Verithiathe honest score on any app
Updated July 2026 · real, multi-region App Store reviews
User consensusAlternativesIs it worth it?
The verdict on

RetailMeNot

55
User verdict / 100 High confidence Divided

RetailMeNot offers legitimate savings and cash back for many users, but a significant portion of recent reviews report issues with codes not working, cash back not tracking, and difficulties with redemption, contradicting the developer's recent update claims.

4.8★ lifetime (543,307) Free to download since 2012 by RetailMeNot, Inc. updated 0.2 mo ago recent negative 35% 120 reviews across 1 regions
Cash Back Tracking & Approval Coupon Efficacy Reliability & Trust Redemption & Fees Positive Savings Experience
5★128
4★15
3★19
2★11
1★77
recent reviews across 1 regions, vs the 4.8★ lifetime average

RetailMeNot is a free app designed to help users save money through coupons and cash back offers. While many long-term users praise its effectiveness in providing discounts and rewards, recent reviews highlight a concerning increase in issues with non-functional codes, untracked cash back, and frustrating redemption processes. The app's lifetime rating is high, but recent sentiment indicates a negative trajectory.

What users like

  • Provides real savings and cash back for many users, with some earning substantial amounts.R8R13R15R17
  • Easy to use for finding discounts and activating cash back offers.R17R60R79R101
  • Customer service can be helpful for resolving cash back issues, though some users report needing to contact them frequently.R68R109
  • Offers discounts for a wide range of retailers, including major stores.R35R49R53R65

What users complain about

  • Many coupon codes are reported as invalid, expired, or simply do not work.R7R10R12R16
  • Cash back often fails to track, requiring users to submit tickets or contact customer service repeatedly.R1R2R4R5
  • Cash back approval and payment can take a long time, sometimes months.R2R21R37R57
  • Users report issues with redeeming earned cash back, including login problems and invalid phone number errors.R11R18R23R81
  • The app charges a $2 monthly 'maintenance fee' for inactive accounts or balances below the redemption minimum, leading to users losing small amounts of earned cash back.R18R88
  • Some users experience app crashes or glitches, making it unusable.R6
  • The app is not fully accessible for users with disabilities, specifically with voiceover.R119

Latest update · v10.0.0

What the developer says changed (the verdict above weighs this against what reviewers report):

Welcome to the new RetailMeNot Rewards app! The reimagined RetailMeNot Rewards app saves you more money, every time you shop. What's new: - Exclusive deals with the heaviest hitters in retail. - Guaranteed Savings on eligible purchases, so you can shop with confidence. - Our new Rewards program: Shop twice and earn $5—it's that simple. (Make up to $50/month!) - The Working Code Promise waves goodbye to trial and error. Discounts just work. - A faster, smoother experience with performance improvements and bug fixes. Update today and start winning at checkout.

Recurring themes

Coupon Efficacy negative
A significant number of users report that coupon codes frequently do not work, are expired, or are labeled as invalid, which directly contradicts the developer's 'Working Code Promise' in the update notes. Some note that this has worsened over time.R7R10R12R16
Cash Back Tracking & Approval negative
Many users report that cash back frequently does not track automatically, requiring them to contact customer service or submit tickets to get their earnings. The approval process for cash back is also often described as slow, taking weeks or months. This issue is widespread and a major point of frustration, directly contradicting the developer's promise of 'Guaranteed Savings' and a new 'Rewards program'.R1R2R4R5
Redemption & Fees negative
Users encounter difficulties when trying to withdraw their cash back, including login issues, invalid phone number errors, and changes to minimum redemption amounts. A particularly contentious point is the introduction of a $2 monthly 'maintenance fee' for inactive accounts or balances below the cash-out threshold, which users perceive as the app 'stealing' their money.R11R18R23R81
Reliability & Trust negative
Many long-time users express a decline in the app's reliability, stating it 'used to be good' but no longer works as effectively for cash back or coupons. This leads to a perception of the app as a 'scam' or 'fraud' by some.R19R20R22R54
Positive Savings Experience positive
Despite the negative trend, a significant portion of users still report positive experiences, successfully saving money and earning cash back. These users often highlight the ease of use and the value of the savings.R8R13R15R17

Who it's for

RetailMeNot is for shoppers looking for coupon codes and cash back opportunities across various retailers R35R65. It is particularly suited for those who are diligent about tracking their purchases and willing to contact customer service if cash back doesn't automatically apply R68R109. It is not for users who expect seamless, automatic cash back tracking or consistently working coupon codes without effort R2R10R21. Users who prefer a simpler, more reliable cash back experience might find other apps more suitable R88.

