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Updated July 2026 · real, multi-region App Store reviews
User consensusAlternativesIs it worth it?
Better options than

Progressive alternatives

Progressive users often seek alternatives due to rising rates, app bugs, and difficulties with claims or account management. Alternatives like GEICO Mobile, Allstate Mobile, and Root offer different strengths in pricing, customer service, or app functionality, while Experian and Progressive Leasing serve entirely different financial needs.

Why users look for alternatives to Progressive

The alternatives

GEICO Mobile
4.8★ · 4,730,010 ratings · Free

GEICO Mobile provides an app for managing insurance policies, offering features for payments and accessing policy information. Some users find it easy to navigate, while others report issues with specific functions.

Better for: GEICO Mobile might be better for users who prioritize an app that is generally easy to navigate for basic tasks, but they should be aware of potential issues with specific features like updating payment info or roadside assistance . It may not be ideal for loyal customers seeking consistent rates, as some report price increases despite long tenure R54.

Head-to-head: Progressive vs GEICO Mobile
Experian®
4.8★ · 2,670,823 ratings · Free

Experian® offers an app for monitoring credit scores and reports, with strong security features that flag suspicious activity. It also provides tools to help users build their credit.

Better for: Experian® is better for individuals focused on credit monitoring and building, who value security alerts and detailed credit information R66. However, users should be mindful of potential hidden monthly premiums and frequent marketing notifications for financial products . It may not suit those who need direct human customer support, as some report difficulty contacting a person R68.

Head-to-head: Progressive vs Experian®
Allstate® Mobile
4.8★ · 1,243,341 ratings · Free

Allstate® Mobile allows users to manage their insurance policies, including filing claims and accessing ID cards. It offers customer service support for claims like windshield replacement.

Better for: Allstate® Mobile could be better for users who prioritize customer service for claims, such as windshield replacement, and appreciate reliable support R80. However, it may not be suitable for users who rely heavily on the Drivewise feature for trip tracking, as some report issues with its functionality and accuracy . Users should also be aware of potential app login issues and limitations with Apple Wallet integration for multiple policyholders R79R81R82.

Head-to-head: Progressive vs Allstate® Mobile
Root
4.7★ · 72,932 ratings · Free

Root provides car insurance, often appealing to new drivers or those seeking competitive initial rates. The app includes a driving test feature and offers customer service.

Better for: Root might be better for individuals looking for immediate insurance compliance or those who find their initial rates competitive R93R96. However, it may not be ideal for users who experience significant rate increases after the initial period without clear reasons . Users should also be prepared for potential app login issues, location service problems, or difficulties with payment processing R95.

Head-to-head: Progressive vs Root
Progressive Leasing
4.7★ · 34,365 ratings · Free

Progressive Leasing offers lease-to-own options for purchases, allowing customers to acquire items without immediate full payment. The service facilitates transactions at various retailers.

Better for: Progressive Leasing is better for customers who need to make larger purchases quickly without having the full cash on hand, especially at participating retailers like Best Buy or Lowe's R108. However, users should be extremely cautious about the terms, as missing the 90-day same-as-cash period can lead to paying significantly more (up to 3x the price) for items R116R117. The app itself has reported bugs, login issues, and poor customer service experiences regarding payment processing R107R109.

Head-to-head: Progressive vs Progressive Leasing
Stick with Progressive if

You should stick with Progressive if you have had a long-standing positive experience with their service, finding their agents helpful and the app easy to use for payments and viewing information .

Evidence note: No alternative had too-thin evidence.

Frequently asked

Why are Progressive's rates increasing?
Progressive's rates are increasing for many users, with some reporting jumps from $110 to $160 or even from $81 to $600 per month without clear explanation, even for long-term customers with good driving records R1R29R37R49.
Does the Progressive app have payment issues?
The Progressive app has reported payment issues, including users being unable to set up auto-payments, unexpected double charges, and an additional $8 fee for paying bills through the app R9R25R33.
Is Progressive Leasing a scam?
Some users consider Progressive Leasing a scam because missing the 90-day same-as-cash period can result in paying up to three times the original price for an item, and there are reports of unexpected charges and poor customer service regarding payment processing R116R117R120.

What reviewers actually said

Built only from these 120 real reviews (foreign ones translated). Superscripts jump to the quote here. Apple has no per-review links, so [ref] opens that app's reviews on the App Store.

