Nordstrom Rack vs RetailMeNot

What reviewers actually said

Built only from these 120 real reviews (foreign ones translated). Superscripts jump to the quote here. Apple has no per-review links, so [ref] opens that app's reviews on the App Store.

1. [R17] Nordstrom Rack 5/5 · US Saving: Nordstrom Rack is the perfect place to buy namebrand clothes for less. That’s the real deal when it comes to the clothes and we can trust that your items get to you fast.
2. [R22] Nordstrom Rack 5/5 · US Good Deals: I always find the BEST deals here. Never disappointed :)
3. [R44] Nordstrom Rack 5/5 · US Amazing designer deals and clearance sales!: I love shopping here. They have amazing designer clothes and accessories. The prices are fantastic especially clearance sales!
4. [R63] RetailMeNot 3/5 · US Doesn’t always work: There are times I try to use the codes and they don’t work. But, sometimes they do. Hit or miss.
5. [R14] Nordstrom Rack 5/5 · US Easy and Simple: I love how easy the app is to use. I rarely go into a store anymore. It’s got a great collection. Something for the entire family. And returns are so easy! It’s made my life so much more convenient.
6. [R9] Nordstrom Rack 3/5 · US Scrolling is weird: Scrolling on the app is difficult to use. It sometimes goes very fast and won’t stop even when you touch it. It makes it frustrating to use. The website doesn’t have the same problem.
7. [R13] Nordstrom Rack 2/5 · US Clunky App! Other shopping apps much easier!: I’m suppressing a scream after navigating this app for the past 70 minutes just trying to make purchases. The shopping portion is okay but when you go to check out, the nightmare begins. Glitches with trying to change the address was annoying but when it really went awry was when I needed to change the shipping method. When I realized items wouldn’t ar
8. [R73] RetailMeNot 1/5 · US 👎🏾: This app keeps crashing. Every time I open the app it glitches and closes it immediately. Please fix it.
9. [R4] Nordstrom Rack 1/5 · US NR sucks balls: Got wrong items and NR charged me for them. Horrible service
10. [R23] Nordstrom Rack 1/5 · US Sent Wrong Item: Nordstrom Rack sent me the wrong item in a size that doesn’t fit and style I won’t wear and will not fix it. Instead, I must drive to the nearest Nordstrom Rack to return the wrong item and re-order the correct item except I can’t because the item I ordered is now sold out. Took three days to get connected to customer service via phone because it kept hanging up on me and then was
11. [R43] Nordstrom Rack 1/5 · US Terrible Service: Items listed for sale are not always available causing a waste of my time. Shipping is bad. My most recent purchase is still waiting to be shipped after a week. The latest email says it will be another 3-4 days before my order is shipped.
12. [R61] RetailMeNot 1/5 · US No cash back: No cash back for 2026 purchases so far. I have made several orders since January. When I check back my purchases and then just found out they only accept missing cash back within 90 days of the purchase. This is so unacceptable. Going to uninstall the app.
13. [R58] Nordstrom Rack 5/5 · US Great deals & customer service: What a great company. Fantastic customer service, they stand behind everything they sell, and they have amazing sales on high-quality merchandise. If you use the Nordstrom’s card to pay for goods you accumulate “notes” and they really pay off
14. [R26] Nordstrom Rack 5/5 · US Kathy: I love the lower prices!
15. [R105] RetailMeNot 5/5 · US Skeptic but now I’m a BELIEVER: Honestly I had the app for a while, but barely used it. I happened to login and realize I had $20 cashback earned sitting there waiting for me and in 3 weeks I have earned over $60 in pending cashback earned. Yes it can take up to 45 days to be approved, but it’s literally free money! I’m a new mom and I’m pinching Pennie’s so this is so exciting because I feel like
16. [R68] RetailMeNot 5/5 · US Cash back: I have been using RetaiMeNot for years. It is a good website to save money.
17. [R33] Nordstrom Rack 1/5 · US Company sucks zero customer service: Bought two suits from them one didn’t fit the other they sent me used with someone else’s measurements pinned on it with the security tags and it was damaged.. wedding is next week I don’t have time to return it and they won’t do the right thing and comp an alter it so it fits me correctly when they sent me damaged used suit. Their customer care is next to zero
18. [R39] Nordstrom Rack 1/5 · US $10 promo: I purchased an item used my $10 promo found something else that I liked better decided to return the item and purchased the other item but was not able to use my $10 promo on the other item. I thought that was wrong. so I ended up not buying anything very bad customer service Vernon Hills, Illinois location.
19. [R102] RetailMeNot 1/5 · US Goalposts keep changing: They are very slow to verify your orders, if they do at all. About 50% of the time I have to submit a ticket to get my cash back. They also change goal posts and deny cash back if you use a coupon loaded into your loyalty account for the store you’re shopping at because the coupon wasn’t advertised on RMN. Overall it’s not worth having to spend time going back and review
20. [R94] RetailMeNot 1/5 · US I'm Done: They did not inform users back in 2024 that there was a new minimum approved rewards that you have to have in order to cash out. If I had known this, I would have never made a purchase using their site. Now I got an email stating that on the 25th of February, my account will be subject to a $2 "maintenance fee" (MAJOR eye roll) for being inactive. They are basically stealing my money. Th