Verithiathe honest score on any app
Updated July 2026 · real, multi-region App Store reviews
Head-to-head

Kohl's vs Target

Kohl's 4.8★ · Free to download 45
Winner Target
Target 4.9★ · Free to download 70

Target's app generally offers a more reliable and user-friendly experience compared to Kohl's, which is plagued by significant technical issues and compatibility problems.

Full reviews: Kohl's · Target

While both Kohl's and Target offer free shopping apps, Target provides a smoother, more consistent experience for most users. Kohl's app is currently suffering from widespread glitches, freezing, and compatibility issues, making it frustrating for many, especially those with older phones. Target's app also has performance issues, but they appear less severe and widespread.

Head to head

Features tieR5R9R14R17
Kohl's Kohl's users appreciate features like in-store pickup, easy online browsing, and the ability to scan items in-store for prices R5R14R17. The app is also praised for consolidating account information, rewards, Kohl's Cash, and coupons . However, some users dislike the presence of Marketplace items and wish for a filter , and there are complaints about difficulty confirming returns R9 and issues with Kohl's Cash not applying .
Target Target users value the convenience of in-store pickup and drive-up services . The app is seen as useful for creating shopping lists, though some find the list feature cumbersome to access . Users also appreciate the ability to buy baby gifts from registries . However, some express frustration with the search functionality, which can show irrelevant online results , and issues with applying deals to the cart . There are also complaints about the app defaulting to Drive Up for all pickup orders and deceptive ad links at checkout .
Ease of Use edge: TargetR1R3R6R7
Kohl's Many Kohl's users find the app difficult to use due to constant glitches, freezing, and slow performance R1. Specific issues include blank screens when trying to read reviews R1R6R12R16, shopping bags emptying automatically R1, and difficulty tracking packages . The app also doesn't use full screen on iPads R3R7 and some find the rewards redemption process hard .
Target Target's app is generally described as user-friendly and easy to navigate . However, a significant number of users report the app being slow, laggy, and freezing frequently R69R70R72R79. Users also find it difficult to change stores and dislike the pop-up asking to continue shopping after adding items to the cart .
Reliability edge: TargetR1R2R4R10
Kohl's Kohl's app is severely impacted by reliability issues. Many users report the app constantly glitching, freezing, and crashing R1. A major problem is an update loop where the app prompts for an update that never completes or is incompatible with older phones, rendering the app unusable for many R2R4R10. Order placement can also be problematic, with checkout screens lagging and phones overheating .
Target Target's app also experiences reliability issues, with users reporting it being buggy, slow, and freezing R69R70R72. Some users have difficulty creating accounts due to verification code issues . Delivery times can be inconsistent, with orders being pushed back , and inventory accuracy is sometimes an issue .
Price/Value edge: Kohl'sR8R18R20R29
Kohl's Kohl's is often praised for offering good deals, discounts, and low prices R8R17R20. Users appreciate the perks like additional percentage off and free shipping events R29. However, some feel the merchandise quality has declined R18 and the point system for rewards is low .
Target Target is generally seen as having good prices and deals . However, some users find Target to be expensive . There are also complaints about the Target Circle loyalty program, with freebies being less valuable than before and membership promises like free shipping often having minimum spend requirements .
Support tieR13R15R37R47
Kohl's Kohl's users report poor customer service experiences, with issues like being unable to complete orders due to app glitches and then being denied sale prices or Kohl's Cash when calling support R37. There are also complaints about order fulfillment, such as receiving wrong items or incomplete orders R13R15. However, one positive review highlights excellent in-store associate help with Amazon returns R47.
Target Target's customer service receives mixed reviews. Some users praise the helpful and kind employees in-store and good support for drive-up services . However, there are significant complaints about online customer care, including delivery to the wrong place, unhelpful support, and partial refunds R85. Users also report difficulty changing email addresses without accessing old, non-existent emails R105.
Pick Kohl's if

Pick Kohl's if you prioritize finding good deals and discounts, and if you have a newer phone that supports the latest app updates without issues R8R20R29.

Pick Target if

Pick Target if you value a generally more reliable and user-friendly app experience, especially for convenient services like drive-up and in-store pickup, and if you can tolerate occasional app sluggishness .

Evidence note: Kohl's reviews are heavily skewed by recent negative experiences related to app updates and compatibility issues, making it difficult to assess its overall performance for users not affected by these problems. Target also has numerous complaints about app performance, but they are less severe and widespread than Kohl's.

Frequently asked

Why is the Kohl's app not working for many users?
The Kohl's app is not working for many users because a recent update requires iOS 18 or later, rendering the app unusable for those with older iPhones (like iPhone 8+) that cannot update beyond iOS 16 R2R4R19. Many users are stuck in an update loop where the app constantly prompts for an update that never completes or allows access R10.
Are there issues with reading product reviews on the Kohl's app?
Yes, many Kohl's app users report significant issues with reading product reviews, stating that clicking on reviews often leads to a blank screen or that reviews simply do not load R1R6R12R16.
Does the Target app have performance problems?
Yes, the Target app frequently experiences performance problems, with users reporting it being slow, laggy, freezing, and glitching constantly, especially during order assembly or scrolling R69R70R72R79.
Is Target's customer service reliable for online orders?
Target's customer service for online orders is not consistently reliable, with users reporting issues like drivers delivering to the wrong place, unhelpful customer care, and only partial refunds for lost orders R85. Some also face difficulties with account management, such as changing email addresses R105.

