Uklon

What reviewers actually said

Built only from these 120 real reviews (foreign ones translated). Superscripts jump to the quote here. Apple has no per-review links, so [ref] opens that app's reviews on the App Store.

1. [R72] 5/5 · US Lifesaver: I use this app every time when I visit Ukraine and need a ride. So fast, easy and convenient! Always having two kids with me I save my time and lots of efforts to get us to any place safely and affordable.
2. [R107] 5/5 · US Service review: Pickup time - 5+ (Always says the car will be in 10 minutes, but consistently arrives in 5-6 minutes). Drivers - 5+ (Fulfill all requests without any complaints). Also, even a grandma can figure out the website; everything is intuitively clear! Thank you for having such a taxi service in Kyiv! · translated
3. [R114] 5/5 · US Excellent app: Always finds a car · translated
4. [R115] 5/5 · US Great improvements!!: I've been using the service for a long time. I'm happy about the constant improvements. The interface offers many options, and I found a car in 10 seconds!! Fantastic! · translated
5. [R60] 5/5 · US Good app: Easy to use for English speakers Love it
6. [R135] 5/5 · US Very useful, Best app for a foreigner in Ukraine.: This is a great app for foreigners. Just make sure you get the English version. All of the streets are in the memory of this app, so it is very easy and convenient to use. This is much cheaper than finding a taxi on the street.
7. [R141] 5/5 · US If you are foreigner use it!: Very good app for calling taxi who dont know Ukranian!
8. [R9] 5/5 · US More than just a Taxi 100%: Today, Uklon's support service resolved my issue in a way that Privatbank's premium support couldn't. I accidentally sent money to the wrong place (it turned out to be a taxi driver), and with the help of the taxi service, my issue was resolved within 30 minutes, even though my request could have been ignored. Supporters Oleksandra and Ruslan, you are 🔥🔥🔥🔥 This is magic! The question is who to contact for a taxi in all situations. · translated
9. [R8] 5/5 · US Update: Clear, just awesome, you know how to do it, you can do it. · translated
10. [R92] 4/5 · US The app is great! But...: I really like the new app design. Truly well done, very cool. Convenient, clear, and stylish. But I'm rating not just the app design, but the entire service, which is why it's 4 stars, not 5. Today I called a taxi, and a 'blakha' (unregistered car) arrived! Uklon, how can this be? Do you have no respect for the law or your customers? Why do you allow shady people to work for you on unregistered cars? · translated
11. [R95] 4/5 · US Good: Second update today. The design has changed drastically, it will take some time to figure out how everything works. It seems like a bit too much information is displayed... more minimalism is needed, in my opinion. · translated
12. [R123] 5/5 · US Good new design: I like new design
13. [R26] 5/5 · US Passenger Gazaturaeva Shoira: I really liked the drivers' service, polite guys, quickly navigate the area, clean car interior. An excellent alternative to Yandex, and the prices are even lower. Keep it up!👍👍👍👍👍💯💯💯🙏🙏 · translated
14. [R136] 5/5 · US A decent Uber alternative: Prices are good, easy and stress-free to use. I like it so far, we'll see how it goes later. · translated
15. [R152] 3/5 · US Price: The price is slightly higher than usual, but otherwise, it's quite normal. · translated
16. [R160] 3/5 · US Just okay: The app's design was done by a schoolchild, and the development by a not-so-skilled specialist - often something doesn't work (can't log in, can't enter an address). Overall, it's not bad and cheaper than competitors. I've been using the service even before the app appeared. Call success rate is about 90%. · translated
17. [R1] 1/5 · US Terrible service: I want to share my negative experience with this company and their application. On 21.06.2026, I ordered a car for a specific time through the application, after which I received confirmation from the driver (unfortunately, I can't attach a screenshot here). So, the car didn't arrive, which caused my family to miss the bus, costing me over $1000. When I called customer support, they told me that... · translated
18. [R3] 1/5 · US For Uklon: The app eats, but there are no taxi drivers. Better not to order. Review - 0. · translated
19. [R6] 1/5 · US Crap: A messed up taxi, the driver looks for a ride if he wants to, or doesn't. · translated
20. [R11] 1/5 · US Time: Very very late it can only find you a driver 1/10 of the time it asks you to keep increasing the price to find you a driver then it says sorry we coudnt find you a driver
21. [R7] 1/5 · US Terrible: Ripping me off for money
22. [R13] 2/5 · US No longer useful…: This app became a lot less useful when it began blocking all non-Ukrainian payment cards in 2024. It’s possible to pay cash, of course, but it’s ten times more inconvenient.
23. [R18] 1/5 · US Awful app: Asks you for additional payment just to speed up finding a car, charges you in advance and doesn’t have houses numeration on the map. I had waited 15 mins before getting notification “We couldn’t find a car for your order”.
24. [R25] 1/5 · US Payment system: Guys it's just the worst service The payment is down on your end but you cancel the trips. Uber kept the trips in the same situation and just gave a credit. You throw people standing on the streets. Just a bad treatment
25. [R2] 1/5 · US The new design is terrible: Please bring back the old design, because the app has become very inconvenient to use. · translated
26. [R79] 3/5 · US The last app design is terrible: I’m using Uklon for few years and i want to say that the last design of the app is absolutely terrible. Quite often i need to order taxi for my son or my parents remotely and it was ok with previous app, but new app try stick to my current location even if i’m abroad and do not allow me to order from one point in Kyiv to another point in Kyiv. So, please, change it
27. [R90] 3/5 · US Why?: Why fix what worked? After the update, it's impossible to see where the car is driving or where it's waiting. Do you have testers? · translated
