elmenus alternatives
Users often leave elmenus due to persistent issues with customer service, order delays, and app bugs. Alternatives like Uber Eats and talabat offer different strengths, from user-friendly interfaces to broader restaurant selections, though they also have their own drawbacks.
Why users look for alternatives to elmenus
- Many users report significant issues with customer service, stating that support chat is often non-functional or unresponsive, making it impossible to resolve problems with orders.R4R12R16R18
- Frequent and long order delays are a major complaint, with many users experiencing orders arriving an hour or more late.R3R7R18R20
- The app is plagued with bugs, including incorrect discount codes, notifications sent multiple times, payment processing errors, and issues with the filter indexing.R1R2R5R6
- Users have reported issues with order cancellations, sometimes without explanation, and difficulty cancelling orders themselves.R35R39R42R43
- Some users find the prices on elmenus to be significantly higher than the restaurant's original prices.R46
- There are concerns about driver professionalism, including reports of drivers being rude, taking money and leaving, or even threatening customers.R28R32R37R48
- The app lacks an iPad version, appearing as a stretched iPhone app, and does not accept non-Egyptian phone numbers, limiting its use for tourists.R9R14
The alternatives
Uber Eats is generally praised for its ease of navigation and ordering, making it simple to use, especially when in a hurry R55. Some users appreciate its efficiency and reliable drivers R61.
Better for: Uber Eats is better for users who prioritize an easy-to-use interface and efficient delivery R55R61. However, users should be cautious about potential hidden subscriptions and price increases R57R60.
Head-to-head: elmenus vs Uber Eatstalabat is seen as a life-saving app by some, offering many restaurant options with transparent customer feedback R69. It is also praised for having good drivers R75 and good food R66. Some users consider it a better alternative to elmenus, especially regarding customer support R41.
Better for: talabat suits users who value a wide selection of restaurants, transparent reviews, and potentially better customer support compared to elmenus R41R69. However, users should be aware of potential issues with unexpected charges and late deliveries R68.
Head-to-head: elmenus vs talabatMRSOOL APP | تطبيق مرسول is noted for its excellent customer service, which some users find superior to other apps R88. It offers various payment options R83 and is considered a helpful application for getting things done R90.
Better for: This app is better for users who prioritize strong customer service and flexible payment options R83R88. However, it might not be ideal for those sensitive to high delivery fees or who expect flawless order accuracy R81R82R92.
Head-to-head: elmenus vs MRSOOL APP | تطبيق مرسولGlovo is appreciated by some users for its speed and reliability R101R105. Many find it useful and enjoy the food options R94R99.
Better for: Glovo is suitable for users who prioritize fast and reliable delivery and enjoy a good variety of food options R101R105R94R99. However, it may not be the best choice for those who frequently experience order issues, as customer support can be difficult to reach .
Head-to-head: elmenus vs GlovoCareem is praised by some users as a good app R114 and for its efforts and cooperation R108.
Better for: Careem might be considered by users looking for a general service app, but its food delivery aspect has too few reviews to draw strong conclusions. Users should be aware of potential issues with customer service and unexpected charges R110R113.
Head-to-head: elmenus vs CareemYou should stick with elmenus if you primarily use it for discovering restaurants and viewing full menus, as some users find it excellent for this purpose and note that it lists restaurants and full menus not always available on competitors .
Evidence note: Careem has too few reviews specifically about its food delivery service to provide a comprehensive pitch.
Frequently asked
Why do elmenus users complain about customer service?
Are orders often delayed on elmenus?
Does elmenus have issues with pricing or payment?
What are the main problems with Uber Eats?
Is talabat reliable for deliveries?
What reviewers actually said
Built only from these 120 real reviews (foreign ones translated). Superscripts jump to the quote here. Apple has no per-review links, so [ref] opens that app's reviews on the App Store.
