Progressive Leasing

What reviewers actually said

Built only from these 120 real reviews (foreign ones translated). Superscripts jump to the quote here. Apple has no per-review links, so [ref] opens that app's reviews on the App Store.

1. [R12] 5/5 · US Amazing service: Great options
2. [R37] 5/5 · US Soo easy to use!: Used now multiple times at multiple retailers like Best Buy, the New Big Lots, and Lowe’s. The application is super fast as it has all my info pre-populated. Tap to pay awesome as well!
3. [R52] 4/5 · US No issue at all: I really wanted a PlayStation 5 so I checked out this leasing option from Best Buy. I got approved and went next door during my lunch and told them I was using the leasing option and I was approved and they looked it up and proceeded to process and I got my PS5 same day. Payments were super easy and got taken straight out of my account. I got a email when I was doing saying I own
4. [R96] 5/5 · US Top Contender: Progressive Leasing is leading the market and here’s why. I’ve used progressive for a while now, and they are so easy to use. There was no Credit Check that hit my credit, just easy financing. Highly suggest Progressive Leasing and Sezzle for all of your financing needs. They are two great options depending on the financing options you are looking for.
5. [R4] 1/5 · US Scam!!!: I’ve been using them for about 5 years now. At first they offered a 90 days same as cash but now customer service acts like they never did and charged almost 3x the price amount and now they keep raising the tax amounts on payments. They take almost two weeks to process the payments. This is a scam do not do it or you will pay a lot more than what it’s worth.
6. [R28] 4/5 · US Worst decision ever: Does what it needs to do HOWEVER accidentally missing your 90 days (because they will NOT remind you i missed by 1 day) will get you stuck paying 3xs more than what it is worth and god forbid you did not buy anything over $200. A last minute emergency $800 ipad costed me $2300. Thankful to be more responsible with my belongings now. I will never use them again.
7. [R45] 5/5 · US Excellent: Completed several purchase never had any issue. I shop mainly Best Buy I do recommend using the 90 day pay off to save you money. I did turn in one purchase wanted to upgrade the laptop. No problem they sent me the box and I sent it back, Lease complete and new MacBook I got.
8. [R115] 5/5 · US Completed 5 leases: Don’t believe all the 1-star/2-star morons. They are the kind of customers who ruin a good business for the rest of us who actually make our payments on time. I’ve done so much business with progressive leasing over the past year. I always pay off my plans before 90 days. Awesome customer service. These guys are the real deal. Makes buying at Best Buy a breeze. Love working wit
9. [R107] 5/5 · US Easy and smooth: I’ve heard complaints about contacting customer service but I did my lease through the app and it all went very smooth.
10. [R146] 5/5 · US You don’t see this often, an absolute 5 star company across the board!!!: I’ve done a few leases through prog, they’re legit. I actually love doing business with them. A huge factor is their exceptional customer service. Super easy to get in touch with them, they always answer! And on any occasion that I’ve needed assurance or help, they abide by it with no hesitation even if strings need to be
11. [R209] 5/5 · US 4 leases in since 2017: i never had an issue they really pretty straightforward surprisingly usually you get the fake customer service antics from businesses but they’re actually great really straight up
12. [R135] 5/5 · US This is one of the best ways to build credit: I have used Progressive Leasing 3 times and I’ve loved the process and how easy it is to get your quote and start shopping. The payments are automatic, so it’s no hassle with remembering to make the payment. It is a great option if you are new to building credit or just want that extra boost. I love using them and you always have the option to pay off
13. [R3] 2/5 · US Mobile App Needs Work: While leasing thru them is quite easy and hassle free if you need to get a bigger expense quick without having the cash on hand - the mobile app is ABSOLUTE BUNS. The app hardly ever is able to pull up my account, it goes to a blank white page and just sits there. I don't know how anyone else isn't having this problem but it's with both my iPhone and my android tablet, so i
14. [R6] 3/5 · US Can’t open anything to apply: App has some bugs, I wanna go to Best Buy but it won’t go to it. It just sits on a white screen the whole time I have tried with and without WiFi to get it to work and nothing
15. [R8] 1/5 · US White screen: When pressing the account tab my screen goes white.
16. [R9] 3/5 · US Ok: Going into my app account lags and won’t even let me log in sometimes.
17. [R54] 1/5 · US Needs Work (Lots of work): When trying to apply for a new lease through The Home Depot I was continuously being referred to the app to apply. Coincidentally, I was already in the app. I tried closing the app and reopening it but I was still put in a loop between searching for a retailer and then being told to get the app to apply while already in the app. This is extremely frustrating and irritati
18. [R66] 1/5 · US New update is glitching: I’m literally in the app trying to shop using my approved lease and every store I click tells me to download the app….cant even actually shop for anything
19. [R68] 1/5 · US New update Trash: Can’t access my approval amount. Can’t access any of the stores, keeps telling me to download the app that I’m already using. Please fix update!!!!!!
20. [R70] 3/5 · US App: Having problems accessing online to use progressive leasing through their app. It keeps redirecting back to the progressive app on the App Store. I have been approved but it won’t let me go online on any store I selected for the loan
21. [R62] 4/5 · US I wish: I love the service and shopping options. I just wish I could just sign in to my account without having to go through a verification process every single time.
22. [R144] 3/5 · US Remember Me feature: For some reason the “remember me” option doesn’t work. It’s rather annoying because everytime I open the app I have to log back in.
23. [R152] 3/5 · US Needs to catch up with the times: I would make it 5 stars but what needs to be changed is make the verification code optional and add facial recognition or finger print recognition an option for log-in. That would make this app top tier for me.
24. [R185] 4/5 · US iPhone 15 pro max: For some reason it doesn’t want to open up in the iPhone 15 Pro Max. Also, I always have to continually sign in by entering all of my credentials rather than being able to use the remember me function.