What reviewers actually said

Built only from these 120 real reviews (foreign ones translated). Superscripts jump to the quote here. Apple has no per-review links, so [ref] opens that app's reviews on the App Store.

  1. [R5] Kohl's 5/5 · US Keep Me Coming Back: This APP is so awesome I love to browse and shop until my cart is overflowing I especially like the pick up in store feature
  2. [R9] Kohl's 3/5 · US Difficult to confirm returns.: It’s difficult to confirm returns.
  3. [R14] Kohl's 5/5 · US Great App: It’s always a pleasure shopping with you Guy’s very convenient shopping online and store pickup.
  4. [R17] Kohl's 5/5 · US Online shopping: Click and buy, the searching was easy on the app and I found some really good deals!
  5. [R1] Kohl's 1/5 · US Always Glitching: It is infuriating to shop with this app. It constantly glitches. When I’m in the store for a pick up, it takes forever (and several closing out the app and reopening it) to get the location of my order. At home, it brings me to a blank screen when I want to read reviews. When I add things to my bag and am still working on making decisions, it automatically empties my bag with
  6. [R3] Kohl's 3/5 · US Full screen: App does not use full screen on iPad
  7. [R6] Kohl's 3/5 · US Reviews: You can never see the reviews on the app for some reason.
  8. [R7] Kohl's 1/5 · US For ipads: Pls make a zoomed out version for I pad users
  9. [R2] Kohl's 4/5 · US Help!: I’ve used the Kohls app for years. Loved using it. All of a sudden it tells me to update, so I did, won’t let me, says I need a 17 or higher phone?? I have an 8+. Disappointed that I couldn’t use for a 30% off on Sephora. I even tried deleting and reinstalling. Didn’t work. What can I do?
  10. [R4] Kohl's 1/5 · US Unable to use this app / no support for older phones: Your latest update requires iOS 18 or later. My iPhone 8 cannot update beyond iOS 16. You’ve rendered the app I’ve been using for years as now useless. Don’t tell me I need to buy a new phone. Any work around? Another version for us frugal shoppers who don’t need the latest phone?
  11. [R10] Kohl's 1/5 · US Update: I can’t update my Kohls app
  12. [R8] Kohl's 5/5 · US My favorite store: I love all the products!!! I get amazing quality for low low prices!!!
  13. [R18] Kohl's 3/5 · US Credit card totals: Merchandise not as good quality as before
  14. [R20] Kohl's 5/5 · US Discounts are great: Kohls
  15. [R29] Kohl's 5/5 · US Go to store: Kohl’s is always my go to store for gifts! I can easily shop online and either pick up or have it shipped saving me time. I especially love the perks such as additional 30% or 40% off. The free ship events are also a favorite time to pick up small items for future gifting.
  16. [R13] Kohl's 2/5 · US Disappointed: I ordered teethers for my grandson and only one came on time, I had to wait a few days for the second teether. So when it was ready for pick up, they only gave me 3 days to pick it up, but then they cancelled my order when I couldn’t get there in time. 😢
  17. [R15] Kohl's 3/5 · US Received wrong item and didn’t receive an item: Upset
  18. [R37] Kohl's 1/5 · US Poor customer service and policy: Spent over three hours trying to place an order. Every time I hit submit, it asked for the three digit code on the back of the card. Filled it out countless times and the same thing kept happening. Called today and they wanted me to submit it again without sale prices or Kohl’s Cash. Was told that the sale prices and Kohl’s Cash weren’t available today and nothing
  19. [R47] Kohl's 5/5 · US Associate at Columbia, Mo 65201 store.: The associate named Theresa, I forgot her last name. Theresa helped me with an Amazon return. I’m old & not tech at all. I know she spent at least 10 minutes & maybe more helping me. She was so kind & such a pleasant Young Lady. Retail needs more young thoughtful people! Like Theresa! Please be sure the Manager of that store knows what a kind Young Lady Ther
  20. [R19] Kohl's 1/5 · US App no longer works on older phones: The latest update doesn’t work on an older phone, whether using the app or website.
  21. [R12] Kohl's 3/5 · US No reviews?: Why don’t any of the reviews pop up? You click on the reviews of items and you get a blank page.
  22. [R16] Kohl's 1/5 · US Updates made it useless: After the most recent update, reviews are no longer visible and store/item locator just constantly says “Failed to load stores.”
  23. [R69] Target 3/5 · US App freezes and glitches a lot: Usage is not always smooth
  24. [R70] Target 1/5 · US Buggy and slow: I can hardly even use it anymore as Target has added so many features and overloaded the basic functionality of the app. Truly terrible UI and so slow even after update
  25. [R72] Target 3/5 · US App glitches and lags constantly: I love the convenience of doing my whole grocery order in the app for pick up, but it is CONSTANTLY lagging when I try to get my order together.
  26. [R79] Target 1/5 · US Slow and time consuming: Super slow, too many suggestion, it takes for ever to finish our edit anything
  27. [R85] Target 1/5 · US App is nice, delivery and customer care is HORRIBLE: Never really used target but recently moved next to one a few months ago and got the app. The app is nice and easy to navigate. But I used the delivery option and the driver delivered it to the wrong place, didn’t answer, and customer care did not refund the full amount spent though they had the proof. Then ended the service chat as I was still
  28. [R105] Target 3/5 · US Frustrating: Unable to access emails because Target will not allow one to change the email without accessing the original email. That’s difficult to do when that email no longer exists but you can’t even chat with them because they still want to use the nonexistent email.

Synthesized from 120 recent App Store reviews · updated July 2026 · View on the App Store