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Updated July 2026 · real, multi-region App Store reviews
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Better options than

Kohl's alternatives

Kohl's users often seek alternatives due to persistent app glitches, compatibility issues with older phones, and problems with features like viewing reviews or applying discounts. Alternatives like Target, Old Navy, and Bath & Body Works offer different shopping experiences, though some also face app performance challenges.

Why users look for alternatives to Kohl's

The alternatives

Target
4.9★ · 6,780,188 ratings · Free

Target offers a convenient shopping experience with a clean, organized store environment and a well-regarded store brand R55R58. The app supports free in-store pickup and makes shopping easy for many users R52R55.

Better for: Target is better for shoppers who prioritize a clean and organized store environment, appreciate store brands, and value free in-store pickup R52R55R58. It suits those looking for a broader range of products beyond just clothing, including groceries . However, users should be aware of potential app glitches, slow performance, and navigation difficulties R59.

Head-to-head: Kohl's vs Target
Bath & Body Works | B&BW
4.9★ · 1,941,458 ratings · Free

Bath & Body Works is known for its range of scented products like hand sanitizers, lotions, and mists, which many users love for their amazing smells and quality R66.

Better for: Bath & Body Works is better for customers primarily interested in personal care and home fragrance products R66. However, the app itself has significant issues, including not syncing purchases, frequent logouts, inability to add gift cards, and general glitchiness R64R67R68. Users may also find in-store pickup options limited or inaccurate .

Head-to-head: Kohl's vs Bath & Body Works | B&BW
Old Navy
4.9★ · 1,422,555 ratings · Free

Old Navy provides good quality clothing at affordable prices, with a wide variety of sizing and inclusivity . The app is generally described as easy to use and navigate by some R80.

Better for: Old Navy is better for shoppers seeking affordable, good quality clothing for the whole family, including specific items like children's clothes and pajamas . It is also appreciated for its variety and inclusive sizing . However, users should be aware of potential issues with missing items in orders, slow delivery updates, and the app sometimes showing items as sold out when they are available online R79R82. Some users also wish for more selection in petite sizes and the ability to see photos in reviews R81.

Head-to-head: Kohl's vs Old Navy
Kroger
4.8★ · 1,268,744 ratings · Free

Kroger's app is valued for its digital coupons and shopping list feature, which can help organize groceries by aisle and estimate costs .

Better for: Kroger is better for grocery shoppers who rely heavily on digital coupons and a shopping list feature to organize their weekly groceries . However, the app is widely criticized for being extremely glitchy, slow, and prone to crashing R93. Users frequently report broken shopping list functionality, issues with the scanner, and difficulty with the search feature R95R96R97.

Head-to-head: Kohl's vs Kroger
Dollar General-Digital Coupons
4.8★ · 1,039,715 ratings · Free

Dollar General's app aims to provide digital coupons for savings.

Better for: Dollar General might suit shoppers looking for deals and digital coupons, but the app itself is highly problematic. Users report extreme difficulty finding items with the search function, slow loading times, and issues with coupons not applying at checkout R107. The app also has frequent login problems, update loops, and inaccuracies regarding in-store stock and delivery options R108R109R110.

Head-to-head: Kohl's vs Dollar General-Digital Coupons
Stick with Kohl's if

You should stick with Kohl's if you primarily value the store's product quality, low prices, and frequent discounts, and if you find the in-store pickup feature convenient when the app is working R5R14. It's also a good option if you have a newer phone that supports the latest iOS updates and don't experience the widespread app glitches reported by others R2R4.

Evidence note: No alternatives had too few reviews to judge.

