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Updated July 2026 · real, multi-region App Store reviews
Better options than

HealthPartners® alternatives

HealthPartners® users often seek alternatives due to persistent app bugs, login issues, and missing or inconsistent features like scheduling appointments and viewing test results. Many report the app frequently redirects them to the website or fails to load crucial information. Alternatives offer more reliable functionality for managing health information and appointments.

Why users look for alternatives to HealthPartners®

The alternatives

Teladoc Health
4.8★ · 720,944 ratings · Free

Teladoc Health provides virtual healthcare visits and tools for tracking health data. Users appreciate the professionalism and kindness of providers during telehealth visits, which are described as easy and thorough . The app also connects with devices for tracking metrics like blood pressure and weight, though some users report issues with data syncing and multi-user support R53.

Better for: Teladoc Health is better for individuals seeking convenient, professional telehealth consultations, especially for routine care or prescription renewals . It may also suit those who want to track health metrics from connected devices, although multi-user support for devices is a reported limitation R53.

Head-to-head: HealthPartners® vs Teladoc Health
MyChart
4.6★ · 679,838 ratings · Free

MyChart is a widely used patient portal app that offers convenient access to medical information, test results, and appointment details. Users find it easy to navigate and appreciate being able to see test results in real-time R66. It also serves as an impressive communication tool, allowing patients to learn details about health concerns and tests .

Better for: MyChart is better for users who prioritize easy access to their medical records, test results, and appointment information R66. It is also suitable for those who value a clear communication tool for understanding health details .

Head-to-head: HealthPartners® vs MyChart
LiveWell with Advocate Aurora
4.7★ · 164,389 ratings · Free

LiveWell with Advocate Aurora aims to be a comprehensive app for managing healthcare, allowing users to ask doctors questions, schedule appointments, and view test results. Users appreciate having all these functions in one place . The app provides a lot of information, which some find beneficial .

Better for: LiveWell with Advocate Aurora is better for individuals who prefer a single app to manage various aspects of their healthcare, including doctor communication, appointment scheduling, and accessing test results .

Head-to-head: HealthPartners® vs LiveWell with Advocate Aurora
Welltory
4.7★ · 130,524 ratings · Free

Welltory provides insights into body data and recovery, with users finding it amazing and insightful for understanding their own bodies . It can recognize health conditions like Afib, indicating some level of accuracy R94.

Better for: Welltory is better for users interested in detailed personal health data, body insights, and recovery tracking . It suits those who want to learn more about their own physiological responses and potentially detect health anomalies R94.

Head-to-head: HealthPartners® vs Welltory
Ambetter Health
4.8★ · 45,928 ratings · Free

Ambetter Health offers an app that helps users manage their health insurance, including accessing ID cards and potentially earning rewards for healthy behaviors R108. Users appreciate the ease of use for basic functions .

Better for: Ambetter Health is better for individuals who are Ambetter Health insurance members and want an easy way to access their ID cards, manage their plan, and potentially benefit from health rewards R108.

Head-to-head: HealthPartners® vs Ambetter Health
Stick with HealthPartners® if

You should stick with HealthPartners® if you find its system and tools generally useful and appreciate the overall care provided by the organization, as some users have positive experiences with the system despite app issues . If recent updates have resolved previous problems for you, such as restoring access to appointments and test results, then the app may now meet your needs R17.

Evidence note: No alternatives had too few reviews to judge.

Frequently asked

Does HealthPartners® app allow scheduling appointments?
No, many users report that the HealthPartners® app does not allow direct appointment scheduling; instead, the appointment link often redirects to a website, or the functionality is missing or broken R7R14R47.
Can I see my test results on the HealthPartners® app?
Initially, some users could see test results, but recent updates have caused this feature to disappear or become inaccessible for many, often requiring them to log onto the website instead R3R24R29. However, one user noted a September 2024 update restored this functionality R17.
Are there login issues with the HealthPartners® app?
Yes, many users report significant login issues, including problems with authentication codes, Face ID not working, constant password changes, and the app getting stuck in login loops R10R13R35R37.
Is Teladoc Health suitable for prescription renewals?
Yes, Teladoc Health can be used for prescription renewals, though one user reported an issue where a video call was scheduled but the doctor called by phone instead R57.
Does MyChart make it easy to find upcoming appointments?
While MyChart is generally easy to navigate for test results, some users report difficulty finding their upcoming appointments within the app R68R77.

What reviewers actually said

Built only from these 120 real reviews (foreign ones translated). Superscripts jump to the quote here. Apple has no per-review links, so [ref] opens that app's reviews on the App Store.

