MyBlock alternatives
MyBlock users often seek alternatives due to persistent app glitches, unexpected charges, and poor customer support. Many find the app's functionality unreliable, forcing them to use web browsers or face difficulties with filing and accessing documents.
Why users look for alternatives to MyBlock
- The MyBlock app frequently suffers from glitches, crashes, and broken links, making it difficult to complete tasks like changing addresses, adding documents, or accessing information.R1R3R5R6
- Users report being unexpectedly charged high fees, forced into paid services, or unable to downgrade from upgraded options, leading to frustration and feelings of being scammed.R4R15R19R29
- The app has persistent login issues, requiring frequent re-authentication, failing to recognize devices, or not sending necessary verification codes.R9R13R20R27
- Customer support is often unhelpful, with users being passed between representatives, receiving no resolution for technical issues, or being given false information.R19R24R32R43
- Some users experienced issues with their tax returns, including federal rejections without explanation, incorrect calculations, or returns being filed prematurely.R7R22R40R49
- The app's design often forces users to switch to a web browser to complete tasks, undermining the purpose of a mobile app.R1R3R10R30
The alternatives
TurboTax offers a platform that some users find easier to use and more reliable for W2 verification compared to MyBlock R14R45. However, it has faced criticism for high costs and unexpected charges.
Better for: TurboTax is better for users seeking a potentially smoother app experience for W2 verification and general filing, especially if they have simple tax situations that might qualify for free filing R14R37R45. However, users should be cautious of potential upselling and high fees R2R59.
Head-to-head: MyBlock vs TurboTaxH&R Block Tax Prep is described as easy to use and understand, offering free filing options and the ability to pay for professional help R69. It provides an option to keep things secure and online from year to year R67.
Better for: This app suits users looking for a straightforward, easy-to-understand tax filing process, especially those with simple retirement situations or who appreciate the option for free filing R69. It's also good for those who value having their tax history stored securely online R67. However, some users report issues with navigation, session expiration, and difficulties with specific forms or virtual pro services R66R68.
Head-to-head: MyBlock vs H&R Block Tax PrepTaxSlayer is praised for being straightforward, easy to use, and a more affordable alternative to TurboTax, with some users calling it "The New Turbo Tax" R83.
Better for: TaxSlayer is better for first-time users or those seeking a simple, cost-effective tax filing solution, especially if they find TurboTax too expensive R83. However, users should be aware of potential automatic upcharges and difficulties with downloading or printing returns R79R82R84.
Head-to-head: MyBlock vs TaxSlayerKeeper is highly recommended for small business owners and self-employed individuals, particularly photographers, for its ease in tracking deductions and filing taxes R94. It offers a tax pro service that is reportedly less expensive than local options R94.
Better for: Keeper is ideal for freelancers, small business owners, and self-employed individuals who need help tracking expenses and deductions throughout the year R94. Users appreciate its ease of use and the value of its tax pro services R94. However, some users report issues with bank connectivity, high pricing, and limited customer support R93R95R96.
Head-to-head: MyBlock vs KeeperTaxCaddy serves as a platform for organizing tax documents and communicating with an accountant, described as helpful, easy to learn, and confidential R108.
Better for: TaxCaddy is better for individuals who work with an accountant and need a secure, organized way to gather and submit their tax documents R108. It helps streamline communication with tax professionals R108. However, users report issues with its intuitiveness, document uploading, compatibility with MFA, and general bugginess R107R109R110.
Head-to-head: MyBlock vs TaxCaddyYou should stick with MyBlock if you have a long-standing relationship with a specific H&R Block tax agent and value their personalized guidance, as some users have positive experiences with in-person service .
Evidence note: No alternatives had too-thin evidence.
Frequently asked
Why do users find MyBlock difficult to use?
Does MyBlock have hidden fees?
Is TurboTax cheaper than MyBlock?
What are the main issues with MyBlock's customer support?
What reviewers actually said
Built only from these 120 real reviews (foreign ones translated). Superscripts jump to the quote here. Apple has no per-review links, so [ref] opens that app's reviews on the App Store.
- [R1] MyBlock Pseudo sincerity: You should know, they will overhype their app, keeping it up to date FOR security, etc, but even the most basic functions (e.g. changing your hone address), they force you to the browser to do so.
- [R3] MyBlock Doesn’t fully work…: None of the “Learn more” links, or any other links for that matter, open up so you can actually read them. The “Print return” button at the end also doesn’t open. So…. You inevitably have to login to your laptop or login via a web browser outside of the app to download any paperwork. It filed successfully, so 3 stars. But it doesn’t work 100%
- [R5] MyBlock Sucky Control Features: Still in progress of editing my taxes but cannot add other documents like going back to add 1099-DIV & 1095-C. The links are all dead or not available. Thumbs down! 👎
- [R6] MyBlock 2026: Can’t log in due to glitch and failure to load. Tried all the basic fixes): restart, on/off, etc. No help.
