Gopuff alternatives

What reviewers actually said

Built only from these 120 real reviews (foreign ones translated). Superscripts jump to the quote here. Apple has no per-review links, so [ref] opens that app's reviews on the App Store.

1. [R1] Gopuff 1/5 · US WORST APP EVER: This is my first time writing a review for an app, because this app enrages me. Every time I’ve ordered from Gopuff, they take the drivers 20-45 minutes away from the address I gave them. When I reach out to support, they do nothing about it. The past several orders I’ve made have been cancelled because they bring the drivers so far away from my address. I deleted my account and wi
2. [R47] Gopuff 1/5 · US Inconsiderate and inhumane: I am currently 6 months pregnant and my husband made an order for me. Driver left our order at the wrong address and I had to walk across my whole apartment complex to retrieve it. Driver knew it was left at the wrong apartment and refused to fix the issue. They also left my husbands messages on read and did not communicate back after the mistake was made. That driver n
3. [R49] Gopuff 1/5 · US Will steal your money!!!!: I ordered from Gold Puff, both times they delivered to the wrong address. They did not resolve the problem in so many he cannot give me back my money because the problem existed twice. Have you there was a picture showing the wrong house twice the Peabody hire cannot understand. Cannot communicate properly I even tried to guide one of them to my house, but to he couldn’t
4. [R7] Gopuff 1/5 · US Deleting App Because of Yash: Deleting this app because they refused to refund the “faster” delivery fee I paid an upgrade for. Was quoted 10-20 minutes, order arrived nearly 30 minutes from order time. I didn’t want a refund on the order, just the expedited fee. Yash, customer service rep, said “because of system limitations” they couldn’t refund the faster fee. Oh well, deleted the app because o
5. [R13] Gopuff 1/5 · US No support. Steal money: I spent $250 on groceries. Driver delivered only 1 bag marked bag 2 of 4. So i only received $14 worth of eggs. When i tried to get chat help. They said someone would email me in 2 days. That was on 6/30. Still no email or refund. Dont download. Use ubereats instead.
6. [R17] Gopuff 1/5 · US Deals are Scams, Support Won’t Help: On multiple occasions I have had issues with Gopuff promoting certain deals, specifically a discount for checkout with a certain payment method & $10 off a first Starbucks order. Gopuff had miraculous “technical issues” on both of these occasion that support “couldn’t” help with. They claimed they had absolutely no path whatsoever to honor the deal, both times.
7. [R19] Gopuff 1/5 · US Dishonest and thieves: They promised a refund for a canceled order, the turned around and tried to keep the 98 dollars. I wouldn’t have cancelled it if they hadn’t taken 2 plus hours to prepare the order! When I canceled they still had not even sent a driver to get it. ACOUNT DELETED
8. [R3] Gopuff 3/5 · US Warm beer: Great service! Quick delivery and reasonably priced compared to others! The beer hasn’t one time been anywhere near cold!
9. [R4] Gopuff 2/5 · US products are expired: Previously, everything was great, but lately, the fruits and vegetables have been arriving expired
10. [R15] Gopuff 1/5 · US Tart: They were bad made me sick
11. [R39] Gopuff 1/5 · US Terrible problem solving: They sent me broken eggs and my cigars got ruined because of it! Then Donna say they can’t honor a refund. I’m done with this app!
12. [R9] Gopuff 3/5 · GB Idk: So this is okay but like everything is like over priced so like I recommend it but also don’t
13. [R33] Gopuff 1/5 · US They charge fees that they don't tell you about.: Hidden charges that are not mentioned until after you contact Support to find out why you were overcharged. Then they tell you they are very sorry that you were not notified of the charge but they are going to charge you for it.
14. [R37] Gopuff 1/5 · US Overcharging: I was charged 77.27 for what idk
15. [R12] Gopuff 3/5 · GB It’s okay: It’s missing live activity, please add the liquid glass update as well. It would be nice to see on my lock screen the time and where the driver is. Please add these features and please make sure all your warehouses checks the dates on the products.
16. [R43] Gopuff 1/5 · US No way to log in: They require a phone number and email to log in. When I went to create an account they said my email was taken but didn’t list an associated phone number and had no way to password reset. Support repeatedly told me to just use a different email address.
17. [R45] Gopuff 1/5 · US New ai mode is HORRIBLE: I want to discover products in grouped menus as before … this is so much slower to scroll, prioritizing cute appearance over speed to shop The “deals” section is gone?? that’s 90% of why i use gopuff and 100% why i upgrade my subscription And search is unbearably slow and expensive now. Say i want to search for peanut butter… i have to ask an LLM rather than just searc
18. [R51] Uber Eats 1/5 · US Terrible service: I spoke to a support agent named Shivam, who kept telling me to wait for my order even though the estimated delivery time kept getting pushed back. It was clear that no driver was available, yet I wasn’t given any honest update or solution, just told to keep waiting while the delivery time continued to increase. Waiting over two hours for a waffle is completely unacceptable. The
19. [R54] Uber Eats 1/5 · US Customer Service Policies are Abhorrent.: I’ll start by saying that I’ve used this app for years, but I pretty much will only use it nowadays when there are BOGO deals available, as that’s the only way I can justify the cost. Everytime I’ve added a BOGO item to my cart, it automatically adds the second one. That was not the case on my most recent order, so I reached out to the customer service to
20. [R55] Uber Eats 5/5 · US Love it!: Easy to navigate and order! Makes it so easy when you're in a hurry!
