Verithiathe honest score on any app
Updated July 2026 · real, multi-region App Store reviews
Head-to-head

Progressive vs Allstate® Mobile

Progressive 4.8★ · Free to download 80
Winner Progressive
Allstate® Mobile 4.8★ · Free to download 65

Choose Progressive for a more user-friendly app experience.

Full reviews: Progressive · Allstate® Mobile

Progressive's app is generally praised for its ease of use and functionality, while Allstate's app struggles with reliability and user satisfaction. Users of Progressive appreciate its straightforward navigation and quick payment process, while Allstate users frequently report issues with app performance and customer service.

Head to head

features edge: ProgressiveR5R20R41R62
Progressive Users find Progressive's app easy to navigate and appreciate features like quick payments and linking to digital wallets.
Allstate® Mobile Allstate's users report issues with app features, particularly with the Drivewise function and accessing policy details.
ease of use edge: ProgressiveR8R35R57R61
Progressive Many Progressive users highlight the app's user-friendly design and ease of access to necessary information.
Allstate® Mobile Allstate users often describe the app as confusing and difficult to navigate, with frequent crashes and login issues.
reliability edge: ProgressiveR22R36R97R73
Progressive Progressive has mixed reviews on reliability but generally better than Allstate, which faces frequent complaints about app crashes and functionality failures.
Allstate® Mobile Allstate users consistently report problems with app reliability, including login issues and system downtime.
price/value edge: ProgressiveR12R42R60R107
Progressive Progressive users express concerns about rising costs but still find value in the app's functionality.
Allstate® Mobile Allstate users frequently mention high costs and dissatisfaction with the value received, especially regarding claims.
support edge: ProgressiveR51R62R94R73
Progressive Progressive users report positive experiences with customer support, indicating a reliable service.
Allstate® Mobile Allstate users often express frustration with customer service, citing poor communication and unresolved issues.
Pick Progressive if

you want a straightforward, user-friendly app experience with better customer support.

Pick Allstate® Mobile if

you are already an Allstate customer and prefer their insurance offerings despite app issues.

Evidence note: Progressive's reviews are more consistently positive, while Allstate's reviews show significant frustration and issues with app functionality.

Frequently asked

Which app is easier to use?
Progressive's app is generally easier to use, with many users praising its straightforward navigation and quick access to features, while Allstate's app has frequent usability complaints.

What reviewers actually said

Built only from these 120 real reviews (foreign ones translated). Superscripts jump to the quote here. Apple has no per-review links, so [ref] opens that app's reviews on the App Store.

  1. [R5] Progressive 5/5 · US Great: Easy to use and easy to operate
  2. [R20] Progressive 5/5 · US Best App ever!: What I love about this app is the fact that It literally takes 2 seconds to make the payment! Very convenient! it doesn’t send you a bunch of verification codes, require passwords, or hold up the payment.
  3. [R41] Progressive 5/5 · US 5 stars for simple: Always easy to navigate, understand and use. Making payments are easy.
  4. [R62] Allstate® Mobile 5/5 · US Love the Great Service: Absolutely wonderful customer service and reliable ❤️
  5. [R8] Progressive 5/5 · US Easy to use: I find the progressive app very thorough and easy to use.
  6. [R35] Progressive 5/5 · US Easy Peezy: Just easy to navigate and get want you need.
  7. [R57] Progressive 5/5 · US App Review: App works good as long as nobody changes it. Easy to use !!!! Please don't let no one with itchy fingers go changing the app
  8. [R61] Allstate® Mobile 1/5 · US App not working, ask to log in through Safari instead: The app has not worked for about 2 months, every time I want to log in to the app, it says I need to log in with browser to see my claim, I have not had a claim in the last 2 years, why is it asking me to log in with browser instead of letting me use the app!!!!!’
  9. [R22] Progressive 1/5 · US App issues: I’m disappointed with the Progressive Insurance app experience. Whenever I try to update my payment information or make changes to my policy, the app simply redirects me to their website. This makes me wonder what the purpose of having an app is if basic account management features are not available directly. A good insurance app should make things easier and more convenient, not forc
  10. [R36] Progressive 1/5 · US App sucks: Horrible updates. App is getting harder and harder to navigate and I hate that every month when I open it I can open it without updating it. Everytime I make a payment I have to renter my accounting information despite saving the option to save the details which scares me for security purposes having to constantly renter sensitive information despite it supposedly being “saved”
  11. [R97] Allstate® Mobile 1/5 · US App nonfunctional: I can’t even log in without it saying “you’ll need to visit my claim to view the status of your claim” I have deleted and reinstalled the app and it continues to that prompt each time. When I WAS able to log in before, my policy never even showed on the app. I would have to keep going into their website and logging in and continuing from there. Whats the point of an app that won
  12. [R73] Allstate® Mobile 1/5 · US Horrible: I have never been so stressed in my life. My claim has been outstanding since March 18, 2026. My attorney has been trying to call for 2 weeks now .. with no call return phones calls or emails .. what’s your motto . You’re in good hands ??? Really? I think your customer sucks there rude. Incompetent, and never a return phone…
  13. [R12] Progressive 3/5 · US Insurance: I was recently approached about how much I pay for car insurance. When I explained how much I was paying for insurance; I was told I am paying too much. I have been with Progressive Insurance for many years. Am I paying too much, just because I have never thought to shop around? I would hope that Progressive is giving me the best deal for car insurance.
  14. [R42] Progressive 2/5 · US Cost: Progressive has become too expensive
  15. [R60] Progressive 1/5 · US The insurance is a rip off🚨: So I sadly had progressive for many years thinking, and hearing from other people, it’s the absolute cheapest. Being in Michigan, who has some of the highest insurance prices in the country. That’s definitely a concern. So I finally went to a broker and got estimates. My new insurance for better coverage is less than half a year from what I paid with progressive. I ha
  16. [R107] Allstate® Mobile 1/5 · US Very Expensive: My husband used to drive for DoorDash and so we got the Ride share insurance bc it’s supposed to cover Dashers, well it doesn’t. We paid extra for years for absolutely nothing and wasn’t offered a refund of any kind. Then my transmission went out so I didn’t need insurance. I called back a month later with a new car and they said that they don’t offer insurance to me bc I didn’t ha
  17. [R51] Progressive 5/5 · US I’m grateful!: I appreciate Progressive Insurance. Customer support is great.
  18. [R94] Allstate® Mobile 5/5 · US So Convenient: I really enjoy the convenience and the Agents are so helpful. Thanks
  19. [R64] Allstate® Mobile 1/5 · US Version 21.2 Unusable: Version 21.2 rendered the app unusable. For reference, I’m using Apple iOS 26.5.2 on an iPhone 17 Pro Max. As mentioned in another review, when I tried to log in, I was prompted to visit my claim, even though I was only trying to access the app. This issue only started after I updated the app to the latest version. I sent an email to the Allstate Mobile app team last week, b

Synthesized from 120 recent App Store reviews · updated July 2026 · View on the App Store