  1. [R1] HealthPartners® 1/5 · US Never loads: Never loads properly for me, always have to go to the web page browser to click into messages and visits
  2. [R6] HealthPartners® 3/5 · US Issues with the UI in latest version: I’m assuming they’re aware, but messed up UI in current version. Seems to work, but lots of small gray boxes in mid line of app.
  3. [R12] HealthPartners® 3/5 · US Just meh: You always have to clear the app from your background if it doesn’t show your test results and says problem on our end it always buggy they need to better when it works it’s nice a app I’m tired of never seeing stuff when I first go in and have restart multiple times
  4. [R13] HealthPartners® 1/5 · US Garbage: This app (and full website) hasn’t worked for at least 48 hours. It repeatedly sends a verification code to enter, after you’ve entered your username and password, only to send you back to enter your username and password again, endlessly. It’s makes no sense for a site to be down during a work week for this long. I thought I may just need to update the app. It didn’t make a difference
  5. [R10] HealthPartners® 1/5 · US Find another way!: Authentication codes are a waste of my time. I won’t be checking in online anymore. And I don’t care if they are to keep my account protected. Find another way to protect my account than to waste my precious time waiting for a code! I’ll be going back to calling the dr office and checking in in person!
  6. [R18] HealthPartners® 3/5 · US Doesn’t work: If you change your password via email, but use the app to sign in, it doesn’t work
  7. [R35] HealthPartners® 2/5 · US New version doesn’t let you login: Was a great app. Doesn’t work anymore just reloads the login page constantly
  8. [R3] HealthPartners® 3/5 · US New update: no test results?: I have always really liked the health partners app because it’s easier to navigate than the website, but now I can’t see my test results unless I log onto the website. Is this because of data laws? I don’t understand this change and if it isn’t required by law I would appreciate being able to see my test results on the app. If someone could explain or change it back I
  9. [R5] HealthPartners® 5/5 · US Messaging is terrible: Why would you bury the Inbox? Important messages are sent and IT can’t even place a bell icon with an alert symbol on the corners to link to the inbox? Ridiculous. Also, no one can sign the consent forms because, on iOS, you can’t scroll to the bottom to submit. Is mobile check in even a real thing? What’s up with the department that’s supposed to fix this stuff?
  10. [R7] HealthPartners® 1/5 · US Needs Improvements: Missing the functionality to schedule appointments directly in app like MyChart can, the appointment link brings you to a website instead. Would be nice to be able to add yourself to a waitlist for all departments like you can for certain other appointments, especially speciality departments such as GI which takes like 6 months to get into. It would be very helpful to have a fu
  11. [R14] HealthPartners® 5/5 · US Was great: The app was great but, after the last update, we can longer schedule, modify, view appointments??? Why take an app backwards??
  12. [R2] HealthPartners® 4/5 · US Appointment check-in process is confusing: Have someone walk through the appointment check-in process. The verbiage used isn’t clear. After walking through the confirmation of health conditions and Drugs, a box pops up that says you’re ready for check in, and in that box, it says a button to see future appointments. It never confirms that you ARE checked in! And what’s the purpose of having a but
  13. [R9] HealthPartners® 3/5 · US Menu never loads at top: When trying to schedule appointments for my minor children, the fields are blank but clickable. I have to guess who I’m trying to make an appointment for or see a test result. Spend some money on tech please.
  14. [R22] HealthPartners® 1/5 · US Dental insurance: Your website and your app is not easy to navigate and there is no dental section-? so why do I even have dental insurance if I can’t even find a periodontist or a dentist? You absolutely need a new website developer in an app developer.
  15. [R26] HealthPartners® 4/5 · US Appointment won’t add to calendar: Like the app but can you fix the add to calendar feature? Pressing the button doesn’t do anything.
  16. [R32] HealthPartners® 4/5 · US Medication refills: There needs to be a way to request medication refills. Pharmacies cant submit refill requests for controlled medication, so the only option a patient has is to call the office and wait on hold to have the receptionist send a message to the doctor.
  17. [R46] HealthPartners® 1/5 · US Useless: The app has no way to find a doctor, the ID card page displays nothing, “My Plan” gives an error. This app serves no purpose at all.
  18. [R51] Teladoc Health 1/5 · US Doesn’t work: Constant recieve “something went wrong” unable to save or update food… it’s a solid waste of time!!
  19. [R52] Teladoc Health 5/5 · US Ongoing Symptoms: Big THANK YOU
  20. [R53] Teladoc Health 3/5 · US One person only: I like the devices. They are easy to setup. I don’t care for this app. If anyone else uses the device connected to your app then their data ends up in you. Annoying. There’s some adjustment that can be made for the data associated with the scale but tech support there’s no way to remove the data associated with the blood pressure. This should be an easy task to have multipl
