Verithiathe honest score on any app
Updated July 2026 · real, multi-region App Store reviews
User consensusAlternativesIs it worth it?
Better options than

bitaksi alternatives

BiTaksi users often seek alternatives due to issues with drivers overcharging, app-displayed prices not matching the final fare, and unresponsive customer support. Alternatives offer varying experiences, with some providing better price transparency or more reliable service in specific regions.

Why users look for alternatives to bitaksi

The alternatives

TaxiF
4.7★ · 14,581 ratings · Free

TaxiF offers a taxi booking service, though some users report issues with price discrepancies and driver professionalism. The app is noted for having professional and friendly drivers by some users R52. However, other users report that prices shown on the app are often different from the final fare, sometimes increasing by 60-70 piasters . Some drivers' cars are described as unclean, smelling of cigarettes, sweat, or feet, and drivers may drive recklessly . Customer service has been criticized for slow and incorrect responses, or for staff using inappropriate language R51. The app also lacks features like Apple Pay and better options for saving and editing locations R53R56.

Better for: TaxiF might be better for users who prioritize finding a professional and friendly driver, as some users have had positive experiences in this regard R52. However, users should be prepared for potential price discrepancies and varying car conditions .

Head-to-head: bitaksi vs TaxiF
Uklon
4.8★ · 12,628 ratings · Free

Uklon is a taxi service that some users find convenient and a good alternative to other apps, with some even noting lower prices . The app has received praise for its customer support, with one user reporting a complex payment issue resolved within 30 minutes . However, there are complaints about drivers canceling calls without proper notification and cars taking a long time to arrive R67. Some users have experienced issues with the app's design after updates, finding it inconvenient R68, and there have been reports of drivers not showing up for pre-booked rides, leading to significant inconvenience R65. The app also performs pre-authorization of payments immediately, rather than upon driver arrival, which can be an issue if a driver cancels .

Better for: Uklon suits users who value strong customer support and potentially lower prices compared to competitors . It may also be a good option for those who find its interface more convenient than others . However, users should be aware of potential issues with driver cancellations and waiting times R65R67.

Head-to-head: bitaksi vs Uklon
YallaGo! book a taxi
4.8★ · 5,668 ratings · Free

YallaGo! book a taxi is described as a reliable app with fair prices and safe service in Damascus R79. Users appreciate its reasonable pricing compared to other options R79. However, a common complaint is that the final price charged by drivers is often higher than the price displayed in the app R81. Some drivers are reported to be unfamiliar with destinations, even when clearly specified R81. The app also lacks the option to choose cars with more than 4 seats R81. There are also reports of drivers not having change and issues with customer service not adequately addressing complaints R82.

Better for: YallaGo! book a taxi is better for users in Damascus looking for a generally reliable and safe taxi service with reasonable initial pricing R79. Users should be prepared for potential discrepancies between the app's estimated fare and the final payment, and drivers possibly not having exact change R81.

Head-to-head: bitaksi vs YallaGo! book a taxi
TaxiMe Client
4.8★ · 1,472 ratings · Free

TaxiMe Client is praised for being user-friendly, having fast response times, and allowing real-time car tracking . Users appreciate that drivers don't know the destination distance before accepting the ride . It works well in Sofia and uses multiple solid taxi companies . The app is particularly useful for people without a local phone line . However, the app is frequently described as glitchy, slow to load, and prone to crashes R95R96. Users have reported issues with card payment setup, receiving vague error messages . There are also serious complaints about drivers scamming passengers, demanding higher fares than agreed upon, and exhibiting dangerous driving .

Better for: TaxiMe Client is better for users in Sofia who need a taxi quickly and appreciate features like real-time tracking and transparent ride acceptance . It is also a good option for international visitors without a local phone number . However, users should be cautious about potential app glitches and driver misconduct R95.

Head-to-head: bitaksi vs TaxiMe Client
TAXA 4x35
4.8★ · 1,366 ratings · Free

TAXA 4x35 is a taxi app that provides functionality similar to Uber, including ordering, tracking drivers, in-app payment, and email receipts . Users appreciate the ability to set the price before the ride . Drivers are often described as professional, prompt, and knowledgeable R108. It is considered a good option for navigating Copenhagen, especially for visitors unfamiliar with the city or currency . However, the app has significant usability issues, such as not accepting phone numbers starting with '+1' (US country code) R107 and failing to recognize major hotel addresses . Some users find the app clunky R109, and there are reports of drivers taking long routes and overcharging R110.

Better for: TAXA 4x35 is better for users in Copenhagen who prefer a traditional taxi service with modern app features, including upfront pricing and driver tracking . It suits those who value professional and knowledgeable drivers R108. However, it is not suitable for users with US phone numbers or those who might encounter issues with address recognition R107.

