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Updated July 2026 · real, multi-region App Store reviews
Head-to-head

Progressive vs Progressive Leasing

Progressive 4.8★ · Free to download 75
Winner Progressive
Progressive Leasing 4.7★ · Free to download 40

Progressive (App A) is the stronger choice for insurance management, offering a generally smooth experience for payments and policy access, while Progressive Leasing (App B) is plagued by significant app functionality issues and user dissatisfaction with its core leasing terms.

Full reviews: Progressive · Progressive Leasing

Progressive (App A) provides a largely positive experience for managing insurance policies, with users praising its ease of use for payments and accessing documents. Progressive Leasing (App B), however, struggles with app stability, login issues, and customer complaints about high costs and misleading payment terms.

Head to head

Features edge: ProgressiveR9R15R20R22
Progressive Progressive (App A) users appreciate the ability to make quick payments and access insurance ID cards and policy details easily R20. However, some users wish for more comprehensive policy management within the app, such as handling all insurance types (renters, pet, electronics) or signing contracts and submitting documents directly R9R15R22R46.
Progressive Leasing Progressive Leasing (App B) offers quick approval for leases and automatic payments . Users value the 90-day same-as-cash option, though many report issues with tracking this option or being misled about its terms R70R71R77R102. Some users also desire the flexibility to use their approved loan amount across multiple stores .
Ease of Use edge: ProgressiveR3R5R6R8
Progressive Many Progressive (App A) users find the app easy to navigate, understand, and use for making payments R5R8R20. Some complaints exist about a clunky UI, difficulty with password resets, or being redirected to the website for certain tasks R3R6R22.
Progressive Leasing Progressive Leasing (App B) is frequently criticized for its app's lack of user-friendliness and numerous technical issues. Users report problems with logging in, the app freezing, displaying white screens, crashing, or not loading account information R63R66R67R78. The verification process is also described as difficult .
Reliability edge: ProgressiveR6R7R13R14
Progressive Progressive (App A) has mixed reviews on reliability. While some users report long-term satisfaction and no problems R14R23, others describe issues with claims processing taking too long, unexpected policy drops, or incorrect billing R7R13R19. App updates sometimes cause functionality problems R6.
Progressive Leasing Progressive Leasing (App B) users frequently report the app being unreliable, with issues like not opening, freezing, or crashing R63R67R78. The verification process is also cited as a point of unreliability, with users being unable to complete applications or re-verify .
Price/Value edge: ProgressiveR1R12R16R23
Progressive Many Progressive (App A) users express dissatisfaction with increasing premiums, feeling they are paying too much despite loyalty or good driving records R1R12R16R23. Some also complain about additional fees for paying bills through the app R38.
Progressive Leasing Progressive Leasing (App B) users frequently criticize the high costs, stating they end up paying double or triple the original price of merchandise if they don't use the 90-day payoff option R70R71. Some feel the 90-day option is hard to track or that they are misled R70R71R102.
Support tieR4R17R19R40
Progressive Progressive (App A) receives mixed feedback on support. Some users praise prompt, professional, and thorough service R17. However, others report issues with incompetence, lies, or being dropped without reason R4R19R40.
Progressive Leasing Progressive Leasing (App B) has varied support experiences. Some users report excellent customer service and flexibility . However, a significant number of users complain about misinformation, unhelpful representatives, issues with payment processing, or being blocked from future purchases R102.
Pick Progressive if

You need a straightforward app to manage your Progressive insurance policies, make payments easily, and access documents quickly R8R20. You are generally satisfied with Progressive's insurance services and rates, despite some recent price increases R14R23.

Pick Progressive Leasing if

You are looking for a lease-to-own option for purchases and are confident you can pay off the lease within the 90-day same-as-cash period to avoid high interest R77. You are comfortable dealing with potential app glitches or customer service issues .

