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Updated July 2026 · real, multi-region App Store reviews
Head-to-head

M Health Fairview vs HealthPartners®

M Health Fairview 4.5★ · Free to download 60
Winner HealthPartners®
HealthPartners® 4.7★ · Free to download 70

HealthPartners® has a slight edge due to its higher lifetime rating and more consistent core functionality, despite recent negative reviews about bugs and missing features, while M Health Fairview struggles with app stability and navigation issues.

Full reviews: M Health Fairview · HealthPartners®

HealthPartners® generally offers a more reliable experience for managing health information and appointments, though recent updates have introduced frustrating bugs. M Health Fairview, while praised for its doctors, suffers from significant app usability and stability problems, making it difficult for users to access key features.

Head to head

Features tieR3R6R8R11
M Health Fairview M Health Fairview offers comprehensive information including doctor visits, tests, results, and provider identification, with some users finding it indispensable for managing their health R11R29R31. However, some users report difficulty with specific features like switching profiles for family members, sending direct emails to staff, and scheduling certain appointment types R3R6R8.
HealthPartners® HealthPartners® provides tools for managing health care plans and information, with some users appreciating its ease of use for scheduling appointments and viewing results . However, many users complain about missing or inconsistent features, such as the inability to schedule appointments directly in the app, access test results, or send messages to doctors without being redirected to a website R37R41R48.
Ease of Use tieR4R5R14R20
M Health Fairview Some M Health Fairview users find the app easy to navigate and appreciate having all information in one spot R5. Conversely, many users describe the app as confusing, hard to figure out, cluttered, and difficult to locate simple functions like sending messages to doctors R4R14R20.
HealthPartners® HealthPartners® is praised by some for its easy navigation and user-friendly interface . However, a significant number of users find the app cumbersome, difficult to navigate, and report issues with the UI, including blank fields, unclear verbiage, and too many clicks to reach desired information .
Reliability tieR4R12R13R18
M Health Fairview M Health Fairview users report frequent issues with the app freezing, menus not working, and buttons being unresponsive, especially after recent updates R12R13. Some users also experience problems with login, password recognition, and virtual visits failing R4R18.
HealthPartners® HealthPartners® users frequently encounter issues with the app not loading properly, being buggy, and displaying error messages R47. Many report problems with login authentication loops, biometrics not working, and features like checking in or viewing test results being unavailable or inconsistent .
Price/Value tieR1R9R10R24
M Health Fairview M Health Fairview is free to download. Reviews do not discuss specific pricing beyond the app itself, but some users express frustration with the overall service quality at facilities and communication disorganization, which could impact perceived value R1R9R10R24.
HealthPartners® HealthPartners® is free to download. While the app itself is free, some users express dissatisfaction with the insurance company's handling of claims and overall service, suggesting a poor value perception beyond the app's functionality R38.
Support edge: M Health FairviewR1R9R38R47
M Health Fairview M Health Fairview receives criticism for terrible customer service, with users finding it extremely hard to contact representatives and experiencing general poor service R1. Some users also note disorganization in health results and communication, requiring them to proactively follow up R9.
HealthPartners® HealthPartners® reviews do not directly address app-specific customer support. However, some users express difficulty with the insurance company's customer service regarding claims R38. The frequent app bugs and lack of resolution for long-standing issues suggest a potential gap in technical support R47.
Pick M Health Fairview if

Pick M Health Fairview if you prioritize direct communication with doctors who listen and appreciate a comprehensive view of your health information, assuming you can navigate its reported app glitches R11R31.

Pick HealthPartners® if

Pick HealthPartners® if you value a generally well-regarded healthcare system, are comfortable with potential app inconsistencies, and need a tool for managing appointments and accessing some health information .

Evidence note: Both apps are free to download, so the free-vs-paid asymmetry rule is not applicable. Both apps have a mix of positive and negative reviews, with recent reviews for HealthPartners® showing a negative skew due to app bugs, despite its higher lifetime rating.

Frequently asked

Can I schedule appointments through these apps?
M Health Fairview allows appointment scheduling, though some users find it cumbersome or limited for certain types of appointments R8R31. HealthPartners® users frequently report that the app often redirects them to a website for scheduling or that the functionality is missing or inconsistent R41R48.
Do these apps allow messaging with doctors?
M Health Fairview allows users to send messages to their doctors, with some finding it a key feature R31. However, other users find the messaging function hard to locate or wish for direct email capabilities R6R20. HealthPartners® users frequently complain about difficulties sending messages to doctors, often being redirected to a website or encountering issues with consent forms R39.
Can I view test results on these apps?
M Health Fairview provides access to test results, which users find indispensable for managing their health R11R29R31. HealthPartners® users report that the ability to view test results has recently disappeared or is often inaccessible due to bugs and error messages R37.

What reviewers actually said

Built only from these 94 real reviews (foreign ones translated). Superscripts jump to the quote here. Apple has no per-review links, so [ref] opens that app's reviews on the App Store.

