Verithiathe honest score on any app
Updated July 2026 · real, multi-region App Store reviews
Head-to-head

MyBlock vs Keeper

MyBlock 4.6★ · Free to download 40
Winner Keeper
Keeper 4.8★ · Free + IAP 70

Keeper is generally preferred for self-employed individuals and small businesses due to its expense tracking and ease of use, despite its higher cost and some billing issues, while MyBlock struggles with app functionality and customer support.

Full reviews: MyBlock · Keeper

MyBlock, despite its long history, faces significant user frustration with app glitches, broken links, and poor customer support, leading many to seek alternatives. Keeper, while more expensive and with some billing complaints, is highly praised by self-employed users for simplifying expense tracking and tax filing.

Head to head

Features & Functionality edge: KeeperR1R3R5R6
MyBlock MyBlock users report numerous issues with the app's functionality, including non-working links, frequent crashes, inability to log in, and difficulties adding documents or editing returns R1R3R5R6. Some also note that basic functions, like changing an address, force them to a web browser R1. The app has been criticized for not working with screen readers for the legally blind and for not providing options for certain tax credits .
Keeper Keeper is highly praised for its ability to track expenses and deductions, especially for freelancers and small business owners . Users appreciate its ease of use for filing taxes . However, some users report issues with manual transaction entry , disconnections from bank accounts , and the inability to link certain cards like Apple Card . There are also complaints about the app randomly deleting entries and being complicated for those with mixed income or specific tax situations like homeowners .
Ease of Use edge: KeeperR1R9R10R13
MyBlock MyBlock users frequently complain about difficulties with login, including constant re-authentication, broken fingerprint/Face ID, and issues receiving verification codes R9R13. The app is also criticized for being hard to navigate, forcing users to restart processes or go to a web browser R1R10.
Keeper Keeper is widely praised for being easy and simple to use, especially for tracking expenses and filing taxes . However, some users experience login issues, such as not receiving verification codes or getting stuck in loops . One user found it complicated to manage deductions due to personal and business activity mixing .
Reliability & Accuracy tieR6R7R12R14
MyBlock MyBlock has serious reliability issues, with users reporting system glitches, crashes, and errors in tax calculations R6R7R12R14. Some returns were rejected without explanation , or filed prematurely without user completion or signature . There are also reports of incorrect tax withholding values generated by the product R7.
Keeper Keeper generally receives positive feedback for its accuracy in tracking deductions and filing taxes . However, some users have reported significant errors in their tax filings, costing them thousands of dollars . One user mentioned the app double-filed their taxes .
Price & Value tieR4R10R15R20
MyBlock MyBlock users frequently complain about unexpected high costs, being charged to access their own returns, and being forced into paid upgrades or tax professional services R4R10R15R20. Some feel the app is a 'racket' or 'scam' due to these practices R4R10.
Keeper Keeper is perceived as expensive by many, with subscription costs ranging from $16/month to $200-$400 annually R61R64R67R75. Users are frustrated by hidden costs, unexpected charges after free trials, and unauthorized billing R61R64R75. However, some self-employed users find the yearly subscription a good value compared to local accountants .
Customer Support tieR17R20R25R33
MyBlock MyBlock's customer support is widely criticized as unhelpful and difficult to access. Users report being passed between multiple unknowledgeable agents, receiving false information, or being unable to get assistance for glitches R20R25R33. Some issues, like Emerald Card problems, are not resolvable through the app R17.
Keeper Keeper's support receives mixed reviews. Some users praise responsive and knowledgeable tax professionals and customer service . However, many report difficulties reaching support, long wait times, being stuck with AI bots, or receiving vague responses . Some users were told their situation was too complicated for support .
Pick MyBlock if

You are a long-time H&R Block customer who values in-person assistance, as some users report positive experiences with specific tax agents .

Pick Keeper if

You are a freelancer, gig worker, or small business owner looking for an app to simplify expense tracking and tax filing, and you are willing to pay for a subscription .

Evidence note: MyBlock's lifetime rating is 4.56, but recent reviews are overwhelmingly negative, indicating a significant decline in user experience. Keeper's lifetime rating is 4.77, and while it has some strong negative reviews, particularly around billing and support, it also has many highly positive reviews from its target audience.

Frequently asked

Is MyBlock truly free to use?
MyBlock is free to download, but users frequently report being charged unexpectedly high fees, forced into paid upgrades, or required to pay to access their own tax returns, making it not truly free for many filing scenarios R4R10R15R20.
What are the common pricing issues with Keeper?
Keeper users frequently report unexpected charges, with prices ranging from $16/month to $200-$400 annually, and complaints about hidden costs, unauthorized billing after free trials, and difficulties getting refunds R61R64R67R75.
Does MyBlock have issues with app stability?
Yes, MyBlock users consistently report significant app stability issues, including frequent crashes, freezing, failure to load, and non-functional links, often requiring reinstallation or forcing users to switch to a web browser R3R6R12R14.

What reviewers actually said

Built only from these 120 real reviews (foreign ones translated). Superscripts jump to the quote here. Apple has no per-review links, so [ref] opens that app's reviews on the App Store.

