Verithiathe honest score on any app
Updated July 2026 · real, multi-region App Store reviews
Better options than

Amazon Shopping alternatives

Users are looking for Amazon Shopping alternatives due to app performance issues, frustrating AI features, and unreliable delivery. Alternatives like Walmart and eBay offer different shopping experiences, while Amazon Kindle and Prime Video cater to specific media consumption needs.

Why users look for alternatives to Amazon Shopping

The alternatives

Walmart
4.8★ · 17,773,511 ratings · Free

Walmart offers convenient grocery ordering and delivery services R55R58. Users appreciate the ability to order groceries and pick them up later, making life easier R55.

Better for: Walmart is better for users who prioritize grocery shopping and local pickup or delivery options R55R58. It suits those looking for good prices R59 and a reliable delivery service R52R58.

Head-to-head: Amazon Shopping vs Walmart
Amazon Kindle
4.9★ · 5,716,905 ratings · Free

Amazon Kindle provides a vast selection of books and is praised for its ease of use and convenience, allowing users to read from their phone without carrying physical books R73R75. The Kindle Unlimited subscription, at $15/month, allows users to read many books and try new authors without individual purchases R75R77.

Better for: Amazon Kindle is better for avid readers who want a wide selection of digital books and the convenience of reading on various devices R69R73R75. It is particularly good for those who benefit from the Kindle Unlimited subscription to explore many authors and books R75R77.

Head-to-head: Amazon Shopping vs Amazon Kindle
eBay online shopping & selling
4.8★ · 4,969,015 ratings · Free

eBay offers a marketplace for finding discontinued items and great deals, with many sellers described as trustworthy and customer-focused R80. Items are often sent rapidly and with care, and eBay provides buyer protection R80.

Better for: eBay is better for buyers looking for unique or discontinued items and good deals R80. It suits those who value a marketplace with responsive sellers and buyer protection R80. However, sellers should be aware of high fees and selling limits R84R88R89.

Head-to-head: Amazon Shopping vs eBay online shopping & selling
Amazon Prime Video
4.8★ · 3,004,341 ratings · Free

Amazon Prime Video offers a variety of shows, including popular YouTube channels and unique stories, with an easy-to-use interface R94. It is noted for not having extra family fees .

Better for: Amazon Prime Video is better for users primarily interested in streaming video content, especially those who appreciate a straightforward interface and a selection of unique shows and YouTube channels R94. It suits those who don't mind ads or are willing to upgrade to avoid them R93R95R96.

Head-to-head: Amazon Shopping vs Amazon Prime Video
SHEIN
4.7★ · 2,961,725 ratings · Free

SHEIN is praised for its wide variety of options and unbeatable prices R108R111R114. Many users find it their favorite place to order from R108.

Better for: SHEIN is better for shoppers looking for very affordable clothing and a wide selection R108R111R114. It suits those who prioritize low prices, even if they encounter occasional price changes at checkout R109.

Head-to-head: Amazon Shopping vs SHEIN
Stick with Amazon Shopping if

You should stick with Amazon Shopping if you value a wide variety of merchandise, good pricing, and convenience for general online shopping . It is also suitable if you appreciate the ability to find almost anything you can think of and receive items quickly when it works well .

Evidence note: Amazon Kindle, eBay, Amazon Prime Video, and SHEIN have sufficient reviews to make a judgment.

Frequently asked

Why is the Amazon Shopping app performing poorly?
The Amazon Shopping app is performing poorly due to frequent crashes, freezing, and slow loading times, especially after updates R1R13R21R39. Users also report that the app causes their phones to heat up and drain battery quickly R12R15.
Are there issues with Amazon Shopping's delivery and customer service?
Yes, many users report issues with Amazon Shopping's delivery, including delayed orders even for Prime members, missing packages, and incorrect deliveries R3R10R19R22. Customer service is also a point of frustration, with users finding it difficult to contact and unhelpful for resolving problems R16R25R35R43.
Does Amazon Shopping force AI features on users?
Yes, Amazon Shopping forces an Alexa AI chatbot as a default search feature, which users find annoying and difficult to disable R1R7R13R37. This AI often replaces functional search results, making the app less user-friendly R7.

What reviewers actually said

Built only from these 120 real reviews (foreign ones translated). Superscripts jump to the quote here. Apple has no per-review links, so [ref] opens that app's reviews on the App Store.

