Agoda alternatives

What reviewers actually said

Built only from these 120 real reviews (foreign ones translated). Superscripts jump to the quote here. Apple has no per-review links, so [ref] opens that app's reviews on the App Store.

1. [R1] Agoda 1/5 · US Pésima atención: Los hoteles que ponen son estafa llegas al hotel y no te reciben y para pedir un reembolso te piden mil pruebas , correos cuando el error es de ellos , no te resuelven nada la peor aplicación para que hagas una reserva NO LA DESCARGUES
2. [R12] Agoda 3/5 · US GOD FORBID YOU NEED CUSTOMER SERVICE!!: Generally it’s a great app with good prices…but if something goes wrong, forget about receiving any assistance. You will get stuck in chat limbo forever. I’ve been trying to get an urgent answer for a day now. They just keep telling me “they’re working on it”. I think they really just want me to give up and go away. Use Agoda at your own risk.
3. [R29] Agoda 1/5 · US Don’t bother ever trying to contest a purchase: Agents take forever to reply. Fine print bs means that they will take your money with no according recompense. Do not use.
4. [R33] Agoda 1/5 · US I wouldn’t give even 1 stat.: Customer support is very bad. Holding you for hours, not helping at all. Saying go solve with property. You cant trust this app if you want to book something through them. Because they burned my 200€ for my hotel in Vienna. And they keep sending me automatic messages to avoid solving it.
5. [R4] Agoda 1/5 · US refund tidak jelas: saya sudah memesan hotel di bandung 2 kali dan sudah bayar, saat di refund dana saya tidak kembali, tolong perbaiki sistemnya, dan kembalikan dana saya
6. [R10] Agoda 1/5 · US Long time user, never again: Had multiple times now where Agoda takes ZERO responsibility and refuses to refund stays. Recently I booked a hotel where I later realized it had terrible reviews on other platforms, and had been taken off those platforms, but still on Agoda. No one present at check in etc. I tried to cancel the week before going, and Agoda said it’s up to the hotel if I’m allowed a re
7. [R19] Agoda 1/5 · US Scammed: Lost 400.00 because they blame the hotel and the hotel blamed them stated no manager was available and policy says they can’t make Changes which is complete bs
8. [R20] Agoda 5/5 · GB Good until it goes wrong!: The customer support is woeful. The notifications are invariably wrong and unhelpful. I accidentally booked two rooms because I received a notification telling me that my booking wasn’t complete. The hotel couldn’t refund me as I had booked via Agoda and Agoda refuse to accept any responsibility for the mistake even though it was due to their shonky notifications. During
9. [R3] Agoda 3/5 · US They do zero vetting of terrible hotels/apartments beware: Just wasted a bunch of my time getting an Uber all the way to a place that was not even open then had to sit and wait for a customer service to give me a refund terrible experience
10. [R13] Agoda 1/5 · US Pricing trick: The pricing trick is huge, and the shock comes when completing the booking. · translated
11. [R16] Agoda 1/5 · US Very disappointed!!!: My first day of vacation was completely ruined because of Agoda. We booked a hotel for one night in Miami before our cruise. The hotel charges a resort fee, but Agoda's website clearly showed that the resort fee was included in the total price. I even called an Agoda agent before my trip, and they confirmed that the resort fee was included. However, when we arrived at the h
12. [R6] Agoda 3/5 · US Useful but app needs some work: The app is missing the basic ability to change the email on your account. When I try to verify my phone number, the app says it’s experiencing technical difficulties and basically crashes the page since the back button doesn’t work anymore. Another problem that I’ve experienced is a hotel not requiring a credit card and contacting you separately to get a deposit the
13. [R7] Agoda 1/5 · US Needless gamification and can’t verify phone number: I hate this app. It is genuinely terrible and there is no customer support. For over a month I have tried to verify my US phone number but every time the app responds with “technical difficulties.” Then there’s all of the gamification popups and relentless email and notification based promotions that I don’t want. Seriously, if it wasn’t for th
14. [R39] Agoda 1/5 · US Broken: This app is Broken! Can’t book online! WTF!
15. [R43] Agoda 1/5 · US Doesn’t work with VPN.: The app almost ALWAYS chokes when I have a VPN engaged. Thus, I refuse to use it because I won’t sacrifice my privacy. Agoda, international travelers NEED VPNs. It’s not negotiable. I’m not connecting to hotel wi-fi without VPN. Fix this or get ready to lose customers. Edit: Agoda’s “developer response” is classic. They completely ignore what I wrote and replied with only
16. [R23] Agoda 1/5 · US Terrible platform. Scam platform. For different room types at the same hotel, four times in a row, it showed a room available before clicking, but after clicking and filling out information halfway, it said it was already booked. Once is understandable, but four times in a row. · translated
17. [R27] Agoda 1/5 · US Don’t trust the price you see: Disappointing experience. I’ve had issues with multiple bookings, and customer support didn’t resolve them. The advertised discounts often weren’t better than prices on other booking sites, and extra or hidden fees increased the final cost. In some cases, these fees weren’t clearly disclosed until check-in. Overall, it made traveling more stressful than it should hav