28. [R91] 5/5 · US It used to be the best taxi calling app...: It turned from an informative app into a nonsensical shell; if everything was at hand before, and key information was always visible, now this full-screen map and confusing menus have ruined everything. · translated
29. [R4] 1/5 · US Terrible driver: Rude and probo
30. [R14] 1/5 · US Terrible service: It takes terribly long to find a car, drivers are rude. To drive 2 km, they inflate the price to almost 300 UAH, has the sun gotten to them? · translated
31. [R16] 2/5 · US T: I called a taxi. I was running very late, but had about 30 minutes to spare. They looked for a car for about 15 minutes, the taxi drove for about 10 minutes, and then the idiot taxi driver arrived at the wrong place, stopped, and said, 'I won't drive closer' (it would take him 2 minutes to drive), so I canceled. As a result, I was late for an important meeting and everything went to hell. Thanks, Uklon. · translated
32. [R41] 1/5 · US Service level below zero 😱👎: Highly NOT recommended. Drivers are mostly rude and unfriendly, support team isn’t really helpful. You will often get a driver who doesn’t know the city and area, will make you wait or walk around loosing time. Plus, 99% of drivers drive dangerously, at extremely high speeds and don’t show any respect to passengers. Use Bolt or Uber.
33. [R15] 1/5 · US Do not use Uklon: This is a terrible taxi service company. Drivers often include waiting time for which you are charged extra, even though there was no actual waiting. It incorrectly determines location; once my location was 2 km from the actual one. When calling their hotline, expect a 15-20 minute wait. · translated
34. [R21] 1/5 · US I do not recommend Uklon: The driver canceled the order. 130 UAH was debited from my account. The operator endlessly argues that I am wrong because I did not thoroughly study all the features of the application. · translated
35. [R22] 1/5 · US Driver has not arrived to requested location and cancellation fee was charged: So driver never arrived in requested by me location, I were not be able to run around in attempts to find him and cancer the ride. I was charge for cancellation fee, which costs as a half of my ride cost - I will NEVER use this app again, they are cheating people to take money. When I called operator providing all proof
36. [R5] 1/5 · US Does NOT work at all in Kovel!!! :(: Needs to be accurate for the city!!!!!!! 🤬
37. [R31] 2/5 · US Chooses detours: For about half a year now, Uklon has been routing from my home not along the direct road (which exists and hasn't disappeared), but along various detours. This is not due to traffic; Uklon does this at any time. A very unpleasant bug that adds to the cost of the trip. · translated
38. [R61] 1/5 · US Incorrect coordinates and payment work: !!!Bring back normal pickup point setting!!! 1) The pickup location changes to different coordinates, even though you manually set the point where the driver should wait. As a result, the driver arrives at the wrong place. 2) At one point, the payment method reset to cash! It's extremely inconvenient to find yourself in a situation where you've always paid by card and suddenly need to find cash. · translated
39. [R17] 1/5 · US No drivers: Searches terribly long and still no driver. · translated
40. [R19] 5/5 · US Doesn't work after several updates.: The app stopped working on 15.8.3. Content doesn't load. Before New Year's, the app worked fine. After two updates, the app is working again! Well done, you reacted quickly to the problem! You are the best!!! · translated
41. [R39] 1/5 · US Performance: App is working very slowly and lags there
42. [R68] 3/5 · US there’s room for improvement: loads terribly slow.
43. [R70] 1/5 · US Sad: They send pushes about GooglePay on iOS :/ When I clicked on it, the app completely froze, now it doesn't work and says something about the internet. · translated
44. [R23] 1/5 · US Very bad: I give 0 for cross-advertising of all sorts of nonsense. · translated
45. [R46] 1/5 · US Deception and garbage!: The developers write that they will soon release an update that will separate notifications so there won't be so much spam. This is ridiculous, as they've been claiming the same thing for over 3 months. Therefore, I tell everyone who downloads this app - it's garbage, spammy, and the employees brazenly lie using standard phrases to pull the wool over your eyes. There is correspondence. · translated
46. [R55] 1/5 · US Constantly spams!: Stop spamming with unrelated information!
47. [R38] 1/5 · US Sky high prices!: Boot price 80uah, this Uklon 213uah! Same address and 3.5km travel distance! Never again.
48. [R53] 1/5 · US Highly do not recommend: Most drivers don't know the city. You order a car, it arrives at the wrong place, and the driver is rude; they don't use online navigation. I used this app 7 times and had this problem 5 times. Also regarding prices. You can set an amount twice as high as Uklon's recommended price for someone to accept the order, but why, if there are better services? · translated
49. [R63] 5/5 · US Everything is good, but there's a resizing bug: Convenient, clear app, I like everything. I encountered a small bug. When a taxi is ordered and you're looking at trip info: if the driver's name is long, + there are nuances indicated in parentheses, like "doesn't hear", + arrival time, THEN you only see the middle part of the line. You don't see the beginning of the name and the minutes of the taxi's arrival time. The line doesn't scroll horizontally. · translated
50. [R20] 1/5 · US Deleting the app. They left my wife and child out in the cold by the hospital: I've been using the service since it was just in a browser, but all good things come to an end. The scheme: I'm a driver, I arrive at an order, and there's a mother with a child (in my case, my wife and child were discharged from the hospital after inpatient care). Bingo! I cancel the order because I supposedly don't drive children and earn 50% of the trip. Is that okay? Yes, it's okay! · translated