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Updated July 2026 · real, multi-region App Store reviews
Head-to-head

M Health Fairview vs Ambetter Health

M Health Fairview 4.5★ · Free to download 55
Winner Ambetter Health
Ambetter Health 4.8★ · Free to download 70

Ambetter Health is the better choice for insurance management, despite its login issues, due to its strong user satisfaction with coverage and benefits, while M Health Fairview struggles with app functionality and organizational problems.

Full reviews: M Health Fairview · Ambetter Health

Ambetter Health generally receives high praise for its insurance coverage, benefits, and customer service, although many users experience persistent login and Face ID issues. M Health Fairview, while appreciated for its doctors and comprehensive health information, is plagued by app freezing, navigation difficulties, and internal disorganization.

Head to head

App Functionality & Reliability tieR4R7R12R13
M Health Fairview M Health Fairview users report frequent issues with the app freezing, menus not working, and difficulty navigating, especially after updates R12R13R14. Some also struggle with password resets and Face ID R4R7.
Ambetter Health Ambetter Health users consistently report severe login problems, including Face ID not working, forced password changes, and being stuck in update loops or redirected to external browsers R35R37R41R44.
Features & Ease of Use edge: M Health FairviewR3R5R8R11
M Health Fairview M Health Fairview is praised for providing complete information, including doctor visits, tests, results, and after-visit reports, and for making it easy to identify providers and communicate with doctors R5R11. However, some find the app confusing, cluttered, and difficult to perform simple tasks like sending messages or scheduling appointments R8R20. The inability to switch profiles is also a frustration R3.
Ambetter Health Ambetter Health users appreciate the ability to add ID cards to their phone wallet and find the app helpful for managing insurance information R45. However, some find the app cumbersome and report issues with the rewards portal being broken . There are also complaints about outdated provider information .
Customer Service & Organizational Aspects edge: Ambetter HealthR1R2R9R10
M Health Fairview M Health Fairview receives mixed reviews regarding customer service and organization. While some praise specific doctors and surgical teams R2, others report terrible customer service, difficulty contacting representatives, and disorganization with health results and communication R1R9. There are also serious complaints about data input not being visible to providers and poorly maintained facilities R10.
Ambetter Health Ambetter Health is highly praised for its excellent customer service, with users finding agents helpful and professional R54R57. Many users express high satisfaction with the insurance company itself and its benefits R45R51R54R57.
Pick M Health Fairview if

Pick M Health Fairview if you prioritize a comprehensive app for managing your medical information, including doctor visits, test results, and after-visit reports, and value direct communication with your doctors, provided you can navigate its occasional interface issues R5R11.

Pick Ambetter Health if

Pick Ambetter Health if you are looking for an insurance provider with excellent customer service and strong benefits, and are willing to tolerate frequent login and Face ID issues with their app R45R51R54R57.

Evidence note: Ambetter Health has significantly more reviews, which provides a broader base of feedback for its app and services. M Health Fairview's reviews are more focused on the app's direct interaction with medical services and facility experiences.

Frequently asked

Does Ambetter Health's app have login issues?
Yes, many Ambetter Health users report persistent login problems, including Face ID not working, being forced to change passwords frequently, and getting stuck in update loops or redirected to external browsers R35R37R41R44.
Is M Health Fairview's app easy to use?
M Health Fairview's app receives mixed feedback on ease of use; some users find it handy and easy to navigate for accessing health information R5, while others describe it as confusing, cluttered, and difficult to perform simple tasks like messaging doctors or scheduling appointments R8R14R20.
Do users like Ambetter Health's insurance coverage?
Yes, many Ambetter Health users express high satisfaction with their insurance coverage, praising its benefits, affordable care, and helpfulness with co-pays and out-of-pocket maximums R45R51R54R57.

What reviewers actually said

Built only from these 94 real reviews (foreign ones translated). Superscripts jump to the quote here. Apple has no per-review links, so [ref] opens that app's reviews on the App Store.