  1. [R1] Progressive 1/5 · US Spike: Going up and up used to be $110 now it’s 160 not good
  2. [R13] Progressive 1/5 · US Review: This company is a joke seriously a rip off company!
  3. [R27] Progressive 1/5 · US Terrible insurance: Terrible insurance company aleys want more money they come with this extra loop hole to charge more
  4. [R29] Progressive 2/5 · US Unprofessional: Had to switch my insurance because they were trying to get me to pay $600 a month after buying a new car. I only drive 6 miles most if not every day, have no crashes or violations on my record, and have been driving for basically a year at this point. They tried to convince me that the jump to $81 a month to $600 a month was normal but it made no sense. ESPECIALLY given the quote t
  5. [R3] Progressive 3/5 · US Ok: They need to work on the UI
  6. [R6] Progressive 3/5 · US Upgrades: In order to get the upgrades I would need to buy a new phone. I’m not doing that. The app requires 17 iOS and mine is 16.
  7. [R17] Progressive 1/5 · US App issues: I’m disappointed with the Progressive Insurance app experience. Whenever I try to update my payment information or make changes to my policy, the app simply redirects me to their website. This makes me wonder what the purpose of having an app is if basic account management features are not available directly. A good insurance app should make things easier and more convenient, not forc
  8. [R19] Progressive 1/5 · US App is garbage: None
  9. [R4] Progressive 1/5 · US Do not!: Garbage service, full of lies and incompetence.
  10. [R7] Progressive 1/5 · US Disappointed… once again.: Just had a cracked windshield repair claim. Took TWO WEEKS and lots of followup to even get acknowledgement the claim was received!!. Progressive had Safelite replace the windshield at our home. But it wouldn’t calibrate. I then went 1.5 weeks driving with a warning light ON until a shop appt to calibrate it correctly. Finally…. The 3 hr outing away from
  11. [R35] Progressive 1/5 · US This company is horrible!: I got hit on my side mirror. It got completely smashed. The other person happens to have the same insurance company. I summit my DashCam video as evidenced and the adjuster said it was my fault even though the police report said the other person is at fault! They are liars! They just didn’t want to pay for my damages. And also they change my no at fault to at fault! So h
  12. [R9] Progressive 2/5 · US no auto payments: it doesnt let me do auto payments
  13. [R11] Progressive 1/5 · US Progressive trash: They added my brother without my permission and billed me for it
  14. [R25] Progressive 1/5 · US Lately payment: No alerts or anything just toke two times $30 from my bank account.
  15. [R33] Progressive 2/5 · US Fees 👎👎: It’s crazy that in order to pay your bill on the app it costs you an additional $8 fee
  16. [R15] Progressive 1/5 · US Bad company: They dropped our coverage for no reason whatsoever I run an OTR freight company. My driver lives in Texas in which we stated at the day we purchased the policy problem after the fact I’ve paid several months and then all of a sudden they just dropped us cold turkey. Definitely not a good company to trust. Beware
  17. [R45] Progressive 1/5 · US Hmm: Why will they not display other drivers on the electronic cards? You care enough about them to charge extra money to have them on a vehicle, why complicate things for your customers by not having the cards accurately reflected the drivers that are covered on the vehicles?
  18. [R51] GEICO Mobile 1/5 · US autopay: since my insurance was pending cancellation I wasn’t allowed to reactivate the auto pay so I had to pay double the amount that I would have if I was able to activate auto pay! so ridiculous and wrong!!! I just lost my husband and I’m trying to maneuver everything. It just made more stress than needed.
  19. [R52] GEICO Mobile 5/5 · US Ginger: Thank you for great service
  20. [R53] GEICO Mobile 3/5 · US Updating payment info: The functions to update your payment information is not easily accesible. One of the functions on the billing selections doesn’t even take you to your account information to update credit card information. I would like to update information as easy as possible without requiring a call to the call center to update something so simple.
  21. [R54] GEICO Mobile 1/5 · US Not good to loyal customers: I’ve been with Geico for over 25 years with a great driving record and they keep going up in prices. I will be moving to another insurance provider asap.
  22. [R65] Experian® 1/5 · US Scam app: Foolish app actually sent me a notification saying my credit score had improved just to get me to sign in. It hadn’t improved. That’s wild for a company that tracks finances. Should’ve been professional.
  23. [R66] Experian® 5/5 · US Accurate and thorough: This app is really great and the security is tops it knows when something goes wrong and flags you to it asap I think it’s really safe and trustworthy
