Uklon alternatives
Uklon users often look for alternatives due to issues with driver availability, app glitches, and customer service. Alternatives like Uber and Bolt offer wider availability and sometimes better pricing, while bitaksi and Gett focus on specific regional strengths, though some users report similar driver and pricing issues.
Why users look for alternatives to Uklon
- Drivers frequently cancel rides or don't show up, leading to missed appointments and long waits.R1R7R16R22
- The app often struggles to find available cars, sometimes requiring users to increase the price or waiting for extended periods only for the order to be cancelled.R3R22R26R32
- Users report issues with the app's design, including it being inconvenient, slow to load, and having inaccurate location services.R4R9R12R15
- Customer support is sometimes unhelpful, with issues like drivers charging for non-existent waiting time or cancellation fees even when the driver didn't arrive.R1R6R28R38
- Some users experience problems with payment, including pre-authorization issues, inability to use non-Ukrainian cards, or being charged for cancelled rides.R6R19R24R31
- Drivers can be unprofessional, rude, or refuse to provide requested services like child seats, despite the option being selected.R10R26R28R30
The alternatives
Uber offers a widely recognized ride-hailing service with a focus on driver quality and customer service. Many users appreciate polite and helpful drivers, especially with luggage or specific requests like female drivers R52R55R61R63.
Better for: Uber is better for users who prioritize reliable, polite drivers and assistance with luggage R52R55R63. It's also suitable for those who value the option to request specific driver preferences, such as a female driver R61.
Head-to-head: Uklon vs UberBolt is often seen as a cheaper alternative to Uber in some regions, with good drivers and vehicle quality R66R75. The app is generally considered good, though some functionalities need improvement R65.
Better for: Bolt suits users looking for a potentially more affordable ride-hailing option compared to Uber, especially in regions where it's well-established R66R75. It's also good for those who value vehicle quality and polite drivers R75.
Head-to-head: Uklon vs Boltbitaksi provides a reliable service with professional and kind drivers who are often on time and drive safely R83R86. The app is generally easy to use for navigating in Turkey R88.
Better for: bitaksi is better for users in Turkey who value reliable, professional, and safe drivers R83R86. It's also suitable for those who prefer an easy-to-use app for local transportation R88.
Head-to-head: Uklon vs bitaksiGett offers good drivers who are courteous and friendly, providing pleasant rides R94R96R98. The app can be super for new joiners due to promotions R100.
Better for: Gett is suitable for users who prioritize friendly and courteous drivers for a pleasant ride experience R94R96. New users might also find value in its promotional offers R100.
Head-to-head: Uklon vs GettObr is praised for its smooth and fast app experience, offering clear security, useful features, and ongoing discounts R111. Drivers are generally good, polite, and come on time R111R112R117. Customer support is also noted for being available and quick to respond R111.
Better for: Obr is ideal for users who value a smooth, fast, and secure app experience with good customer support and discounts R111. It's also a good choice for those who appreciate polite and punctual drivers R112R117.
Head-to-head: Uklon vs ObrYou should stick with Uklon if you value supporting local businesses and appreciate their customer support, which some users find effective in resolving issues . It might also be a good choice if you've had positive experiences with their drivers and find the app convenient for your specific needs .
Evidence note: Obr has some conflicting reviews regarding pricing and driver behavior, but enough positive feedback to include.
Frequently asked
Why do Uklon users look for alternatives?
Is Uber more reliable than Uklon?
Are Bolt drivers better than Uklon drivers?
Does bitaksi have issues with drivers or pricing?
What are the main complaints about Gett?
What reviewers actually said
Built only from these 120 real reviews (foreign ones translated). Superscripts jump to the quote here. Apple has no per-review links, so [ref] opens that app's reviews on the App Store.
- [R1] Uklon Terrible service: I want to share my negative experience with this company and their app. On 06/21/2026, I ordered a car for a specific time through the app, after which I received confirmation from the driver (unfortunately, I can't attach a screenshot here). So, the car didn't arrive, causing my family to miss the bus, which cost me over $1000. When I called customer support, they told me that... · translated
- [R7] Uklon For Uklon: The app has drivers, but there are no drivers. Better not to order. Review - 0 · translated
- [R16] Uklon Crap: This taxi is messed up, the driver looks for passengers if they want to, or not. · translated
- [R22] Uklon Time: Very very late it can only find you a driver 1/10 of the time it asks you to keep increasing the price to find you a driver then it says sorry we coudnt find you a driver
- [R3] Uklon Review: The last three trips, cars were found within a three-kilometer radius; I had to cancel some due to long waiting times. · translated
- [R26] Uklon Terrible service: It takes terribly long to find a car, and drivers are rude. For a 2 km ride, they charge almost 300 UAH. Did the sun bake their brains? · translated
- [R32] Uklon No drivers: It searches for an awfully long time and still no driver. · translated
- [R4] Uklon New design is terrible: Please bring back the old design, as the app has become very inconvenient to use. · translated
- [R9] Uklon Good service, lacking app: You have to type the address. Dropping a point is never accurate.