  1. [R1] Amazon Shopping 1/5 · US Alexa ai slop now forced.: I am not going to support Ai slop. All I want to do is look at results of a search not be forced to chat with a stupid ai. The app is cumbersome, sloppy and freezes often now after the update. Hey alexa, you’re horrible.
  2. [R13] Amazon Shopping 1/5 · US Alexa AI on Amazon Shopping: This app is nearly unusable with the addition of Alexa AI. It is slow, constantly crashes, and images regularly fail to load. The default is to share all of your data with limited control options and no ability to disable this feature.
  3. [R21] Amazon Shopping 3/5 · US Crash frequency: If you browse too long or next into recommendations it starts glitching then crashes
  4. [R39] Amazon Shopping 1/5 · US Not as Good as Browser: I keep getting pics of dogs saying “Try Again”. Access is slow. Worst is my searches are not saved if I leave and come back later. Update It’s been over a year and the app keeps crashing. The message says someone is working on it but obviously not. I can’t complete a return
  5. [R7] Amazon Shopping 1/5 · US Stop with the AI!: They’ve replaced the search results with an annoying AI chatbot. Just show me search results. Replacing functional results and abandoning the model that made you a giant company is insanity.
  6. [R37] Amazon Shopping 1/5 · US AI Bloated: Amazon, literally no one anywhere, ever wants your AI search as their default. Switch it back to normal search by default or at least give us an option to turn this garbage off
  7. [R3] Amazon Shopping 3/5 · US Terrible Payment System: While it offers many options and stores, getting it to process payment is terrible. I have to submit payment several different ways and there is never a notice which delays my orders. Deliver sucks too. Never a one day or fast delivery.
  8. [R10] Amazon Shopping 1/5 · US Order delivery info: Just order a portable holding tank and combo kit and some weather stripping. Was offered the gift card if I applied for card. So I did and then after I completed my order that offered me getting it by Saturday. It tells me the tank, the most important part won’t be in until the end of the month or possibly beginning of next month. Not happy at all!!!
  9. [R19] Amazon Shopping 1/5 · US Purchases not delivered on time: I pay for prime and more than half of my orders are not delivered when it says. Especially next day delivery. Over the last 2 months, barely anything I’ve ordered has been delivered on time.
  10. [R22] Amazon Shopping 1/5 · US Package missing, likely stolen from home.: No refund and no replacement of items. after 3 weeks im still working to receive a refund.
  11. [R12] Amazon Shopping 3/5 · US Heats up phone: I like this app, and like shopping on Amazon, but I had to uninstall it because every time I open the app my iPhone 16 Pro gets very hot. There is really no reason a shopping app should utilize so much memory, but this one does.
  12. [R15] Amazon Shopping 3/5 · US Heavy app: The app is very heavy - my iphone battery drains so fast and heats up the phone. Pls don’t add asvertisments and animation . Its also distracting.
  13. [R16] Amazon Shopping 1/5 · US Going down hill: Amazon has made there money now there customer support no longer cares I’ll be going back to buying from Walmart!!!!
  14. [R25] Amazon Shopping 1/5 · US Awful company: Any company purposeFully withholding their customer support number is a wretched company. Horrible business practices. If I ask your stupid AI what your customer support numbers is, it should just tell me. Not hide it on purpose.
  15. [R35] Amazon Shopping 1/5 · US Customer Service is Trash: Package was tampered with and put into another amazon box when delivered. Someone is amazon robbed the product from the package and left the bag. I called customer service…Clowns. They were not able to order another one for me, or apply free expedited shipping from the first crime. I asked to escalate with a ticket. They would not give me any information regarding the
  16. [R43] Amazon Shopping 1/5 · US Really hate Amazon.: They want to remove human contact, so everything is AI. Makes it insanely difficult to navigate issues that are uncommon. Super difficult to get packages that don’t go thru USPS since it puts the pin for my house 5-10 miles down a completely different road. No contact options with delivery drivers unless they call you first. It’s just a joke.
  17. [R27] Amazon Shopping 2/5 · US Returns not free: You advertise free refunds and replacements but returns are not longer free, I must either drive over 30 miles out of my way to a Staples in another city or pay to return items now. When there is a UPS drop and FedEx drop right here. You want to charge me 6.99 even when I print and attach label and package for shipping myself.
