Verithiathe honest score on any app
Updated July 2026 · real, multi-region App Store reviews
Head-to-head

bitaksi vs TaxiMe Client

bitaksi 4.8★ · Free to download 40
Winner TaxiMe Client
TaxiMe Client 4.8★ · Free to download 65

For reliable taxi service with better app functionality, TaxiMe Client is the better choice, despite its own issues, as bitaksi struggles significantly with driver honesty and customer support.

Full reviews: bitaksi · TaxiMe Client

bitaksi, despite its higher number of ratings, suffers from widespread complaints about drivers overcharging, app payment issues, and unresponsive customer support. TaxiMe Client, while having some app glitches and occasional driver problems, generally offers a more reliable service with better transparency and customer support.

Head to head

Driver Honesty and Pricing edge: TaxiMe ClientR1R4R6R7
bitaksi Many bitaksi users report drivers manually entering higher amounts, overcharging, not using the meter, or demanding more than the app's estimated fare R1R4R6R7. Some drivers also try to add made-up fees .
TaxiMe Client TaxiMe Client users also report instances of drivers overcharging, particularly at the airport . However, some users note the actual price paid was less than the app's calculation . There's also a concern about a feature that allows users to add money to their bill to expand the search, potentially incentivizing drivers to wait .
App Functionality and Reliability tieR3R10R11R15
bitaksi bitaksi is described as easy to use by some R11, but many users experience issues with payment, especially with international credit cards not being accepted or being charged twice R10R16R19R25. There are also complaints about frequent cancellations by drivers R3R15 and difficulty finding taxis for short rides . Some users report problems with address matching and the app not working for US phone numbers .
TaxiMe Client TaxiMe Client has mixed reviews regarding functionality. Some find it works well, is user-friendly, and has fast response times . However, many users report the app being glitchy, loading slow, crashing, or having issues with account setup and payment . It also struggles to find taxis during peak hours .
Customer Support edge: TaxiMe ClientR4R7R10R22
bitaksi bitaksi users frequently report that customer support is unresponsive or unhelpful, especially when dealing with overcharging or fraud R4R7R10R22.
TaxiMe Client TaxiMe Client has at least one positive review for customer support, where a user successfully recovered a lost phone R90. However, some users mention issues with language barriers in notifications from support .
Driver Quality and Availability edge: TaxiMe ClientR2R3R4R5
bitaksi bitaksi has mixed reviews on driver quality. Some praise drivers as kind, professional, on time, and safe R2R5. However, many complaints mention drivers being dishonest, manipulative, drunk, or refusing short rides R4R22. Availability can also be an issue, with drivers canceling or not accepting rides R3R15.
TaxiMe Client TaxiMe Client users generally report good drivers and fast service . Drivers are often described as friendly . However, there are reports of dangerous driving , dirty cabs, and drivers smoking . Some users also face issues with drivers not showing up or cancelling .
Pick bitaksi if

You are a local in Turkey who understands the local taxi culture and is prepared to negotiate or dispute fares, as the app itself can be convenient for hailing a cab R11.

Pick TaxiMe Client if

You are in Sofia, Bulgaria, and need a taxi service that generally offers good driver quality, quick service, and responsive customer support for lost items .

Evidence note: Reviews for bitaksi are heavily skewed towards negative experiences, particularly concerning driver honesty and payment issues, despite its high lifetime rating. TaxiMe Client also has negative reviews, but they are more balanced with positive feedback, especially regarding driver service and overall reliability.

Frequently asked

Do bitaksi drivers overcharge?
Yes, many bitaksi users report drivers overcharging, manually entering higher amounts, not using the meter, or demanding more than the app's estimated fare, with some instances of prices being double the original estimate R1R4R6R7.
Is bitaksi reliable for payments?
bitaksi is often unreliable for payments, with users reporting issues such as international credit cards not being accepted, being charged twice for rides, or the app failing to process card payments R10R16R19R25.
Does TaxiMe Client work for tourists without a local phone number?
TaxiMe Client has issues with registration for international numbers, with users reporting that American numbers do not receive confirmation texts, making the app unusable for some tourists R77R117.
How is TaxiMe Client's customer support?
TaxiMe Client's customer support has received positive feedback, with one user successfully recovering a lost phone within 14 hours through their assistance R90.

What reviewers actually said

Built only from these 120 real reviews (foreign ones translated). Superscripts jump to the quote here. Apple has no per-review links, so [ref] opens that app's reviews on the App Store.