  1. [R4] M Health Fairview 1/5 · US I’m 74: I lost passwords to the app and to my chart. I can’t find some features that I need for my own convenience. Very annoying and frustrating to redo all the settings
  2. [R7] M Health Fairview 2/5 · US Face ID?: Where is the Face ID login with the latest update?
  3. [R12] M Health Fairview 2/5 · US Constantly freezes screen: Latest update makes everything freeze after I press anything; notifications, messages, upcoming appointments, lab results, everything. I’ve only encountered these problems this September. Sometimes works again after I turn off and on my phone, other times I have to completely close and reopen the app.
  4. [R13] M Health Fairview 5/5 · US Menus don’t work: When I tap “messages” and many other elements of the app, it’s like my screen is broken and I just can’t select or access big parts of the app. My phone is not the problem, this is not an issue with any other app.
  5. [R3] M Health Fairview 3/5 · US Can’t switch profiles: Normally I love this app. However, now it’s not letting me switch between my profile and my son’s profile. In order for me to view his messages, I have to go to my computer online. Very frustrating.
  6. [R5] M Health Fairview 5/5 · US Easy to use: It is handy to have all needed information in one spot and easy to navigate too.
  7. [R8] M Health Fairview 4/5 · US Pretty good MyChart wrapper: Scheduling an appointment through the app is a bit of a pain. Some types of appointments are not in the apps system, others take multiple steps that feels like a loop.
  8. [R11] M Health Fairview 5/5 · US Indispensable: Provides complete information from doctor visits, tests and results, and is indispensable for identifying providers, accessing after visit reports and communicating with dictors!
  9. [R1] M Health Fairview 1/5 · US Terrible customer service: Extremely hard to contact a representative, hard to find documents in the app. Terrible service in general. Facilities are also poorly maintained.
  10. [R2] M Health Fairview 5/5 · US Doctors that actually listen to you there: I feel very strongly the doctor I see is very kind and actually really took the time to listen me I really appreciate that I hope u guys keep him thanks alisha
  11. [R9] M Health Fairview 3/5 · US Organization let downs: Although I like the doctors and nurses and assistants and reception people I’ve met, there seems to be total disorganization when it comes to my health results and communication. I shouldn’t have to be the one to ask if the labs have been reviewed or when someone is going to get back to me with results. And that’s what I’ve experienced.
  12. [R10] M Health Fairview 1/5 · US When you get admitted they leave you in the er room when you should be upstairs in inpatient: When I got to the room, it was nasty dirty. The floor was sticky, the trashes were all full, the dirty laundry basket was full, most of all they act like they don’t care. This will be the last time I ever come to this hospital.
  13. [R35] Ambetter Health 2/5 · US Login issue: Earlier I had to login again even I turned on Face ID. Now I’m having to change password, on each usage.
  14. [R37] Ambetter Health 3/5 · US Face ID: App is generally fine, but Face ID has not worked for me once since I downloaded this app. Have to go through the whole login process each time and it’s fairly annoying.
  15. [R41] Ambetter Health 1/5 · US Horrible: Anytime i try to log in it makes me update. Doesn’t matter if it’s within an hour of my last update. Idk what bugs are being fixed bc i see no difference.
  16. [R44] Ambetter Health 1/5 · US Just use the website: Makes you open the website to log in every time
  17. [R14] M Health Fairview 1/5 · US Navigate: Have not been able to figure this app out. Went through the whole process of being able to “quick connect” to the app using a four digit number the other day. It DID NOT work!
  18. [R20] M Health Fairview 1/5 · US App is confusing: The app is all over the place and doing something simple as sending a message to your doctor is hard to locate. This app needs to be optimized to make things simple and not so cluttered.
  19. [R45] Ambetter Health 5/5 · US “One of best Insurance you can find”: I am so happy that my AmBetter Health Insurance has the option to add ID Cards to the phone wallet! This is actually a great idea, I just love it. Aside from AmBetter Health Insurance being the best insurance in the Marketplace. I’m so happy to finally have an insurance that also rewards you for taking care of yourself.
  20. [R51] Ambetter Health 5/5 · US Highly satisfied Beneficiary of benefits!: I am beyond grateful and so very blessed to have joined this wonderful insurance co.! #AmbetterIsNumba1
  21. [R54] Ambetter Health 5/5 · US Fast easy convenient professional: By far the best health insurance company with the most professional kind compassionate knowledgeable professionals I ever experienced. The locations are clean, efficient. The webpage and app are easy to find the info and the communication between patient and providers and doctors is easy and clear. I’m very very happy. Thank you guys!
  22. [R57] Ambetter Health 5/5 · US Excelente Service: I had a great experience so far if I’m better, the whole family is happy.

Synthesized from 94 recent App Store reviews · updated July 2026 · View on the App Store