25. [R11] 1/5 · US Awful decision!: I have repaid so very much more than the initial purchase! Do not do this!!!
26. [R17] 1/5 · US Never again: Should have been paid off a long time ago but they keep increasing how much I owe so that the number goes up instead of down told me I would be paid off a year from when I got it hope they are telling the truth because if not I’m suing
27. [R7] 1/5 · US There service: I call them to make my early purchase payoff amount to pay my lease off and the lady even repeated what I wanted to do but instead of scheduling the payment she left it alone and just let a regular weekly payment come out of my account and now I’m having to pay double to pay it off vs if she would of some like I asked her to do I could of payed it off now I’m having to pay double so
28. [R22] 1/5 · US Request verification: Horrendous verification process where they want everything under the sun information wise sent in. Was told misinformation twice by customer service.
29. [R25] 1/5 · US Horrible Ai assistance: They would not give me the information I needed purposely so I could not make my payments on times
30. [R26] 3/5 · US Irritated: I made an early payment on my account thinking I was doing a good thing to get ahead and I told the representative that I was making the payment early for the payment due two days later but instead she put the payment in as an additional payment and my account is now being drafted for another payment which will not clear and I will be getting an overdraft fee. I explained what should ha
31. [R18] 2/5 · US Have to wait: I’ve been using them for years now and now they can’t verify me. Now I have to wait 30 days for verification. I even have another lease with them and they still can’t confirm nor verify. Smh very frustrating.
32. [R21] 1/5 · US Good, on the rare occasion it works.: I used Progressive to make a large purchase and it went great. That was the end of my good experience. Every time I have tried to use them again since paying off my last purchase I cannot get approved without jumping through a ton of hoops and providing a crazy amount of information. It makes no sense as the first time was so smooth. I was approved simply,
33. [R32] 1/5 · US terrible: i got approved for an amount and i can’t use it unless i provide bank statements basically my whole life to you guys? i’ve already give card information whole social security number adress email the whole 9 yards and i can’t make a purchase on christmas? what a joke don’t use this app all they say is re make a lease after 30 days app is a joke and want double what the purchase item is mi
34. [R19] 1/5 · US Terrible: I have use progressive for years paying off all leases in 90 days. But they changed the app to where you can’t see the 90 day payoff to keep track of it. So now stuck with 2 leases i have to pay for a whole year. I have to also call them every week to make payment because they claim i have no money in account then hits you with a 29$ fee for payment bouncing. So i turned off auto pay. No
35. [R30] 1/5 · US Ruined my kids Christmas: I went through the whole process and for two days I’m shopping and finally when I’m ready to check out they go to charge my card $20.14 and because their system declined it now I can’t buy anything for 30 days. They told me. Christmas is in two weeks. I have the money in my account and they declined it, which was not my fault. It’s the company’s fault. I am so upset. I do
36. [R31] 1/5 · US Horrible: I signed up filled in all the XYZ it asked for and got approved for a decent amount then shopped for a few X-Mas gifts and once I went to check out it stated it was unable to verify my payment card mind you so I was a bit confused looked at my bank card and saw the information I entered was correct and so I still didn’t understand why it stated that so I retried to check out and it conti
37. [R20] 1/5 · US HORRIBLE user friendly interface: Every single time you click home, or my leases, or anything for that matter, it takes you back to the start page for god know what reason. Once you start a lease, the approval prices changes depending on what screen you’re looking at. And good luck actually trying to shop as it only gives you select items from their app, and not the results from the company websit
38. [R71] 1/5 · US Update meh: The new update as of yesterday takes away the ability to access Amazon from within the app. I cannot use my lease approval now because of this.
39. [R1] 2/5 · US Sign up error: I was excited to apply and use this but every time I enter my Social Security number it says it’s wrong format although I’m entering it in correctly
40. [R15] 4/5 · US Not user friendly app: Coming back to an application can be a headache. It will have you apply all over again and then it’ll say pending because you already have an app open..
41. [R14] 1/5 · US No working app: This app doesn't work at all!!! It keeps crashing and it's not stable. You're such a big company, but you can't even get the app to work... it's just a disgrace! Go to hell
42. [R41] 1/5 · US ⭐ WARNING: This Company Seems Suspicious, Be Careful ⭐: I believe this company may be collecting personal information for fraudulent purposes. I was “approved” for $2,300 to shop at Best Buy, but when I tried to use the offer, nothing worked. The app kept freezing, glitching, and refusing to load. After many attempts, I finally got to a screen saying they couldn’t verify my card, which makes no
43. [R83] 3/5 · US Don’t Do It!: You’ll end up paying more than double what the merchandise is worth.
44. [R33] 1/5 · US Rpesentatives: My rating are relating to the customer service representatives, I have used progressive for years however changing my email and phone was the worst thing I could have done… to change my information I have had to call over 5 times each representative stating different things this is horrible!!! Not to mention before this incident I tried placing an order and call for assistance NO r
45. [R36] 1/5 · US Worst leasing I ever had: I had gotten a item a while ago lost my phone and my old # and e mail and now I can’t even log in so I can make future payments for my new purchase I would never use progressive again every time I call I get an Indian or Asian person that don’t understand me
46. [R227] 5/5 · US Great option instead of credit!: This is my first review ever and I want to help people out with this. First of all, I’ll be clear I had never used credit so it was hard for me to get approved most places. I found out about this some time ago and didn’t even qualify the first time. I tried again buying a special gift for someone & it worked great! Obviously if you don’t do the 3 month early option