Verithiathe honest score on any app
Updated July 2026 · real, multi-region App Store reviews
Head-to-head

elmenus vs Glovo

elmenus 4.5★ · Free to download 40
Winner Glovo
Glovo 4.8★ · Free to download 65

Glovo generally offers a more reliable delivery experience and better customer service, despite some issues, making it the preferred choice over elmenus.

Full reviews: elmenus · Glovo

Glovo, with a significantly higher lifetime rating and more reviews, generally provides a more reliable delivery service and better customer support compared to elmenus. While both apps face issues with late deliveries and customer service, elmenus struggles more with basic functionality and outdated information.

Head to head

Delivery Speed & Reliability edge: GlovoR3R10R22R24
elmenus elmenus users frequently report very late orders, with some waiting over an hour beyond the estimated time or even two hours without receiving their food R3R10R22R24. Orders are sometimes canceled without explanation, or drivers change unexpectedly R24.
Glovo Glovo also receives complaints about late deliveries, with some users experiencing delays of two hours or more R61. However, many users praise Glovo for fast and timely delivery . Some issues include food arriving cold due to driver delays .
Customer Support edge: GlovoR1R7R16R20
elmenus elmenus users consistently report a severe lack of functional customer support, with chat features not working, no one available to contact for problems, and complaints going unaddressed R1R7R16R20. Some users even faced threats from delivery drivers with no help from the app .
Glovo Glovo's customer support is frequently criticized for being hard to reach, unhelpful, and slow to respond, especially with wrong or missing items R63. However, some users note recent improvements in customer service and report successful refunds for missing items .
App Functionality & Features edge: GlovoR2R4R9R12
elmenus elmenus has several reported bugs, including notifications sending multiple times, the app crashing, issues adding bank cards, and incorrect coupon codes R2R4R9. Users also complain about outdated menus and prices R12R39R41 and a lack of an iPad-optimized version . The interface is sometimes described as needing to be cleaner and simpler R9.
Glovo Glovo users find the app generally useful , but some mention it could be more user-friendly . There are complaints about the app not prioritizing open shops and issues with deleting accounts and data . Some users report the help option not working after placing an order .
Pricing & Value edge: elmenusR6R11R72R79
elmenus elmenus users report issues with incorrect billing amounts R6 and some mention fake offers R11.
Glovo Glovo users frequently complain about high prices, including various fees like weather, courier, and service fees, which they feel make orders too expensive R84R103. There are also reports of fake discounts disappearing R79 and fraudulent charges . Some users wish prices were 15-20% lower R72.
Restaurant/Menu Variety edge: elmenusR19R35R41R47
elmenus elmenus is praised for having complete menus and a wider variety of restaurants, including some not found on competitor apps R19R35. It's also noted for being helpful in discovering restaurants and their menus R41R47.
Glovo Glovo reviews do not extensively discuss menu variety, but some users mention issues with fake restaurants or suspected unlicensed home cooks .
Pick elmenus if

You prioritize a wider selection of restaurants and complete menus, and are willing to tolerate potential issues with delivery and customer support R19R35.

Pick Glovo if

You value generally more reliable delivery and a slightly better chance of resolving issues, despite potential complaints about pricing and occasional support challenges .

Evidence note: Glovo has a significantly larger number of reviews and a higher lifetime rating, which might skew its overall perception positively despite a considerable number of negative recent reviews. elmenus's reviews are more consistently negative regarding core service aspects.

Frequently asked

Which app has better customer service?
Glovo's customer service, while still receiving complaints about being hard to reach and unhelpful for some issues R63, has shown some improvements and occasionally provides refunds , whereas elmenus users consistently report non-functional support and an inability to contact anyone for problems R7R16R58.
Are delivery times reliable with these apps?
Neither app is consistently reliable with delivery times, as both elmenus and Glovo users frequently report significant delays, with orders arriving over an hour late for elmenus R3R10R38 and up to two and a half hours late for Glovo R61. However, Glovo also has many users praising its fast and timely deliveries .
Which app has more accurate menu information and pricing?
elmenus is criticized for having outdated menus and incorrect prices R12R39, while Glovo users primarily complain about high overall prices and additional fees R84R103 rather than inaccurate menu pricing.

What reviewers actually said

Built only from these 120 real reviews (foreign ones translated). Superscripts jump to the quote here. Apple has no per-review links, so [ref] opens that app's reviews on the App Store.