- [R4] MyBlock Racket: Trying to charge me to access my own tax returns
- [R15] MyBlock Cost to much to file: Had to pay 222 dollars even after a 50 dollar discount
- [R19] MyBlock Horrible: First year filing online with H&R and I’d just like to say I’m never doing it again. I don’t have the money to hire a tax professional but there’s no way to downgrade to file yourself if you accidentally upgrade, the site tells you to call and the bot is useless and gives you false information. I called my local H&R Block and they have no idea how to do anything either! I’m tight on time
- [R29] MyBlock Broken links: The app is decent but every green link does absolutely nothing when you click it. It has made my tax experience significantly longer than it needed to be because I have to go out of my way to go research what something means instead of just simply clicking the link that is supposed to help but doesn’t even open a page. It also forced me to pay $100 to review my investment forms but a
- [R9] MyBlock Nice but always forgets device: Convenient to drop files into but ALWAYS forgets device. I can navigate away to my email for less than a minute to retrieve a document and I’ve got to restart entire process with text code AND answering personal questions. Really annoying
- [R13] MyBlock Horrible app: I’m honestly debating doing my taxes somewhere else because this app is such a pain. It makes me put my password in and then I have to also send a text message or an email with a code and even if I choose and not put my password in and do the email or the text message. It still makes me put my password after. You can’t transfer funds out and I tried to add a linked account four times
- [R20] MyBlock Deceptive behaviour: You spend hours filling the forms and then they log you out and demand biometrics for you to access your forms. Phone, email, and any identifiable information is not enough. They also share your data with Google and Meta as per their privacy policy
- [R27] MyBlock Nope: Junk app. Makes me re sign in every single day unless I enable face ID. What year do we live in? At least let me enable ‘keep me signed in’
- [R24] MyBlock Nimrod: I went into this experience hoping to get some assistance with my 2024 taxes done. The man named Don in the Hawaiian shirt wasn’t able to assist me in any way what so ever. Don was only able to refer me to phone numbers that ultimately lead me nowhere. Don seems too be only able to make light of a situation that to others can be a stressful situation. Dons’ repetitive and undesired jokes m
- [R32] MyBlock Garbage: I’ve used this app and service for baby years and this newest showing is straight up garbage. The interface is unintuitive. I had simple question and was passed off to 3 people who didn’t know squat.
- [R43] MyBlock Tech support is terrible!: There is a system glitch that would increase my tax liability by several thousand dollars if I didn’t catch it. Three chats and a phone call later no one is able to help, they just tell you to delete your entries and start over, which does not resolve the issue.
- [R7] MyBlock Faulty H&R Block Product: I’m a disappointed regular customer. I filled my 2025 taxes with H&R Block and paid to utilize their product. I received a notice from the IRS indicating that I was receiving a penalty for ‘failing to pay 2025 estimated amount’. Long story short I found that even though I had manually inserted the correct numbers from our W2’s, H&R Block’s product generated and utilized
- [R22] MyBlock Federal Return Rejected with No Explanation: My federal return was rejected and HR Block's software refused to show me the IRS rejection code - information the IRS sends to them automatically. Instead I was sent through an endless loop back to a section their own accuracy review had already cleared. With no way to know if the problem was a data error or too many filing attempts, I was forced to ma
- [R40] MyBlock This app caused error on my taxes: I use this app to prepare my taxes and I did not get the credit. I qualify for because it did not give me an option to list my son as a full-time student H&R Block do better. You’re making life hard for everyone
- [R49] MyBlock Filed without finishing: I use H&R every year to file taxes. This year they apparently changed the process and filed my taxes before I was even finished. Only asked for my husband’s W2, never mine. Didn’t ask for my signature before finishing or a review. Now I have to wait till this is processed and file an amended return, which I have no clue how to do, and wait for another 3months for that to p
- [R10] MyBlock Scammy: Awful experience. First of all, I was only able to do my federal thru the app. Second, I had to do the state portion thru web browser, then it tried to force me to choose a ‘tax pro’ that I needed to see in person. The single worth tax experience of ALL TIME.
