H&R Block Tax Prep

What reviewers actually said

Built only from these 120 real reviews (foreign ones translated). Superscripts jump to the quote here. Apple has no per-review links, so [ref] opens that app's reviews on the App Store.

1. [R7] 5/5 · US Simple: Easy to use and very easy to understand
2. [R14] 5/5 · US Fast, Easy, and Stress-Free Tax Filing Experience: ⭐⭐⭐⭐⭐ H&R Block Tax Prep made filing my taxes much easier than I expected. The app was simple to use, well organized, and guided me step by step through the entire process. I appreciated how clear the instructions were and how it helped me feel confident that everything was done correctly. It saved me time, reduced stress, and made tax season feel
3. [R48] 3/5 · US Free Filing and Easy Filing: Very easy to use online. Only took an hour or so for my simple retirement situation. I ponyed up the $34 to import data from last year to make it easier and hopefully more accurate. Thanks H&R!
4. [R51] 5/5 · US Great App!: Very easy to file my taxes. Walks you right through to the end!
5. [R6] 3/5 · US Good to Decent: I like the option to keep things secure and online from year to year. The AI tool and search function for forms is great. The issue I have is this year, for the first time, I was submitting on the last day. Their servers must have been overloaded and it pre enter me from filing my taxes on time. I kept getting errors and declined transactions through the website and app. They need
6. [R50] 5/5 · US Stress Simplified: I always get anxious about filing my taxes, but the H&R Tax Prep app simplifies everything and takes the stress away! I like to upgrade to the deluxe package, where they import all your information and it makes the whole process so much easier. I can start-to-hit-submit within an hour. So worth it.
7. [R91] 5/5 · US Best Tax App out there!: Instantly uploads your information, finds you deductions and stores your returns in your profile. A+
8. [R38] 5/5 · US Awesome way to file taxes: So easy to use and saved me between $900 - $1200 in accountant fees. Thank you
9. [R108] 5/5 · US self taxes.: H&R BlOCK HAS AlWAYS BEEN THE TAX REFUND COMPANY i USE & THESE lAST COUPlE YEARS NOW i'VE USED THEiR SElF OPTiON AND iT'S BEEN JUST AS GREAT AS THEiR iN PERSON TAXES ARE.. ACTUAllY iT'S EVEN BETTER BECAUSE THEiR iS NO TAX PREPARER TO GiVE A HUGE CHUNK OF YOUR RETURN TOO!
10. [R1] 1/5 · US TRASH - No live support & NOW CHARGES: Always files with H&R Block but now it is forcing the deluxe option automatically without any way of changing . AI chat assistant is unhelpful and totally useless . The automated options when you call are ALSO useless ,’keeps telling you they don’t understand and when you get through it tells you the hours, which is still operational at the time of the call b
11. [R11] 1/5 · US If HSA you HAVE to get Deluxe and pay for State filing: I now have to buy the deluxe version just because I have HSA on my W2. And since I didn’t start with the Deluxe, I now have to pay for State filing! I am taking the standard deduction. No other special situations apply. They should allow you to buy Deluxe with free state filing while in the app!!! What a rip off! Turbo Tax next year!
12. [R12] 1/5 · US Scam artists: They are drifters and do everything they can to get money out of you
13. [R20] 1/5 · US Scam: Tons of add ons for additional money. Some does not even allow you to progress without confirming the additional money. This company is a joke.
14. [R2] 2/5 · US Wicked Good.....maybe!: Easier to read than my 1099 Forms. The 1099-R form was available after contacting help by phone. But now am humg up on the Form SSA-1099, as it is not opening or loading...not able to work any further and almost complete! Guess another morning call is in order, except a prior commitment will likely delay that contact by one day. This year must be my simplest filing ever (ye
15. [R4] 1/5 · US The app totally tripped up…: …at the composite 1099 stage. So I feel like this was a waste of time. Going to try something else.
16. [R8] 1/5 · US Barely functional: App is a broken mess
17. [R17] 3/5 · US Session Expired while entering data: While entering my many donations, the software said my session has ended and I lost all that work.
18. [R22] 2/5 · US Not Happy: I needed to file for my son who has been using H&R Block for years! I needed help and talked texted with an agent. Guess it was too complicated for him and I literally didn’t receive any help! I’ll go to TurboTax! Sad!!
