing with little holes or torn. I have to take MY TIME to go & return to the store. I am disabled and sometimes I can’t get out for a couple of months I really don’t go out anywhere. I don’t drive.
9. [R19] Nordstrom Rack 5/5 · US No comment: When I returned the product, I was given a gift card, but it doesn't work and I can't buy anything with it, which is 99.97. I've been a very profitable customer for many years, but they told me to call. I can't get through. And that it was impossible to solve everything at the checkout??I'm stopping buying from your store.…
10. [R22] Nordstrom Rack 1/5 · US Sent Wrong Item: Nordstrom Rack sent me the wrong item in a size that doesn’t fit and style I won’t wear and will not fix it. Instead, I must drive to the nearest Nordstrom Rack to return the wrong item and re-order the correct item except I can’t because the item I ordered is now sold out. Took three days to get connected to customer service via phone because it kept hanging up on me and then was
11. [R28] Nordstrom Rack 1/5 · US Poor Customer Service: 06.01.2026 6 pm I was in the store today because I received a birthday reward for $10. The reward barcode wouldn’t work at checkout, the cashier called the manager for assistance, she seen the same thing that the barcode wouldn’t not work. They asked that I download the App, I did that. Same thing. They asked when did I receive the reward, I explained today. They then call
12. [R46] Nordstrom Rack 5/5 · US Rude manager: I ordered a sweater in a size large and was sent a medium. I called to inform NR what happened and was told to return it to the store. I went to the Oakbrook store and the manager Joe said the sweater was different from the one I bought and it was a different size. I explained the mistake made by Nordstrom and he said he shouldn’t take it back. He acted like I was trying to scam them
13. [R12] Nordstrom Rack 3/5 · US The elimination of Plus Sizes: It saddens me that Nordstrom Rack has chosen to ignore a section of its customers by eliminating plus size clothing in their stores.
14. [R20] Nordstrom Rack 1/5 · US Editing personal information: I would give it 5 stars but your only able to edit your name, email, and password but nothing else! I put my correct birthdate but it saved the wrong year and now I can change it what so ever in neither app or online!! So if they fix that the I’ll go back to 5 stars!
15. [R51] Macy's 1/5 · US Jo Ann: This second time I’m having a horrible time trying to place an order Both times missed out on using my $10 rewards 1st time order cancelled no explanation. This time denied my credit card you didn’t have correct one. I added this time as default. My account seems to be a mess in the app
16. [R52] Macy's 5/5 · US Formal gowns: Macys is definitely the go to store for dresses. Excellent quality and great prices.
17. [R53] Macy's 3/5 · US Make it easier to Buy items !: I’ve given feedback many times. I like that you can scroll photos of an item while in search list, and mostly the app works fine. But 2 requests I have made would make app shopping so much easier & benefits Macys are: 1) a ‘buy now’ button on shopping item page or 2) a way to check off less items in the cart that you want to purchase now without moving others to save
18. [R54] Macy's 1/5 · US Update: This App STILL Blows: Try to order something on here and it literally won’t allow me to. Something about my phone number either being wrong or not matching. When I try to edit my phone number to my account, it says that already matches the current number they have for me. WHICH MEANS THE PHONE NUMBER DOES MATCH AND IS CORRECT!!!!!!!!!!!!!!!!!!!!!!!!!!!!! But it still won’t allow me to comp
19. [R65] Nordstrom 1/5 · US Cannot sign in: My phone will not let me sign in today, cannot ship!!
20. [R66] Nordstrom 5/5 · US LucieBella: Best lipstick in the area!
21. [R67] Nordstrom 3/5 · US Love shopping on the app: I would live it more if matching items were offered in offered in recommended styling. I miss them sometimes. AI styling recommendations are not as good- needs improvement.
22. [R68] Nordstrom 1/5 · US Ron: Failed to deliver my package on June 18th
23. [R79] Kohl's 1/5 · US Always Glitching: It is infuriating to shop with this app. It constantly glitches. When I’m in the store for a pick up, it takes forever (and several closing out the app and reopening it) to get the location of my order. At home, it brings me to a blank screen when I want to read reviews. When I add things to my bag and am still working on making decisions, it automatically empties my bag with
24. [R80] Kohl's 4/5 · US Help!: I’ve used the Kohls app for years. Loved using it. All of a sudden it tells me to update, so I did, won’t let me, says I need a 17 or higher phone?? I have an 8+. Disappointed that I couldn’t use for a 30% off on Sephora. I even tried deleting and reinstalling. Didn’t work. What can I do?
25. [R81] Kohl's 3/5 · US Full screen: App does not use full screen on iPad
26. [R82] Kohl's 1/5 · US Unable to use this app / no support for older phones: Your latest update requires iOS 18 or later. My iPhone 8 cannot update beyond iOS 16. You’ve rendered the app I’ve been using for years as now useless. Don’t tell me I need to buy a new phone. Any work around? Another version for us frugal shoppers who don’t need the latest phone?
27. [R93] RetailMeNot 1/5 · US No cash back: No cash back for 2026 purchases so far. I have made several orders since January. When I check back my purchases and then just found out they only accept missing cash back within 90 days of the purchase. This is so unacceptable. Going to uninstall the app.
28. [R94] RetailMeNot 4/5 · US Help: I love that businesses give you time to pay.
29. [R95] RetailMeNot 3/5 · US Doesn’t always work: There are times I try to use the codes and they don’t work. But, sometimes they do. Hit or miss.
30. [R96] RetailMeNot 1/5 · US Not happy: Takes over a month or two to get your reward approved. I shop Walmart multiple times a week and somehow this app never acknowledges anything I order on Walmart…. Still waiting on Lowe’s reward from 6 weeks ago. Really irritating
31. [R107] ASOS 1/5 · US Blank Dashboard: Just downloaded the mobile app and the dashboard is completely blank. Will upgrade rating once fixed.
32. [R108] ASOS 5/5 · US Are you Tall? ✅ What about Curvy? ✅ ASOS has got you my friend.: I ❤️ ASOS! Been shopping there for yrs. bc for one, their TALL line is pretty extensive and cute! I’m 6’ tall, which is on the “extra” side of that spectrum, in the retail world & require longer than 32-34” inseams AND more than just longer pants & jeans lol. 😜 Two, bc my weight fluctuates and they have trendy, unique cute stuff in
33. [R109] ASOS 3/5 · US Glitches: Too many glitches, especially with items saved, and Apple Pay
34. [R110] ASOS 1/5 · US Discount App Sign Up: They trick you into signing up with the WELCOMEAPP Code. Every time you apply it there is another reason you can’t use it and it does not say these things when you are signing up.
35. [R23] Nordstrom Rack 5/5 · US Great selection: Excellent service