Frequently asked

Why is the Kohl's app not working on my phone?
The Kohl's app often stops working for users with older phones because recent updates require iOS 17 or 18, making it incompatible with devices that cannot update beyond older iOS versions R2R4. Many users report being stuck in an update loop where the app prompts for an update that never completes or is not possible on their device R10R11.
Can I see product reviews on the Kohl's app?
Many users report that they cannot see product reviews on the Kohl's app, as clicking on reviews often leads to a blank screen or the feature simply doesn't load R1R6R12R16.
Is the Kohl's app reliable for online orders and store pickup?
While some users find the online shopping and store pickup features convenient R5R14, others report issues such as the app glitching during checkout, orders not updating tracking information, or orders being cancelled if not picked up within a short timeframe R1R13R24.

What reviewers actually said

Built only from these 120 real reviews (foreign ones translated). Superscripts jump to the quote here. Apple has no per-review links, so [ref] opens that app's reviews on the App Store.

  1. [R1] Kohl's 1/5 · US Always Glitching: It is infuriating to shop with this app. It constantly glitches. When I’m in the store for a pick up, it takes forever (and several closing out the app and reopening it) to get the location of my order. At home, it brings me to a blank screen when I want to read reviews. When I add things to my bag and am still working on making decisions, it automatically empties my bag with
  2. [R6] Kohl's 3/5 · US Reviews: You can never see the reviews on the app for some reason.
  3. [R12] Kohl's 3/5 · US No reviews?: Why don’t any of the reviews pop up? You click on the reviews of items and you get a blank page.
  4. [R16] Kohl's 1/5 · US Updates made it useless: After the most recent update, reviews are no longer visible and store/item locator just constantly says “Failed to load stores.”
  5. [R2] Kohl's 4/5 · US Help!: I’ve used the Kohls app for years. Loved using it. All of a sudden it tells me to update, so I did, won’t let me, says I need a 17 or higher phone?? I have an 8+. Disappointed that I couldn’t use for a 30% off on Sephora. I even tried deleting and reinstalling. Didn’t work. What can I do?
  6. [R4] Kohl's 1/5 · US Unable to use this app / no support for older phones: Your latest update requires iOS 18 or later. My iPhone 8 cannot update beyond iOS 16. You’ve rendered the app I’ve been using for years as now useless. Don’t tell me I need to buy a new phone. Any work around? Another version for us frugal shoppers who don’t need the latest phone?
  7. [R10] Kohl's 1/5 · US Update: I can’t update my Kohls app
  8. [R11] Kohl's 5/5 · US App is terrible: Cannot get on keeps telling me to update to 18 what is going on
  9. [R9] Kohl's 3/5 · US Difficult to confirm returns.: It’s difficult to confirm returns.
  10. [R21] Kohl's 3/5 · US Search Tools: I don’t care for all the Marketplace items. They don’t have the same quality I have grown to expect from Kohls. I wish ai could at least filter them out if I chose to do so.
  11. [R24] Kohl's 3/5 · US Online order: Every time I order online and try to track my package it never wants to update
  12. [R30] Kohl's 3/5 · US Not so much!: This app has some issues it does not seem like it’s new and improved only a hungry algorithm pushing to place order when it doesn’t even want to take my Khols cash it keeps showing It’s available but will not place in cart really weird I shouldn’t have to call customer service to get it on my order it’s a glitch for sure because if it’s used and in cart already then stop showing avai
  13. [R3] Kohl's 3/5 · US Full screen: App does not use full screen on iPad
  14. [R7] Kohl's 1/5 · US For ipads: Pls make a zoomed out version for I pad users
  15. [R13] Kohl's 2/5 · US Disappointed: I ordered teethers for my grandson and only one came on time, I had to wait a few days for the second teether. So when it was ready for pick up, they only gave me 3 days to pick it up, but then they cancelled my order when I couldn’t get there in time. 😢
  16. [R15] Kohl's 3/5 · US Received wrong item and didn’t receive an item: Upset
  17. [R52] Target 5/5 · US Amazing: Love the free pick up
