Zomato alternatives

What reviewers actually said

Built only from these 120 real reviews (foreign ones translated). Superscripts jump to the quote here. Apple has no per-review links, so [ref] opens that app's reviews on the App Store.

1. [R1] Zomato 1/5 · US Fraudulent business practices: I have had multiple deals and orders cancelled for a refund with no penalty paid out. Food delivery is not a business where a refund makes the customer whole.
2. [R3] Zomato 3/5 · US Pin and address does not match: If the address and pin location doesn’t match, food order will be cancelled and we will not get refund. Be careful! Its a hit or miss and its not guaranteed you will receive the food all the time you ordered
3. [R6] Zomato 3/5 · US Cancellation: I scheduled an cod order,you cancelled it for no reason and displayed unavailablity for further cod orders what is the purpose for this app and that option then???
4. [R32] Zomato 1/5 · US Worst experience - scam: This was honestly one of the worst experience I have had with a food delivery app. I ordered a cake and entered my order clearly, and the order was accepted right away. I was charged everything after more than an hour. I reached out to the Customer Care and now I’m being told that my address is incorrect and they couldn’t find it seriously? If the address was an issue by a
5. [R4] Zomato 1/5 · US Faulty payment system for international credit card: Faulty payment system for international credit card
6. [R21] Zomato 5/5 · US Payments: App really help me order food for my loved ones from overseas but lately all the international visa and master cards payments fail miserably. Raised Tech Support tickets but no use.
7. [R22] Zomato 1/5 · US I hate UPI: Because of the stupid UPI nonsense, most of the international credit cards don’t work
8. [R42] Zomato 1/5 · US Auto checkout feature: Tried using a foreign card and was only given a USD checkout with a 20% up charge. Then after about 5 seconds started a 2 second count down before it auto clicked checkout. I was able to abort in time but now have a pending charge that will hopefully go away. Be very, very wary as a foreigner.
9. [R7] Zomato 1/5 · US Worse customer support ever: Try to avoid this app, the customer aupport is so pathetic they have been unavle to resolve my issue for the last 8 months after following up multiple times. The only reply I get from them ask for the same information 100 times which have been provided. This is after having Zomato gold and spending 10k per month.
10. [R16] Zomato 1/5 · US Missing Food Item: It's been over 48 hours since I reported missing food from my order. I ordered a meal for 4 from Burger King, 1 burger & 4 four chicken nuggets were missing from the combo. I immediately raised a concern on the Zomato app. 2 people contacted me initially, but no one could provide a solution. I tried contacting them again later, but there was no response. I also emailed them, but
11. [R18] Zomato 1/5 · US Incorrect orders are never addressed: Please stop using this service, imagine paying for something and receiving something else and when you have all the proofs, they simply outright refused to help you. You will never be able to reach a human to speak to, not even chat with, their entire support is premeditated chat responses (a set few options from which you have to select), and when everything
12. [R44] Zomato 1/5 · US Broken AI customer support: They are using AI chatbots to auto-decline refund requests even when the food never shows up and there is no option to connect to a human.
13. [R30] Zomato 1/5 · US Worst worst: Zomato us a worst platform. If ur order is delayed one hour also they easily say .. sorry it will reach to u They dont take any action against restaurant or delivery partner. We are going to raise a concern on social media with a live response
14. [R34] Zomato 1/5 · US Scam - Don’t Prepay if you have to use this app!: 0 human support - drivers eat people food and blame on customers for not accepting the deliver? No refund either. Why would I order and not accept it?! Left stranded at 10pm after I prefer food my child. Avoid this app at all costs. If you absolutely have to use it - choose pay on delivery option. Don’t be surprised if they randomly turn off this o
15. [R36] Zomato 1/5 · US SCAM - DON'T PAY BEFORE YOU GET YOUR FOOD.: 9 out of 10 times - they hungry drivers will end up eating your food - specially if the payment is already made. Only choose Pay on Delivery - never prepay. The app often turns off the pay on delivery option to allow their hungry drivers to scam people. Waited 10 minutes in hot weather outside my hotel room only for the driver to mark the delivery as "cu
16. [R9] Zomato 3/5 · US Ad: Make it lil faster app
17. [R15] Zomato 3/5 · US Glitches exist: Can improve a lot more in 'order guarantee'
18. [R24] Zomato 1/5 · US Order delayed: They took 50 minutes to order food and the dominos was just a km away
19. [R38] Zomato 2/5 · US Disappointed: The real time tracking is never accurate and delivery partners are assigned for multi orders will end up delaying your order even if you have Gold membership. They’re making profit and we are the ones who’s losing our money.
20. [R26] Zomato 1/5 · US Complaint: Too much price when compared to other apps and delivery time is high
21. [R40] Zomato 1/5 · US Price: Charging too much