21. [R56] Uber Eats 3/5 · US So many issues constantly: Orders delivered to wrong address, driver’s don’t match app pictures, lazy.
22. [R66] Instacart 4/5 · US I’m stymied!: How does the total shown on my order after tip and service fees translate to a higher charge on my banking app? what is this hidden charge?
23. [R67] Instacart 3/5 · US They are NOT HONEST about their delivery times! I paid extra for “Priority Delivery”! NOT REFUNDED!: They need to tell you if your order won't be filled the night you place it because they can't find a delivery person to fulfill it! I ordered something at 9:00pm one night & paid for priority delivery! Then it didn’t get delivered to me until almost noon the next day! I had ordered ice cream, a
24. [R68] Instacart 1/5 · US Where is my order!?: My grocery’s were delivered to who knows where, not to me. And now Instacart won’t credit me for 7-10 days. What the hell is that! I paid at time of order, got nothing and I don’t even get my money back right away. Ridiculous
25. [R70] Instacart 3/5 · US Expensive: I don’t own a vehicle. This site and its products and food are very expensive.
26. [R79] Postmates 2/5 · US Unfair system: Free delivery but minimum 15% tip to driver is unfair if my order is 100$ 15$ tip to the driver to drive 1.6 miles it unfair
27. [R80] Postmates 5/5 · US Fooooodd: Yeeee I just got my food with that 50% off discount yuhhh Id buy more if they gave me a 60% off discount or a $20 discount with a minimum $20 purchase 😎😎
28. [R81] Postmates 3/5 · US i just wanted mcdoanlds: why are my midnight cravings ($3 fries) rounding up to 12 dollars for shipping (i’m young i can’t get a job help)
29. [R84] Postmates 3/5 · US Prices: Most of us are aware that we are being charged more simply to use this platform but some prices are so egregious that it interferes with being able to tip the delivery person. That is awful. But you don’t care about that at all.
30. [R93] Amazon Flex 1/5 · US Fix it: Fix the map fix the navigation.
31. [R94] Amazon Flex 5/5 · US easy to use: easy to use app just make sure you dont cancel and fail thats it
32. [R95] Amazon Flex 3/5 · US 🤨: been trying to schedule a block for days now and no luck
33. [R96] Amazon Flex 1/5 · US Drivers support: The app is good but the drivers support is really sucks they never trying to help you every time you have problems they telling you don't worry we gonna fix it but later when you see you have problems on your standing some of them don't even trying to talk with you when you telling your problems they hanging up on you I had problems with checking in I called them they said sorry
34. [R107] Favor 2/5 · US Its 2026. Surely your app should have a paste functionality. Web version usage only.: The fact I can't paste my delivery instructions from Doordash/UberEats into Favor and even using the text replacement on my phone wont work is the reason for my one star. The fact I had to open my laptop, paste my instructions in Gmail(see even Gmail has paste functionality) and then add it to Favor that way is c
35. [R108] Favor 5/5 · US Convenient: So thankful for the opportunity to utilize this service, it’s easy & convenient!!
36. [R109] Favor 3/5 · US This is fun but…: Can you please just send the customer a notification that the order has arrived so they can tell y’all they got it so I don’t have to wait 2 hours to be paid please
37. [R110] Favor 1/5 · US App is fine Favor service is awful: I really wanted to like Favor because it’s associated with H-E-B, and I even paid for Favor Gold, but my experiences have been consistently disappointing. The final straw was a recent grocery order worth over $160 that was delivered to a completely different address, not even on my street. I received none of the groceries. While the order was refunded, the cust
38. [R57] Uber Eats 1/5 · US Predatory practices- tries to trick you into subscription: I’m tired of priced being raised by 1/3 because I don’t sign up for their premium membership. They post on their main page that food is discounted but won’t disclose that it’s only if you sign up for their premium membership until you tap the Apple Pay button at checkout. Then when you decline, on the tip screen, it subtly shows that it ad
39. [R59] Uber Eats 3/5 · US Need better promotions: I’ve been using your absence you guys hit the market and in the beginning first two years it was always good lately for the last year or two. It’s gotten very expensive and I don’t get any promotions and when I do there for things that I don’t use which I find that weird if you guys see that someone’s always ordering food, you should throw out more food promos
40. [R77] Instacart 1/5 · US Terrible Service!: My order was pending for 3hours. I tried calling the store and they couldn't figure out where the order was. I couldn't connect to anyone from Instacart via telephone. The AI chat bot is awful!
41. [R111] Favor 5/5 · US Great Customer Service: Love the consistency of the individuals who deliver in a timely manner. Occasionally they are overwhelmed with orders but continue to communicate and each meal has been delivered hot. Prefer Favor over Uber and Door Dash, if you compare sites Favor offers more affordable pricing and freer fees. Always courteous when I greet them at door. Nicely done Favor team🩷🙏🩷. God ble
42. [R116] Favor 1/5 · US Terrible Service - Delivery’s to Wrong Address or Just Get Cancelled: If you want to hire a service that delivers items (dinner) to other places other than your home, have your deliveries cancelled after extended periods of time for no reason or have items missing from the order that you placed and PAID FOR, then Favor is for you!! They are sadly undependable and unreliable and finally after many
43. [R119] Favor 1/5 · US Fails to deliver: About 75% of the time I use this app I have to cancel my order or request a refund because it is not delivered. This is trash.