- [R4] elmenus No customer service when needed: Help and customer service do not work in the app. Once the order is received, there's no way to complain about any error. · translated
- [R12] elmenus No way to contact any one when u have a problem: The chat is not working U can’t contact a customer support if there is a problem with an order like now the order is late and the restaurant phone number is not working and the support chat boat was never in order so how useless this is Thumbs down
- [R16] elmenus Bad service and many problems: I encounter many problems with orders constantly, and the support's solutions and replies are slow and ineffective. · translated
- [R18] elmenus Bad experience: Worst experience ever. The order hasn't arrived after two hours, and there's no option to cancel or even customer service. The driver changed multiple times, and no one answered. · translated
- [R3] elmenus Arrived too late: Received the order after 80 min
- [R7] elmenus Very bad app: Ordered from Bazooka restaurant, and it said delivery within 45 minutes, but it exceeded an hour and a half. When I contacted customer service, nothing was done. · translated
- [R20] elmenus worst app: worst experience ever.. will delete the app and never use it again… more than 1 hour delay beyond the estimated time.. and the driver’s name is changed suddenly on the app with another one!
- [R1] elmenus Alexandria: The program codes are incorrect. · translated
- [R2] elmenus The App is good just missing a feature: The app experience is good just missing the Apple Pay as payment method. And another annoying bug is every notification is sent 3 times even in email. Kindly, fix this issue. Thanks.
- [R5] elmenus Feedback: Since I couldn’t find anywhere I can report this issue I’m doing it here. The indexing for the “Filter” in filter by dishes is off by 1.
- [R6] elmenus Payment: I love the app and all but when it comes to payment , I always pay with cash but from time to time when I make an order and the delivery guy arrives the amount on the bill and the amount on the app is different.
- [R35] elmenus Always cancel: Crappy app that always cancels orders and overcharges. Application is buggy, support team are mediocre.
- [R39] elmenus Unreliable: I placed an order at 4:15, received a message that something was wrong, couldn't find anything, and then it was canceled twice because the ladies and gentlemen couldn't bother to call me. Utter disregard and disrespect, and I have guests. Anyway, I had already significantly reduced my dealings with you, and now I'll stop completely. · translated
- [R42] elmenus Customer service doesn’t find solutions: Orders are taking too long and the customer service are talking in a bad way and there is no drivers accepting my order and also the customer service refuse to cancel it !!! So i remain in a situation where i can’t cancel the order from el menus and order it from the restaurant and also remain starving because no one is delivering it! I do not recommend it
- [R43] elmenus App is like crap: It shows items as available when they're out of stock, and they call you without any politeness. If you tell them to bring the order as you requested, they cancel it. · translated
- [R46] elmenus Prices are tooooo high: Your prices are way higher than the original prices of the restaurant. We ordered from Joosy & Frozze. The items we ordered cost EGP 70-75, while on Menus, they cost EGP 130-140!!! First & last time to use Menus.
- [R28] elmenus Be careful!!!!!!!!!!: CRAZY CRAZY EXPERIENCE!!!! So i had a delivery guy pretty much stake out my house and send me threats via text for a couple of days, all because i complained about a late order! He literally texted me that he was going to bring people to wait for me outside my house!!!!! When i contacted elmenus they didn't even help at all. They told me they contacted the delivery and asked
- [R32] elmenus Worst customer service: A truly bad app. I reported a major issue and asked to speak to a manager. They told me the manager would contact me within 24 hours. That was August 13th, today is August 18th, and no one has called me. I've sent a million follow-ups, and no one has acknowledged me, and they refuse to transfer me to a manager. The manager is obviously a failure for providing such service and letting someone reach this level. Plus, the problem was a big issue with a delivery driver who took the money and left rudely, and they didn't even suggest compensation until... · translated
- [R37] elmenus Worst food delivery application: The quality of the drivers, customer service representatives and the issues handling system is in the sewers. Deleting the application and never using it again
- [R48] elmenus unprofessional delivery: Since the "support" feature in the app doesn't actually work, I'll write in here: my order arrived 30 minutes late, cold, and stale. I paid for it with a generous tip and put the food directly in the trash, along with this app.
- [R9] elmenus Make an iPad version please: This app is basically a stretched version of the iPhone app. Looks very bad on the iPad screen..
- [R14] elmenus Failed app: Does not accept Saudi numbers or any non-Egyptian number. So if you're a tourist, don't expect this failed app to register you. · translated
- [R55] Uber Eats Love it!: Easy to navigate and order! Makes it so easy when you're in a hurry!