22. [R20] Zomato 1/5 · US No US restaurants?: I was so happy with Urban Spoon. Can’t get Zomato to work for me. The only option that populate are in India. Error message when app auto selects or if I manually enter any US location.
23. [R55] Uber Eats 5/5 · US Love it!: Easy to navigate and order! Makes it so easy when you're in a hurry!
24. [R58] Uber Eats 5/5 · US Uber Eats: It’s very simple and they give free money, cause they’re goated!!
25. [R59] Uber Eats 3/5 · US Need better promotions: I’ve been using your absence you guys hit the market and in the beginning first two years it was always good lately for the last year or two. It’s gotten very expensive and I don’t get any promotions and when I do there for things that I don’t use which I find that weird if you guys see that someone’s always ordering food, you should throw out more food promos
26. [R61] Uber Eats 5/5 · US Company and Drivers: Great company and efficient drivers
27. [R66] Blinkit 5/5 · US Very convenient: Using it for about 3 mnths and happy to say m satisfied with blinkit
28. [R67] Blinkit 3/5 · US Mostly good: Statistically most things arrive and are not rotten or missing from the order. It’s just a shame they can’t get it right all the time because it’s my time that is wasted having to complain.
29. [R69] Blinkit 5/5 · US Blinkit: Blinkit is of great use when it comes to emergencies and the product quality is good as well. I would expect consistency in product quality which is only lagging. Once this issue with quality is resolved I hope Blinkit would be a much more dependable platform for customers. Proper quality check is the bottleneck.
30. [R74] Blinkit 1/5 · US Deliver rotten fruits and sometimes missing items.: I am using blink-it over a year but these days their service is very poor. It was not like that before. I'm tired of complaining every time after ordering. They deliver rotten fruits and sometimes missing items.
31. [R81] Swiggy 3/5 · US Countity low hey: Low quality
32. [R82] Swiggy 1/5 · US Worst service: ⭐☆☆☆☆ Very disappointed with Swiggy’s service. I waited for more than 2 hours for my order, only to be told at the end that they couldn’t complete the delivery. This is completely unacceptable. The worst part is that they hold customers’ money and don’t process refunds promptly. Their customer service is extremely poor, they only apologize but never provide a real solution or take
33. [R83] Swiggy 5/5 · US Good: I got 200 cash in my account thanks to swiggy (instamart) ☺️😁
34. [R86] Swiggy 1/5 · US Average: My ordered food has been delivered to some other person And taking too much time for delivery taking more than 2 hours to deliver the ordered food
35. [R93] Just Eat 1/5 · US Awful: Didn’t receive order and just eat refused to refund my money. App does not give info to contact carrier if delivered to wrong address. No way to confirm between customer and carrier if the order was delivered.
36. [R96] Just Eat 1/5 · US Customer service is awful: Customer service is awful
37. [R99] Just Eat 5/5 · US Must have for Europe: Must have app when traveling / living in Europe
38. [R100] Just Eat 1/5 · US Support is terrible: Don’t bother using this app use Deliveroo. Worst customer service ever.
39. [R108] Thuisbezorgd.nl 5/5 · US It just works: So many of the best restaurants are here. Delivery is fast. Not messed anything up so far after 3 deliveries. Keeps me informed in the process too. Sometimes faster than they say.
40. [R109] Thuisbezorgd.nl 3/5 · US Concerning: I think I should’ve read the reviews before hand. I’ve been waiting on my food for a little while now and it still is telling me 45+ minutes. I have no idea if my food is going to show up or not. I’m hungry, and I’m not from here, nor do I speak the language so it’s a slight struggle trying to get food. I dont know I’ll update if I actually recieve my food in edible conditions.
41. [R110] Thuisbezorgd.nl 1/5 · US Difficult and frustrating: Can’t get in touch with customer service unless I place an order… but the issue is it won’t let me place an order with a coupon code. No problem, I just won’t order.
42. [R112] Thuisbezorgd.nl 3/5 · US Delivery Estimated Time Is Not Accurate: I never got to eat the food that I ordered through Thuisbezorgd because the delivery person never showed. When I called De Vegetarische Snackbar about my order, they said no one answered the door and they tried calling me. I was sitting at the door with my phone and sat there for another twenty minutes after the food was supposed to be delivered; there were
43. [R13] Zomato 1/5 · US Chor Hai Ye Mera paisa kha gaye: Zomato wale mera 417 rs kha gaye
44. [R5] Zomato 5/5 · US Best food delivery app for INTERNATIONAL TRAVELLERS: The best part about Zomato is the seamless login for an international traveler while others require phone number to login, zomato has email login options as well and host of payment options making international travelers like me who have returned to India to be able to place order even if we don’t have the local +91 number . This is lifesaving i
45. [R46] Zomato 1/5 · US Food Never Arrived, 2.5 Hours of Lies and Zero Support: I am absolutely livid. Placed an order at 7:30 PM. Watched the tracker loop in circles for 2.5 hours straight, "arriving soon," "out for delivery," "almost there." The food never showed up. Not once. Never. I called customer support. Waited on hold. Got disconnected. Called again. Got a bot. Called again. Got an agent who read from a script