Evidence note: Progressive (App A) has a significantly larger number of reviews, providing a more robust dataset for analysis. Progressive Leasing (App B) has a smaller review base, and its reviews are heavily skewed towards app functionality issues and dissatisfaction with leasing terms, which might inflate the perceived severity of these problems relative to its overall user base.

Frequently asked

Is the Progressive app good for managing all my insurance policies?
The Progressive app is generally good for managing car insurance and making payments, but some users report that it doesn't fully support all insurance types like renters, pet, or electronics insurance, often requiring them to use the website or call R9R15R22R46.
Are there hidden fees when paying bills through the Progressive app?
Some Progressive users have reported additional fees, such as an $8 fee, for paying their bills through the app R38.
Does Progressive Leasing offer a 90-day same-as-cash option?
Yes, Progressive Leasing offers a 90-day same-as-cash option, which many users recommend to avoid paying significantly more than the item's original price R77. However, some users have found it difficult to track or have been misled about its terms, leading to higher costs R70R71R102.
What are common issues with the Progressive Leasing app?
Common issues with the Progressive Leasing app include frequent freezing, white screens, crashing, login problems, and difficulty accessing account or lease information R63R66R67R78.

What reviewers actually said

Built only from these 120 real reviews (foreign ones translated). Superscripts jump to the quote here. Apple has no per-review links, so [ref] opens that app's reviews on the App Store.