- [R12] Uklon there’s room for improvement: loads terribly slow.
- [R15] Uklon The last app design is terrible: I’m using Uklon for few years and i want to say that the last design of the app is absolutely terrible. Quite often i need to order taxi for my son or my parents remotely and it was ok with previous app, but new app try stick to my current location even if i’m abroad and do not allow me to order from one point in Kyiv to another point in Kyiv. So, please, change it
- [R6] Uklon 3+ rating: Sleighs and snowflakes are very cute. But why is there no proper notification when a taxi driver cancels a ride? No proper in-app messages! Support says "it's all there," but they couldn't even find it themselves! Also, I don't understand why payment pre-authorization happens immediately, not when the driver arrives at the location. The driver changes their mind, and I have to wait for the cancellation and check my balance? · translated
- [R28] Uklon Do not use Uklon: This is a terrible taxi service company. Drivers often enable waiting time, for which you incur an additional charge, even though there was no actual waiting. It incorrectly determines the location; once my location was 2 km from the real one. When calling their hotline, expect to wait 15-20 minutes. · translated
- [R38] Uklon I do not recommend Uklon: The driver canceled the order. 130 UAH was debited from my account. The operator endlessly argues that I am wrong because I did not thoroughly study all the features of the application. · translated
- [R19] Uklon Terrible: Ripping me off for money
- [R24] Uklon No longer useful…: This app became a lot less useful when it began blocking all non-Ukrainian payment cards in 2024. It’s possible to pay cash, of course, but it’s ten times more inconvenient.
- [R31] Uklon Card payment: I wish there was card payment! So far, they've only offered me cash rides! · translated
- [R10] Uklon Terrible driver: Rude and probo
- [R30] Uklon T: I called a taxi. I was running very late, but had about 30 minutes to spare. They searched for a car for about 15 minutes, the taxi drove for about 10 minutes, and then the idiot driver arrived at the wrong place, stopped, and said, "I'm not going to drive up" (it would take him 2 minutes), so I canceled. As a result, I was late for an important meeting and everything went to hell. Thanks, Uklon. · translated
- [R52] Uber Awesome Driver!: Kevin was an outstanding driver. I was first impressed by his timeliness and politeness… but that was just the beginning. We had an amazing conversation on the ride to the airport. What a great guy full of both wit and wisdom!
- [R55] Uber Excellent Ride: Driver assisted with finding pick up location at the airport and patiently waited for me to arrive. Discussed World Cup and recommended places to eat. Thanks
- [R61] Uber Thank you Kathy!: Requested a female only driver as I was alone, am extremely petite and was leaving the eye Dr. with my eyes dilated to meet up with my husband at the beach. Kathy made me feel completely safe and comfortable and double checked to be sure I was being dropped off in the right place since I could barely see.
- [R63] Uber Pleasant and very helpful: Jose was very helpful with our luggage. My wife had had a recent surgery and we had 5 pieces of luggage. He went above and beyond what we needed
- [R65] Bolt Good app, but some functionality needs fixing in their algorithm: Bolt has good drivers and the service is nice, but the app says “2 minutes” for a ride, you order, and then it can’t find drivers for 10 minutes and then finally finds you one that is 15 minutes away. Idk why. They used to be somewhat accurate? But the estimated wait times need to be updated
- [R66] Bolt Often Cheaper and Better than Uber: I’ve had a much easier time getting bolt rides in the UK then Ubers
- [R69] Bolt Bolt: Nice ride
- [R72] Bolt Kuwait: Very good
- [R80] bitaksi He deserves more stars: So environmentally friendly
- [R83] bitaksi very reliable driver Turkish: Kesinlikle edilir, çok güvenilir sürücü: Very kind and professional driver. He was on time, drove safely, and was very helpful since my husband has difficulty walking. I really appreciated his patience and support. Highly recommend. Çok nazik ve profesyonel bir sürücüydü. Zamanında geldi, güvenli sürdü ve eşim yürümekte zorlandığı için çok yardımcı oldu. Sabır ve d
- [R86] bitaksi Good driver: Very good driver
- [R88] bitaksi Easy to use: Easy to use and get around in turkey
- [R94] Gett Great Driver: Enjoyed the ride!
