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Updated July 2026 · real, multi-region App Store reviews
Head-to-head

bitaksi vs TAXA 4x35

bitaksi 4.8★ · Free to download 40
Winner TAXA 4x35
TAXA 4x35 4.8★ · Free to download 60

TAXA 4x35 is a better choice for international travelers due to its more reliable pricing and better app functionality for booking, despite issues with US phone number verification, while bitaksi is plagued by driver scams and poor customer support.

Full reviews: bitaksi · TAXA 4x35

bitaksi, while widely used in Turkey, faces significant criticism for drivers overcharging and customer support failing to address these issues. TAXA 4x35, operating in Copenhagen, offers a more reliable experience with transparent pricing, though it has notable problems with international phone number verification.

Head to head

Pricing and Transparency edge: TAXA 4x35R1R6R7R18
bitaksi bitaksi users frequently report being overcharged, with drivers manually entering higher amounts or not honoring app estimates, sometimes doubling the price R1R6R7R25. Many drivers also refuse short rides or demand cash instead of app payments R18.
TAXA 4x35 TAXA 4x35 generally offers transparent pricing, with users appreciating the ability to set the price before the ride . However, some users did report being overcharged due to drivers taking long routes or keeping meters running , and one review mentioned pre-paid prices being 30% over normal .
Driver Behavior and Reliability edge: TAXA 4x35R4R5R8R9
bitaksi Many bitaksi users report issues with drivers, including attempts to scam, overcharge, or refuse rides R4R9R18. There are also reports of drivers being rude or driving under the influence . However, some users had positive experiences with kind, professional, and safe drivers R5R8.
TAXA 4x35 TAXA 4x35 drivers are generally described as professional, prompt, and informative . However, there are isolated reports of rude or controlling drivers and instances of drivers overcharging .
App Functionality and Ease of Use tieR3R9R11R15
bitaksi bitaksi is described as convenient and easy to use by some R11, but others find its interface non-intuitive and buggy R19R44. Issues include difficulty understanding pickup points R9, problems with international credit cards R19R44, and address matching problems . Some users also report no drivers available or frequent cancellations R3R15.
TAXA 4x35 TAXA 4x35 is praised for being easy to use, slick, and comprehensive, with features like GPS tracking and in-app messaging . However, it has significant issues for international users, particularly with US phone numbers not being accepted for verification R61R67R71R81. Some also find the UI clunky, with difficulty finding destinations or recognizing addresses .
Customer Support edge: TAXA 4x35R4R7R22R36
bitaksi bitaksi's customer support is widely criticized for being unresponsive and unhelpful, especially when users report overcharging or scams R4R7R22R36. Some users were ignored entirely after reporting issues R4.
TAXA 4x35 Reviews for TAXA 4x35 do not frequently mention customer support interactions, either positive or negative. One user mentioned being reimbursed for an overcharge , suggesting some level of support, but another noted a lack of online options to fix app bugs .
Pick bitaksi if

you are a local in Turkey who understands the local taxi culture and can negotiate fares, or if you need a taxi in an area where bitaksi is the only viable option.

Pick TAXA 4x35 if

you are traveling in Copenhagen and can successfully verify your account with a non-US phone number, and prioritize transparent pricing and professional drivers over potentially clunky app navigation.

Evidence note: bitaksi has a significantly larger number of reviews, providing a broader range of user experiences, both positive and negative. TAXA 4x35's reviews are heavily skewed towards issues with international phone number verification, which impacts a large segment of potential users.

Frequently asked

Does bitaksi accept international credit cards?
bitaksi users report significant issues with the app not accepting international credit cards, often leading them to pay in cash R19R44.
Can I use TAXA 4x35 with a US phone number?
No, TAXA 4x35 does not reliably work with US phone numbers; many users report being unable to create an account or receive SMS verification codes due to the app not recognizing the +1 country code or reaching SMS limits R61R67R71R81.
Are bitaksi drivers known for overcharging?
Yes, many bitaksi users report that drivers frequently overcharge, manually entering inflated amounts, not using the meter, or charging significantly more than the app's estimated fare R1R6R7R25.

What reviewers actually said

Built only from these 120 real reviews (foreign ones translated). Superscripts jump to the quote here. Apple has no per-review links, so [ref] opens that app's reviews on the App Store.