- [R61] Uber Eats Company and Drivers: Great company and efficient drivers
- [R57] Uber Eats Predatory practices- tries to trick you into subscription: I’m tired of priced being raised by 1/3 because I don’t sign up for their premium membership. They post on their main page that food is discounted but won’t disclose that it’s only if you sign up for their premium membership until you tap the Apple Pay button at checkout. Then when you decline, on the tip screen, it subtly shows that it ad
- [R60] Uber Eats One because you can’t do zero: This app is far to predatory on you must find every little check box to make sure you are signing up for uber premium or signing up for some other random thing you don’t want and didn’t ask for. Just noticed they got 2 month of premium from me before I realized it signed me up because I missed unchecking a box somewhere. This company is pathetic. Uninstalled
- [R69] talabat A life saving app: A great source of peace of mimd for me. It offers many options of food and restaurants to choose from with transparent feedback from previous customers.
- [R75] talabat The best: The best driver in Kuwait 😍
- [R66] talabat Loveeee: The food is really, really really good
- [R41] elmenus Worst service: No customer support. They mess up your orders and no one is there to contact or complain and ur money goes in vain. Do not use it. Talabat is 100 times better at least they review complains and have customer support
- [R88] MRSOOL APP | تطبيق مرسول Better than any app: Excellent customer service, unlike any other app. · translated
- [R83] MRSOOL APP | تطبيق مرسول A: It has all payment options. The delivery price is a bit high, but it's excellent. · translated
- [R90] MRSOOL APP | تطبيق مرسول Best service application ever: Best helpful application on the store , it’s like a friend who give a hand to get things done with a fees which is even better than favors 😁
- [R81] MRSOOL APP | تطبيق مرسول High delivery price: I wish they would lower the delivery price because it's expensive, and the delivery person themselves is bad. If this is their price and their delivery people aren't good, I'd rather contact an external delivery person who delivers for 10 riyals, which is cheaper, better, and saves me worry. · translated
- [R101] Glovo Food: They are the best in everything so fast and patient 🥰❤️
- [R105] Glovo Mr Olawura: Fast and reliable
- [R94] Glovo Food: Very nice
- [R99] Glovo Go on: Nice foodie style
- [R114] Careem best apps: nice apps
- [R108] Careem Thank you, and we hope you lower prices: Thank you for your efforts and good cooperation. · translated
- [R110] Careem The worst and most terrible company in terms of customer service and drivers (a company of fraud and deception): The worst app, a company of fraud and deception in Tabuk, in the world. On top of all that, they act like there's no one like them. More than once, they take extra money and deduct from the card (electronic payment), making people cry, and then you have to go to the bank because they took it. The most miserable company, an app a hundred times worse than what's merciful. · translated
- [R113] Careem Help center and captains: Very very bad
- [R22] elmenus Impossible to submit a complaint: Support messages are not even working and there is no one to talk to.
- [R26] elmenus Messages to technical support aren't working, no one follows up, and the order is taken. Probably my last interaction. · translated
- [R33] elmenus Issue adding bank card: I’ve tried multiple times but it keeps saying error
- [R51] Uber Eats Terrible service: I spoke to a support agent named Shivam, who kept telling me to wait for my order even though the estimated delivery time kept getting pushed back. It was clear that no driver was available, yet I wasn’t given any honest update or solution, just told to keep waiting while the delivery time continued to increase. Waiting over two hours for a waffle is completely unacceptable. The
- [R54] Uber Eats Customer Service Policies are Abhorrent.: I’ll start by saying that I’ve used this app for years, but I pretty much will only use it nowadays when there are BOGO deals available, as that’s the only way I can justify the cost. Everytime I’ve added a BOGO item to my cart, it automatically adds the second one. That was not the case on my most recent order, so I reached out to the customer service to
- [R68] talabat I’m just a customer that want to have dinner at home: Worse Delivery app ever Liars … they report stuff that never happened, I order food I’m waiting but the food never arrives almost 3h later I found out that my orders were cancelled when I call they pretend that I called to cancel the orders while I’m home hungry waiting for the food to be delivered… Late deliveries… always late never came on t
- [R82] MRSOOL APP | تطبيق مرسول Delivery prices: Delivery prices are high for the location, whether near or far, the price is high! · translated
- [R92] MRSOOL APP | تطبيق مرسول Good but delivery is expensive💔: It's good, and I recommend the app, but I wish you would lower the delivery price❤️ · translated
Synthesized from 120 recent App Store reviews · updated July 2026 · View on the App Store