bitaksi vs YallaGo! book a taxi

What reviewers actually said

Built only from these 102 real reviews (foreign ones translated). Superscripts jump to the quote here. Apple has no per-review links, so [ref] opens that app's reviews on the App Store.

1. [R1] bitaksi 1/5 · US Be Aware: The problem with this app is the driver enters the amount manually and most drivers charge extras.
2. [R6] bitaksi 3/5 · US What’s the point?: I was under the impression that this app operated like Uber. To my great surprise, the final price was 25% higher than the one reflected in the app order originally. You will be charged by the meter regardless of what was displayed. There were plenty of taxis in the airport and I could’ve saved myself time instead of uploading and registering with this app. Don’t waste your time
3. [R7] bitaksi 1/5 · US Drivers tell me to pay more!!!: Drivers tell me to pay more!!! I paid, and the app support dose not respond till today for this.
4. [R10] bitaksi 1/5 · US Fraud! They keep charging my card after paying cash. Avoid this app.: Avoid this app, they will charge your card for rides you paid in cash, and keep charging it after you remove it. I used Bitaksi three times in Istanbul. The first ride I paid by credit card through the app, no issues. For the next two rides I selected “Cash” in the app and paid the driver directly. The app confirmed cash paym
5. [R3] bitaksi 3/5 · US Too many cancels: If connection is close i noticed too many cancalation
6. [R4] bitaksi 2/5 · US البرنامج جيد لكن اغلب السواقين نصابين: البرنامج جيد لكن السواقين نصابين والمشكلة الكبرى لما ارسل لخدمة العملاء مايردون ابداً. I came with my sick wife to Turkey for treatment, but most of the drivers scamming us which makes our trip more miserable, whenever i tried to contact the support and send them about what happened. 100% ignoring us. Most of the time almost we are having a fight and calling
7. [R5] bitaksi 5/5 · US very reliable driver Turkish: Kesinlikle edilir, çok güvenilir sürücü: Very kind and professional driver. He was on time, drove safely, and was very helpful since my husband has difficulty walking. I really appreciated his patience and support. Highly recommend. Çok nazik ve profesyonel bir sürücüydü. Zamanında geldi, güvenli sürdü ve eşim yürümekte zorlandığı için çok yardımcı oldu. Sabır ve d
8. [R9] bitaksi 3/5 · US Convenient but could be improved: The app is extremely convenient, especially given how hard it is for visitors to deal with taxis. But there are two area areas for possible improvement: 1. It is very hard to understand the pick up point. This can create confusion with drivers. 2. Literally every driver tried to add some sort of made up fee. I know this is part of the Taxi culture in Istanbul, but
9. [R11] bitaksi 5/5 · US Easy to use: Easy to use and get around in turkey
10. [R17] bitaksi 5/5 · US Kolaylık: Mükemmel derecede işe yarar
11. [R19] bitaksi 1/5 · US Doesn’t accept international credit cards: The app has a non-intuitive interface and is pretty buggy. I tried using two different credit cards with it. It will take the card data, but then it isn’t able to charge the card, so I ended up paying in cash. Also, the drivers won’t honor the discounted rides offered by the app, as a result you end up paying more than what the app suggests before you tak
12. [R22] bitaksi 1/5 · US An irresponsible and dishonest company: This company is absolutely terrible. The drivers are dishonest and manipulative, one of them scammed me by charging €50 instead of €5. I immediately contacted customer support through every possible channel, including calls and messages, but they did nothing to resolve the issue. The support team is completely useless, and the overall service is unacceptab
13. [R36] bitaksi 1/5 · US If you are reading this, please DO NOT use this Taksi service!: My recent experience with BiTaksi in Istanbul was extremely stressful and disappointing. The driver attempted to overcharge me by manually adding extra amounts to the fare at the end of the ride. The final price was nearly double the original estimate shown in the app. He clearly assumed I wouldn’t notice the manipulation. When I co
14. [R15] bitaksi 3/5 · US Taksi Sorunu: Taksi bulmak çok zor, taksimetre açık olmayınca gelmiyorlar. Heman large taksiyi oneriyor. Çok iptaller oluyor malesef…
15. [R18] bitaksi 3/5 · US Bad experience: In Istanbul it’s not really working properly. I got fooled twice in 5 days by drivers. They don’t reset their taximeter and they charge what they want. Also if it is a short ride, like 2-3km they don’t want to come and they just cancel the ride without explanation. They also ask you to give cash instead of paying through the app. The app does not protect you as a user from being s
16. [R27] bitaksi 3/5 · GB Potentially good: Late morning, mid week, urban Antalya. Attempted to order taxis with plenty shown in locality on 5 occasions. Each time either no taxi would accept the 11km job, or the request would be accepted then later cancelled. On one occasion a guy arrived offering a taxi at triple the advertised price claiming that Bitaksi was unavailable. No obvious status issue on app. Feels as though a
17. [R12] bitaksi 3/5 · US Note: I ask the company to hold accountable the person who bargains with customers over the fare. During peak hours, some drivers tell customers they will take them for the price the driver wants, not adhering to the app's fare. I request that the driver be warned the first time, and then held accountable after that. Thank you. · translated
18. [R44] bitaksi 2/5 · US error messages, cards rejected: It did not accept my credit card and if I did not have cash on me I would have been in trouble. I tried to give a feedback after typing my feedback on their app submit gave me "given data is invalid" or sth. read the comments here, the app is garbage, yoir credit cars wont work and driver will scam you. just use uber. They could try charging your card upon adding it