  1. [R1] bitaksi 1/5 · US Be Aware: The problem with this app is the driver enters the amount manually and most drivers charge extras.
  2. [R6] bitaksi 3/5 · US What’s the point?: I was under the impression that this app operated like Uber. To my great surprise, the final price was 25% higher than the one reflected in the app order originally. You will be charged by the meter regardless of what was displayed. There were plenty of taxis in the airport and I could’ve saved myself time instead of uploading and registering with this app. Don’t waste your time
  3. [R7] bitaksi 1/5 · US Drivers tell me to pay more!!!: Drivers tell me to pay more!!! I paid, and the app support dose not respond till today for this.
  4. [R18] bitaksi 3/5 · US Bad experience: In Istanbul it’s not really working properly. I got fooled twice in 5 days by drivers. They don’t reset their taximeter and they charge what they want. Also if it is a short ride, like 2-3km they don’t want to come and they just cancel the ride without explanation. They also ask you to give cash instead of paying through the app. The app does not protect you as a user from being s
  5. [R4] bitaksi 2/5 · US البرنامج جيد لكن اغلب السواقين نصابين: البرنامج جيد لكن السواقين نصابين والمشكلة الكبرى لما ارسل لخدمة العملاء مايردون ابداً. I came with my sick wife to Turkey for treatment, but most of the drivers scamming us which makes our trip more miserable, whenever i tried to contact the support and send them about what happened. 100% ignoring us. Most of the time almost we are having a fight and calling
  6. [R5] bitaksi 5/5 · US very reliable driver Turkish: Kesinlikle edilir, çok güvenilir sürücü: Very kind and professional driver. He was on time, drove safely, and was very helpful since my husband has difficulty walking. I really appreciated his patience and support. Highly recommend. Çok nazik ve profesyonel bir sürücüydü. Zamanında geldi, güvenli sürdü ve eşim yürümekte zorlandığı için çok yardımcı oldu. Sabır ve d
  7. [R8] bitaksi 5/5 · US Good driver: Very good driver
  8. [R9] bitaksi 3/5 · US Convenient but could be improved: The app is extremely convenient, especially given how hard it is for visitors to deal with taxis. But there are two area areas for possible improvement: 1. It is very hard to understand the pick up point. This can create confusion with drivers. 2. Literally every driver tried to add some sort of made up fee. I know this is part of the Taxi culture in Istanbul, but
  9. [R3] bitaksi 3/5 · US Too many cancels: If connection is close i noticed too many cancalation
  10. [R11] bitaksi 5/5 · US Easy to use: Easy to use and get around in turkey
  11. [R15] bitaksi 3/5 · US Taksi Sorunu: Taksi bulmak çok zor, taksimetre açık olmayınca gelmiyorlar. Heman large taksiyi oneriyor. Çok iptaller oluyor malesef…
  12. [R22] bitaksi 1/5 · US An irresponsible and dishonest company: This company is absolutely terrible. The drivers are dishonest and manipulative, one of them scammed me by charging €50 instead of €5. I immediately contacted customer support through every possible channel, including calls and messages, but they did nothing to resolve the issue. The support team is completely useless, and the overall service is unacceptab
  13. [R36] bitaksi 1/5 · US If you are reading this, please DO NOT use this Taksi service!: My recent experience with BiTaksi in Istanbul was extremely stressful and disappointing. The driver attempted to overcharge me by manually adding extra amounts to the fare at the end of the ride. The final price was nearly double the original estimate shown in the app. He clearly assumed I wouldn’t notice the manipulation. When I co
  14. [R19] bitaksi 1/5 · US Doesn’t accept international credit cards: The app has a non-intuitive interface and is pretty buggy. I tried using two different credit cards with it. It will take the card data, but then it isn’t able to charge the card, so I ended up paying in cash. Also, the drivers won’t honor the discounted rides offered by the app, as a result you end up paying more than what the app suggests before you tak
  15. [R44] bitaksi 2/5 · US error messages, cards rejected: It did not accept my credit card and if I did not have cash on me I would have been in trouble. I tried to give a feedback after typing my feedback on their app submit gave me "given data is invalid" or sth. read the comments here, the app is garbage, yoir credit cars wont work and driver will scam you. just use uber. They could try charging your card upon adding it
  16. [R61] TAXA 4x35 1/5 · US App won’t accept a phone number that starts with +1: I would like to use this app in Copenhagen but it won’t accept my phone number that starts with +1 and I am locked out of
  17. [R67] TAXA 4x35 1/5 · US Bad app: The app won’t accept my cell number.
  18. [R71] TAXA 4x35 1/5 · US No country code for US: Can’t create an account because the app doesn’t recognize the us country code +1 how incredibly silly
  19. [R81] TAXA 4x35 1/5 · US Doesn’t work for foreign phone: I have not received the code.
  20. [R25] bitaksi 1/5 · US Charge you twice: I use bitaksi 4 time, 2 times the driver gave money exactly from taximeter but the other times they charge me exactly twice from which taxi meter showed that’s the reason they don’t let uber to work in turkey because in uber you can not extra charge the passenger with no reason.

Synthesized from 120 recent App Store reviews · updated July 2026 · View on the App Store