  24. [R67] Experian® 3/5 · US Okay: The app is OK. I just don’t like the fact that I can’t log into my account. If I decide I don’t wanna continue to pay for the membership anymore. It won’t allow me to login without paying which is ridiculous to me.
  25. [R68] Experian® 1/5 · US Terrible Service, No Humans, any error on their end never gets fixed.: They use an AI agent and have no way of contacting an actual human being. If the issue is on their end it will never be fixed. This has made the app completely useless.
  26. [R79] Allstate® Mobile 1/5 · US App not working, ask to log in through Safari instead: The app has not worked for about 2 months, every time I want to log in to the app, it says I need to log in with browser to see my claim, I have not had a claim in the last 2 years, why is it asking me to log in with browser instead of letting me use the app!!!!!’
  27. [R80] Allstate® Mobile 5/5 · US Love the Great Service: Absolutely wonderful customer service and reliable ❤️
  28. [R81] Allstate® Mobile 3/5 · US Mobile app: Doesn’t work often.
  29. [R82] Allstate® Mobile 1/5 · US Version 21.2 Unusable: Version 21.2 rendered the app unusable. For reference, I’m using Apple iOS 26.5.2 on an iPhone 17 Pro Max. As mentioned in another review, when I tried to log in, I was prompted to visit my claim, even though I was only trying to access the app. This issue only started after I updated the app to the latest version. I sent an email to the Allstate Mobile app team last week, b
  30. [R93] Root 1/5 · US Don’t.: 180 bucks for a 12 year old car?!?
  31. [R94] Root 4/5 · US Apple Wallet?: The app works well however showing the insurance card to someone (like during an inspection) can take some time to pull up bc of email and sms verification. Please consider adding the feature to let customers add their insurance card to Apple Wallet. Thanks!
  32. [R95] Root 3/5 · US Problema para acceder a mi cuenta: Entro a la app y directamente e manda a cotizar otra aseguranza, no me deja iniciar sesión.
  33. [R96] Root 1/5 · US horrible insurance: I bought root for my first car insurance never having insurance or license yet they added a driving test feature scored fine on it even tho i wasn’t driving it recorded me in different cars after taking 148$ out they canceled my insurance the driving score was at 7/10 i called and said it’s only been a week of having insurance i haven’t got my license yet or the car registered
  34. [R107] Progressive Leasing 2/5 · US Sign up error: I was excited to apply and use this but every time I enter my Social Security number it says it’s wrong format although I’m entering it in correctly
  35. [R108] Progressive Leasing 5/5 · US Amazing service: Great options
  36. [R109] Progressive Leasing 3/5 · US Can’t open anything to apply: App has some bugs, I wanna go to Best Buy but it won’t go to it. It just sits on a white screen the whole time I have tried with and without WiFi to get it to work and nothing
  37. [R110] Progressive Leasing 1/5 · US Horrible Process: Not happy
  38. [R37] Progressive 2/5 · US Cost: Progressive has become too expensive
  39. [R49] Progressive 1/5 · US Quality and cost: Over 15 years and my premium never seems to stop reaching new heights. One claim in all those years. My thank you for detection is high costs. There are no discounts. Just lies of discounts. My history with progressive should dictate what I pay. Not anything else at all. Shame on you!
  40. [R116] Progressive Leasing 1/5 · US Scam!!!: I’ve been using them for about 5 years now. At first they offered a 90 days same as cash but now customer service acts like they never did and charged almost 3x the price amount and now they keep raising the tax amounts on payments. They take almost two weeks to process the payments. This is a scam do not do it or you will pay a lot more than what it’s worth.
  41. [R117] Progressive Leasing 4/5 · US Worst decision ever: Does what it needs to do HOWEVER accidentally missing your 90 days (because they will NOT remind you i missed by 1 day) will get you stuck paying 3xs more than what it is worth and god forbid you did not buy anything over $200. A last minute emergency $800 ipad costed me $2300. Thankful to be more responsible with my belongings now. I will never use them again.
  42. [R120] Progressive Leasing 1/5 · US There service: I call them to make my early purchase payoff amount to pay my lease off and the lady even repeated what I wanted to do but instead of scheduling the payment she left it alone and just let a regular weekly payment come out of my account and now I’m having to pay double to pay it off vs if she would of some like I asked her to do I could of payed it off now I’m having to pay double so

Synthesized from 120 recent App Store reviews · updated July 2026 · View on the App Store