Evidence note: The recent reviews show a strong negative trend regarding coupon code validity and cash back tracking, which contradicts the developer's latest update notes claiming 'Guaranteed Savings' and a 'Working Code Promise'. While there are still many positive reviews, the volume and specificity of negative feedback on core functionality are significant. The lifetime rating is very high, but the recent sentiment (35.2% negative) suggests a notable decline in user satisfaction.

Frequently asked

Does RetailMeNot reliably provide cash back?
While some users consistently receive cash back and praise the app R8R57R101, a significant number of recent reviews indicate that cash back often fails to track automatically, requiring users to frequently contact customer service or submit tickets to claim their earnings R1R2R4R5.
Do coupon codes on RetailMeNot always work?
No, many users report that coupon codes on RetailMeNot frequently do not work, are expired, or are invalid, making the app unreliable for finding active discounts R7R10R12R16.
Are there any fees associated with using RetailMeNot?
Yes, RetailMeNot charges a $2 monthly 'maintenance fee' if an account is inactive or if the earned cash back balance falls below the minimum redemption threshold, which some users feel is unfair R18R88.
How long does it take to get cash back from RetailMeNot?
The approval process for cash back can be lengthy, with some users reporting it takes over a month or two for rewards to be approved R2R21R37R57.

What reviewers actually said

Built only from these 120 real reviews (foreign ones translated). Superscripts jump to the quote here. Apple has no per-review links, so [ref] opens that app's reviews on the App Store.