- [R96] Gett The driver: The driver Moshe Yerushalmi Is the best
- [R98] Gett Excellent: And again, excellent. · translated
- [R100] Gett Love the promo for new joiners!: Super!
- [R108] Obr best app: 👏🏻the best
- [R111] Obr Great Experience & Reliable App: My experience with the app has been very positive It’s smooth and fast to use, with clear and reliable security. It offers great features and useful services, along with ongoing discounts. What I liked the most was the support, always available and quick to respond. Honestly, it’s an app worth trying, and I highly recommend it
- [R112] Obr Drivers need to make less phone calls to get the right location: It’s a good app, drivers come on time and they are polite and somewhat not annoying. The things that I didn’t like are that the driver calls one or two times to confirm the exact location, although the location is provided on the gps; also I was charged more than the stipulated fee because of the roundabouts!!! Again it’s a good ap
- [R117] Obr Thank you: I thank the driver, he was very efficient and active. I hope he will be rewarded. · translated
- [R53] Uber Every time I call an uber now the app tries to make me upgrade to priority: Not sure if this is a way for uber to try to make more $ or what, but it’s getting really annoying. Every time I call an uber recently (which is very often), the app tries to make me upgrade to priority for a faster pick up. If I don’t upgrade, then an uber is never called. It’s been taking forever
- [R56] Uber Price increase: Uber prices have increased a lot and the more u use it, the higher price it gives u for the same route.
- [R67] Bolt Drivers cancel too much: Drivers cancel too much. Need better incentives
- [R73] Bolt Drivers have no patience: We would literally be at the stop and they would cancel the trip ?!no one turns the AC on even when we request it
- [R75] Bolt Best of Lisboa: The drivers and quality of the vehicles are perfect! Keep up the good work Team Bolt!!!⭐️⭐️⭐️⭐️⭐️
- [R79] bitaksi Be Aware: The problem with this app is the driver enters the amount manually and most drivers charge extras.
- [R81] bitaksi Too many cancels: If connection is close i noticed too many cancalation
- [R82] bitaksi البرنامج جيد لكن اغلب السواقين نصابين: البرنامج جيد لكن السواقين نصابين والمشكلة الكبرى لما ارسل لخدمة العملاء مايردون ابداً. I came with my sick wife to Turkey for treatment, but most of the drivers scamming us which makes our trip more miserable, whenever i tried to contact the support and send them about what happened. 100% ignoring us. Most of the time almost we are having a fight and calling
- [R84] bitaksi What’s the point?: I was under the impression that this app operated like Uber. To my great surprise, the final price was 25% higher than the one reflected in the app order originally. You will be charged by the meter regardless of what was displayed. There were plenty of taxis in the airport and I could’ve saved myself time instead of uploading and registering with this app. Don’t waste your time
- [R93] Gett Drivers always cancel: I don’t know what’s been happening on Gett but drivers are always canceling. There needs to be a penalty on drivers for canceling so much. It’s almost unusable. You have to be ready 30 min before to ensure you get a Gett on time. Ridiculous.
- [R95] Gett Tracks you in the background while you’re not using it: Major privacy concerns. Do not recommend Now adding that they have added some insane fees. £15 per booking.
- [R97] Gett App does not route correctly: I almost cancelled a ride because the app said the driver was 20 minutes away due to a routing error despite only being 3 minutes away. The driver said it is a recurring problem issue with the app.
- [R99] Gett Surge charge: I was taking my cat to the vet and didn’t notice the surge pricing. The vet is five minutes away and they charged 18 pounds. I recognize that they can do this, but I think it’s a poor business model. I’m switching to Jump, which has no fees. For now I may (or may not) have to wait a little longer to get a taxi, but soon enough people will catch on and there will be more drivers wanti
- [R107] Obr Recomed careem instead: The drivers are actually really good but the app it self just steals monet from thier customers ive been robbed arnd 5k in 3 days absolutely ridiculous and a such a joke would reccomnd careem much better
- [R109] Obr Price increase: Prices are high. · translated
- [R110] Obr Dont use it: They charge literally double the amount shown in the app. Please, no one should use it, they are liars.
Synthesized from 120 recent App Store reviews · updated July 2026 · View on the App Store