  1. [R9] Progressive 3/5 · US Convenient but missing: Love it for my car insurance but I wish it was as easy to do my renter policy through this as well!
  2. [R15] Progressive 3/5 · US Partial App Features: Wish I could see and pay ALL of my insurances in the app. My electronics insurance info doesn’t show at all and my pet insurance only shows to be viewed online.
  3. [R20] Progressive 5/5 · US Best App ever!: What I love about this app is the fact that It literally takes 2 seconds to make the payment! Very convenient! it doesn’t send you a bunch of verification codes, require passwords, or hold up the payment.
  4. [R22] Progressive 1/5 · US App issues: I’m disappointed with the Progressive Insurance app experience. Whenever I try to update my payment information or make changes to my policy, the app simply redirects me to their website. This makes me wonder what the purpose of having an app is if basic account management features are not available directly. A good insurance app should make things easier and more convenient, not forc
  5. [R3] Progressive 3/5 · US Ok: They need to work on the UI
  6. [R5] Progressive 5/5 · US Great: Easy to use and easy to operate
  7. [R6] Progressive 3/5 · US Upgrades: In order to get the upgrades I would need to buy a new phone. I’m not doing that. The app requires 17 iOS and mine is 16.
  8. [R8] Progressive 5/5 · US Easy to use: I find the progressive app very thorough and easy to use.
  9. [R7] Progressive 1/5 · US Disappointed… once again.: Just had a cracked windshield repair claim. Took TWO WEEKS and lots of followup to even get acknowledgement the claim was received!!. Progressive had Safelite replace the windshield at our home. But it wouldn’t calibrate. I then went 1.5 weeks driving with a warning light ON until a shop appt to calibrate it correctly. Finally…. The 3 hr outing away from
  10. [R13] Progressive 1/5 · US Progressive trash: They added my brother without my permission and billed me for it
  11. [R14] Progressive 5/5 · US Review: Been a customer over 20 year we had no problems with progressive
  12. [R1] Progressive 1/5 · US Spike: Going up and up used to be $110 now it’s 160 not good
  13. [R12] Progressive 3/5 · US Insurance: I was recently approached about how much I pay for car insurance. When I explained how much I was paying for insurance; I was told I am paying too much. I have been with Progressive Insurance for many years. Am I paying too much, just because I have never thought to shop around? I would hope that Progressive is giving me the best deal for car insurance.
  14. [R16] Progressive 1/5 · US Review: This company is a joke seriously a rip off company!
  15. [R23] Progressive 5/5 · US Motorcycle insurance: I have this insurance over 10 years never have any problems and never claim anything but the rate still high
  16. [R4] Progressive 1/5 · US Do not!: Garbage service, full of lies and incompetence.
  17. [R17] Progressive 5/5 · US Love!: Fantastic service!! Prompt and professional and thorough!
  18. [R19] Progressive 1/5 · US Bad company: They dropped our coverage for no reason whatsoever I run an OTR freight company. My driver lives in Texas in which we stated at the day we purchased the policy problem after the fact I’ve paid several months and then all of a sudden they just dropped us cold turkey. Definitely not a good company to trust. Beware
  19. [R40] Progressive 1/5 · US This company is horrible!: I got hit on my side mirror. It got completely smashed. The other person happens to have the same insurance company. I summit my DashCam video as evidenced and the adjuster said it was my fault even though the police report said the other person is at fault! They are liars! They just didn’t want to pay for my damages. And also they change my no at fault to at fault! So h
  20. [R46] Progressive 2/5 · US It’s okay: There’s some things that require you to have to either call in or get forwarded to the website instead of being all controlled from the app. Like it would be nice to be able to sign the insurance contract and submit a driving record or copy of drivers license from within the app instead of having to rely on mailing the stuff in especially when I’ve opted for a paperless policy. Needless
  21. [R38] Progressive 2/5 · US Fees 👎👎: It’s crazy that in order to pay your bill on the app it costs you an additional $8 fee
  22. [R70] Progressive Leasing 1/5 · US Scam!!!: I’ve been using them for about 5 years now. At first they offered a 90 days same as cash but now customer service acts like they never did and charged almost 3x the price amount and now they keep raising the tax amounts on payments. They take almost two weeks to process the payments. This is a scam do not do it or you will pay a lot more than what it’s worth.
  23. [R71] Progressive Leasing 4/5 · US Worst decision ever: Does what it needs to do HOWEVER accidentally missing your 90 days (because they will NOT remind you i missed by 1 day) will get you stuck paying 3xs more than what it is worth and god forbid you did not buy anything over $200. A last minute emergency $800 ipad costed me $2300. Thankful to be more responsible with my belongings now. I will never use them again.
  24. [R77] Progressive Leasing 5/5 · US Excellent: Completed several purchase never had any issue. I shop mainly Best Buy I do recommend using the 90 day pay off to save you money. I did turn in one purchase wanted to upgrade the laptop. No problem they sent me the box and I sent it back, Lease complete and new MacBook I got.
  25. [R102] Progressive Leasing 1/5 · US Terrible: I have use progressive for years paying off all leases in 90 days. But they changed the app to where you can’t see the 90 day payoff to keep track of it. So now stuck with 2 leases i have to pay for a whole year. I have to also call them every week to make payment because they claim i have no money in account then hits you with a 29$ fee for payment bouncing. So i turned off auto pay. No
  26. [R63] Progressive Leasing 3/5 · US Can’t open anything to apply: App has some bugs, I wanna go to Best Buy but it won’t go to it. It just sits on a white screen the whole time I have tried with and without WiFi to get it to work and nothing
  27. [R66] Progressive Leasing 3/5 · US Ok: Going into my app account lags and won’t even let me log in sometimes.
  28. [R67] Progressive Leasing 2/5 · US Mobile App Needs Work: While leasing thru them is quite easy and hassle free if you need to get a bigger expense quick without having the cash on hand - the mobile app is ABSOLUTE BUNS. The app hardly ever is able to pull up my account, it goes to a blank white page and just sits there. I don't know how anyone else isn't having this problem but it's with both my iPhone and my android tablet, so i
  29. [R78] Progressive Leasing 3/5 · US App: Having problems accessing online to use progressive leasing through their app. It keeps redirecting back to the progressive app on the App Store. I have been approved but it won’t let me go online on any store I selected for the loan

Synthesized from 120 recent App Store reviews · updated July 2026 · View on the App Store