  18. [R9] Amazon Shopping 3/5 · US Amazon: so I was going to put something in my cart until I realized that 60 items have been removed, but I was not fully logged in so I don’t know if that caused it, but there was some stuff that I really needed and that’s it but everything else is great
  19. [R52] Walmart 5/5 · US Delivery: Wonderful!
  20. [R55] Walmart 5/5 · US The Walmart App. Rocks: I love being able to order groceries, go to sleep and then wake up and go pick them up, it makes life a lot easier
  21. [R58] Walmart 5/5 · US Delivery: It’s nice having delivery by WalMart since having subscribed to Walmart +. It was as quick as I wanted after ordering.
  22. [R59] Walmart 3/5 · US Review: Good prices but challenging to add a new credit card
  23. [R69] Amazon Kindle 5/5 · US Great app!: Links to library and so much better to read with the larger screens and in the apple ecosystem. Great library and customer experience. Wish it linked better to Audible.
  24. [R73] Amazon Kindle 5/5 · US kindle: Always had to have book in hand now loving kindle vast selection of books
  25. [R75] Amazon Kindle 5/5 · US Best Amazon product: I don’t know why Amazon is not pushing for kindle to be in every household. It’s so easy to use and I have read so many books from kindle unlimited ($15/month) instead of spending $15/ book. The convenience is awesome too, I use kindle from my phone and I don’t have to worry about carrying my book everywhere. It’s so easy to replace browsing with reading. Absolutely love this
  26. [R77] Amazon Kindle 5/5 · US My. Kindle Unlimited.: With the borrowing, I can try an author & if I read his book a while & don’t like it , I just return it with no charge. I have found several authors I like this way. Plus you get to read a ton of books every month. I keep track of the value of the books I read each month, plus the value of the ones I tried & didn’t like. KU saved me that amount it would have cost if I wars b
  27. [R80] eBay online shopping & selling 5/5 · US Great values Greater community: Appreciate shopping for items on EBay. Whether it’s discontinued favorites or other great deals, it’s been a positive experience. Every seller I’ve encountered has been trustworthy and customer focused! Items were sent rapidly and with care. And EBay has your back by ensuring items are received as expected. I was skeptical at first, but I’m glad I gave it a try☀️
  28. [R84] eBay online shopping & selling 3/5 · US Not worth selling on anymore: Been using eBay since it started but the fees have gotten so high that selling on here makes no sense. The algorithm is terrible as well.
  29. [R88] eBay online shopping & selling 1/5 · US Shame: Fee’s are ridiculous
  30. [R89] eBay online shopping & selling 4/5 · US They'll take your money illegally: Unless you tend on only buying items on eBay, don’t bother selling. You can only list up to 5 items a month, or earn $465 a MONTH. Which is less than what rent costs in a one room apartment. So if you have something to sell on eBay and it’s worth more than $500, don’t bother. You’ll have to request for higher selling limits and that requires you to have an actual
  31. [R93] Amazon Prime Video 2/5 · US Excessive Ads: Excessive amount of ads.
  32. [R94] Amazon Prime Video 5/5 · US Great app. I will never delete it.: So, it’s a great app because there is some YouTube channels!! Like, Shiloh and Bros Preston Plays Mr. Beast And, there are kids avatars available. And, there is MURDER DRONES!
  33. [R95] Amazon Prime Video 3/5 · US Waaaay too many ads: It's a little ridiculous that when you're simply trying to remember where you left off in a show, skipping around causes ads to play pretty much every time you decide to move to a different point in the episode. I shouldn't have to watch an ad, remember that I'm a few minutes ahead in the show because of an error, and then when I move two minutes ahead be subject to even more
  34. [R96] Amazon Prime Video 1/5 · US Too much adds: They put so much adds in the app you’re pretty much forced to upgrade to premium services. 3 min long adds for a 30 mins episode. All of this is getting out of hand.
  35. [R108] SHEIN 5/5 · US I love shein: My favorite place to order .
  36. [R109] SHEIN 3/5 · US Good but prices are weird: I order things here all the time, but say it says it’ll be 80 dollars once you check out the price goes up by about 40-50 dollars, it makes no sense
  37. [R111] SHEIN 5/5 · US Awesome: You cannot beat the prices on this website. Please check it out !
  38. [R114] SHEIN 5/5 · US I’m so happy: 10 out of 10

Synthesized from 120 recent App Store reviews · updated July 2026 · View on the App Store