19. [R32] 1/5 · US Desktop vs App: The app does not sync with the desk top even when logging in under the same credentials. Customer service not helpful and basically nonexistent.
20. [R3] 4/5 · US Navigation: My only quibble so far is that when you log out and then return to the app another day, the choice to pick up where I left off doesn’t take me to where I left off. It’s difficult to pick up at the place you stopped working the day before
21. [R13] 2/5 · US Getting Worse: Every year you make it harder, repeatedly going over the same points again and again!
22. [R37] 2/5 · US 2025 app: Very difficult to move around in the app. Hard to go back to edit. Several times started at the beginning to get to section I wanted to edit. Probably good if you have 100% of your information, don’t have to edit or make a correction. Not my favorite.
23. [R64] 1/5 · US sending me circles: entered all the information and it keeps sending me back to review my standard deductions…over and over again. how many times do i have to enter that info? it’s FRUSTRATING!!!!
24. [R30] 1/5 · US 31 year old man: Did my taxes at H&R Block. When to the app to check on documents and upload new ones. This app logged me into my account but none of my information is there. Nothing. It wants me to file there but i already did that. Back to the website for me i guess cause this app is trash
25. [R62] 1/5 · US Sucks: Every year I say I’m going to use another app. This thing is silly- it asks for last year’s income, etc. But I’ve been doing my taxes with HR Block for years- why can’t it pull that information itself?!
26. [R68] 5/5 · US Don’t use: Crazy that you have to buy your last year’s tax return
27. [R19] 5/5 · US I don’t see a point to this app.: What’s the point of me downloading an app that is going to force me to open a web browser in order to finish my tax returns? Like if you’re going to make me sign into your website directly, then I should just go straight to your website. This app is pointless.
28. [R107] 3/5 · US It’s decent: It was going smoothly until the final step which requires users to go on the browser to verify your id and to take a selfie which all could’ve been done on the app itself for the sake of convenience.
29. [R237] 3/5 · US Please improve the payment exchange function: Most of the functions of the app work really well. The payment exchange function accepts payment but does not register as paid in the app to file the tax return. So I had to return to the web browser version in order to file the return. The app code should be modified in the payment exchange function to ensure the user is identified as paid after the p
30. [R15] 1/5 · US Indifference: TOTALLY DISGUSTED!! I’ve been using H&R Block online for years. This is the first time I have decided to do a negative review. I hit the pro tax help button by mistake and it added an additional charge to my account. I tried to delete this and there is no way to delete it. This is not fair. I had to delete the entire record which removed the previous year’s information and now I have
31. [R31] 4/5 · US Not bad, does the job: It’s interesting how you have to have the word “VARIOUS” in all caps when doing charitable contributions. It should be able to carry over your AGI from your 2024 return. It’s a bit cheesy that since you use their software to do your previous return that you have to enter these manually on this year’s.
32. [R39] 1/5 · US User for ages…: So after using this product for a decade or so, my tax return was a bit complicated this year but otherwise was having a decent time doing it. It recommended adding review of a pro due to my K-1 and thought ok but due to time constraints I decided I want to just push through my return and drop to pro review. HRB proceeded to delete my entire return with no warning despite having c
33. [R53] 4/5 · US No free state?: Used this app for 2023 and 2024 and the State filing was free. For some reason they don’t include State free anymore so off to Turbo Tax I go.
34. [R66] 1/5 · US Bad: Bad AI I should have the option to talk to a human agent without paying when the app was the problem the AI couldn’t help me kept telling my to upgrade to get help now that’s low H&R Block
35. [R74] 1/5 · US Where’s my info!?!: I’ve filed with H&R Block online for YEARS!! My previous year info is GONE!?!?
36. [R75] 1/5 · US Pay to view last years return: So I used this app last year and it was not as good as turbo tax. I need my 1040 for using turbo tax this year and well they need me to pay to view last years return… wtf.