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Updated July 2026 · real, multi-region App Store reviews
Head-to-head

MyBlock vs H&R Block Tax Prep

MyBlock 4.6★ · Free to download 40
Winner H&R Block Tax Prep
H&R Block Tax Prep 4.8★ · Free to download 65

H&R Block Tax Prep (App B) is generally a more reliable option for self-filing taxes, despite some shared frustrations with MyBlock (App A) regarding hidden fees and app functionality.

Full reviews: MyBlock · H&R Block Tax Prep

MyBlock (App A) and H&R Block Tax Prep (App B) both offer tax filing services, but MyBlock suffers from significant functional issues like broken links and frequent crashes, making it less reliable. H&R Block Tax Prep, while not without its own criticisms regarding upsells and occasional bugs, is generally perceived as more user-friendly and effective for completing tax returns.

Head to head

Features & Functionality edge: H&R Block Tax PrepR1R3R5R13
MyBlock MyBlock users report widespread issues with broken links, unclickable buttons, and features that force them to a web browser R1R3R5R19. Basic functions like adding documents or printing returns often fail R3R5. Some users also note difficulties with W2 picture verification and the inability to transfer funds or add linked accounts R13.
H&R Block Tax Prep H&R Block Tax Prep users also experience some functional problems, such as sessions expiring and losing work , forms not loading , and difficulty navigating back to edit sections . Some users find the app forces them to a web browser to finish . However, many praise its ease of use and step-by-step guidance for simple returns .
Ease of Use & Navigation edge: H&R Block Tax PrepR9R13R19R28
MyBlock MyBlock users frequently complain about the app's poor navigation, stating it's hard to go back to edit, often requiring starting over R19R29. The app is described as unintuitive R33 and not mobile-friendly, with constant sign-outs and re-entry of information R9R13R28.
H&R Block Tax Prep H&R Block Tax Prep receives mixed reviews on navigation. While some find it easy to use and understand , others report difficulty moving around and editing sections, sometimes having to restart . The app is also criticized for repeatedly going over the same points and poor auto-fill .
Reliability & Performance edge: H&R Block Tax PrepR6R9R12R13
MyBlock MyBlock is plagued by severe reliability issues, including frequent crashes R12, freezing , and failure to load R6R12. Users report login problems, such as FaceID not working , constant re-authentication R9R13R28, and inability to log in after changing devices or phone numbers . Some returns were rejected without explanation or filed before completion .
H&R Block Tax Prep H&R Block Tax Prep also has reliability complaints, with users experiencing server overload during peak times R63, the app tripping up at certain stages , and being slow or failing to load . Some users report the app not saving data or being generally buggy . However, many users describe it as easy and reliable over multiple years .
Price & Value tieR4R15R20R30
MyBlock MyBlock users express significant frustration with unexpected and high costs, with some being charged over $200 R15R30. There are complaints about being forced into paid services or upgrades , and being unable to downgrade after accidental selections R20. Some users feel it's a 'racket' to charge for accessing their own returns R4 and that the app is a 'scam' .
H&R Block Tax Prep H&R Block Tax Prep users also report issues with pricing, including being forced into deluxe options R79, numerous upsells and ads for paid services , and accidental upgrades leading to charges . Some feel it's a 'scam' and that prices increase annually for the same service . However, some users appreciate the option to file for free or pay a low amount for pro help .
Customer Support tieR20R25R33R44
MyBlock MyBlock users report poor customer support, describing it as 'terrible' R44 and 'useless' R25. Users mention being passed between multiple unhelpful people R33, receiving false information from bots R20, and support being unable to resolve glitches R44. Some note a lack of response from support within stated timeframes .
H&R Block Tax Prep H&R Block Tax Prep users also experience unhelpful support, with AI chat assistants and automated phone options being described as useless . Some agents are unable to provide assistance for complicated situations , and customer service is sometimes described as 'nonexistent' R108.
Pick MyBlock if

You are an existing H&R Block customer who primarily uses their in-person services and needs the app for basic document drop-off or appointment scheduling, and are willing to tolerate significant app instability R9.

Pick H&R Block Tax Prep if

You have a simple tax situation and are looking for a guided, step-by-step process that is generally easy to understand for self-filing . You are comfortable navigating potential upsells and carefully selecting free options .

Evidence note: Many reviews for MyBlock (App A) are highly negative, focusing on severe functional and reliability issues. While H&R Block Tax Prep (App B) also has negative reviews, they are less consistently critical of core functionality and more often relate to pricing and upsells, which are common across many tax software providers. The distinction between the two apps is sometimes blurred by users referring to 'H&R Block' generally, but the specific app context was used for attribution.

Frequently asked

Can I file my state taxes for free with these apps?
Neither MyBlock nor H&R Block Tax Prep consistently offer free state filing, with users reporting being charged for state returns, especially if they have certain forms like HSA R79R107.
Do these apps allow me to access previous year's tax information?
While some users appreciate the option to keep things secure and online from year to year R63, others report that the apps do not sync with desktop versions or previous year's data, sometimes requiring manual re-entry R29R85R108.
Are there hidden fees or forced upgrades?
Both apps are criticized for having numerous upsells, ads for paid services, and sometimes forcing users into deluxe versions or charging extra for features like expert review, even after starting with a free option R4R15R20R30.

What reviewers actually said

Built only from these 120 real reviews (foreign ones translated). Superscripts jump to the quote here. Apple has no per-review links, so [ref] opens that app's reviews on the App Store.