Head-to-head: bitaksi vs TAXA 4x35
Stick with bitaksi if

You should stick with BiTaksi if you consistently have positive experiences with drivers who charge fairly and you find the app easy to use for getting around in Turkey .

Evidence note: No alternative had too few reviews to judge.

Frequently asked

Why do BiTaksi drivers charge more than the app's estimate?
BiTaksi drivers frequently charge more than the app's estimate because they manually enter the amount, often adding extra fees or simply charging a higher price than what was originally displayed or what the meter shows R1R6R9R21.
Does BiTaksi have reliable customer support?
BiTaksi's customer support is often reported as unresponsive and unhelpful, with users stating that their complaints about overcharging or other issues are ignored R4R7R21.
Can I pay with international credit cards on BiTaksi?
BiTaksi users have reported issues with the app not accepting international credit cards or failing to charge them, often resulting in users having to pay in cash R19R39.

What reviewers actually said

Built only from these 120 real reviews (foreign ones translated). Superscripts jump to the quote here. Apple has no per-review links, so [ref] opens that app's reviews on the App Store.

  1. [R1] bitaksi 1/5 · US Be Aware: The problem with this app is the driver enters the amount manually and most drivers charge extras.
  2. [R6] bitaksi 3/5 · US What’s the point?: I was under the impression that this app operated like Uber. To my great surprise, the final price was 25% higher than the one reflected in the app order originally. You will be charged by the meter regardless of what was displayed. There were plenty of taxis in the airport and I could’ve saved myself time instead of uploading and registering with this app. Don’t waste your time
  3. [R7] bitaksi 1/5 · US Drivers tell me to pay more!!!: Drivers tell me to pay more!!! I paid, and the app support dose not respond till today for this.
  4. [R9] bitaksi 3/5 · US Convenient but could be improved: The app is extremely convenient, especially given how hard it is for visitors to deal with taxis. But there are two area areas for possible improvement: 1. It is very hard to understand the pick up point. This can create confusion with drivers. 2. Literally every driver tried to add some sort of made up fee. I know this is part of the Taxi culture in Istanbul, but
  5. [R4] bitaksi 2/5 · US البرنامج جيد لكن اغلب السواقين نصابين: البرنامج جيد لكن السواقين نصابين والمشكلة الكبرى لما ارسل لخدمة العملاء مايردون ابداً. I came with my sick wife to Turkey for treatment, but most of the drivers scamming us which makes our trip more miserable, whenever i tried to contact the support and send them about what happened. 100% ignoring us. Most of the time almost we are having a fight and calling
  6. [R21] bitaksi 1/5 · US An irresponsible and dishonest company: This company is absolutely terrible. The drivers are dishonest and manipulative, one of them scammed me by charging €50 instead of €5. I immediately contacted customer support through every possible channel, including calls and messages, but they did nothing to resolve the issue. The support team is completely useless, and the overall service is unacceptab
  7. [R10] bitaksi 1/5 · US Fraud! They keep charging my card after paying cash. Avoid this app.: Avoid this app, they will charge your card for rides you paid in cash, and keep charging it after you remove it. I used Bitaksi three times in Istanbul. The first ride I paid by credit card through the app, no issues. For the next two rides I selected “Cash” in the app and paid the driver directly. The app confirmed cash paym
  8. [R15] bitaksi 3/5 · GB Potentially good: Late morning, mid week, urban Antalya. Attempted to order taxis with plenty shown in locality on 5 occasions. Each time either no taxi would accept the 11km job, or the request would be accepted then later cancelled. On one occasion a guy arrived offering a taxi at triple the advertised price claiming that Bitaksi was unavailable. No obvious status issue on app. Feels as though a
  9. [R16] bitaksi 1/5 · US Another way to scam people into paying twice: Never had this problem with Uber, but basically I got charged twice because once it was time to pay, the app wouldn’t work. After I paid the taxi in card payment, I refreshed the app and saw it that the payment went thru. Never again would trust an app made by Turks who love to scam everything in sight.
  10. [R19] bitaksi 1/5 · US Doesn’t accept international credit cards: The app has a non-intuitive interface and is pretty buggy. I tried using two different credit cards with it. It will take the card data, but then it isn’t able to charge the card, so I ended up paying in cash. Also, the drivers won’t honor the discounted rides offered by the app, as a result you end up paying more than what the app suggests before you tak
  11. [R3] bitaksi 3/5 · US Too many cancels: If connection is close i noticed too many cancalation