  18. [R55] Target 5/5 · US Love Target: I’ve been a loyal Target customer for over 15 years, and my family and I truly love Target. I love the Target brand, the clean and organized stores, and the convenient app that makes shopping so easy. Target has always provided a great shopping experience, and it continues to be one of our favorite places to shop.
  19. [R58] Target 5/5 · US The best dept store: Target always has a good price, good customer service. Cleaner and we’ll organized than Walmart stores. Keep it up.👍
  20. [R59] Target 3/5 · US App freezes and glitches a lot: Usage is not always smooth
  21. [R64] Target 5/5 · US MS Girl: Good Shopping Experience
  22. [R66] Bath & Body Works | B&BW 5/5 · US Bath and body: I love It has hand sanitizers and lotion and mists that smells amazing fresh skin so soft I have say b I love it 10%
  23. [R67] Bath & Body Works | B&BW 3/5 · US App keeps logging me out: I keep getting logged out of my account or my account says it needs refreshed everytime I open it. Cannot get into my account.
  24. [R68] Bath & Body Works | B&BW 1/5 · US App Won’t Let Me Log In: I can log in on the website perfectly fine, on both my phone and desktop. The app itself will not log me in. I don’t even get an error message, it just goes right back to the login page. I’ve been trying on and off for a month and it won’t work. My phone is up to date, and I have deleted and redownloaded the app several times with no luck. Sucks because I’ve heard there ar
  25. [R79] Old Navy 1/5 · US Will deny your claim if missing items.: I have been a customer for years, have never had a problem and went to file my first claim for a missing item in a package. I was immediately denied one based off of a third-party site.
  26. [R80] Old Navy 5/5 · US Easy to use: Great app
  27. [R81] Old Navy 3/5 · US More selection in petites: I enjoy shopping Old Navy online. My issue is with items listed as ‘new arrivals’ are sold out in most sizes and colors. Also, petite sizes are sometimes offered in fewer color selections than the regular sizes.
  28. [R82] Old Navy 1/5 · US I would not recommend ordering from Old Navy based on this experience: I am extremely disappointed with Old Navy and the way my situation has been handled for over a month with absolutely no resolution. I returned my order because it was not delivered on time and there were constant issues with the status in the app. The app has never been properly updated and still shows the order as “shipped,”
  29. [R93] Kroger 1/5 · US The absolute worst app I use: Very glitchy. Hard to use all the time.
  30. [R95] Kroger 3/5 · US 1/2 works: The freakin scanner doesnt work
  31. [R96] Kroger 1/5 · US Where did search go in purchase history?: Frustrated that the search ability in purchase history is gone.
  32. [R97] Kroger 4/5 · US Making a list: This app is great, but they need to fix the creating a list part. Every time I try to add something to my list it doesn’t save.
  33. [R107] Dollar General-Digital Coupons 1/5 · US DG APP: Y’all need to do something about your App. You can never find what you look for. I searched Pedigree canned Dog Food and it brought up drumstick ice cream and 18 pk eggs. I’m very dissatisfied with this app. It’s also extremely slow loading. Very disappointed and frustrated customer.
  34. [R108] Dollar General-Digital Coupons 5/5 · US Update: My app will not update!
  35. [R109] Dollar General-Digital Coupons 3/5 · US Location: I dont know if the app is bugged or not but i can’t change my store location.
  36. [R110] Dollar General-Digital Coupons 2/5 · US Not accurate: It's never truthful with the updated in-store totals; they say they have more in stock, but when I go in person, it's always empty and they tell me they've ran out. I've gone multiple times in person and made deliveries but have been turned away, saying they ran out or sold out, and to come another day when they restock but the deals/sales no longer are avaliable so I miss out it. I
  37. [R5] Kohl's 5/5 · US Keep Me Coming Back: This APP is so awesome I love to browse and shop until my cart is overflowing I especially like the pick up in store feature
  38. [R14] Kohl's 5/5 · US Great App: It’s always a pleasure shopping with you Guy’s very convenient shopping online and store pickup.

Synthesized from 120 recent App Store reviews · updated July 2026 · View on the App Store