- [R30] MyBlock Waste of time: Waste of time to download, you have to go to a website anyway, then put in all the same info to finish your return, may as well do it there. It gets ridiculous have to put the same information in multiple times. To top it off, they have your email, photos of your id, and a selfie…be prepared to have your identity sold and be dominated with unwanted emails plus the hackers stealing a
- [R2] MyBlock I Highly Recommend: I have been with Turbo Tax since 2014, but they became so greedy and deceitful the last two years. I didn’t receive my full federal refund for 23, 24 due to some tech problems they had; this year they required extra $200, besides their expensive fees, so their “expert” reviews my health insurance information. I abandoned them and turned to H&R. I hope I will not be disappointed
- [R14] MyBlock Solid but needs some work: It’s a solid all around app , could use an adjustment on picture verification on W2s because it never accepts it but it does with easy on turbo tax . Also it crashes sometimes too more than it should .
- [R37] MyBlock Waste of money.: A system error on their end kept my taxes from being accepted, they said this was common and they could only fix it with the paid edition, I agreed and their advice after two weeks of waiting? Mail it in. The ‘expert’ was nice enough to ask if she could close the case after wasting my time. Had no problem at all with turbo tax for free.
- [R45] MyBlock Switch to turbo tax: Dont stress yourself out trying to use this buggy app, just switch to turbo tax their app never has any of the problems this one does
- [R66] H&R Block Tax Prep Navigation: My only quibble so far is that when you log out and then return to the app another day, the choice to pick up where I left off doesn’t take me to where I left off. It’s difficult to pick up at the place you stopped working the day before
- [R67] H&R Block Tax Prep Good to Decent: I like the option to keep things secure and online from year to year. The AI tool and search function for forms is great. The issue I have is this year, for the first time, I was submitting on the last day. Their servers must have been overloaded and it pre enter me from filing my taxes on time. I kept getting errors and declined transactions through the website and app. They need
- [R68] H&R Block Tax Prep Wicked Good.....maybe!: Easier to read than my 1099 Forms. The 1099-R form was available after contacting help by phone. But now am humg up on the Form SSA-1099, as it is not opening or loading...not able to work any further and almost complete! Guess another morning call is in order, except a prior commitment will likely delay that contact by one day. This year must be my simplest filing ever (ye
- [R69] H&R Block Tax Prep Simple: Easy to use and very easy to understand
- [R79] TaxSlayer Can I say I’d rather clean toilets all day than do taxes: Forget about trying to access or print your taxes! Logged in 20 times App just trying to EXTRACT MY OWN INFORMATION!Guess you better just plan to get your own transcript from the IRS!
- [R82] TaxSlayer Automatically Upcharged me: Charged me $140 dollars after I chose the $0 option does not make any sense and the customer service was no help in tracing the funds ! Not recommended
- [R83] TaxSlayer Great App: So straightforward. Especially for a first-time user. Thank you
- [R84] TaxSlayer Malfunction: There is something wrong with the app it won’t let me type anything update how come I can’t download my tax return to look at it
- [R93] Keeper A SCAM & FRAUD: Keeper Tax is a fraud. They offer you a 14-day free trial and then charge your account immediately and ignore emails. Avoid this scam of a company.
- [R94] Keeper Great For Small Business: I’m so glad that I found Keeper! My tax pro was very knowledgeable and helpful with making sure what all they had to offer. I paid the yearly subscription which was way less expensive than going to someone locally. Now I am not afraid to do my taxes anymore!
- [R95] Keeper Broken app: Can not enter manual transaction records
- [R96] Keeper 300$ for what: it’s powered by ai and they want 300$ a year to use it??? that’s crazy.
- [R107] TaxCaddy Horrible app: Terrible on an iPad. Absolutely awful.
- [R108] TaxCaddy Phone optimized: Clear, communication platform
- [R109] TaxCaddy Uploaded material lost before saved.: I was uploading multiple documents by photos and when updating the tax year, the uploaded material “vanished,” going to the bottom of my iPad screen. I am unable to retrieve it. Help!
- [R110] TaxCaddy Awful Software: My financial advisor wants me to use this but so far it’s unusable. I can’t find a major institution like fidelity and the autofill passwords function doesn’t work. Very frustrating.
- [R12] MyBlock App crashes: This app rarely works. More times than I care to count I will open app and it won’t load. It’ll go three to five days not loading and then all the sudden it will open. I have to continually delete app and reinstall constantly to get it to work. The log in with fingerprint never works. When this app works it works it’s great.
- [R33] MyBlock Do not use: I tried to file without paying for a tax pro, and my taxes hadn’t even been submitted. The only time they submitted them is when I paid an extra 97.00 for a tax pro. I will never be using H&R Block again. They said TurboTax is way better. If I could give negative stars I would. It’s like they’re forcing you to spend your money.
- [R59] TurboTax Scam: I chose the free version but turbo tax picked the TurboTax Online Do It Yourself Premium 2025 which is an extra $139. Won’t let me switch because they claim I already paid but I haven’t even filed yet. Wouldn’t recommend to anyone.
Synthesized from 120 recent App Store reviews · updated July 2026 · View on the App Store