  12. [R18] bitaksi 3/5 · GB Ok app: Easy to understand, the final fare will be given by taxi driver. Most drivers will contact you to tell you they’ve accepted the journey. One of them told be my trip would be €20! I guess you can agree to a price before taking the journey. Divers will drop the job if someone flags them even if you’re at the door.
  13. [R51] TaxiF 1/5 · US No customer service: Contacted the customer service to ask about few things in the app , they replied after 2 hours with wrong answers. A very bad start. Will never try it
  14. [R52] TaxiF 5/5 · US Masalllah: number 1 guy he is very professional and friendly keep it up bro l brother from another mother
  15. [R53] TaxiF 3/5 · US Complaining: Need more options to find and save and edit locations , and and cars took long time to reach
  16. [R56] TaxiF 3/5 · US Payment method: Please add Apple Pay with other payment methods options.
  17. [R65] Uklon 1/5 · US Terrible service: I want to share my negative experience with this company and their app. On 21.06.2026, I ordered a car for a specific time through the app, after which I received confirmation from the driver (unfortunately, I cannot attach a screenshot here). The car never arrived, causing my family to miss the bus, which cost me over $1000. When I called customer support, they told me to... · translated
  18. [R66] Uklon 5/5 · US Update: Clear, really great, you know how to do it, you're capable. · translated
  19. [R67] Uklon 3/5 · US Review: The last three trips, cars were found within a three-kilometer radius. I had to cancel some due to long waiting times. · translated
  20. [R68] Uklon 1/5 · US New design is terrible: Please bring back the old design, as the app has become very inconvenient to use. · translated
  21. [R79] YallaGo! book a taxi 2/5 · US Well made app!: The way to go in Damascus and very very reasonable priced! That’s what differentiates them from others
  22. [R80] YallaGo! book a taxi 4/5 · US The price is expensive despite fast arrival. · translated
  23. [R81] YallaGo! book a taxi 3/5 · US Still can be more better: Cons : - More expensive than usual taxi (with range 10k to 20k SYP per trip) - A lot of drivers don’t know where is the place you wanna go to (even if it was clear or you specified exactly where is it on the map) - the price is always higher than the one on the app - The most awful disadvantage is that YOU CANNOT CHOOSE MORE THAN 4 SEATS CAR ! - “VIP” cars are not VIP at
  24. [R82] YallaGo! book a taxi 1/5 · US They think they're Uber: They choose people you wouldn't ride with just to earn as much as they can, thinking that's how a company grows. They are uncomfortable to deal with, and when you complain, customer service thinks a few sweet words will make you forget your rights. How can someone with such a simple mind think everyone else is like them and will accept such mistakes! · translated
  25. [R93] TaxiMe Client 1/5 · US Another day another scam in Bulgaria: Did you know that the entire taxi system in Bulgaria is part of the mafia? It’s why Bulgaria is pretty much the only country in the world with running water that doesn’t have uber Just more Bulgarian corruption. That’s why you can’t have a working taxi and 2026 was not the year they finally fixed it 🤡
  26. [R94] TaxiMe Client 5/5 · US Great service !: Thanks!
  27. [R95] TaxiMe Client 3/5 · US Connection: Most of the time the app is not connecting for me or for the driver
  28. [R96] TaxiMe Client 1/5 · US Terrible: Very bad UX.
  29. [R107] TAXA 4x35 1/5 · US App won’t accept a phone number that starts with +1: I would like to use this app in Copenhagen but it won’t accept my phone number that starts with +1 and I am locked out of
  30. [R108] TAXA 4x35 5/5 · US Excellent 30 year veteran driver: Excellent 30 year veteran taxi drive with accident free record. Good conversation and he anticipated a protest congesting terminal 3 and asked if it was ok to drop me off at terminal 2. Excellent service.
  31. [R109] TAXA 4x35 3/5 · US Don’t expect a lot but can get the job done: If you’re expecting Uber or Lyft, it is far less convenient and the app is much more clunky. Eventually we were able to get a taxi and to our location, so it worked but it was a hassle.
  32. [R110] TAXA 4x35 1/5 · US Overcharged for taxi ride: I tried this taxi company. The driver took a long route and ended up charging about twice what I would have paid with Uber. Never again
  33. [R39] bitaksi 2/5 · US error messages, cards rejected: It did not accept my credit card and if I did not have cash on me I would have been in trouble. I tried to give a feedback after typing my feedback on their app submit gave me "given data is invalid" or sth. read the comments here, the app is garbage, yoir credit cars wont work and driver will scam you. just use uber. They could try charging your card upon adding it

Synthesized from 120 recent App Store reviews · updated July 2026 · View on the App Store