  21. [R54] Teladoc Health 1/5 · US Glitchy app: Made me keep redoing my history and never saved the info.
  22. [R65] MyChart 2/5 · US Getting answers: It shouldn't take 2-3 business days for an answer. If you could talk to somebody on the phone you could get it resolved right away,faster. I have a procedure scheduled for Tuesday and need an answer by Sunday,and I asked Thursday for someone to change one word on title for insurance to cover it. Otherwise I pay out of pocket. I need one word changed to preventive. It's been sche
  23. [R66] MyChart 5/5 · US My chart app: Love using the my cart app so convenient and helpful. And easy to navigate
  24. [R67] MyChart 3/5 · US Well worth the price of admission!: The BEST!
  25. [R68] MyChart 2/5 · US Upcoming Appts: I cannot find anywhere on this app where my upcoming appts are listed. So that would be a zero star rating. On the other hand Test Results are posted and found easily. So averaged to a two star rating.
  26. [R79] LiveWell with Advocate Aurora 1/5 · US Horrible app and customer service: No help from staff at facilities and no live person to help via phone
  27. [R80] LiveWell with Advocate Aurora 5/5 · US Dan: ok
  28. [R81] LiveWell with Advocate Aurora 3/5 · US Messaging doesn’t work: I never receive messages from my doctor or nurses . Hospital even had me remove the app and redownload but they still never send. Messages haven’t worked since 2025.
  29. [R82] LiveWell with Advocate Aurora 2/5 · US Fix how to message Doctors: Why can sometimes I am able to message my Doctors and then I can’t? Fix a shortcut to message my Doctor.
  30. [R93] Welltory 1/5 · US Not able to cancel: The data provided by the app is very interesting, but can be overwhelming. Giving low stars because I’m not able to turn off auto renew for my yearly subscription. I sent a message via their contact form and have not had a response, I will have to cancel my credit card. They also really push buying lifetime access. I signed up for the annual subscription because it claimed I wo
  31. [R94] Welltory 5/5 · US Good product: Just checking to see if it was accurate. It was. It recognized that I was in Afib.
  32. [R95] Welltory 3/5 · US Accuracy?: I’ve had this app for quite a while now . I don’t really feel it’s necessarily accurate a lot of the times. For instance, it tells me that I’m under huge stress when I’m taking a nap in my own bed at home as usual…
  33. [R96] Welltory 1/5 · US I wish I could give negative stars: You’ll only deal with AI assistants if you subscribe or not. Don’t bother because you’ll go around and around and not resolve a thing. So disappointing!
  34. [R107] Ambetter Health 2/5 · US Login issue: Earlier I had to login again even I turned on Face ID. Now I’m having to change password, on each usage.
  35. [R108] Ambetter Health 5/5 · US I’d card: Great app
  36. [R109] Ambetter Health 3/5 · US Face ID: App is generally fine, but Face ID has not worked for me once since I downloaded this app. Have to go through the whole login process each time and it’s fairly annoying.
  37. [R110] Ambetter Health 1/5 · US Lo peor app: Horrible
  38. [R47] HealthPartners® 2/5 · US Disappointing: I haven’t been able to schedule an appointment via the Healthpartners app for MONTHS, which is very inconvenient, as waiting to schedule via phone is always a long wait time in my experience. Their development team is aware of this issue but it doesn’t seem to be a priority to them to fix it. All I find the app to be useful for is messaging my care team and reviewing lab results.
  39. [R17] HealthPartners® 5/5 · US It works again!: Thank you! The 9/24/2024 update restored the usefulness of the app. I came now see my appts and test results again!
  40. [R24] HealthPartners® 3/5 · US No Test Results????: What happened to being able to access your test results through the App???
  41. [R29] HealthPartners® 5/5 · US Going down hill: This app used to be great, but it has really gone down hill in the last year. Nothing loads, and there is no way to see test results anymore. I expect way more from such a big company that profits billions of dollars a year.
  42. [R37] HealthPartners® 1/5 · US Can’t log in: Authentication gets caught in some sort of browser loop.
  43. [R57] Teladoc Health 1/5 · US Worst experience ever.: I set up a video call to speak to a doctor so I can renew a prescription however, they called over the phone instead of a video call being familiar with the process. I asked the person speaking to me if they could transfer to a video call instead and the answer was no and of course I asked and he confirmed I would be charged anyway despite the mistake so I said I’d call a c
  44. [R77] MyChart 1/5 · US MyChart is horrible: This app is a huge downgrade. Almost everything about it is frustrating to use. There’s no option to follow up, my appointments no longer show up like they did in MyUPMC, and the messaging system is confusing and unnecessarily difficult to navigate. It feels like basic features that worked before have either been removed or made worse. Overall, this app needs major improvement

Synthesized from 120 recent App Store reviews · updated July 2026 · View on the App Store