  1. [R1] MyBlock 2/5 · US Pseudo sincerity: You should know, they will overhype their app, keeping it up to date FOR security, etc, but even the most basic functions (e.g. changing your hone address), they force you to the browser to do so.
  2. [R3] MyBlock 3/5 · US Doesn’t fully work…: None of the “Learn more” links, or any other links for that matter, open up so you can actually read them. The “Print return” button at the end also doesn’t open. So…. You inevitably have to login to your laptop or login via a web browser outside of the app to download any paperwork. It filed successfully, so 3 stars. But it doesn’t work 100%
  3. [R5] MyBlock 4/5 · US Sucky Control Features: Still in progress of editing my taxes but cannot add other documents like going back to add 1099-DIV & 1095-C. The links are all dead or not available. Thumbs down! 👎
  4. [R13] MyBlock 1/5 · US Horrible app: I’m honestly debating doing my taxes somewhere else because this app is such a pain. It makes me put my password in and then I have to also send a text message or an email with a code and even if I choose and not put my password in and do the email or the text message. It still makes me put my password after. You can’t transfer funds out and I tried to add a linked account four times
  5. [R9] MyBlock 3/5 · US Nice but always forgets device: Convenient to drop files into but ALWAYS forgets device. I can navigate away to my email for less than a minute to retrieve a document and I’ve got to restart entire process with text code AND answering personal questions. Really annoying
  6. [R19] MyBlock 1/5 · US Disappointed: I’ve used this app for several years and this (by far) was the worst experience. Most links didn’t work if I needed more information. Leaving my tax return and coming back to it was a nightmare. I either had to start over or spent a lot of time hitting the back button. I’ve always paid my taxes through the app and this year I couldn’t, which is fine, but it was not clear whether I ha
  7. [R28] MyBlock 1/5 · US Nope: Junk app. Makes me re sign in every single day unless I enable face ID. What year do we live in? At least let me enable ‘keep me signed in’
  8. [R6] MyBlock 3/5 · US 2026: Can’t log in due to glitch and failure to load. Tried all the basic fixes): restart, on/off, etc. No help.
  9. [R12] MyBlock 3/5 · US App crashes: This app rarely works. More times than I care to count I will open app and it won’t load. It’ll go three to five days not loading and then all the sudden it will open. I have to continually delete app and reinstall constantly to get it to work. The log in with fingerprint never works. When this app works it works it’s great.
  10. [R4] MyBlock 1/5 · US Racket: Trying to charge me to access my own tax returns
  11. [R15] MyBlock 1/5 · US Cost to much to file: Had to pay 222 dollars even after a 50 dollar discount
  12. [R20] MyBlock 1/5 · US Horrible: First year filing online with H&R and I’d just like to say I’m never doing it again. I don’t have the money to hire a tax professional but there’s no way to downgrade to file yourself if you accidentally upgrade, the site tells you to call and the bot is useless and gives you false information. I called my local H&R Block and they have no idea how to do anything either! I’m tight on time
  13. [R30] MyBlock 2/5 · US Broken links: The app is decent but every green link does absolutely nothing when you click it. It has made my tax experience significantly longer than it needed to be because I have to go out of my way to go research what something means instead of just simply clicking the link that is supposed to help but doesn’t even open a page. It also forced me to pay $100 to review my investment forms but a
  14. [R25] MyBlock 1/5 · US Nimrod: I went into this experience hoping to get some assistance with my 2024 taxes done. The man named Don in the Hawaiian shirt wasn’t able to assist me in any way what so ever. Don was only able to refer me to phone numbers that ultimately lead me nowhere. Don seems too be only able to make light of a situation that to others can be a stressful situation. Dons’ repetitive and undesired jokes m
  15. [R33] MyBlock 1/5 · US Garbage: I’ve used this app and service for baby years and this newest showing is straight up garbage. The interface is unintuitive. I had simple question and was passed off to 3 people who didn’t know squat.
  16. [R44] MyBlock 1/5 · US Tech support is terrible!: There is a system glitch that would increase my tax liability by several thousand dollars if I didn’t catch it. Three chats and a phone call later no one is able to help, they just tell you to delete your entries and start over, which does not resolve the issue.
  17. [R79] H&R Block Tax Prep 1/5 · US If HSA you HAVE to get Deluxe and pay for State filing: I now have to buy the deluxe version just because I have HSA on my W2. And since I didn’t start with the Deluxe, I now have to pay for State filing! I am taking the standard deduction. No other special situations apply. They should allow you to buy Deluxe with free state filing while in the app!!! What a rip off! Turbo Tax next year!
  18. [R107] H&R Block Tax Prep 4/5 · US No free state?: Used this app for 2023 and 2024 and the State filing was free. For some reason they don’t include State free anymore so off to Turbo Tax I go.
  19. [R29] MyBlock 1/5 · US Waste of time: I never was in love with this product. I kept using it because it had previous years tax info stored. This year, I clicked one box wrong and was informed that I would need to re-enter everything. I am done with this company.
  20. [R63] H&R Block Tax Prep 3/5 · US Good to Decent: I like the option to keep things secure and online from year to year. The AI tool and search function for forms is great. The issue I have is this year, for the first time, I was submitting on the last day. Their servers must have been overloaded and it pre enter me from filing my taxes on time. I kept getting errors and declined transactions through the website and app. They need
  21. [R85] H&R Block Tax Prep 4/5 · US Not bad, does the job: It’s interesting how you have to have the word “VARIOUS” in all caps when doing charitable contributions. It should be able to carry over your AGI from your 2024 return. It’s a bit cheesy that since you use their software to do your previous return that you have to enter these manually on this year’s.
  22. [R108] H&R Block Tax Prep 1/5 · US Desktop vs App: The app does not sync with the desk top even when logging in under the same credentials. Customer service not helpful and basically nonexistent.

Synthesized from 120 recent App Store reviews · updated July 2026 · View on the App Store