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Updated July 2026 · real, multi-region App Store reviews
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Better options than

State Farm® alternatives

State Farm users often look for alternatives due to persistent app issues like login problems, freezing, and unreliable features. While State Farm offers strong customer service and easy claim filing, other apps may provide more stable performance or specific features like better driving discounts.

Why users look for alternatives to State Farm®

The alternatives

GEICO Mobile
4.8★ · 4,730,010 ratings · Free

GEICO Mobile offers an app that some users find easy to navigate for managing policies R55. However, some customers report issues with updating payment information, requiring calls to customer service R53. The 'Drive Easy' feature can drain phone battery . Some long-term customers have seen significant rate increases without clear explanation R54.

Better for: GEICO Mobile might suit users looking for an app that is generally easy to navigate for basic policy viewing R55. However, it may not be ideal for those who frequently update payment details through the app or are concerned about rate increases R53R54.

Head-to-head: State Farm® vs GEICO Mobile
Allstate® Mobile
4.8★ · 1,243,341 ratings · Free

Allstate® Mobile provides an app that some users appreciate for its customer service and ease of filing claims, such as for windshield replacement R66. However, many users report the app frequently not working, prompting them to log in via a browser even without a claim R65R67R68. The 'Drivewise' feature has issues with trip detection and tracking, sometimes failing to record trips or penalizing users incorrectly . Policy ID cards in Apple Wallet may only show the first listed name, making them less useful for other insured individuals .

Better for: Allstate® Mobile could be better for users who prioritize strong customer service for claims R66. However, it may not be suitable for those who rely heavily on telematics programs like Drivewise for discounts due to reported inaccuracies and tracking issues , or for users who need a consistently functional app for daily policy management R65R67R68.

Head-to-head: State Farm® vs Allstate® Mobile
Steer Clear®
4.7★ · 68,354 ratings · Free

Steer Clear® is an app designed to help new drivers with helpful tips and lessons R80R83. However, many users find its driving score tracking to be overly sensitive and inaccurate, penalizing for minor movements or common driving actions like getting off a highway R79R81. Some users also report issues with trips not registering or the app being difficult to operate, requiring manual segment starts R83.

Better for: Steer Clear® is intended for new drivers looking for educational content and reminders R80. However, it may not be ideal for drivers seeking accurate and fair driving score assessments for discounts, due to its reported sensitivity and tracking issues R79R81.

Head-to-head: State Farm® vs Steer Clear®
Farmers Insurance Mobile
4.8★ · 26,334 ratings · Free

Farmers Insurance Mobile is praised by users for being user-friendly, efficient, and easy to navigate for viewing policies and paying bills R96. Many customers highlight excellent customer service from agents R94. However, some users report issues with the self-service claim process, being redirected to find repair shops instead of arranging towing directly R93. There are also reports of payment errors and difficulty creating accounts R95.

Better for: Farmers Insurance Mobile is a strong choice for users who value a user-friendly app for managing multiple policies and making payments, and who appreciate responsive agent support R96. It might be less suitable for those who prefer a fully self-service claims process within the app R93.

Head-to-head: State Farm® vs Farmers Insurance Mobile
State Farm Fed Credit Union
4.9★ · 14,227 ratings · Free

State Farm Fed Credit Union offers an app that users find easy to use for mobile banking and accessing information R108R110. It is noted for good rates for savings accounts . However, the app frequently crashes after login on iOS devices . Users also report issues with transfers, such as being unable to select a transfer date R109, and problems with identity verification not sending passcodes . The app lacks a landscape view on tablets, making it less convenient for iPad users R111.

Better for: State Farm Fed Credit Union is suitable for users who need a simple mobile banking app to access information and manage accounts, and who appreciate good rates on savings R108R110. However, it is not recommended for users who require a highly stable app for frequent transfers or identity verification, or for tablet users who prefer landscape mode R109R111.

Head-to-head: State Farm® vs State Farm Fed Credit Union
Stick with State Farm® if

You should stick with State Farm® if you value excellent in-person customer service, easy claim filing and tracking, and overall positive interactions with agents and adjusters .

Evidence note: No alternative had too few reviews to judge.

Frequently asked

Why do State Farm users have trouble with the app's login?
State Farm users frequently report issues with logging into the app, often needing to reset passwords, encountering errors that prevent access, or finding that Touch ID/Face ID options do not work reliably R3R25R29R31.
Is the State Farm 'Drive Safe & Save' feature accurate?
The State Farm 'Drive Safe & Save' feature is often criticized for inaccurate tracking, with users reporting it misidentifies passengers as drivers, assigns incorrect scores for normal driving, or is overly sensitive to phone movements R6R7R12R18.
What are common app performance issues for State Farm?
Common app performance issues for State Farm include the app being slow, freezing, crashing, or requiring frequent uninstallation and reinstallation to function correctly R1R9R35R37.