  1. [R1] bitaksi 1/5 · US Be Aware: The problem with this app is the driver enters the amount manually and most drivers charge extras.
  2. [R4] bitaksi 2/5 · US البرنامج جيد لكن اغلب السواقين نصابين: البرنامج جيد لكن السواقين نصابين والمشكلة الكبرى لما ارسل لخدمة العملاء مايردون ابداً. I came with my sick wife to Turkey for treatment, but most of the drivers scamming us which makes our trip more miserable, whenever i tried to contact the support and send them about what happened. 100% ignoring us. Most of the time almost we are having a fight and calling
  3. [R6] bitaksi 3/5 · US What’s the point?: I was under the impression that this app operated like Uber. To my great surprise, the final price was 25% higher than the one reflected in the app order originally. You will be charged by the meter regardless of what was displayed. There were plenty of taxis in the airport and I could’ve saved myself time instead of uploading and registering with this app. Don’t waste your time
  4. [R7] bitaksi 1/5 · US Drivers tell me to pay more!!!: Drivers tell me to pay more!!! I paid, and the app support dose not respond till today for this.
  5. [R3] bitaksi 3/5 · US Too many cancels: If connection is close i noticed too many cancalation
  6. [R10] bitaksi 1/5 · US Fraud! They keep charging my card after paying cash. Avoid this app.: Avoid this app, they will charge your card for rides you paid in cash, and keep charging it after you remove it. I used Bitaksi three times in Istanbul. The first ride I paid by credit card through the app, no issues. For the next two rides I selected “Cash” in the app and paid the driver directly. The app confirmed cash paym
  7. [R11] bitaksi 5/5 · US Easy to use: Easy to use and get around in turkey
  8. [R15] bitaksi 3/5 · US Taksi Sorunu: Taksi bulmak çok zor, taksimetre açık olmayınca gelmiyorlar. Heman large taksiyi oneriyor. Çok iptaller oluyor malesef…
  9. [R22] bitaksi 1/5 · US An irresponsible and dishonest company: This company is absolutely terrible. The drivers are dishonest and manipulative, one of them scammed me by charging €50 instead of €5. I immediately contacted customer support through every possible channel, including calls and messages, but they did nothing to resolve the issue. The support team is completely useless, and the overall service is unacceptab
  10. [R2] bitaksi 5/5 · US He deserves more stars: So environmentally friendly
  11. [R5] bitaksi 5/5 · US very reliable driver Turkish: Kesinlikle edilir, çok güvenilir sürücü: Very kind and professional driver. He was on time, drove safely, and was very helpful since my husband has difficulty walking. I really appreciated his patience and support. Highly recommend. Çok nazik ve profesyonel bir sürücüydü. Zamanında geldi, güvenli sürdü ve eşim yürümekte zorlandığı için çok yardımcı oldu. Sabır ve d
  12. [R16] bitaksi 1/5 · US Another way to scam people into paying twice: Never had this problem with Uber, but basically I got charged twice because once it was time to pay, the app wouldn’t work. After I paid the taxi in card payment, I refreshed the app and saw it that the payment went thru. Never again would trust an app made by Turks who love to scam everything in sight.
  13. [R19] bitaksi 1/5 · US Doesn’t accept international credit cards: The app has a non-intuitive interface and is pretty buggy. I tried using two different credit cards with it. It will take the card data, but then it isn’t able to charge the card, so I ended up paying in cash. Also, the drivers won’t honor the discounted rides offered by the app, as a result you end up paying more than what the app suggests before you tak
  14. [R25] bitaksi 1/5 · US Charge you twice: I use bitaksi 4 time, 2 times the driver gave money exactly from taximeter but the other times they charge me exactly twice from which taxi meter showed that’s the reason they don’t let uber to work in turkey because in uber you can not extra charge the passenger with no reason.
  15. [R77] TaxiMe Client 1/5 · US Doesn’t work with an American number: I’ve tried to register with two separate American numbers, one on Verizon, the other is a fully digital number on Google Voice. Neither one received a confirmation text to even be able to complete the signup. Who needs taxis the most? Tourists. If this is fixed I will change the rating, but in its current state it’s literally unusable. This is the exact same
  16. [R117] TaxiMe Client 1/5 · GB Impossible to use!: Requires phone validation and I tried twice on two UK numbers and never got the text, so waste of time. Also clunky app and blindly finding the switch to English was not easy.
  17. [R90] TaxiMe Client 5/5 · US Great customer support!: I left my phone in a taxi. Contacted taxime and within 14 hours the phone was returned! Great app for quickly getting around Sofia. Highly recommend.

Synthesized from 120 recent App Store reviews · updated July 2026 · View on the App Store