M Health Fairview alternatives
M Health Fairview users often look for alternatives due to app bugs, difficulty navigating, and issues with accessing health information. Alternatives like MyChart and MyHealthONE offer more reliable access to records and communication features, while Aetna Health, Ambetter Health, and HealthPartners® cater to specific insurance and provider network needs.
Why users look for alternatives to M Health Fairview
- Users experience frequent app freezing and unresponsiveness, making it difficult to access features like messages, notifications, and lab results.R12R13
- The app is often described as confusing and hard to navigate, with users struggling to find simple functions like sending messages to doctors or accessing specific features.R1R4R14R20
- There are issues with accessing and organizing health information, including problems with providers seeing patient-inputted data and disorganization in receiving lab results and communications.R9R16
- Some users report difficulties with login processes, such as lost passwords, issues with quick connect features, and a lack of Face ID login options.R4R7R14R23
- The app sometimes fails during virtual visits or doesn't expand to full screen, hindering usability.R18R26
- Customer service is difficult to contact, and some facilities are described as poorly maintained or disorganized.R1R10
The alternatives
MyChart offers a convenient way to manage medical information, including viewing results, scheduling appointments, and communicating with doctors. Users appreciate its ease of use for accessing records and making appointments.
Better for: MyChart is better for users who prioritize easy communication with their doctor, quick access to test results, and the ability to schedule appointments directly within the app . It's also suitable for those who prefer receiving bills electronically R35.
Head-to-head: M Health Fairview vs MyChartAetna Health provides a platform for managing insurance benefits, claims, and finding providers. It aims to offer a user-friendly experience for Aetna members.
Better for: Aetna Health is better for Aetna members who want to manage their insurance benefits, view claims, and find in-network providers . Users who appreciate a good user interface and experience may also find it suitable R50.
Head-to-head: M Health Fairview vs Aetna HealthMyHealthONE allows users to access their health records, including visits, labs, imaging, and hospitalization information. It is designed to help users stay informed about their medical status.
Better for: MyHealthONE is better for users who need to retrieve and understand their health records, especially for managing care for family members R66. It's useful for those who value having all medical information in one place, despite potential slowness in downloading records .
Head-to-head: M Health Fairview vs MyHealthONEAmbetter Health provides an app for managing insurance details, including ID cards and rewards programs. It focuses on ease of use for members to access their insurance information.
Better for: Ambetter Health is better for Ambetter insurance members who want easy access to their ID cards, including adding them to a phone wallet, and those interested in health rewards programs R78R81.
Head-to-head: M Health Fairview vs Ambetter HealthHealthPartners® offers an app for managing appointments, messages, and accessing health information, though some users report inconsistencies with features like direct appointment scheduling and viewing test results.
Better for: HealthPartners® is better for existing HealthPartners members who appreciate having a system for managing their care, especially if they value the overall system and tools provided . However, users should be aware of potential issues with appointment scheduling and accessing test results directly in the app R93.
Head-to-head: M Health Fairview vs HealthPartners®You should stick with M Health Fairview if you have a positive relationship with your specific doctors and care teams, as many users praise the quality of care, kindness, and attentiveness of the medical staff . The app can also be useful for those who find its navigation easy and appreciate having all needed information in one spot, especially if they manage multiple family profiles successfully .
Evidence note: No alternative had too few reviews to judge.
Frequently asked
Can I manage family profiles on M Health Fairview?
Does M Health Fairview support Face ID login?
Are there issues with M Health Fairview's app performance?
What reviewers actually said
Built only from these 104 real reviews (foreign ones translated). Superscripts jump to the quote here. Apple has no per-review links, so [ref] opens that app's reviews on the App Store.
- [R12] M Health Fairview Constantly freezes screen: Latest update makes everything freeze after I press anything; notifications, messages, upcoming appointments, lab results, everything. I’ve only encountered these problems this September. Sometimes works again after I turn off and on my phone, other times I have to completely close and reopen the app.
- [R13] M Health Fairview Menus don’t work: When I tap “messages” and many other elements of the app, it’s like my screen is broken and I just can’t select or access big parts of the app. My phone is not the problem, this is not an issue with any other app.
- [R1] M Health Fairview Terrible customer service: Extremely hard to contact a representative, hard to find documents in the app. Terrible service in general. Facilities are also poorly maintained.
- [R4] M Health Fairview I’m 74: I lost passwords to the app and to my chart. I can’t find some features that I need for my own convenience. Very annoying and frustrating to redo all the settings
- [R14] M Health Fairview Navigate: Have not been able to figure this app out. Went through the whole process of being able to “quick connect” to the app using a four digit number the other day. It DID NOT work!
- [R20] M Health Fairview App is confusing: The app is all over the place and doing something simple as sending a message to your doctor is hard to locate. This app needs to be optimized to make things simple and not so cluttered.
- [R9] M Health Fairview Organization let downs: Although I like the doctors and nurses and assistants and reception people I’ve met, there seems to be total disorganization when it comes to my health results and communication. I shouldn’t have to be the one to ask if the labs have been reviewed or when someone is going to get back to me with results. And that’s what I’ve experienced.
- [R16] M Health Fairview Incompetence Reigns: If / when you enter in the datas that are requested of you as a patient literally NONE of the providers you visit will be able to see ANY of those data’s you spent hours organizing and inputing into their systems- none of it. So, when you show up for your appointment(s) and you have a reasonable expectation that the provider will be able to pull up those datas that you inpute
- [R7] M Health Fairview Face ID?: Where is the Face ID login with the latest update?
