Verithiathe honest score on any app
Updated July 2026 · real, multi-region App Store reviews
Head-to-head

Uklon vs bitaksi

Uklon 4.8★ · Free to download 70
Winner bitaksi
bitaksi 4.8★ · Free to download 80

Pick Bitaksi for a more reliable experience despite some user complaints.

Full reviews: Uklon · bitaksi

Bitaksi has a higher lifetime rating and more reviews overall, indicating a generally more positive reception compared to Uklon. However, both apps face significant challenges with driver reliability and pricing transparency.

Head to head

features edge: bitaksiR9R43R66R81
Uklon Uklon offers features like live tracking and support for local businesses, but users mention issues with address accuracy and app design.
bitaksi Bitaksi is noted for its convenience and ease of use, but users frequently complain about pricing discrepancies and driver behavior.
ease of use edge: bitaksiR35R49R66R115
Uklon Uklon users appreciate its intuitive design but express frustration with recent updates that complicate navigation.
bitaksi Bitaksi is generally seen as user-friendly, although some users find the interface confusing and report difficulties with payment processing.
reliability edge: bitaksiR22R28R63R70
Uklon Uklon has faced criticism for long wait times and driver cancellations, impacting user trust.
bitaksi Bitaksi users report a mix of reliable drivers and instances of overcharging, but overall, it seems to maintain better reliability.
price/value tieR19R25R66R102
Uklon Uklon is often seen as a cost-effective option, but users report unexpected charges and payment issues.
bitaksi Bitaksi users frequently mention hidden fees and price increases after rides, which diminishes perceived value.
support edge: UklonR29R42R64R82
Uklon Uklon users have had mixed experiences, with some praising quick resolutions while others report long wait times and unhelpful support.
bitaksi Bitaksi users overwhelmingly complain about unresponsive customer service, making it difficult to resolve issues.
Pick Uklon if

you want to support a local business with a potentially more ethical approach.

Pick bitaksi if

you prioritize reliability and ease of use in a taxi app.

Evidence note: Both apps have user complaints, but Bitaksi's higher rating and more extensive user base suggest a generally better experience despite significant issues.

Frequently asked

Which app has better overall ratings?
Bitaksi has a higher lifetime rating of 4.83 compared to Uklon's 4.79, indicating a more favorable reception.

What reviewers actually said

Built only from these 120 real reviews (foreign ones translated). Superscripts jump to the quote here. Apple has no per-review links, so [ref] opens that app's reviews on the App Store.

  1. [R9] Uklon 3/5 · US Good service, lacking app: You have to type the address. Dropping a point is never accurate.
  2. [R43] Uklon 5/5 · US Lifesaver: I use this app every time when I visit Ukraine and need a ride. So fast, easy and convenient! Always having two kids with me I save my time and lots of efforts to get us to any place safely and affordable.
  3. [R66] bitaksi 3/5 · US What’s the point?: I was under the impression that this app operated like Uber. To my great surprise, the final price was 25% higher than the one reflected in the app order originally. You will be charged by the meter regardless of what was displayed. There were plenty of taxis in the airport and I could’ve saved myself time instead of uploading and registering with this app. Don’t waste your time
  4. [R81] bitaksi 3/5 · US Just about ok: BiTaksi in Istanbul does not have dedicated drivers or cars. It calls regular yellow taxis. The payment can be through app; or through credit card or by cash. However not all yellow cabs have credit card machines. Better to settle payment terms at the beginning after taxi arrives. And always good to ask the driver to start the meter. The App does not calculate the fare. Some drive
  5. [R35] Uklon 5/5 · US Good app: Easy to use for English speakers Love it
  6. [R49] Uklon 5/5 · US It used to be the best taxi app....: From an informative program, it has turned into a delusional shell. Before, everything was at hand and the main information was always visible, but now this full-screen map and confusing menus have ruined everything. · translated
  7. [R115] bitaksi 4/5 · US Unusable with US phone number: Keeps asking for activation and more than ten tries to activate using WhatsApp results in indecipherable error. Can’t use at all. If it worked it could’ve been a useful app perhaps. Avoid it if you are traveling to Turkey. Seems like it’s made for those who love locally
  8. [R22] Uklon 1/5 · US Time: Very very late it can only find you a driver 1/10 of the time it asks you to keep increasing the price to find you a driver then it says sorry we coudnt find you a driver
  9. [R28] Uklon 1/5 · US Terrible service: It takes an awfully long time to find a car, and the drivers are rude. For a 2 km ride, they charge almost 300 UAH. Are they crazy? · translated
  10. [R63] bitaksi 3/5 · US Too many cancels: If connection is close i noticed too many cancalation
  11. [R70] bitaksi 1/5 · US Fraud! They keep charging my card after paying cash. Avoid this app.: Avoid this app, they will charge your card for rides you paid in cash, and keep charging it after you remove it. I used Bitaksi three times in Istanbul. The first ride I paid by credit card through the app, no issues. For the next two rides I selected “Cash” in the app and paid the driver directly. The app confirmed cash paym
  12. [R19] Uklon 1/5 · US Terrible: Ripping me off for money
  13. [R25] Uklon 2/5 · US No longer useful…: This app became a lot less useful when it began blocking all non-Ukrainian payment cards in 2024. It’s possible to pay cash, of course, but it’s ten times more inconvenient.
  14. [R102] bitaksi 1/5 · US Real price higher: Showed 230-270, ended up with 300 + 50 service fee, what's service fee ?
  15. [R29] Uklon 5/5 · US Support local business: The Uklon app has its share of bugs, but out of the taxi apps available in Ukraine, it is the most ethical. They even have real customer support that you can talk to!
  16. [R42] Uklon 1/5 · US Driver has not arrived to requested location and cancellation fee was charged: So driver never arrived in requested by me location, I were not be able to run around in attempts to find him and cancer the ride. I was charge for cancellation fee, which costs as a half of my ride cost - I will NEVER use this app again, they are cheating people to take money. When I called operator providing all proof
  17. [R64] bitaksi 2/5 · US البرنامج جيد لكن اغلب السواقين نصابين: البرنامج جيد لكن السواقين نصابين والمشكلة الكبرى لما ارسل لخدمة العملاء مايردون ابداً. I came with my sick wife to Turkey for treatment, but most of the drivers scamming us which makes our trip more miserable, whenever i tried to contact the support and send them about what happened. 100% ignoring us. Most of the time almost we are having a fight and calling
  18. [R82] bitaksi 1/5 · US An irresponsible and dishonest company: This company is absolutely terrible. The drivers are dishonest and manipulative, one of them scammed me by charging €50 instead of €5. I immediately contacted customer support through every possible channel, including calls and messages, but they did nothing to resolve the issue. The support team is completely useless, and the overall service is unacceptab
  19. [R61] bitaksi 1/5 · US Be Aware: The problem with this app is the driver enters the amount manually and most drivers charge extras.
  20. [R62] bitaksi 5/5 · US He deserves more stars: So environmentally friendly

Synthesized from 120 recent App Store reviews · updated July 2026 · View on the App Store