bitaksi vs Uklon

What reviewers actually said

Built only from these 120 real reviews (foreign ones translated). Superscripts jump to the quote here. Apple has no per-review links, so [ref] opens that app's reviews on the App Store.

1. [R1] bitaksi 1/5 · US Be Aware: The problem with this app is the driver enters the amount manually and most drivers charge extras.
2. [R6] bitaksi 3/5 · US What’s the point?: I was under the impression that this app operated like Uber. To my great surprise, the final price was 25% higher than the one reflected in the app order originally. You will be charged by the meter regardless of what was displayed. There were plenty of taxis in the airport and I could’ve saved myself time instead of uploading and registering with this app. Don’t waste your time
3. [R7] bitaksi 1/5 · US Drivers tell me to pay more!!!: Drivers tell me to pay more!!! I paid, and the app support dose not respond till today for this.
4. [R12] bitaksi 3/5 · US Note: I ask the company to hold accountable the person who bargains with the customer over the price. During peak hours, some drivers tell the customer that they will take them for the price the driver wants, and they do not adhere to the app's pricing. Please issue a warning to the driver the first time, and after that, hold the driver accountable. Thank you. · translated
5. [R9] bitaksi 3/5 · US Convenient but could be improved: The app is extremely convenient, especially given how hard it is for visitors to deal with taxis. But there are two area areas for possible improvement: 1. It is very hard to understand the pick up point. This can create confusion with drivers. 2. Literally every driver tried to add some sort of made up fee. I know this is part of the Taxi culture in Istanbul, but
6. [R11] bitaksi 5/5 · US Easy to use: Easy to use and get around in turkey
7. [R17] bitaksi 5/5 · US Kolaylık: Mükemmel derecede işe yarar
8. [R19] bitaksi 1/5 · US Doesn’t accept international credit cards: The app has a non-intuitive interface and is pretty buggy. I tried using two different credit cards with it. It will take the card data, but then it isn’t able to charge the card, so I ended up paying in cash. Also, the drivers won’t honor the discounted rides offered by the app, as a result you end up paying more than what the app suggests before you tak
9. [R4] bitaksi 2/5 · US البرنامج جيد لكن اغلب السواقين نصابين: البرنامج جيد لكن السواقين نصابين والمشكلة الكبرى لما ارسل لخدمة العملاء مايردون ابداً. I came with my sick wife to Turkey for treatment, but most of the drivers scamming us which makes our trip more miserable, whenever i tried to contact the support and send them about what happened. 100% ignoring us. Most of the time almost we are having a fight and calling
10. [R22] bitaksi 1/5 · US An irresponsible and dishonest company: This company is absolutely terrible. The drivers are dishonest and manipulative, one of them scammed me by charging €50 instead of €5. I immediately contacted customer support through every possible channel, including calls and messages, but they did nothing to resolve the issue. The support team is completely useless, and the overall service is unacceptab
11. [R36] bitaksi 1/5 · US If you are reading this, please DO NOT use this Taksi service!: My recent experience with BiTaksi in Istanbul was extremely stressful and disappointing. The driver attempted to overcharge me by manually adding extra amounts to the fare at the end of the ride. The final price was nearly double the original estimate shown in the app. He clearly assumed I wouldn’t notice the manipulation. When I co
12. [R3] bitaksi 3/5 · US Too many cancels: If connection is close i noticed too many cancalation
13. [R15] bitaksi 3/5 · US Taksi Sorunu: Taksi bulmak çok zor, taksimetre açık olmayınca gelmiyorlar. Heman large taksiyi oneriyor. Çok iptaller oluyor malesef…
14. [R18] bitaksi 3/5 · US Bad experience: In Istanbul it’s not really working properly. I got fooled twice in 5 days by drivers. They don’t reset their taximeter and they charge what they want. Also if it is a short ride, like 2-3km they don’t want to come and they just cancel the ride without explanation. They also ask you to give cash instead of paying through the app. The app does not protect you as a user from being s
