Verithiathe honest score on any app
Updated July 2026 · real, multi-region App Store reviews
Head-to-head

Amazon Shopping vs Amazon Prime Video

Amazon Shopping 4.8★ · Free + IAP 75
Winner Amazon Shopping
Amazon Prime Video 4.8★ · Free + IAP 60

Choose Amazon Shopping for a more reliable shopping experience.

Amazon Shopping generally provides a more user-friendly experience with a wider range of features, while Amazon Prime Video struggles with excessive ads and functionality issues. Users of Amazon Shopping appreciate its convenience and product variety, whereas Prime Video users frequently complain about ads and app performance.

Head to head

features edge: Amazon ShoppingR2R8R61R67
Amazon Shopping Users appreciate the variety of products and shopping features available on Amazon Shopping, such as easy ordering and a wide selection R2R8.
Amazon Prime Video Amazon Prime Video users often express frustration over the number of ads and the limited functionality for managing content R61R67.
ease of use edge: Amazon ShoppingR11R30R73R94
Amazon Shopping Many users find Amazon Shopping easy to navigate and use for quick purchases, although some mention glitches R11R30.
Amazon Prime Video Prime Video users report significant issues with the app crashing and difficulty in managing their watchlist R73R94.
reliability edge: Amazon ShoppingR19R31R94R115
Amazon Shopping While some users report delivery issues, many still find Amazon Shopping reliable for ordering R19R31.
Amazon Prime Video Prime Video users frequently encounter problems with the app not loading content or crashing R115R94.
price/value edge: Amazon ShoppingR56R81R103
Amazon Shopping Amazon Shopping is free with in-app purchases, which many users feel offers good value R56.
Amazon Prime Video Prime Video also has a free tier but users are often frustrated by the additional costs for many shows R81R103.
support tieR39R54R106R85
Amazon Shopping Users have mixed feelings about support for Amazon Shopping, noting difficulties in resolving issues R39R54.
Amazon Prime Video Prime Video users express dissatisfaction with customer support and app functionality R106R85.
Pick Amazon Shopping if

you want a reliable shopping experience with a wide selection of products.

Pick Amazon Prime Video if

you primarily seek a video streaming service but can tolerate ads and some app issues.

Evidence note: While both apps have their share of negative reviews, Amazon Shopping's overall user satisfaction appears to be higher, particularly in features and ease of use.

Frequently asked

Is Amazon Shopping free?
Yes, Amazon Shopping is free to download and use, with in-app purchases available for various products R56.

What reviewers actually said

Built only from these 120 real reviews (foreign ones translated). Superscripts jump to the quote here. Apple has no per-review links, so [ref] opens that app's reviews on the App Store.

  1. [R2] Amazon Shopping 5/5 · US Great Work: Now most people have issues with online shopping but this was the most comfortable and reliable way to shop…. 5⭐️s
  2. [R8] Amazon Shopping 5/5 · US Easy peasy: Great choices, good pricing, variety of merchandise. Like everything about it!
  3. [R61] Amazon Prime Video 2/5 · US Excessive Ads: Excessive amount of ads.
  4. [R67] Amazon Prime Video 1/5 · US Ads: Ads are dumb, Bezos is a money leaching degenerate
  5. [R11] Amazon Shopping 5/5 · US So easy: Whenever I need something in a hurry Amazon always comes through
  6. [R30] Amazon Shopping 3/5 · US Frequent crashes and bugs on otherwise great app.: I love this app, don't get me wrong, it's useful and nice to browse on, but it'll hardly ever let you browse too long without either crashing after slowly watching the screen bug out and disappear, or nothing in your search will let you click any item and you have to shut down the app yourself to fix it. Been like this for a good while and I'm sur
  7. [R73] Amazon Prime Video 2/5 · US App profiles continue watching wrong: When using the app, if I change between profiles, the continue watching continuously only reflects the first profile. So I have to search my shows every time I try using the app. I love watching prime and all the subscribed channels but something isn’t working properly via the app.
  8. [R94] Amazon Prime Video 2/5 · US non stop crashing almost useless: this app is crushed on me 50 times in the last few months it's always updated I pay my bills I'm on a current device using iOS properly and the app continues to crash over and over and over and over sometimes 10 or 15 times in a row to the point where I have to delete the app and reload it which is ridiculous for corporation like amazon to have an app function so
  9. [R19] Amazon Shopping 1/5 · US Purchases not delivered on time: I pay for prime and more than half of my orders are not delivered when it says. Especially next day delivery. Over the last 2 months, barely anything I’ve ordered has been delivered on time.
  10. [R31] Amazon Shopping 1/5 · US Amazon has gone downhill: Amazon used to be good with shipping and receiving products. Now it seems like every time I order something, it is always delayed or I don’t seem to ever get my package. Not to mention I have Amazon prime so I am paying extra for “faster” deliveries.
  11. [R115] Amazon Prime Video 1/5 · US Doesn’t load content: I have to keep reinstalling the app every time I want to watch something. I don’t know what’s going on, an issue with the cache or something, but the app just keeps showing black screen every time I select any show on second launch. iPad, latest iOS 26+
  12. [R56] Amazon Shopping 5/5 · US Amazon is Amazinggg: Amazon is just hands down the best online shopping app EVERRRR! But it is definitely better if you are a prime customer because you get free returns on so many things, and the price on lots of items is cheaper! AMAZON IS AMAZING!
  13. [R81] Amazon Prime Video 3/5 · US Free Trial Still Requires Extra Payments: Overall great and so much content to chose from.. BUT disappointed me. I got the free trail but the movie I really want to watch is still asking to pay. I don’t like when they give me free trail and you can’t even watch everything 😥.
You need to know which of movie is subscribe and which one to buy.
  14. [R103] Amazon Prime Video 1/5 · US Most is behind another pay wall: If you like the 15 shows Amazon made, this is the app for you!! However if you want to watch, almost anything else, that will be additional $10-$25 depending on the next app you have to buy
  15. [R39] Amazon Shopping 1/5 · US Customer Service is Trash: Package was tampered with and put into another amazon box when delivered. Someone is amazon robbed the product from the package and left the bag. I called customer service…Clowns. They were not able to order another one for me, or apply free expedited shipping from the first crime. I asked to escalate with a ticket. They would not give me any information regarding the
  16. [R54] Amazon Shopping 4/5 · US Support too difficult: Amazon has bought into AI and trying to put every transaction into a box. And in the process they ignore the customer. Great app and service but the difficulty in getting any problem resolved that isn’t completely ordinary makes the process suck.
  17. [R106] Amazon Prime Video 1/5 · US Continue: I’m deeply disappointed in prime for not fixing the issue with the continue watching section. I don’t have time to try n remember what I was watching and search for it then and do it every time I want to watch the show. I won’t be using prime very often now.
  18. [R85] Amazon Prime Video 1/5 · US Will never use again!: DEI hired staff has no movie history or knowledge, they make everything about what they believe, ignore the truth and capitulate ignorance! Will never use anything related to Jeff B. Amazon!!

Synthesized from 120 recent App Store reviews · updated July 2026 · View on the App Store