  1. [R3] elmenus 3/5 · US Arrived too late: Received the order after 80 min
  2. [R10] elmenus 1/5 · US Very bad app: I ordered from Bazooka restaurant, and it said delivery within 45 minutes, but it took over an hour and a half. When I contacted customer service, nothing was done. · translated
  3. [R22] elmenus 1/5 · US Bad experience: Worst experience ever. The order hasn't arrived after two hours, and there's no option to cancel or even customer service. The driver changed multiple times, and no one answered. · translated
  4. [R24] elmenus 1/5 · US worst app: worst experience ever.. will delete the app and never use it again… more than 1 hour delay beyond the estimated time.. and the driver’s name is changed suddenly on the app with another one!
  5. [R1] elmenus 1/5 · US Worst food delivery app: Worst app, worst customer support. talabat is way better than you
  6. [R7] elmenus 1/5 · US No customer service when needed: Help and customer service don't work in the app. Once I receive the order, there's no way to complain about any mistake. · translated
  7. [R16] elmenus 1/5 · US No way to contact any one when u have a problem: The chat is not working U can’t contact a customer support if there is a problem with an order like now the order is late and the restaurant phone number is not working and the support chat boat was never in order so how useless this is Thumbs down
  8. [R20] elmenus 1/5 · US Bad service and many problems: I encounter many problems with orders constantly, and the solutions and support responses are slow and ineffective. · translated
  9. [R2] elmenus 4/5 · US The App is good just missing a feature: The app experience is good just missing the Apple Pay as payment method. And another annoying bug is every notification is sent 3 times even in email. Kindly, fix this issue. Thanks.
  10. [R4] elmenus 1/5 · US Alexandria: The program codes are incorrect. · translated
  11. [R9] elmenus 3/5 · US Needs improvement: Needs to be cleaner and more simple to the eye. Needs to fix bugs that crashes the app. However, very important app to have in the pocket when hungry
  12. [R12] elmenus 3/5 · US Outdated menus: It means the good things don't last. You find all the menus, numbers, pictures, and everything, but then the menus turn out to be old, and the prices are completely different. I wish there were continuous updates for the menus. · translated
  13. [R6] elmenus 3/5 · US Payment: I love the app and all but when it comes to payment , I always pay with cash but from time to time when I make an order and the delivery guy arrives the amount on the bill and the amount on the app is different.
  14. [R11] elmenus 5/5 · US Very bad app, I don't recommend anyone use it: I don't recommend using it. The offers are fake, the service is very bad, and there's no customer care. The app is unreliable. Order number p6zzr5z. · translated
  15. [R72] Glovo 3/5 · GB Rate: Prices should be low 15 to 20%
  16. [R79] Glovo 1/5 · US Fake discounts: The discount disappeared when I placed the order. · translated
  17. [R19] elmenus 5/5 · US Excellent: Literally very good, unlike the competitor company. 1. Because the full menu is available; in other companies, their menu is incomplete, and when I contacted the other company, they said I could only order what was available, which was incomplete. 2. There are restaurants available that aren't with the other company. 3. The street I live on is the main street of Tanta, and it's literally called El Bahr Street by everyone in Tanta, but it has a different name on the map than what everyone calls it. · translated
  18. [R35] elmenus 5/5 · US More options / Smooth Interface: Nice interface. No location input problems. Wider variety of options. 5/5.
  19. [R41] elmenus 5/5 · US The App is somehow useful: The App is somehow a useful one in terms of knowing the Restaurants' menus but they should work on regularly updating themselves to know what's currently available and if they're currently anywhere around me or not... Regularly
  20. [R47] elmenus 5/5 · US Perfection: Perfect app you can find the info you need about your restaurant or cafe and also it finds the nearest dining places near you, Very helpful. RECOMMENDED 👌🏻
  21. [R58] elmenus 1/5 · US Worst service: No customer support. They mess up your orders and no one is there to contact or complain and ur money goes in vain. Do not use it. Talabat is 100 times better at least they review complains and have customer support
  22. [R63] Glovo 3/5 · US Wrong product: Glovo delivered a wrong product. I wrote Glovo, but they would not respond. Very disappointing.
  23. [R38] elmenus 1/5 · US one hour late orders: do not download the app use anything else it’s the worst app that i have ever used
  24. [R61] Glovo 1/5 · US Zerooo: Service 0 2h de retard déjà alors que je suis juste à 2 pas du magasin, personnels de livraison ne prend pas leur travail au sérieux, ils sont toujours en retard Je ne recommande pas du tout
  25. [R39] elmenus 4/5 · US mr.right: about 90% of the app informations are totally wrong and the prices of the food is totally wrong.
  26. [R84] Glovo 5/5 · US It’s too expensive: Weather fee, courier fee, service fee just for a food. They are thieves.
  27. [R103] Glovo 1/5 · US Prices: Prices are extremely high!!! 50% what kind of stupid business is this? Im not using it anymore hope others will do the same cause they’re stealing from us, i don’t know about other countries but Morocco is a disaster

Synthesized from 120 recent App Store reviews · updated July 2026 · View on the App Store