15. [R27] bitaksi 3/5 · GB Potentially good: Late morning, mid week, urban Antalya. Attempted to order taxis with plenty shown in locality on 5 occasions. Each time either no taxi would accept the 11km job, or the request would be accepted then later cancelled. On one occasion a guy arrived offering a taxi at triple the advertised price claiming that Bitaksi was unavailable. No obvious status issue on app. Feels as though a
16. [R10] bitaksi 1/5 · US Fraud! They keep charging my card after paying cash. Avoid this app.: Avoid this app, they will charge your card for rides you paid in cash, and keep charging it after you remove it. I used Bitaksi three times in Istanbul. The first ride I paid by credit card through the app, no issues. For the next two rides I selected “Cash” in the app and paid the driver directly. The app confirmed cash paym
17. [R16] bitaksi 1/5 · US Another way to scam people into paying twice: Never had this problem with Uber, but basically I got charged twice because once it was time to pay, the app wouldn’t work. After I paid the taxi in card payment, I refreshed the app and saw it that the payment went thru. Never again would trust an app made by Turks who love to scam everything in sight.
18. [R25] bitaksi 1/5 · US Charge you twice: I use bitaksi 4 time, 2 times the driver gave money exactly from taximeter but the other times they charge me exactly twice from which taxi meter showed that’s the reason they don’t let uber to work in turkey because in uber you can not extra charge the passenger with no reason.
19. [R65] Uklon 5/5 · US More than just a Taxi 100%: Today, Uklon support resolved my issue in a way that Privatbank's premium support couldn't. I accidentally sent money to the wrong place (it turned out to be a taxi driver), and with the help of the taxi service, my issue was resolved within 30 minutes, even though my request could have been ignored. Supporters Oleksandra and Ruslan, you are 🔥🔥🔥🔥 This is magic! The question of who to contact for a taxi is clear to everyone. · translated
20. [R89] Uklon 5/5 · US Support local business: The Uklon app has its share of bugs, but out of the taxi apps available in Ukraine, it is the most ethical. They even have real customer support that you can talk to!
21. [R44] bitaksi 2/5 · US error messages, cards rejected: It did not accept my credit card and if I did not have cash on me I would have been in trouble. I tried to give a feedback after typing my feedback on their app submit gave me "given data is invalid" or sth. read the comments here, the app is garbage, yoir credit cars wont work and driver will scam you. just use uber. They could try charging your card upon adding it
22. [R61] Uklon 1/5 · US Terrible service: I want to share my negative experience with this company and their app. On 06/21/2026, I ordered a car for a specific time through the app, after which I received confirmation from the driver (unfortunately, I can't attach a screenshot here). Well, the car didn't arrive, which caused my family to miss the bus, costing me over $1000. When I called customer support, they told me to... · translated
23. [R66] Uklon 3/5 · US On 3+: Sleighs and snowflakes are very cute. But why isn't there a proper notification when a taxi driver cancels a ride? No proper in-app notifications! Support says "it's all there," but they couldn't even find where it was! Also, I don't understand why payment pre-authorization happens immediately, and not when the driver arrives at the pickup point. The driver changes their mind, and I have to wait for the cancellation and check my balance? · translated
24. [R98] Uklon 1/5 · US Deleting the app. They left my wife and child outside the hospital in the cold: I've been using the service since it was just in a browser, but all good things come to an end. The scheme: I'm a driver, I arrive at an order, and there's a mom with a child (in my case, my wife and child were being discharged from the hospital after inpatient care). Bingo! I cancel the order because I supposedly don't drive children, and I earn 50% of the trip. Is that okay? Yes, that's okay! · translated
25. [R100] Uklon 1/5 · US I do not recommend Uklon: The driver canceled the order. 130 UAH was deducted from my account. The operator endlessly argues that I am wrong because I have not thoroughly studied all the features of the application. · translated