  1. [R1] MyBlock 2/5 · US Pseudo sincerity: You should know, they will overhype their app, keeping it up to date FOR security, etc, but even the most basic functions (e.g. changing your hone address), they force you to the browser to do so.
  2. [R3] MyBlock 3/5 · US Doesn’t fully work…: None of the “Learn more” links, or any other links for that matter, open up so you can actually read them. The “Print return” button at the end also doesn’t open. So…. You inevitably have to login to your laptop or login via a web browser outside of the app to download any paperwork. It filed successfully, so 3 stars. But it doesn’t work 100%
  3. [R5] MyBlock 4/5 · US Sucky Control Features: Still in progress of editing my taxes but cannot add other documents like going back to add 1099-DIV & 1095-C. The links are all dead or not available. Thumbs down! 👎
  4. [R6] MyBlock 3/5 · US 2026: Can’t log in due to glitch and failure to load. Tried all the basic fixes): restart, on/off, etc. No help.
  5. [R9] MyBlock 3/5 · US Nice but always forgets device: Convenient to drop files into but ALWAYS forgets device. I can navigate away to my email for less than a minute to retrieve a document and I’ve got to restart entire process with text code AND answering personal questions. Really annoying
  6. [R10] MyBlock 1/5 · US Scammy: Awful experience. First of all, I was only able to do my federal thru the app. Second, I had to do the state portion thru web browser, then it tried to force me to choose a ‘tax pro’ that I needed to see in person. The single worth tax experience of ALL TIME.
  7. [R13] MyBlock 1/5 · US Horrible app: I’m honestly debating doing my taxes somewhere else because this app is such a pain. It makes me put my password in and then I have to also send a text message or an email with a code and even if I choose and not put my password in and do the email or the text message. It still makes me put my password after. You can’t transfer funds out and I tried to add a linked account four times
  8. [R7] MyBlock 1/5 · US Faulty H&R Block Product: I’m a disappointed regular customer. I filled my 2025 taxes with H&R Block and paid to utilize their product. I received a notice from the IRS indicating that I was receiving a penalty for ‘failing to pay 2025 estimated amount’. Long story short I found that even though I had manually inserted the correct numbers from our W2’s, H&R Block’s product generated and utilized
  9. [R12] MyBlock 3/5 · US App crashes: This app rarely works. More times than I care to count I will open app and it won’t load. It’ll go three to five days not loading and then all the sudden it will open. I have to continually delete app and reinstall constantly to get it to work. The log in with fingerprint never works. When this app works it works it’s great.
  10. [R14] MyBlock 4/5 · US Solid but needs some work: It’s a solid all around app , could use an adjustment on picture verification on W2s because it never accepts it but it does with easy on turbo tax . Also it crashes sometimes too more than it should .
  11. [R4] MyBlock 1/5 · US Racket: Trying to charge me to access my own tax returns
  12. [R15] MyBlock 1/5 · US Cost to much to file: Had to pay 222 dollars even after a 50 dollar discount
  13. [R20] MyBlock 1/5 · US Horrible: First year filing online with H&R and I’d just like to say I’m never doing it again. I don’t have the money to hire a tax professional but there’s no way to downgrade to file yourself if you accidentally upgrade, the site tells you to call and the bot is useless and gives you false information. I called my local H&R Block and they have no idea how to do anything either! I’m tight on time
  14. [R17] MyBlock 1/5 · US Emerald card who??: I’ve been an HR Block client for many years and never have I ever had more trouble with the Emerald Card than I have had this year. No where in the myBlock app (on my phone) does it say “add card” and when I try the log in for the Emerald Card via HR Block web site, it takes me back to the myBlock app. (on my phone), And NO WHERE on this app is an Emerald Card ‘log in ‘ place
  15. [R25] MyBlock 1/5 · US Nimrod: I went into this experience hoping to get some assistance with my 2024 taxes done. The man named Don in the Hawaiian shirt wasn’t able to assist me in any way what so ever. Don was only able to refer me to phone numbers that ultimately lead me nowhere. Don seems too be only able to make light of a situation that to others can be a stressful situation. Dons’ repetitive and undesired jokes m
  16. [R33] MyBlock 1/5 · US Garbage: I’ve used this app and service for baby years and this newest showing is straight up garbage. The interface is unintuitive. I had simple question and was passed off to 3 people who didn’t know squat.
  17. [R61] Keeper 1/5 · US Not free like ads said: The ads said it was a free to use app it’s not,I can’t afford a $200 subscription or $400 when I will only get $72 also said my file went through but LIED scammers
  18. [R64] Keeper 1/5 · US A SCAM & FRAUD: Keeper Tax is a fraud. They offer you a 14-day free trial and then charge your account immediately and ignore emails. Avoid this scam of a company.
  19. [R67] Keeper 1/5 · US 300$ for what: it’s powered by ai and they want 300$ a year to use it??? that’s crazy.
  20. [R75] Keeper 1/5 · US BE CAUTIOUS: I was about to file my taxes using Keeper after completing the forms it asked for, and it initially charged $99. Suddenly, the price increased to $199. I will look for an alternative since there are many options on the market.

Synthesized from 120 recent App Store reviews · updated July 2026 · View on the App Store