  1. [R3] M Health Fairview 3/5 · US Can’t switch profiles: Normally I love this app. However, now it’s not letting me switch between my profile and my son’s profile. In order for me to view his messages, I have to go to my computer online. Very frustrating.
  2. [R6] M Health Fairview 3/5 · US App: Is very helpful, although could be more effective if could send staff direct emails.
  3. [R8] M Health Fairview 4/5 · US Pretty good MyChart wrapper: Scheduling an appointment through the app is a bit of a pain. Some types of appointments are not in the apps system, others take multiple steps that feels like a loop.
  4. [R11] M Health Fairview 5/5 · US Indispensable: Provides complete information from doctor visits, tests and results, and is indispensable for identifying providers, accessing after visit reports and communicating with dictors!
  5. [R4] M Health Fairview 1/5 · US I’m 74: I lost passwords to the app and to my chart. I can’t find some features that I need for my own convenience. Very annoying and frustrating to redo all the settings
  6. [R5] M Health Fairview 5/5 · US Easy to use: It is handy to have all needed information in one spot and easy to navigate too.
  7. [R14] M Health Fairview 1/5 · US Navigate: Have not been able to figure this app out. Went through the whole process of being able to “quick connect” to the app using a four digit number the other day. It DID NOT work!
  8. [R20] M Health Fairview 1/5 · US App is confusing: The app is all over the place and doing something simple as sending a message to your doctor is hard to locate. This app needs to be optimized to make things simple and not so cluttered.
  9. [R12] M Health Fairview 2/5 · US Constantly freezes screen: Latest update makes everything freeze after I press anything; notifications, messages, upcoming appointments, lab results, everything. I’ve only encountered these problems this September. Sometimes works again after I turn off and on my phone, other times I have to completely close and reopen the app.
  10. [R13] M Health Fairview 5/5 · US Menus don’t work: When I tap “messages” and many other elements of the app, it’s like my screen is broken and I just can’t select or access big parts of the app. My phone is not the problem, this is not an issue with any other app.
  11. [R18] M Health Fairview 2/5 · US Disappointed: I finally get this app on my phone and get it to actually work up until I had a virtual visit with my doctor today. Not only did the app not do what I was told it would do but it was a complete failure according to my chart, I do not exist or invalid failure. Well, this app is an invalid failure.
  12. [R1] M Health Fairview 1/5 · US Terrible customer service: Extremely hard to contact a representative, hard to find documents in the app. Terrible service in general. Facilities are also poorly maintained.
  13. [R9] M Health Fairview 3/5 · US Organization let downs: Although I like the doctors and nurses and assistants and reception people I’ve met, there seems to be total disorganization when it comes to my health results and communication. I shouldn’t have to be the one to ask if the labs have been reviewed or when someone is going to get back to me with results. And that’s what I’ve experienced.
  14. [R10] M Health Fairview 1/5 · US When you get admitted they leave you in the er room when you should be upstairs in inpatient: When I got to the room, it was nasty dirty. The floor was sticky, the trashes were all full, the dirty laundry basket was full, most of all they act like they don’t care. This will be the last time I ever come to this hospital.
  15. [R24] M Health Fairview 1/5 · US Just another clinic: Wait times are getting out of hand and medical gaslighting is REAL! They don’t actually care about the patients…send yourself to a specialist and cut out the middle man.
  16. [R38] HealthPartners® 1/5 · US Horrible: Terrible ‘Insurance Company’, good luck with claims, try your best to use someone else. They’re predatory, only there to take. Wish them the worst.
  17. [R47] HealthPartners® 1/5 · US Garbage: This app (and full website) hasn’t worked for at least 48 hours. It repeatedly sends a verification code to enter, after you’ve entered your username and password, only to send you back to enter your username and password again, endlessly. It’s makes no sense for a site to be down during a work week for this long. I thought I may just need to update the app. It didn’t make a difference
  18. [R31] M Health Fairview 5/5 · US Obsessed: This is literally the best - my account is linked to my sons. I can see all of our appointments, start evisits, find our primary care doctor information, search an urgent care (with accurate wait times), sent messages to my doctor, see test results, view after visit reports. What more could I ask for?! This is healthcare at its finest.
  19. [R41] HealthPartners® 1/5 · US Needs Improvements: Missing the functionality to schedule appointments directly in app like MyChart can, the appointment link brings you to a website instead. Would be nice to be able to add yourself to a waitlist for all departments like you can for certain other appointments, especially speciality departments such as GI which takes like 6 months to get into. It would be very helpful to have a fu
  20. [R48] HealthPartners® 5/5 · US Was great: The app was great but, after the last update, we can longer schedule, modify, view appointments??? Why take an app backwards??
  21. [R39] HealthPartners® 5/5 · US Messaging is terrible: Why would you bury the Inbox? Important messages are sent and IT can’t even place a bell icon with an alert symbol on the corners to link to the inbox? Ridiculous. Also, no one can sign the consent forms because, on iOS, you can’t scroll to the bottom to submit. Is mobile check in even a real thing? What’s up with the department that’s supposed to fix this stuff?
  22. [R29] M Health Fairview 5/5 · US Appreciate this app: Being able to view information about my health is empowering.
  23. [R37] HealthPartners® 3/5 · US New update: no test results?: I have always really liked the health partners app because it’s easier to navigate than the website, but now I can’t see my test results unless I log onto the website. Is this because of data laws? I don’t understand this change and if it isn’t required by law I would appreciate being able to see my test results on the app. If someone could explain or change it back I

Synthesized from 94 recent App Store reviews · updated July 2026 · View on the App Store