What reviewers actually said

Built only from these 120 real reviews (foreign ones translated). Superscripts jump to the quote here. Apple has no per-review links, so [ref] opens that app's reviews on the App Store.

  1. [R3] State Farm® 3/5 · US Tough app: Have been locked out of my app account over a year. Have contacted my agent who sent me to someone else, who in turn sent me to someone else, who sent me somewhere else… you get the picture…. Gave up on using the online app. Requested a paper copy of my insurance in case I ever get asked for it 6 months ago…. Have yet to get it. Hopefully I never have to present it, I doubt they’ll take
  2. [R25] State Farm® 1/5 · US Login HELL: Every time I login I have to reset my login credentials. Every time. And they don’t make it easy. It’s enough to make me change insurance companies.
  3. [R29] State Farm® 1/5 · US Cant log in, employees not helping when i asked, looking for a better company: Locked out of my account. Wont send email code to my email. Terrible.
  4. [R31] State Farm® 1/5 · US Never works: It’s always something. Can’t reset passwords or get anything done on the app without an issue.
  5. [R1] State Farm® 1/5 · US Needs a lot of improvement: This app is absolutely slow and not functioning well especially the chat feature. You always have to restart the chat with new person and it gets logged out all of sudden and get disconnected in the middle of the conversation.
  6. [R9] State Farm® 3/5 · US Freezes: This app keeps freezing every time I open it. It is a recent development. It used to run smoothly. Now to use it I have to uninstall and reinstall it. It’s a pain.
  7. [R35] State Farm® 1/5 · US Nuke my local settings when you update the app: Every single time you update this app it nukes my local settings, PIN login and everything else. Why are you so destructive? It shouldn’t be this way. Horrible user experience overall. Developer responded telling me to call customer service. USELESS development staff. I would give 0 stars if I could.
  8. [R37] State Farm® 2/5 · US Convoluted and usually in accessible: I’ve had this app for years now and I have yet to be able to access it in a timely manner easily when I need it. I’ve set up Face ID, PIN numbers, etc but every time I try to open it I have move to my laptop, search through my password manager for my login and password and authorize it multiple times. Once I get in it doesn’t make a lot of sense either. Feels
  9. [R6] State Farm® 3/5 · US Beware of the Drive and Save feature if you drive a vehicle with a manual transmission!: I’ve used driver apps with both Progressive and GEICO in the past and was usually given a 98 score, or excellent. Not so with the State Farm app which keeps reminding me I need to improve my gradual acceleration, while giving me high scores for everything else. Finally it dawned on me that it is impossible t
  10. [R7] State Farm® 2/5 · US It’s very confused: It says I’m driving other people’s car when I’m just a passenger and vice versa. It seems to be haphazard assigning the correct person to the correct account. Calls to State Farm show they have no idea how to fix it. I therefore doubt their claimed discount system works.
  11. [R12] State Farm® 3/5 · US Drive safe&save: I don’t agree with having to adjust who has my phone every single time I get into the car. I have a 3 and a 5 year old who has it.
  12. [R18] State Farm® 3/5 · US Weird: How it asks me to enable Bluetooth when I’m in my semi truck 100 miles away and then doesn’t remind me when I’m in my car next to the thing it’s supposed to Bluetooth to. 😂
  13. [R15] State Farm® 3/5 · US Decent but not the best!: If you ask me, this app is not a 4.8 rating. It takes jumping around the app to find basic information! Nothing is straight to the point except filing a claim.
  14. [R43] State Farm® 1/5 · US No manual payment option: The app isn’t great. I contacted my agent heard nothing back which isn’t the apps fault. However, I’m on an auto payment and each time it has not taken my money so I have to call cause there is no option to manually make a payment which I hate!
  15. [R47] State Farm® 1/5 · US This app is useless!!: This app is trash!! I am not able to pay my bill. I can’t even find both my accounts. Totally useless.
  16. [R4] State Farm® 1/5 · US No support: Have fun talking to a bot that will hang up on you
  17. [R19] State Farm® 1/5 · US Drive safe & save is not applicable to old version: I have had IPhone X for a couple of years, in which I downloaded State Farm app and Drive Safe & Save app. This year I suddenly got messages several times to ask me to upgrade those apps but I have been unable to do so because of lower version. Why does State Farm kick out us with lower version of IPhones? It is not our fault not to use Drive Saf
