MyBlock vs TurboTax

What reviewers actually said

Built only from these 120 real reviews (foreign ones translated). Superscripts jump to the quote here. Apple has no per-review links, so [ref] opens that app's reviews on the App Store.

1. [R1] MyBlock 2/5 · US Pseudo sincerity: You should know, they will overhype their app, keeping it up to date FOR security, etc, but even the most basic functions (e.g. changing your hone address), they force you to the browser to do so.
2. [R3] MyBlock 3/5 · US Doesn’t fully work…: None of the “Learn more” links, or any other links for that matter, open up so you can actually read them. The “Print return” button at the end also doesn’t open. So…. You inevitably have to login to your laptop or login via a web browser outside of the app to download any paperwork. It filed successfully, so 3 stars. But it doesn’t work 100%
3. [R10] MyBlock 1/5 · US Scammy: Awful experience. First of all, I was only able to do my federal thru the app. Second, I had to do the state portion thru web browser, then it tried to force me to choose a ‘tax pro’ that I needed to see in person. The single worth tax experience of ALL TIME.
4. [R62] TurboTax 5/5 · US Very helpful: I love turbo tax because they are trustworthy and easy. I’ve used turbo tax for years. The free version because my taxes are easy, no brainer every year until this year. I had a 1099. It made it a bit more difficult. They only thing I did Not like was the scare tactics they used to get me to upgrade upgrade upgrade. I barely made $27,000. and as you know that’s not much money for
5. [R12] MyBlock 3/5 · US App crashes: This app rarely works. More times than I care to count I will open app and it won’t load. It’ll go three to five days not loading and then all the sudden it will open. I have to continually delete app and reinstall constantly to get it to work. The log in with fingerprint never works. When this app works it works it’s great.
6. [R19] MyBlock 1/5 · US Disappointed: I’ve used this app for several years and this (by far) was the worst experience. Most links didn’t work if I needed more information. Leaving my tax return and coming back to it was a nightmare. I either had to start over or spent a lot of time hitting the back button. I’ve always paid my taxes through the app and this year I couldn’t, which is fine, but it was not clear whether I ha
7. [R53] MyBlock 1/5 · US Hard to navigate: My husband is on his way home from work just to get this done. We have to switch to turbo it keeps locking me out on H&R. I’m trying to joint file with my husband and it’s on his account so I have to use my device when he’s not home to do my end and it’s logging me out and it won’t let me edit pages that I need to go back to and if it does, I can’t figure out how so it’s not easy
8. [R61] TurboTax 1/5 · US TOO EXPENSIVE!!!: H&R Block online is better!!! more of the forms that TurboTax charge are free on H&R Block. You don’t have to pay for filing unemployed income moving you from the free option to almost 100 bucks. Your better off going to an office and filing. Your getting ******* anyway, may as well have an actual person in the room.
9. [R6] MyBlock 3/5 · US 2026: Can’t log in due to glitch and failure to load. Tried all the basic fixes): restart, on/off, etc. No help.
10. [R54] MyBlock 1/5 · US Unable to log in: Been dealing with support for over 3 weeks, issue has been escalated, company never gets back about it within their stated time frames…seems that H&R Block doesn’t care about long term customers…it’s now over a month and nothing…it’s too bad, I guess customer loyalty is a thing of the past
11. [R64] TurboTax 1/5 · US Ineffective support systems: I will not belabor the nightmare TurboTax put me through to correct a simple error that resulted in the IRS rejecting my taxes. An error created by the initial full service tax preparer. It took several hours over 4 days on the phone with half a dozen different people to complete a simple, trivial task. Needless to say, TurboTax clearly needs better customer relatio
12. [R4] MyBlock 1/5 · US Racket: Trying to charge me to access my own tax returns
13. [R15] MyBlock 1/5 · US Cost to much to file: Had to pay 222 dollars even after a 50 dollar discount
14. [R34] MyBlock 1/5 · US Do not use: I tried to file without paying for a tax pro, and my taxes hadn’t even been submitted. The only time they submitted them is when I paid an extra 97.00 for a tax pro. I will never be using H&R Block again. They said TurboTax is way better. If I could give negative stars I would. It’s like they’re forcing you to spend your money.
15. [R44] MyBlock 1/5 · US Tech support is terrible!: There is a system glitch that would increase my tax liability by several thousand dollars if I didn’t catch it. Three chats and a phone call later no one is able to help, they just tell you to delete your entries and start over, which does not resolve the issue.
16. [R56] MyBlock 1/5 · US So sad, horrible experience today: I have used for years , never again. I was treated so poorly and disrespectfully today I was in tears. Thank God I went to TurboTax where my issue was swiftly and kindly resolved by a lovely agent Cecilia. Thank God for Cecilia. HR block you lost a former loyal customer today. Highly recommend TurboTax, night and day difference.
17. [R67] TurboTax 1/5 · US sucks: I filed with turbo tax and they estimated a 2k refund then the irs reduced it to $300 because turbo tax filed it in wrong with the documents i gave them. Made me pay $100 just to file because they wouldn't allow me to file online. Called them and refused to help me saying i have to upgrade if i want help. Had to go to pay a professional for help who told me i can only claim 1/3 of my tips f
18. [R80] TurboTax 1/5 · US So disappointed: I’ve used TurboTax for years, and rarely have I felt so betrayed by a service I used to love. Unlike the past several years, where all I’ve had to do was pay my state return fee, I was forced to pay for a subscription despite my taxes becoming less complicated and I was forced to pay two hidden processing fee which was never disclosed until the end of the process. My TurboTax bill