- [R23] M Health Fairview Password difficulty: I cannot enter MyChart with my password as it will not register when I try to submit it.
- [R18] M Health Fairview Disappointed: I finally get this app on my phone and get it to actually work up until I had a virtual visit with my doctor today. Not only did the app not do what I was told it would do but it was a complete failure according to my chart, I do not exist or invalid failure. Well, this app is an invalid failure.
- [R26] M Health Fairview The new M Health App will not expand to full screen.: I have both new MHealth and old MyChart apps installed. MHealth slightly expands but not fully. The MyChart fully expands in both modes.
- [R10] M Health Fairview When you get admitted they leave you in the er room when you should be upstairs in inpatient: When I got to the room, it was nasty dirty. The floor was sticky, the trashes were all full, the dirty laundry basket was full, most of all they act like they don’t care. This will be the last time I ever come to this hospital.
- [R35] MyChart Review: I never asked to get my bills this way. I prefer them sitting in the mail. They just took it upon themselves to send it this way I don’t approve of it. As far as appointments go, not all their doctors put their appointments in here not helpful.
- [R36] MyChart My Chart: My chart is the easiest and most customer friendly version of patient apps that I have ever used.
- [R38] MyChart Bugs: The idea of having all your medical information in one location is fantastic. However, the APP has enough problems of its own. I don’t understand why they would include pharmaceuticals when they don’t have the bugs out of system as it was. I don’t think I’ll be able to trust ordering prescriptions in the APP without calling to confirm. Even then lot of times it gets stuck somewhere in the
- [R39] MyChart Mariag: I like that they share all my results
- [R49] Aetna Health Provider Directory Not Current: My dentist retired nearly a year ago and did not sell his practice to another provider - he closed down his practice entirely. He’s still listed as an in-network provider???? When searching for a new provider, get errors when selecting results. It’s unclear if that dental office or provider is covered by my insurance plan. Results display provider addresses that don
- [R50] Aetna Health Great UI/UX design: I really like the user experience on this app.
- [R51] Aetna Health Formatting for iPad: I like the app but it no longer if formatted to fit the iPad screen. I am typing on a giant touchpad and can’t see most of the screen. Perhaps it might be better on my iPhone.
- [R52] Aetna Health Dangerous AI assistant: The AI assistant in the app not only can get things wrong, it can grossly misinform you about your account and claim history. I asked it about denied claims, it says it found 23. I ask it to list them, it says there are no denied claims on my account. Two things are happening here: they’re exposing our data to AI without permission - and if they’ve snuck it into a EULA upd
- [R63] MyHealthONE Health Records: Health Records take a long time to retrieve. This may take an hour or longer.
- [R64] MyHealthONE Difficult app: Difficult to navigate, not responsive, when I tried to do a message it wouldn’t let me get any further than selecting a doctor‘s name and location. There was no way I could put in a subject or type a message. I’m not sure if it was just a temporary hitch or what, but it was quite frustrating. Update July 7, 2026 I changed my rating because the development team responded to my revie
- [R65] MyHealthONE Messages: I can see where my doctor has left me a message but won’t open
- [R66] MyHealthONE Help with Mom: My 86 year old mother has had a stroke and days later fell. Since then she’s been in and out of hospitals, nursing facilities, family members homes. Having MyHealthOne to understand where she is at physiologically at any given day is most helpful. We intend on getting her healthy and back to a good life before her time is up. This app helps us do that.
- [R77] Ambetter Health Login issue: Earlier I had to login again even I turned on Face ID. Now I’m having to change password, on each usage.
- [R78] Ambetter Health I’d card: Great app
- [R79] Ambetter Health Face ID: App is generally fine, but Face ID has not worked for me once since I downloaded this app. Have to go through the whole login process each time and it’s fairly annoying.
- [R81] Ambetter Health Easy: Ease of use is wonderful
- [R91] HealthPartners® Never loads: Never loads properly for me, always have to go to the web page browser to click into messages and visits
- [R92] HealthPartners® Appointment check-in process is confusing: Have someone walk through the appointment check-in process. The verbiage used isn’t clear. After walking through the confirmation of health conditions and Drugs, a box pops up that says you’re ready for check in, and in that box, it says a button to see future appointments. It never confirms that you ARE checked in! And what’s the purpose of having a but
- [R93] HealthPartners® New update: no test results?: I have always really liked the health partners app because it’s easier to navigate than the website, but now I can’t see my test results unless I log onto the website. Is this because of data laws? I don’t understand this change and if it isn’t required by law I would appreciate being able to see my test results on the app. If someone could explain or change it back I
- [R94] HealthPartners® Horrible: Terrible ‘Insurance Company’, good luck with claims, try your best to use someone else. They’re predatory, only there to take. Wish them the worst.
- [R3] M Health Fairview Can’t switch profiles: Normally I love this app. However, now it’s not letting me switch between my profile and my son’s profile. In order for me to view his messages, I have to go to my computer online. Very frustrating.
- [R31] M Health Fairview Obsessed: This is literally the best - my account is linked to my sons. I can see all of our appointments, start evisits, find our primary care doctor information, search an urgent care (with accurate wait times), sent messages to my doctor, see test results, view after visit reports. What more could I ask for?! This is healthcare at its finest.
- [R6] M Health Fairview App: Is very helpful, although could be more effective if could send staff direct emails.
Synthesized from 104 recent App Store reviews · updated July 2026 · View on the App Store