  18. [R53] GEICO Mobile 3/5 · US Updating payment info: The functions to update your payment information is not easily accesible. One of the functions on the billing selections doesn’t even take you to your account information to update credit card information. I would like to update information as easy as possible without requiring a call to the call center to update something so simple.
  19. [R54] GEICO Mobile 1/5 · US Not good to loyal customers: I’ve been with Geico for over 25 years with a great driving record and they keep going up in prices. I will be moving to another insurance provider asap.
  20. [R55] GEICO Mobile 5/5 · US Navigate: It is extremely easy to navigate
  21. [R56] GEICO Mobile 3/5 · US Scheduled payments: Your site does not seem to be able to tell me whether I might have scheduled a payment for a future date or not
  22. [R65] Allstate® Mobile 1/5 · US App not working, ask to log in through Safari instead: The app has not worked for about 2 months, every time I want to log in to the app, it says I need to log in with browser to see my claim, I have not had a claim in the last 2 years, why is it asking me to log in with browser instead of letting me use the app!!!!!’
  23. [R66] Allstate® Mobile 5/5 · US Love the Great Service: Absolutely wonderful customer service and reliable ❤️
  24. [R67] Allstate® Mobile 3/5 · US Mobile app: Doesn’t work often.
  25. [R68] Allstate® Mobile 1/5 · US Version 21.2 Unusable: Version 21.2 rendered the app unusable. For reference, I’m using Apple iOS 26.5.2 on an iPhone 17 Pro Max. As mentioned in another review, when I tried to log in, I was prompted to visit my claim, even though I was only trying to access the app. This issue only started after I updated the app to the latest version. I sent an email to the Allstate Mobile app team last week, b
  26. [R79] Steer Clear® 2/5 · US Terrible tracking: This app said I had not 1, but 4 “rapid acceleration events” while I was in the middle of getting off a highway while my foot was on the brakes (because I’m getting off of the highway). Anyways this app doesn’t help you unless you’re not on the highway because the tracking is so stupid and sensitive.
  27. [R80] Steer Clear® 5/5 · US Learning: Helpful tips and tricks
  28. [R81] Steer Clear® 3/5 · US Useful but sensitive: This is useful for new drivers however it can rate driving with too much scrutiny with acceleration, braking and turning. My son was marked down for sharp turning into our driveway.
  29. [R83] Steer Clear® 5/5 · US hard to operate, but easy to understand: I mostly never used this while driving that was because apparently you have to manually start your driving segment for a complicated step process. there’s also side lessons you can do to make sure you can get proper claim values, but one of them added a photo of a tornado on it and they never bring up a tornado anywhere in the tutorials.
  30. [R93] Farmers Insurance Mobile 1/5 · US Self service does not self service: started a self service claim and was repeated sent to ‘find a repair shop’ but three claims shop said that a tow’ has to be arraigned directly through Farmers.
  31. [R94] Farmers Insurance Mobile 5/5 · US Customer service Rep: If you want A Rep that goes above and beyond you need Erica Conrad. She needs to train your company’s representatives she’s a 10+ agent.
  32. [R95] Farmers Insurance Mobile 2/5 · US Payment trouble: Not how I wanted to start this off with farmers messing up my payments and yet here I am having to pay way more than I was quoted. This really put me in a bind financially. Thanks, looking to switch carriers.
  33. [R96] Farmers Insurance Mobile 5/5 · US Great app: Everything from car, to trailer to house under in one app!
  34. [R108] State Farm Fed Credit Union 5/5 · US Great app...easy to use: All my info is easy to read and accessible at my fingertips.
  35. [R109] State Farm Fed Credit Union 1/5 · US STOP BREAKING THE APP: Did you ever think that if you make it impossible to select a transfer date, then you’ve made it IMPOSSIBLE TO MAKE ANY TRANSFER?!? How worthless do you all insist on making this app. As worthless as your customer service?
  36. [R110] State Farm Fed Credit Union 5/5 · US Easy to use: Easy to use
  37. [R111] State Farm Fed Credit Union 1/5 · US Version 4009.2.2 still no landscape view on tablet: This app is almost useless on an Ipad tablet because it will stay in portrait mode like a phone. We have a magnetic cover on our Ipad and it is a pain in the A.. to rotate just to use it when this app is the only one that will not auto rotate from portrait to landscape. You have had this problem in the past but it was eventually fixed. I cannot b

Synthesized from 120 recent App Store reviews · updated July 2026 · View on the App Store