  1. [R8] 5/5 · US Real Savings!: I started using this tool during Black Friday and Christmas sales last year. From Nov-Dec I managed to earn $106 back that I was able to cash right out and use for whatever I needed as soon as the New Year started. RetailMeNot is legit and I’m here for it!! Thank you for saving me money! -A Grateful Single Mom!!
  2. [R13] 5/5 · US Cash back: I have been using RetaiMeNot for years. It is a good website to save money.
  3. [R15] 5/5 · US Love it: I love getting a check for spending money It’s great
  4. [R17] 5/5 · US Absolutely love it!!: RetailMeNot is just what the doctor ordered in saving! It’s so easy to use and unless you DON’T like saving money then it would be silly NOT to use it!
  5. [R60] 5/5 · US Worth it!: Want savings for buying things?! It’s easy and rewards you for rewarding yourself!
  6. [R79] 4/5 · US Great app: Easy to use and great to get discounts and rebates!! But sometimes the codes don’t work!
  7. [R101] 5/5 · US My favorite app for cash back!: If I’m ever doing any online shopping, I go to retail me not first, activate the cash back rewards, and get paid literally for spending money on certain websites! So easy and worth it!
  8. [R68] 5/5 · US Best App: I love this app. It is true that in some cases they require a lot of documentation, confirmation of the details of the completed purchase, but overall I am happy, I have been using it for many years.
  9. [R109] 5/5 · US Easy, effortless way to earn/ save money!!: I have been using Retail Me Not (RMN) for many years now & have saved/earned over $1k. It is as simple as choosing the store you want to shop via the RMN app or website and placing your order through the store. If you do have any issues with getting your cash back, the customer service is excellent. You can use the online chat, and they will usually re
  10. [R35] 5/5 · US Every dollar counts: Saves me 3% to 50% on most everything. Occasionally I’ll find one it doesn’t have, but I find some odd/obscure websites!
  11. [R49] 5/5 · US Best App: So satisfied with how much cash saving coupons especially vacation for the kids!!! Perfect
  12. [R53] 5/5 · US anywhere you eat or shop: Need more deal for coupons for restaurants as shopping
  13. [R65] 5/5 · US Amazing: Whenever you want to buy literally anything RetailMeNot has some kind of checkout code to save you money and you get change
  14. [R7] 1/5 · US Codes don't work: They don't
  15. [R10] 1/5 · US What’s the point?: None of the codes work. Not a single one!
  16. [R12] 3/5 · US Doesn’t always work: There are times I try to use the codes and they don’t work. But, sometimes they do. Hit or miss.
  17. [R16] 1/5 · US Hard to use: Will not ever let me use the discount!! Not Ever!!!
  18. [R1] 1/5 · US No cash back: No cash back for 2026 purchases so far. I have made several orders since January. When I check back my purchases and then just found out they only accept missing cash back within 90 days of the purchase. This is so unacceptable. Going to uninstall the app.
  19. [R2] 1/5 · US Not happy: Takes over a month or two to get your reward approved. I shop Walmart multiple times a week and somehow this app never acknowledges anything I order on Walmart…. Still waiting on Lowe’s reward from 6 weeks ago. Really irritating
  20. [R4] 1/5 · US No More Cash Back?: I stopped receiving cash back months ago. Now I have a balance that is too small to redeem.
  21. [R5] 1/5 · US No longer receiving cash back: I used to love this app. For the last several months, I have not been receiving cash back for offers I have activated. The frustrating part is if I had not clicked on the Retail Me Not offer, I would’ve actually received cashback at a lower percentage via other apps.
  22. [R21] 1/5 · US Goalposts keep changing: They are very slow to verify your orders, if they do at all. About 50% of the time I have to submit a ticket to get my cash back. They also change goal posts and deny cash back if you use a coupon loaded into your loyalty account for the store you’re shopping at because the coupon wasn’t advertised on RMN. Overall it’s not worth having to spend time going back and review
  23. [R37] 1/5 · US This app is terrible. It takes forever to even get paid: This app is ridiculous. It takes me numerous times to write them just to get paid. I have to write them numerous times just to constantly bombard them just so they can do their jobs so they can email me so I can get paid.
  24. [R57] 5/5 · US Skeptic but now I’m a BELIEVER: Honestly I had the app for a while, but barely used it. I happened to login and realize I had $20 cashback earned sitting there waiting for me and in 3 weeks I have earned over $60 in pending cashback earned. Yes it can take up to 45 days to be approved, but it’s literally free money! I’m a new mom and I’m pinching Pennie’s so this is so exciting because I feel like
  25. [R11] 1/5 · US Keep my money: When I try to withdraw the money I have It does not let me log in on iPhone or google every time I try it keeps going to log in
  26. [R18] 1/5 · US I'm Done: They did not inform users back in 2024 that there was a new minimum approved rewards that you have to have in order to cash out. If I had known this, I would have never made a purchase using their site. Now I got an email stating that on the 25th of February, my account will be subject to a $2 "maintenance fee" (MAJOR eye roll) for being inactive. They are basically stealing my money. Th
  27. [R23] 1/5 · US Scam: Not letting me login after I successfully entered login info, and so I can’t claim my rewards
  28. [R81] 1/5 · US Annoying: Bugs me to withdraw funds that I have EARNED because they are going to expire for NO VALID REASON so I made a purchase just to say it’s INVALID FOR NO REASON!!!!!!!!! Just keep my money!!! DELETED APP AND SHARING MY EXPERIENCES WITH ALL MY FAMILY FRIENDS AND FOLLOWERS
  29. [R88] 1/5 · US Can’t redeem cash reward but charge $2 monthly maintenance fee: Retailmenot is such a rip-off company. It charges $2 monthly maintenance fee while it didn’t allow me to redeem my cash reward. I earned $30 cash reward from a BestBuy purchase. Now I have $6 left. Whenever I put my number in to redeem, it keeps saying my phone number is invalid. Rakuten is much better. They automatically sent reward
  30. [R6] 1/5 · US 👎🏾: This app keeps crashing. Every time I open the app it glitches and closes it immediately. Please fix it.
  31. [R119] 3/5 · US Not fully accessible with voiceover: I could not find a way to contact Support, so I had to write this review. Many good aspects of app, but it is not fully accessible using voiceover. Nor is the website.
  32. [R19] 1/5 · US Used to be good, not anymore: Retailmenot used to be a good app. I could always find a code that would save some money and I really enjoyed the cash back. In the past year+ I haven’t been able to use a single code that worked or wasn’t expired. It honestly seems like it’s just a scam to get clicks now. I kept the app around because the cash back was good and I used it a lot, but even that’s better
  33. [R20] 1/5 · US Rubbish: This app is rubbish and a pure waste of time.
  34. [R22] 1/5 · US Scam: Every time I use a code it says that the code is invalid or expired. It’s with every store I tried to use the code with.
  35. [R54] 1/5 · US Scam: I have had this up for a while at the beginning I had received cashback most of my purchases, but I don’t know what happened all of a sudden it’s not giving me any of my cashback, even though I make sure that I activate it before any transaction

Synthesized from 120 recent App Store reviews · updated July 2026 · View on the App Store