18. [R31] Agoda 2/5 · US No discount allowed: I’m not happy. The app offered a 12% first booking discount. But I was never provided a code or opportunity to apply a code. Their customer service is an AI chat that does not allow more than 1 question or to refer a complaint to a person.
19. [R55] Expedia 5/5 · US Half way around the world: I traveled to small islands throughout Thailand by myself and basically used Expedia for the entire life. Plus a little help from ChatGPT.
20. [R58] Expedia 5/5 · US Service and Savings: I’m an Entertainer and when I travel(which is often) I can always find the best deals and reliable customer support on Expedia!
21. [R60] Expedia 5/5 · US Great: The experience I have had with expida is awesome I have had horrible experiences with air band b so it’s nice to have expida.
22. [R69] Hotels.com 5/5 · US Cancel reservation: I want to thank you for refunding my reservation.. due to the circumstances my son was not able to make it.. we appreciate it so much 😀 that’s why we always booked with you..
23. [R71] Hotels.com 5/5 · US Saving: Savings is amazing
24. [R72] Hotels.com 1/5 · US One Key Cash: This should not expire. Unfortunately, this app is not always competitive enough for travel plans to be made here solely.
25. [R78] Hotels.com 1/5 · US All rewards expired: Never using the app again
26. [R79] Booking.com 1/5 · US Book direct: I used Booking for years, but their customer service failed me, so I've dropped them. I have also found that booking direct with hotels gets you better service and equal or better rates. Plus, booking direct saves hotels money. Why give Booking a slice of the pie?
27. [R82] Booking.com 1/5 · US Terrible customer service: I was trying to cancel a reservation, few minutes after I make that reservation, but the customer service representative keeps giving vague responses. I've made more than four calls, yet the cancellation hasn't been successful.
28. [R84] Booking.com 1/5 · US SCAM: Do not ever book anything through this platform, there are fake listings. Then when you book these fake listings booking.com offers 0 help or support and essentially sides with the fake listings. I had my debit and credit card information stipple , the place I booked literally does not exist. They never responded to any request or messages prior to me finding out it’s a scam and booking.com
29. [R87] Booking.com 5/5 · US Booking.com: I love reserving through this app. 100% transparent and allow you to add applicable discounts. Only thing I would suggest is adding military option
30. [R98] Hopper 5/5 · US Excellent resource: My flight was cheaper through Hopper than direct from the airline. I also received a a refund for the flight due to a flight interruption that caused a long delay at the airport. Hopper actually notified me that they were aware of the delay and offered me a refund. I didn’t have to do anything but agree to accept the refund.
31. [R102] Hopper 5/5 · US Travel buddys best friend: Hopper has been my go to when booking flights, hotels, and car rentals. I always feel like I’m getting the best deal, and customer support is also helpful if any issues arise. Absolutely recommend!
32. [R103] Hopper 5/5 · US So helpful!: This app is very helpful when trying to plan a trip. I love how it will watch flights for you and tell you when to purchase tickets
33. [R104] Hopper 5/5 · US Hopper: Great discount app
34. [R111] Priceline 5/5 · US Helpful: Priceline is economical and agents are super helpful!
35. [R113] Priceline 5/5 · US MSGT: Best deals of all businesses that offer travel and related discounts!
36. [R115] Priceline 5/5 · US Great App Great Service: Intuitive and great app and service. If you book with Priceline use the app, the additional discounts and ease of use makes this perfect. And if you need help it’s all in here
37. [R119] Priceline 5/5 · US The Priceline is the rightline: Priceline never fails me whenever I need a good deal. I love the app and the ability to compare all my options. Added bonus of repeat discounts and rewards. The prices are updated constantly consistent with availability. I recommend traveling right with Priceline in your hand.
38. [R14] Agoda 5/5 · GB Best rates: Consistently gives me the best rates for hotel bookings. Definitely would recommend
39. [R28] Agoda 5/5 · GB Threat app and web: Much cheaper than booking.com, also I can see more details about hotel than in Booking.com. Use Agoda, I saved money like the difference is 200 dongs which is extra money for dinner
40. [R34] Agoda 5/5 · GB Me: Very good app compare to booking.com and expedia. Agoda offered a very good and cheap price compare to other sites. I recommend everyone to use this app for booking hotels.
41. [R96] Hopper 5/5 · US Excelente: La mejor aplicación para encontrar hospedajes a los mejores precios !
42. [R74] Hotels.com 1/5 · US It’s a scam: Paid 330 dollars for 2 night at least that’s what the app said when I get to the hotel they tell me it’s a mistake and that it’s 300 a night so had to pay 600 for two nights instead when they told me two nights was 330
43. [R95] Hopper 2/5 · US Car rental is misleading: Ordered and paid for a car on the site, I declined insurance on the site because I was using my own. I get to the counter and was charged 4xs more. The price on their site is NOT what you will pay.