Verithiathe honest score on any app
Updated July 2026 · real, multi-region App Store reviews
Head-to-head

elmenus vs talabat

elmenus 4.5★ · Free to download 45
Winner talabat
talabat 4.6★ · Free to download 60

For a more reliable food delivery experience with better customer support and fewer reported issues, Talabat is generally the better choice, despite its own set of problems.

Full reviews: elmenus · talabat

Talabat, with its significantly larger user base and slightly higher lifetime rating, generally offers a more consistent food delivery experience, though it struggles with payment issues and customer service. Elmenus, while praised for its restaurant discovery and menu completeness, is plagued by severe customer support failures, late deliveries, and app bugs.

Head to head

Features edge: elmenusR2R12R15R19
elmenus Elmenus is praised for its comprehensive restaurant menus and ability to find nearby dining places, with some users finding it useful for discovering restaurants R19. However, it's criticized for missing features like Apple Pay R2, having outdated menus and prices R12R39, and lacking an iPad-optimized version R15.
talabat Talabat offers a wide variety of food and restaurants, with transparent feedback from customers . Users appreciate its ease of use . However, some users report issues with reward points being useless and a desire for more electronic stores in certain regions . There are also requests for payment options like Tamara and concerns about not being able to choose specific restaurant branches .
Ease of Use tieR9R21R31R35
elmenus Elmenus has a user-friendly and smooth interface, making ordering easy R31R35. However, some users find the app needs to be cleaner and simpler R9. There are also reports of the app crashing R9R21 and issues with location input R35.
talabat Talabat is generally considered easy to use . However, users report frequent app crashes and bugs, especially after recent updates .
Reliability edge: talabatR3R10R22R24
elmenus Elmenus suffers from significant reliability issues, including orders arriving very late R3R10R22R24, orders being canceled without explanation , and drivers changing suddenly R24. Users also report receiving wrong items or items that are out of stock .
talabat Talabat also faces reliability challenges, with reports of late deliveries and orders not arriving at all . Some users complain about drivers not following delivery instructions R78 and receiving incorrect orders . There are also instances where items ordered are shown as available but turn out to be out of stock .
Price/Value edge: elmenusR6R11R12R39
elmenus Elmenus users report issues with different amounts on the bill versus the app R6 and incorrect prices due to outdated menus R12R39. Some also claim offers are fake R11.
talabat Talabat is frequently criticized for high delivery fees R78 and inflated prices for food and groceries compared to actual restaurant prices or other apps . Users also report being charged for Talabat Pro without subscribing or being unable to use it .
Support edge: talabatR1R7R10R16
elmenus Elmenus has severe and widespread issues with customer support, with users reporting no way to contact anyone R16, chat not working R16, slow and ineffective responses , and an inability to cancel orders or get help for late deliveries R22R59. There are also reports of customer service refusing to transfer calls to managers and even dangerous incidents with drivers where support was unhelpful .
talabat Talabat also faces significant criticism for its customer service, with users reporting difficulty getting in touch , unhelpful chat bots , and no local customer service number . Complaints often go unanswered or are not followed up on . Users also report issues with refunds not being processed or taking too long .
Pick elmenus if

You prioritize discovering new restaurants and viewing complete menus, and are willing to tolerate significant issues with delivery reliability and customer support R19.

Pick talabat if

You need a food delivery app with a wider reach, generally more reliable delivery times, and slightly better (though still problematic) customer support, even if it means higher prices and potential app bugs R78.

Evidence note: Both apps have a significant number of negative reviews, particularly concerning customer service and delivery issues. Talabat has a much larger volume of reviews, which might skew its lifetime rating slightly lower due to more reported issues, but also indicates a wider user base. Elmenus's negative reviews are particularly harsh regarding customer support failures.

Frequently asked

Which app has better customer service?
Talabat generally has a slight edge in customer service, despite many complaints about unhelpful chatbots and slow responses, as Elmenus users report extreme difficulty contacting support at all and a complete lack of resolution for serious issues R1R16R58R59.
Are delivery times reliable with these apps?
Neither app is consistently reliable for delivery times; Elmenus frequently has orders arriving an hour or more late R3R10R22R24, while Talabat also has reports of late deliveries, sometimes taking up to three hours or more .
Do these apps have hidden fees or inflated prices?
Both apps have issues with pricing; Elmenus users report discrepancies between the bill and app prices, as well as outdated menus with incorrect prices R6R12R39, while Talabat is frequently criticized for high delivery fees and inflated food and grocery prices compared to actual restaurant prices R78.

What reviewers actually said

Built only from these 120 real reviews (foreign ones translated). Superscripts jump to the quote here. Apple has no per-review links, so [ref] opens that app's reviews on the App Store.

  1. [R2] elmenus 4/5 · US The App is good just missing a feature: The app experience is good just missing the Apple Pay as payment method. And another annoying bug is every notification is sent 3 times even in email. Kindly, fix this issue. Thanks.
  2. [R12] elmenus 3/5 · US Old menus: The good things don't last. You find all the menus, numbers, pictures, everything, but then the menus are old, you order, and the prices have changed drastically. I wish there was a constant update for the menus. · translated
  3. [R15] elmenus 3/5 · GB Make an iPad version please: This app is basically a stretched version of the iPhone app. Looks very bad on the iPad screen..
  4. [R19] elmenus 5/5 · US Excellent: Literally something very good, unlike the competitor. 1- Because the full menu is available; with other companies, their menu isn't complete, and when I contacted the other company, they said I could only order the incomplete items. 2- There are restaurants here that aren't available with the other company. 3- The street I live on is the main street of Tanta, and it's literally called Bahr Street by everyone in Tanta, but it has a different name on the map than what everyone calls it. · translated
  5. [R9] elmenus 3/5 · US Needs improvement: Needs to be cleaner and more simple to the eye. Needs to fix bugs that crashes the app. However, very important app to have in the pocket when hungry
  6. [R21] elmenus 4/5 · US Can’t open: It’s been more than two weeks that I can’t open the app It keeps closing even after yesterday’s update
  7. [R31] elmenus 5/5 · US Nivo Vivi: Excellent app! The interface is so user friendly and makes ordering very easy and simple especially with the restaurants that have the online feature enabled. Great job
  8. [R35] elmenus 5/5 · US More options / Smooth Interface: Nice interface. No location input problems. Wider variety of options. 5/5.
  9. [R3] elmenus 3/5 · US Arrived too late: Received the order after 80 min
  10. [R10] elmenus 1/5 · US Very bad app: Ordered from Bazooka restaurant, and it said delivery within 45 minutes, but it exceeded an hour and a half. When I contacted customer service, nothing was done. · translated
  11. [R22] elmenus 1/5 · US Bad experience: Worst experience ever. The order hasn't arrived after two hours, and there's no option to cancel the order or even customer service. The driver changed multiple times, and no one answered. · translated
  12. [R24] elmenus 1/5 · US worst app: worst experience ever.. will delete the app and never use it again… more than 1 hour delay beyond the estimated time.. and the driver’s name is changed suddenly on the app with another one!
  13. [R6] elmenus 3/5 · US Payment: I love the app and all but when it comes to payment , I always pay with cash but from time to time when I make an order and the delivery guy arrives the amount on the bill and the amount on the app is different.
  14. [R11] elmenus 5/5 · US Very bad app, I don't recommend anyone use it: I don't recommend using it. The offers are fake, customer service is very bad, and there's no attention to customers. The app is unreliable. Order number p6zzr5z. · translated
  15. [R39] elmenus 4/5 · US mr.right: about 90% of the app informations are totally wrong and the prices of the food is totally wrong.
  16. [R1] elmenus 1/5 · US Worst food delivery app: Worst app, worst customer support. talabat is way better than you
  17. [R7] elmenus 1/5 · US No customer service when needed: Help and customer service don't work in the app. Once you receive the order, there's no way to complain about any mistake. · translated
  18. [R16] elmenus 1/5 · US No way to contact any one when u have a problem: The chat is not working U can’t contact a customer support if there is a problem with an order like now the order is late and the restaurant phone number is not working and the support chat boat was never in order so how useless this is Thumbs down
  19. [R58] elmenus 1/5 · US Worst service: No customer support. They mess up your orders and no one is there to contact or complain and ur money goes in vain. Do not use it. Talabat is 100 times better at least they review complains and have customer support
  20. [R59] elmenus 1/5 · US Customer service doesn’t find solutions: Orders are taking too long and the customer service are talking in a bad way and there is no drivers accepting my order and also the customer service refuse to cancel it !!! So i remain in a situation where i can’t cancel the order from el menus and order it from the restaurant and also remain starving because no one is delivering it! I do not recommend it
  21. [R78] talabat 3/5 · US Need improvement: Drivers never follow delivery instructions, no one follows the notes that I wrote. High delivery fee and they don’t offer discounts (only for plus members) A good things that We could find most of the restaurants there , also they adhere to delivery time and respond to customer service

Synthesized from 120 recent App Store reviews · updated July 2026 · View on the App Store